Tlc Home Care V is a residential care home for the elderly (RCFE) in San Mateo, San Mateo County, California — state license #415601175, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 11 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated March 24, 2026 — published below in full, verbatim and unscored.

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Tlc Home Care V

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Residential care home for the elderly (RCFE) · Small home, 6 residents · San Mateo, CA · San Mateo County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #415601175, held since 2024 · read from the California state record on August 2, 2026 ·See on State Site →
716 North Humboldt St · San Mateo, San Mateo County
Phone
(650) 952-1687
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 4 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY. LICENSE IS SUBJECT TO TERMS & CONDITIONS OF HOSPICE WAIVER FOR 4.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2023, the state has visited this home 12 times and filed 11 documents. The most recent is a facility evaluation report, dated March 24, 2026.

Most recent state visit
March 24, 2026
Occupancy at the December 16, 2024 visit
5 of 6 beds

The state's published file for this home includes 2 documents with transcribed findings, dated December 16, 2024. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (1). 2 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 11 documentsFull record on the state’s site →
20261 state visit · 1 document
Mar 24, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 3 documents
Apr 22, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 22, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 6 documents
Dec 16, 2024Complaint investigation reportUnfounded

Allegation investigated: - Staff did not refund authorized representative after resident's death

The complaint alleging that refund was not issued after resident passed away has been investigated by the Community Care Licensing Division of the CA Department of Social Services, and determined to be unfounded. This means that the allegation could not have happened and/or is without a reasonable basis. Immediately after the death of client on 8/27/24, personal belongings were removed by responsible party and the room was vacated. A refund check was issued on 8/29/24 for 4 days and mailed. However, the address was incorrect, and the envelope was undeliverable; it was returned to licensee on 9/17/24. On 9/17/24, it was confirmed that appropriate refund was received. Unfoundedthe state’s words, verbatim · CDSS document, Dec 16, 2024 · control 14-AS-20240912145409
Dec 16, 2024Complaint investigation reportSubstantiated

Allegation investigated: - Staff was unable to meet resident's overall care needs - Resident left in soiled diapers/linens for extended periods of time.

LPA Jeung interviewed staff. Based on information reported by and obtained from facility staff and medical staff, these allegations are substantiated. The preponderance of evidence standard has been met. Former client resided in facility from 1/4/24 to 5/5/24. Upon admission, she was diagnosed with vascular dementia and a hoyer lift was used for transfers; she was incontinent, as well. Starting on 1/8/24, client received home health visits from LVNs and/or RNs approximately 3x/week. On 1/29/24, staff reported that client refused to get out of bed, and that an open wound developed on coccyx. RN assessed the pressure injury as stage 2 on 1/31/24 and staff were instructed on how to care for wound. Despite regular wound care by nurses and staff, coccyx wound worsened. On 3/27/24, RN assessed the coccyx wound as stage 3, and noted a new wound on left hand. Home health nurses noted that on 4 visits, client was soiled; visits were at 10 am, 1pm, 2pm and 3pm. On 4/22/24, insertion of a foley cthe state’s words, verbatim · CDSS document, Dec 16, 2024 · control 14-AS-20240529154040
Dec 16, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 6, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 16, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 25, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Nov 9, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations2typical 0
Substantiated complaints2typical 0
Total complaints2typical 0
State visits on file12typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2024.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026110202523020244612023110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$6,000$9,000 /mo
our estimate — San Mateo County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Tlc Home Care V licensed?

Yes — Tlc Home Care V is a licensed residential care home for the elderly (RCFE) in San Mateo (San Mateo County): California license #415601175, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 11 inspection and complaint documents since 2023; the most recent, a facility evaluation report dated March 24, 2026, appears in the inspection record on this page.

Can Tlc Home Care V care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Tlc Home Care V with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. ALL MAY BE NON-AMBULATORY. LICENSE IS SUBJECT TO TERMS & CONDITIONS OF HOSPICE WAIVER FOR 4.

How much does Tlc Home Care V cost?

California's public licensing record does not include Tlc Home Care V's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Mateo County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Tlc Home Care V accept Medi-Cal or the Assisted Living Waiver?

Tlc Home Care V is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on December 16, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Tlc Home Care V?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 12 state visits and 11 dated documents since 2023 for Tlc Home Care V; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 16, 2024, records an allegation the state marked “Unfounded. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

2 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewed- Staff did not refund authorized representative after resident's death
State's findingUnfoundedThe state investigated and found the allegation to be false.
The complaint alleging that refund was not issued after resident passed away has been investigated by the Community Care Licensing Division of the CA Department of Social Services, and determined to be unfounded. This means that the allegation could not have happened and/or is without a reasonable basis. Immediately after the death of client on 8/27/24, personal belongings were removed by responsible party and the room was vacated. A refund check was issued on 8/29/24 for 4 days and mailed. However, the address was incorrect, and the envelope was undeliverable; it was returned to licensee on 9/17/24. On 9/17/24, it was confirmed that appropriate refund was received. UnfoundedCDSS inspection report, December 16, 2024 · control 14-AS-20240912145409
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewed- Staff was unable to meet resident's overall care needs - Resident left in soiled diapers/linens for extended periods of time.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
LPA Jeung interviewed staff. Based on information reported by and obtained from facility staff and medical staff, these allegations are substantiated. The preponderance of evidence standard has been met. Former client resided in facility from 1/4/24 to 5/5/24. Upon admission, she was diagnosed with vascular dementia and a hoyer lift was used for transfers; she was incontinent, as well. Starting on 1/8/24, client received home health visits from LVNs and/or RNs approximately 3x/week. On 1/29/24, staff reported that client refused to get out of bed, and that an open wound developed on coccyx. RN assessed the pressure injury as stage 2 on 1/31/24 and staff were instructed on how to care for wound. Despite regular wound care by nurses and staff, coccyx wound worsened. On 3/27/24, RN assessed the coccyx wound as stage 3, and noted a new wound on left hand. Home health nurses noted that on 4 visits, client was soiled; visits were at 10 am, 1pm, 2pm and 3pm. On 4/22/24, insertion of a foley cCDSS inspection report, December 16, 2024 · control 14-AS-20240529154040

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
2
typical for this size: 0
Substantiated complaints
2
typical for this size: 0
Total complaints
2
typical for this size: 0
State visits on file
12
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(650) 952-1687
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →

See something wrong? Report an error — free → · How we source every fact →

This page is generated from CDSS Community Care Licensing public records. How we build these pages →

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