Novelle Senior Living

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Manuel Monter conducted an unannounced annual inspection visit, and met with Naoko Howard Guest Services Director (GSD). LPA explained the purpose of the visit. LPA toured the facility inside out (Floors 1-4) with GSD, which included the Living rooms/common area, kitchen, and dining room. LPA randomly toured the following but not limited to bedrooms: 100, 102, 103, 106, 114, 126, 254, 258, 238, 227, 220, 207, 300, 311, 335, 303, 340, 328, 342, 428, 421, 409, 427, 401, 418. There was no obstruction to block the walkways. The staff area of the facility was also inspected. The front and back of the facility was inspected. During the tour of the memory care unit, LPA observed residents participating in a group exercise activity. LPA tested all the delayed egress exits in the memory care unit. LPA noted all exits were functional and activated when attempting to engage the delayed egress. Two-day perishable food supplies and seven day nonperishable food supplies were observed. LPA observed the medication storage area, knives storage area, and cleaning product storage area as locked and inaccessible to residents in care. Room temperature was at 70 degrees F, and hot water temperature was measured to range from 114-116 degrees F in resident bathrooms. Fire extinguisher was serviced in October 8, 2025. The facility was equipped with smoke and carbon monoxide detectors. Facility Sprinkler system was last inspected on September 1, 2026 by Aegis Fire systems. LPA observed facility first aid kit and facility fire/earthquake drill log. The facility's last drill was on August 8, 2026. LPA reviewed facility disaster plan, which was last reviewed/updated on September. LPA reviewed facility records for 5 staff and 5 residents. LPA reviewed 5 resident medications and centrally stored medication records. No deficiencies cited during today's visit. This report was reviewed with Naoko Howard Guest Services Director and a copy of the signed report was provided.the state’s words, verbatim · CDSS document, Sep 25, 2026

We haven’t transcribed this report yet. The complete document is on the state’s site.

Type of visit: Case Management - Incident

Licensing Program Analyst (LPA) Manuel Monter conducted an unannounced case management visit regarding an incident report, regarding a death report for a resident referred to as R1. LPA met with Administrator Joyce Welch and explained the purpose of the visit. On July 16, 2026, the Department received an incident report stating on resident R1 had passed away. LPA requested R1's Identification and Emergency Information, Medication Administration Record, Centrally Stored Medication Record. Facility will collaborate with the family and get a copy resident R1's death certificate once it becomes available. At this time, this case in under review and Department will conduct a follow visit , if warranted. No deficiencies cited during today's visit. This report was reviewed with Administrator Joyce Welch and a copy of the report was provided.the state’s words, verbatim · CDSS document, Jul 16, 2026

Type of visit: Case Management - Incident

Licensing Program Analyst (LPA) Simi Rai conducted an unannounced case management visit to follow up on the Death Repot for resident R1 who was not on Hospice services. LPA Rai met with Resident Care Director, Blyth Obien and stated the purpose of the visit. On 05/05/2026 LPA Rai obtained the following copies to include but not limited to R1's Appraisal/Needs and Services Plan, Physician's Report and Progress Notes. At this time, this case in under review and Department will conduct a follow up visit , if warranted. This report was reviewed with Resident Care Director, Blyth Obien and a copy of the report was provided.the state’s words, verbatim · CDSS document, May 7, 2026

Type of visit: Prelicensing

Licensing Program Analyst (LPA) David Marrufo conducted a Pre-licensing visit and met with Administrator Joyce Welch. During visit, LPA Marrufo toured the facility inside and out. LPA Marrufo toured the kitchen area, including the pantry room and the walk-in refrigerator and freezer areas. LPA toured the medication room and observed there to be locked cabinets and a medication cart for medications. LPA reviewed the first aid kit and found it to be complete. LPA toured the room used for storing staff and resident records. LPA toured the outside courtyard area and observed there to be seating and a gardening area. The outdoor exits were clear of obstructions. LPA toured the first through fourth floors. LPA observed storage rooms for cleaning supplies, laundry rooms, and emergency food storage. LPA toured the facility bathrooms on the first through fourth floors. Each bathroom had working lights and available soap and paper towels. The bathrooms in the facility apartments had showers with shower chairs. The water temperatures in the bathroom sinks measured from 105 F to 106 F. Facility documents indicate that all fire and life safety systems were inspected and found to be in compliance on 09/18/2025. LPA observed there to be a wall on the first floor with posters, including the theft and loss policy poster, licensing complaint poster, and resident personal rights. Pre-Licensing is complete and this facility has no deficiencies. During visit, LPA Marrufo reviewed the Component III presentation with Administrator Joyce Welch.the state’s words, verbatim · CDSS document, Oct 10, 2025

Type of visit: Office

Component II completion: Successful Facility Type: Residential Care Facility for the Elderly (RCFE) Application Type: Initial Capacity: 250 Census (if any clients in care): none COMP II Participants: Joyce Welch, Administrator Doug Spears, Applicant David Tamo, Employee Sarah Eisenhauer, Representative Interview Method: Virtual interview (Microsoft Teams) On October 2, 2025, Applicant and Administrator participated in COMP II. Identification of the Applicant and Administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, Applicant and Administrator confirmed that they have read and understand community care facility licensing laws included in the Health and Safety Codes and the California Code of Regulations Title 22. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant and Administrator’s understanding of following areas: 1. Facility Operation: License Type, Client/Resident Populations, and Program. 2. Admission Policies 3. Staffing Requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General Provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing Readinessthe state’s words, verbatim · CDSS document, Oct 2, 2025