Villa Verde is a residential care home for the elderly (RCFE) in San Jose, Santa Clara County, California — state license #430708736, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated August 27, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 12 times and filed 10 documents. The most recent is a facility evaluation report, dated August 27, 2025.
The state's published file for this home includes 6 documents with transcribed findings, dated October 13, 2021 to September 28, 2024. 6 of the 6 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (2), “Unsubstantiated” (3). 6 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 6 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Aug 27, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 28, 2024Unsubstantiated
Allegation investigated: Staff confronted and yelled at a resident. Facility staff argued disregarding resident's personal rights.
Licensing Program Analyst (LPA) Simi Rai conducted an unannounced visit to conclude the complaint investigation. LPA Rai met with Licensee, Dominica Olivia and stated the purpose of today’s visit. On 2/27/2023, the Department received a complaint with the above allegations. On 3/9/2023, the Department conducted an initial investigation at the facility. Continuation on LIC 9099-C, Page 1 of 2. Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 28, 2024 · control 26-AS-20230227150412
Sep 28, 2024Unfounded
Allegation investigated: Facility did not provide adequate care for resident’s wound.
Licensing Program Analyst (LPA) Simi Rai conducted an unannounced visit to conclude the complaint investigation. LPA Rai met with Licensee, Dominica Olivia and stated the purpose of today’s visit. On 6/23/2023, the Department received a complaint with the above allegations. On 6/28/2023, the Department conducted an initial investigation at the facility. Continuation on LIC 9099-C, Page 1 of 2. Unfoundedthe state’s words, verbatim · CDSS document, Sep 28, 2024 · control 26-AS-20230623154414
Sep 28, 2024Unsubstantiated
Allegation investigated: Staff is verbally humiliated and verbally abused the resident.
Licensing Program Analyst (LPA) Simi Rai conducted an unannounced visit to conclude the complaint investigation. LPA Rai met with the Licensee, Dominica Olivia and stated the purpose of today’s visit. On 7/5/2023, the Department received a complaint with the above allegations. On 7/13/2023, the Department conducted an initial investigation at the facility. Continuation on LIC 9099-C, Page 1 of 2. Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 28, 2024 · control 26-AS-20230705151829
Aug 28, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 11, 2024Substantiated
Allegation investigated: Staff retained a resident with a prohibited health condition
Licensing Program Analyst (LPA) Simi Rai conducted an unannounced visit to conclude the complaint investigation. LPA Rai met with Licensee, Dominica Olivia and stated the purpose of today's visit. On 8/15/2023, the Department received a complaint with the above allegation. On 8/16/2023, the Department conducted an initial investigation at the facility. On 5/18/2023, R1 was assessed with a stage 2 pressure injury on the coccyx area. R1 received wound care by home health nurse. The facility staff requested R1's responsible party for additional home health visits, wound care supplies and a referral to O'Conner Hospital wound care clinic. From 5/18/2023 to 5/26/2023, the facility staff repositioned R1 every two hours. Based on review of R1's progress notes, R1's pressure injury changed in condition. On 5/26/2023, R1 went to a doctor's appointment and was admitted to the ER afterwards. The hospital doctor diagnosed the wound as a stage 4 pressure injury. Continuation on LIC 9099-C, Page 1 othe state’s words, verbatim · CDSS document, Jul 11, 2024 · control 26-AS-20230815094915
Feb 13, 2024Unsubstantiated
Allegation investigated: Staff did not reposition resident every two hours causing resident's pressure injury to worsen
Licensing Program Analyst (LPA) Simi Rai conducted an unannounced visit to conclude the complaint investigation. LPA Rai met with Licensee, Dominica Olivia and stated the purpose of the visit. On 8/15/23, the Department received an allegation of neglect and lack of supervision that staff did not reposition a resident every two hours causing a resident’s pressure injury to worsen. Based on interviews with staff, R1 developed stage 2 pressure injury on his/her buttocks on 5/18/23. Staff (S1 and S2) discovered a bloody scratched blister on R1’s tailbone. On the same day, S1 called R1’s responsible party requesting home health nurse to look at the wound. At 1315 hours, R1 was seen by a home health nurse who instructed staff to use Thera Honey and covered it with a bandage. Staff were taught how to clean the wound as well and to check the wound daily. Continuation LIC 9009-C, Page 1 of 3. Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 13, 2024 · control 26-AS-20230815094915
Year-by-year trend
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Is Villa Verde licensed?
Yes — Villa Verde is a licensed residential care home for the elderly (RCFE) in San Jose (Santa Clara County): California license #430708736, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 10 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated August 27, 2025, appears in the inspection record on this page.
Can Villa Verde care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Villa Verde with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAPPROVED FOR FIVE NON-AMBULATORY RESIDENTS AND ONE BEDRIDDEN RESIDENT IN ANY BEDROOM WITH A SECOND EXIT. LICENSED TO SERVE AGES 60 YEARS ANDOVER. HOSPICE WAIVER FOR TWO.
How much does Villa Verde cost?
California's public licensing record does not include Villa Verde's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Santa Clara County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Villa Verde accept Medi-Cal or the Assisted Living Waiver?
Villa Verde is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
4 of 6 beds occupied (67%) when the state visited on September 28, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Villa Verde?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 12 state visits and 10 dated documents since 2021 for Villa Verde; 6 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 28, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
2021
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Villa Verde?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Oliva, Dominica, who operates 3 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(408) 978-7937Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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