Evergreen Home Living is a residential care home for the elderly (RCFE) in San Jose, Santa Clara County, California — state license #435202663, with a licensed capacity of 6, listed as closed, licensee initiated in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated September 11, 2025 — published below in full, verbatim and unscored.

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Evergreen Home Living

The state record lists this licence as “Closed, Licensee Initiated”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

No photo on file yet

No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.

Residential care home for the elderly (RCFE) · Small home, 6 residents · San Jose, CA · Santa Clara County
Closed in state recordWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #435202663, held since 2019 · read from the California state record on August 2, 2026 ·See on State Site →
3291 Sylvan Dr · San Jose, Santa Clara County
Phone
(408) 459-7888
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY. HOSPICE APPROVED FOR 3.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 9 times and filed 9 documents. The most recent is a facility evaluation report, dated September 11, 2025.

Most recent state visit
September 11, 2025
Occupancy at the June 28, 2024 visit
0 of 6 beds

The state's published file for this home includes 4 documents with transcribed findings, dated August 3, 2021 to June 28, 2024. 4 of the 4 carry the state's recorded outcome word: “Unsubstantiated” (4). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 4 of 9 documentsFull record on the state’s site →
20252 state visits · 2 documents
Sep 11, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 19, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 2 documents
Jun 28, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Insufficient staffing to meet the residents needs Residents' P & I cash not readily available for residents use

Licensing Program Analyst (LPA) Simi Rai conducted an unannounced complaint investigation to deliver the findings of a complaint investigation conducted by the Department. This is a follow up visit from the initial visit conducted on 5/10/2022. LPA met with Licensee/ Administrator, Thu Nguyen and stated the purpose of this visit. On 5/4/2022, the Department received a complaint with the above allegations. On 5/10/2022, the Department conducted an initial investigation at the facility. Continuation on LIC 9099-C, Page 1 of 3. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 28, 2024 · control 26-AS-20220504093202
Jun 28, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints4typical 0
State visits on file9typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2019.
Year-by-year trend
YearVisitsDocumentsSubstantiated2025220202412020222202021330
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

≈ $5,000–$8,000 /mo
our estimate — Santa Clara County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Call (408) 459-7888

Is Evergreen Home Living licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Evergreen Home Living in San Jose (Santa Clara County), California license #435202663, as “Closed, Licensee Initiated”, formerly licensed for 6 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated September 11, 2025, appears in the inspection record on this page.

Can Evergreen Home Living care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Evergreen Home Living with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY. HOSPICE APPROVED FOR 3.

How much does Evergreen Home Living cost?

California's public licensing record does not include Evergreen Home Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Evergreen Home Living accept Medi-Cal or the Assisted Living Waiver?

Evergreen Home Living is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

0 of 6 beds occupied (0%) when the state visited on June 28, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Evergreen Home Living?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2021 for Evergreen Home Living; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 28, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedInsufficient staffing to meet the residents needs Residents' P & I cash not readily available for residents use
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Simi Rai conducted an unannounced complaint investigation to deliver the findings of a complaint investigation conducted by the Department. This is a follow up visit from the initial visit conducted on 5/10/2022. LPA met with Licensee/ Administrator, Thu Nguyen and stated the purpose of this visit. On 5/4/2022, the Department received a complaint with the above allegations. On 5/10/2022, the Department conducted an initial investigation at the facility. Continuation on LIC 9099-C, Page 1 of 3. Unsubstantiated— CDSS inspection report, June 28, 2024 · control 26-AS-20220504093202

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedThe facility does not have canned foods.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Steve Chang conducted an unannounced complaint visit to deliver investigation finding. LPA met with Licensee (LNS) Thu Nguyen. On 05/06/2021, the Department received a complaint of the above allegation. On 05/12/2021, an unannounced complaint inspection visit was conducted. During the investigation, LPA interviewed two staff and four residents and toured the facility. Residents roster, 4 weeks of facility food menu, staff duty schedule, and monthly grocery shopping list proposed by ADM were obtained. Continued, see LIC 9099-C, pages 1 of 3 Unsubstantiated— CDSS inspection report, April 18, 2022 · control 26-AS-20210506153222

2021

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff not providing adequate service to resident. Staff failed to treat resident with dignity and respect
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Steve Nguyen conducted an unannounced visit to deliver the complaint investigation finding. LPA met with Licensee Thu Nguyen. On 9/15/2021, Licensing Program Analyst (LPA) Steve Nguyen interviewed reporting party (RP). RP stated that RP does not have any firsthand knowledge of allegations and does not have anything further to add. Unsubstantiated— CDSS inspection report, November 22, 2021 · control 26-AS-20210913143102
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility had insufficient food supply
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Yatfai Eric Ng conducted an unannounced initial investigation visit. LPA met with the House Manager Ian Sumbi. LPA interviewed 2 residents. 2 out of 2 residents stated they were provided enough food in the facility. LPA interviewed 3 staff. 3 out of 3 staff stated there was sufficient food in the facility for residents. LPA toured the facility. LPA inspected the refrigerator and the pantry storage. LPA estimated there were at least 2 days of perishable and more than 7 days of nonperishable foods in the refrigerator and the pantry respectively. Unsubstantiated— CDSS inspection report, August 3, 2021 · control 26-AS-20210728081426

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
4
typical for this size: 0
State visits on file
9
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(408) 459-7888
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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