Mayflower Care Home is a residential care home for the elderly (RCFE) in San Jose, Santa Clara County, California — state license #435200608, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated October 13, 2025 — published below in full, verbatim and unscored.

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Mayflower Care Home

No photo on file yet

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Residential care home for the elderly (RCFE) · Small home, 6 residents · San Jose, CA · Santa Clara County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #435200608, held since 1998 · read from the California state record on August 2, 2026 ·See on State Site →
668 Apache Court · San Jose, Santa Clara County
Phone
(408) 972-1999
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careNot on file — ask the home
Hospice careApproved for 2 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
LICENSED TO CARE FOR 6 ELDERLY CLIENTS AGE 60 AND ABOVE. 5 MAY BE NON-AMBULATORY, 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 2 CLIENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 9 times and filed 9 documents. The most recent is a facility evaluation report, dated October 13, 2025.

Most recent state visit
October 13, 2025
Occupancy at the March 9, 2025 visit
6 of 6 beds

The state's published file for this home includes 3 documents with transcribed findings, dated October 26, 2022 to March 9, 2025. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1), “Unsubstantiated” (1). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 4 of 9 documentsFull record on the state’s site →
20253 state visits · 3 documents
Oct 13, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 9, 2025Complaint investigation reportSubstantiated

Allegation investigated: Facility issued an unlawful eviction notice due to change of resident condition.

Unannounced complaint visit made out to this facility on 03/09/2025 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator, Isabel Eslava, who was briefly interviewed at this time. Current census was (6) residents. The purpose of this visit was to deliver the findings of this investigation to this facility, and it's designated Administrator, at this time. Based on interviews and a review of the forms and documents that were retrieved during this investigation, it was learned that resident, R1, initially moved into this facility back in June 2024. It was learned that shortly after admission this facility, and it's representative, served R1 with an eviction notice. This eviction notice was issued due to the alleged need for a higher level of care with concerns for maintaining skin integrity and requiring a 2-person assist at all times. This initial eviction notice was given to R1 and R1's responsible family and friends on 07/12/2024 merely athe state’s words, verbatim · CDSS document, Mar 9, 2025 · control 26-AS-20241007153228
Mar 7, 2025Complaint investigation reportUnfounded

Allegation investigated: Licensee refusing to allow resident to return to facility after hospitalization.

On March 7, 2025, at 8:50 AM, Licensing Program Analysts (LPA), Kenneth Madrigal and Manuel Monter, conducted an unannounced visit to conclude the complaint investigation. LPAs met with Isabel Eslava, Administrator (ADM)/Licensee (LIC). On December 20, 2024, the California Department of Social Services (Department) received a complaint regarding the above allegation. It has been alleged that the licensee refused R1 to return to the facility on December 20, 2024. On December 17, 2024, the Deparment received an Incident Report for R1’s hospitalization on December 15, 2024. Incident Report stated R1 was not at baseline and 911 was contacted. R1’s family member informed the facility R1 will be admitted to the hospital for more observations. Page 1 of 3. Unfoundedthe state’s words, verbatim · CDSS document, Mar 7, 2025 · control 26-AS-20241220135831
20241 state visit · 1 document
Oct 10, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations0typical 0
Substantiated complaints1typical 0
Total complaints3typical 0
State visits on file9typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 1998.
Year-by-year trend
YearVisitsDocumentsSubstantiated20253312024110202311020221302021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$6,000$9,000 /mo
our estimate — Santa Clara County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (408) 972-1999

Is Mayflower Care Home licensed?

Yes — Mayflower Care Home is a licensed residential care home for the elderly (RCFE) in San Jose (Santa Clara County): California license #435200608, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated October 13, 2025, appears in the inspection record on this page.

Can Mayflower Care Home care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Mayflower Care Home with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordLICENSED TO CARE FOR 6 ELDERLY CLIENTS AGE 60 AND ABOVE. 5 MAY BE NON-AMBULATORY, 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 2 CLIENTS.

How much does Mayflower Care Home cost?

California's public licensing record does not include Mayflower Care Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Mayflower Care Home accept Medi-Cal or the Assisted Living Waiver?

Mayflower Care Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on March 9, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Mayflower Care Home?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 9 state visits and 9 dated documents since 2021 for Mayflower Care Home; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 9, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility issued an unlawful eviction notice due to change of resident condition.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Unannounced complaint visit made out to this facility on 03/09/2025 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator, Isabel Eslava, who was briefly interviewed at this time. Current census was (6) residents. The purpose of this visit was to deliver the findings of this investigation to this facility, and it's designated Administrator, at this time. Based on interviews and a review of the forms and documents that were retrieved during this investigation, it was learned that resident, R1, initially moved into this facility back in June 2024. It was learned that shortly after admission this facility, and it's representative, served R1 with an eviction notice. This eviction notice was issued due to the alleged need for a higher level of care with concerns for maintaining skin integrity and requiring a 2-person assist at all times. This initial eviction notice was given to R1 and R1's responsible family and friends on 07/12/2024 merely aCDSS inspection report, March 9, 2025 · control 26-AS-20241007153228
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedLicensee refusing to allow resident to return to facility after hospitalization.
State's findingUnfoundedThe state investigated and found the allegation to be false.
On March 7, 2025, at 8:50 AM, Licensing Program Analysts (LPA), Kenneth Madrigal and Manuel Monter, conducted an unannounced visit to conclude the complaint investigation. LPAs met with Isabel Eslava, Administrator (ADM)/Licensee (LIC). On December 20, 2024, the California Department of Social Services (Department) received a complaint regarding the above allegation. It has been alleged that the licensee refused R1 to return to the facility on December 20, 2024. On December 17, 2024, the Deparment received an Incident Report for R1’s hospitalization on December 15, 2024. Incident Report stated R1 was not at baseline and 911 was contacted. R1’s family member informed the facility R1 will be admitted to the hospital for more observations. Page 1 of 3. UnfoundedCDSS inspection report, March 7, 2025 · control 26-AS-20241220135831

2022

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility Administrator is financially abusing resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst Ryker Heberle (LPA) conducted an unannounced visit to deliver the complaint investigation findings on the above allegation. LPA met with facility Administrator Isabel Eslava (Admin). The Department interviewed the alleged victim (R1) of financial abuse and reviewed his/her financial records. During interview (R1) was able to recall details regarding the alleged suspicious charges to his/her credit card. R1 recalled suspicious expenditures were for the actual purpose of purchasing personal items. R1 was accompanied by facility staff during these excursions. R1 asserted that facility staff did not assist him/her with purchases and that he/she maintains custody of his/her debit card and makes his/her own purchases. Review of R1's physician's report indicate that he/she is able to make his/her own financial decisions. UnsubstantiatedCDSS inspection report, October 26, 2022 · control 26-AS-20210504094222

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 9 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
3
typical for this size: 0
State visits on file
9
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(408) 972-1999
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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