Belmont Village Sunnyvale is a residential care home for the elderly (RCFE) in Sunnyvale, Santa Clara County, California — state license #435202351, licensed for 150 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 20 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated April 9, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 24 times and filed 20 documents. The most recent is a facility evaluation report, dated April 9, 2026.
The state's published file for this home includes 6 documents with transcribed findings, dated December 20, 2022 to January 14, 2026. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (3), “Unfounded” (1), “Unsubstantiated” (2). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 9, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 6, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 14, 2026Unsubstantiated
Allegation investigated: -Staff mismanaged resident medication -Staff did not respond in a timely manner to resident's call for assistance -The facility call system is in disrepair
On 01/14/2026 Licensing Program Analyst (LPA) Yi Sam Jian conducted an unannounced complaint inspection visit to deliver findings regarding the complaint allegations received. LPA met with administrator, Tyler Manzo, LPA explained the purpose of the visit. Regarding the allegation that staff mismanaged resident medication, the Department conducted an investigation that included a review of records, documentation, and interviews. The investigation determined that Resident R1 did not receive the prescribed morning dose of medication due to a depleted medication supply. The facility provided documentation indicating that measures were taken to address the depletion of the medication supply. The facility reported no incident in which Resident R1 was affected as a result of the depleted medication supply. continue to 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 14, 2026 · control 26-AS-20251027221630
Jan 14, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 5, 2026Unsubstantiated
Allegation investigated: - Staff left resident in urine and feces for extended periods of time. - Staff are not repositioning resident resulting in worsening wounds.
Based on review of facility and home health care records and interviews with staff and witness, these allegations are determined to be unsubstantiated. Client #1 was admitted on 2/16/16 and was hospitalized on 9/14/23 for care and treatment of pressure injuries of buttocks, ankle and foot. Client was discharged from home health care on 9/7/23 because stage II pressure injuries of buttocks were responding well to wound care and healing. Stage I pressure injuries of ankle and foot were essentially closed and healed. Facility staff were provided detailed instructions for ongoing wound care by home health nurse on 9/7/23 upon home health discharge. Pressure injuries were observed and evaluated on 9/12/23 by home health nurse, necessitating resumption of home health nursing care for decubitus ulcers of ankle--stage III or IV--foot--stage I or unstageable--and buttocks--stage II. There was no evidence that the pressure wounds worsened because staff neglected to reposition client every 2 hourthe state’s words, verbatim · CDSS document, Jan 5, 2026 · control 26-AS-20230914081638
Aug 27, 2025Unfounded
Allegation investigated: Resident was physically abused while in care
On 08/27/2025, Licensing Program Analyst (LPA) Kiran Jain arrived unannounced at the facility to deliver and discuss the findings of the Complaint allegations and investigation. Upon arrival, the LPA met with the Executive Director, Tyler Manzo, and disclosed the purpose of the visit. On 07/15/2025, the department received a complaint with one (1) allegation ‘Resident was physically abused while in care’. On 07/22/2025 and 08/22/2025, the department conducted initial investigations at the facility. Continued on LIC9099-C Unfoundedthe state’s words, verbatim · CDSS document, Aug 27, 2025 · control 26-AS-20250715095200
May 27, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 17, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 1, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 3, 2024Substantiated
Allegation investigated: Staff neglect led to hospitalization of resident. Staff did not seek medical attention for a resident in a timely manner.
Licensing Program Analysts (LPAs) Steve Chang and Manuel Monter conducted an unannounced investigation visit to deliver the investigation findings and met with Executive Director (ED) Lola Bullock. On 07/28/2023, the Department received a complaint with the allegations that staff neglect led to hospitalization of resident, and staff did not seek medical attention for a resident in a timely manner. On 07/31/2023, the department conducted an initial investigation visit and obtained residents' incident reports, assessments, and shift communication logs. Continue on LIC9099-C. Page 1 of 3. Substantiatedthe state’s words, verbatim · CDSS document, Jul 3, 2024 · control 26-AS-20230728155433
Apr 26, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 15, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 15, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 26, 2024Substantiated
Allegation investigated: Staff did not assist resident with obtaining medical care
On 3/26/2024, Licensing Program Analyst (LPA) Grace Donato conducted an unannounced complaint investigation visit. LPA met with Administrator Lola Bullock and explained the purpose of today's visit. Regarding the allegation of Staff did not assist resident with obtaining medical care, the Reporting Party (RP) stated that resident (R1) fell during an outing, was assessed, and did not refuse to be sent out to the emergency room, however staff took 3-4 hours before deciding to send R1. Based on record reviews, progress notes obtained from the facility stated that R1, despite complaints of back pain, was just provided first aid and water during the outing. No calls were made to 911 to send R1 to emergency room for further assessment. When R1 has returned to the facility and was assessed, the facility then called 911 and R1 was sent to emergency room. Substantiatedthe state’s words, verbatim · CDSS document, Mar 26, 2024 · control 26-AS-20220928084540
Jan 3, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Belmont Village Sunnyvale licensed?
Yes — Belmont Village Sunnyvale is a licensed residential care home for the elderly (RCFE) in Sunnyvale (Santa Clara County): California license #435202351, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 150 residents. State records list 20 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated April 9, 2026, appears in the inspection record on this page.
Can Belmont Village Sunnyvale care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Belmont Village Sunnyvale with clearances for hospice care and bedridden; it does not list wheelchair / non-ambulatory and dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. FIRE CLEARANCE GRANTED FOR DELAYED EGRESS IN THE DEMENTIA UNIT AND 150 BEDRIDDEN RESIDENTS. THE LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER WITH THE TOTAL CARE ADDENDUM.
How much does Belmont Village Sunnyvale cost?
California's public licensing record does not include Belmont Village Sunnyvale's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Belmont Village Sunnyvale accept Medi-Cal or the Assisted Living Waiver?
Belmont Village Sunnyvale is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
110 of 150 beds occupied (73%) when the state visited on January 14, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Belmont Village Sunnyvale?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 24 state visits and 20 dated documents since 2021 for Belmont Village Sunnyvale; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 14, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 24 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(408) 720-8498Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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