Amalia's Residence

On 5/13/25 at 10:25 a.m. Licensing Program Analyst (LPA) Melisa Rankin conducted a subsequent complaint visit to the facility above to issue final findings. LPA met with Dexter Price and explained the purpose of the visit. During the initial visit on 4/1/25 LPA Rankin toured the facility interviewed administrators, interviewed residents and obtained relevant documents. On the allegations: Facility staff did not meet resident's needs and Facility staff violated resident's personal rights. Complaint states reporting party spoke with Resident 1 (R1) and that R1 did not want to return to the facility. Per Reporting Party, R1 was upset and alleged the facility was neglectful and abusive. LPA Rankin contacted credible witness (W1) on 4/3/25. W1 visits facility monthly, or more if needed. W1 stated R1 is "very difficult, makes up stories, doesn't work with plan of care." W1 explained that R1 does requests service and then cancels same day as appointments and refuses assistance with Adult DailRead the full finding— CDSS inspection report, May 13, 2025 · control 29-AS-20250327143338

Licensing Program Analyst (LPA) Olson conducted an unannounced subsequent complaint visit to issue final findings on the allegation above. LPA conducted the 10 day visit and requested relevant documents on 6/19/23. LPA Olson interviewed reporting party and Administrator on 6/19/23. LPA Olson met with Dexter Price, Administrator and explained the purpose of the visit. On the allegation: Staff violated residents personal rights. It was alleged that Resident 1 (R1) was being mistreated because they were rudely told they would have to leave and go somewhere else. LPA interviewed R1 who stated staff said R1 would be evicted if they didn’t follow the rules. LPA interviewed Administrator who said that R1 is very private and refuses to communicate with staff when there is an issue and won’t allow anyone to speak to the doctor or home health nurse to ensure the facility can properly care for R1. R1 confirmed that they refused to allow the facility to communicate with their doctor or home healthRead the full finding— CDSS inspection report, July 31, 2023 · control 29-AS-20230619100031

Licensing Program Analyst (LPA) Olson conducted an unannounced subsequent complaint visit to issue final findings on the allegations above. LPA conducted the 10 day visit and requested relevant documents on 6/1/23. LPA interviewed reporting party, residents, Administrator on 6/1/23, and 6/19/23 and Staff 1 on 6/15/23. LPA Olson met with Dexter Price, Administrator and explained the purpose of the visit. On the allegation: Staff violated resident’s personal rights. It was alleged that Staff 1 (S1) rudely said to a resident “why didn’t you plan this thing out at a better time, why didn’t you go poop earlier?” LPA interviewed residents, who stated S1 is very rude, things have to be on S1’s time, and everyone has to do what S1 wants. Multiple residents interviewed indicated S1 tried to force another resident to cut their hair when the resident did not want to, and it made some residents uncomfortable. Residents stated S1 “has an attitude, is really bossy, wants things [S1’s] way, takes conRead the full finding— CDSS inspection report, July 31, 2023 · control 29-AS-20230601142856

Licensing Program Analyst (LPA) Olson conducted an unannounced subsequent complaint visit to issue final findings on the allegations above. LPA conducted the 10 day visit and requested relevant documents on 6/19/23. LPA Olson interviewed reporting party and Administrator on 6/19/23. LPA Olson met with Dexter Price, Administrator and explained the purpose of the visit. On the allegation: Staff not assisting resident with motorized wheelchair as needed. It was alleged Resident 1 (R1) purchased a motorized scooter on their own and asked staff to assist them getting on it, and was told “no, they can’t do that” and they couldn’t use their motorized scooter unless they had a prescription. LPA interviewed Administrator who stated the staff would need training by R1’s nurse or therapist to know how to properly and safely transfer R1 into the scooter. Administrator also stated they know they also require a prescription for a postural support and faxed the doctor for an order. Continued on 9099-Read the full finding— CDSS inspection report, July 31, 2023 · control 29-AS-20230616141521

Licensing Program Analyst (LPA) Olson and Licensing Program Manager (LPM) Burley conducted an unannounced initial complaint visit to start the investigation. LPA met with Administrator Amalia Ilbian and explained the purpose of the visit. LPA toured the facility. LPA interviewed staff and residents. Licensee Dexter Price arrived shortly and LPA also interviewed him. LPA conducted staff interviews at 9:45am and 10:15 am, resident interview at 10:00am, and a credible witness interview at 2:20pm. On the allegation: Staff took the resident's debit card away. Resident 1 (R1) stated they did not want to answer questions related to this question. Licensee stated R1 handles their own finances and provides the licensee the monthly fees, and the licensee took them to the bank to withdraw the monthly fees. Due to R1’s diagnosis of schizophrenia, R1 threw themself on the ground in the bank and experienced behaviors. The licensee started taking R1 to the ATM machine instead. Continued on 9099-C UnsRead the full finding— CDSS inspection report, March 10, 2022 · control 29-AS-20220308131317