Madera Villa Residential Care is a residential care home for the elderly (RCFE) in Sunnyvale, Santa Clara County, California — state license #435200466, licensed for 15 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 6 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated March 30, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 6 times and filed 6 documents. The most recent — a complaint investigation report on March 30, 2026 — closed with the state’s outcome word: “Unfounded.”
The state's published file for this home includes 2 documents with transcribed findings, dated April 10, 2025 to March 30, 2026. 2 of the 2 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Mar 30, 2026Unfounded
Allegation investigated: Staff are not ensuring a resident is compliant with their medications Staff hit a resident Resident sustained multiple bruises due to staff neglect or physical abuse Staff is retaliating against a resident
On March 30, 2026, Licensing Program Analyst (LPA) Komal Curley conducted an unannounced complaint visit to deliver the findings for the above allegations. LPA met with Administrator, Alan Tuan and explained the purpose of the visit. Regarding the allegation, staff are not ensuring a resident is compliant with their medications, according to the reporting party, Resident 1 (R1) is self-neglecting by not taking his/her currently prescribed Seroquel and Zoloft due to R1's paranoia. According to the reporting party, R1 does not want to be controlled by the medications and believes the medications are poising him/her. In addition, reporting party indicated that the facility is not doing anything wrong and is reporting the medication refusals to required parties. During the investigation, LPA reviewed R1's file, interviewed the administrator and R1's care manager. Based on R1's file reviewed, R1 has a diagnosis of dementia and anxiety disorder associated with paranoia, depressions and experthe state’s words, verbatim · CDSS document, Mar 30, 2026 · control 26-AS-20260115112354
Jul 7, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 10, 2025Unsubstantiated
Allegation investigated: Uncleared staff are providing care to residents. Facility does not have enough staff to adequately care for residents.
On April 10, 2025, at 12:20 PM, Licensing Program Analyst (LPA) Kiran Jain arrived at the facility to deliver the findings of a Complaint Investigation. Upon arrival, the LPA was greeted by the Administrator (ADM), Alan Tuan. The LPA disclosed the purpose of the inspection. Regarding the allegation that “Uncleared staff are providing care to residents”, the Reporting Party (RP) stated “It has come to my attention that the facility's boss has been employing illegal workers for many years, paying them in cash to evade taxes. These workers live in the nursing home and are expected to work every day, without any days off, to care for the elderly residents. Regarding the allegation that “Facility does not have enough staff to adequately care for residents”, the Reporting Party (RP) stated “Despite the nursing home's official registered staff count being five, there are actually only two, some time three legitimate staff members working on site. Continued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 10, 2025 · control 26-AS-20240425165038
Jul 18, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Madera Villa Residential Care licensed?
Yes — Madera Villa Residential Care is a licensed residential care home for the elderly (RCFE) in Sunnyvale (Santa Clara County): California license #435200466, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 15 residents. State records list 6 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated March 30, 2026, was marked “Unfounded” by the state.
Can Madera Villa Residential Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Madera Villa Residential Care with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND ABOVE. THE LICENSE IS SUBJECT TO THE TERMS AND CONDITIONS OF THE HOSPICE WAIVER FOR SIX (6). FIRE CLEARANCE GRANTED FOR FOUR (4) BEDRIDDEN AND ELEVEN (11) NONAMBULATORY RESIDENTS.
How much does Madera Villa Residential Care cost?
California's public licensing record does not include Madera Villa Residential Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Madera Villa Residential Care accept Medi-Cal or the Assisted Living Waiver?
Madera Villa Residential Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
12 of 15 beds occupied (80%) when the state visited on March 30, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Madera Villa Residential Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 6 state visits and 6 dated documents since 2021 for Madera Villa Residential Care; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 30, 2026, records an allegation the state marked “Unfounded”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 6 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
You can call them yourself, anytime — you never have to go through us.
(408) 739-7368Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Madera Villa Residential Care? Claim this listing — free — add photos, activities, languages, and today’s availability.