Millbrae Assisted Living Home is a residential care home for the elderly (RCFE) in Millbrae, San Mateo County, California — state license #415601112, licensed for 48 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 10 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated December 11, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 10 times and filed 10 documents. The most recent is a facility evaluation report, dated December 11, 2025.
The state's published file for this home includes 3 documents with transcribed findings, dated August 26, 2025 to November 3, 2025. 3 of the 3 carry the state's recorded outcome word: “Unsubstantiated” (3). 3 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Dec 11, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 3, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 3, 2025Unsubstantiated
Allegation investigated: Improper disposal of contaminated waste paper Client's hygiene needs are not met by staff Staff violated client's personal rights
On November 3, 2025, Licensing Program Analyst (LPA) Komal Curley conducted an unannounced complaint visit to deliver the findings for the above allegations. LPA met with Administrator, Mary Ann Lucero and explained the purpose of the visit. Regarding the allegation, improper disposal of contaminated waste paper, according to the reporting party, clients are instructed to throw away used toilet paper in trash cans located next to shower and sink. In addition, the reporting party indicated staff empty trash cans once a day at 10am. During the investigation, LPA interviewed staff and observed a random sample of client bathrooms. According staff interviewed, it was indicated that clients were instructed to throw contaminated toilet paper in the toilet and to throw contaminated paper towels in the trash can to avoid the toilet from being clogged and to avoid any sort of diseases/odors. In addition, staff interviewed indicated, trash is taken out 3x a day at the end of each shift. Based onthe state’s words, verbatim · CDSS document, Nov 3, 2025 · control 14-AS-20251003123635
Aug 26, 2025Unsubstantiated
Allegation investigated: - Staff person touched residents in a sexual manner
Licensing Program Analyst (LPA) Audrey Jeung met with administrtaor and explained the purpose of today’s visit. During the course of the investigation, the Department conducted multiple interviews, reviewed documents, and worked with other outside agencies such as law enforcement and District Attorneys office to reach the findings. Based on interviews with the alleged victims, no one conclusively indicated that S1 sexually touched a resident, but alleged other actions such as kissing a resident on his/her cheek. No resident or the suspected abuser admitted to touching a resident in a sexual manner. Based on these observations, this allegation is determined to be UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore the above allegation is unsubstantiated at this time. This report is reviewed with Ms. Lucero and a copy is provided during today's visit. Unsubstantiatthe state’s words, verbatim · CDSS document, Aug 26, 2025 · control 14-AS-20250417165434
Aug 26, 2025Unsubstantiated
Allegation investigated: - Staff sexually abused resident
Licensing Program Analyst (LPA) Audrey Jeung met with administrator and explained the purpose of today’s visit. During the course of the investigation, the Department conducted multiple interviews, reviewed documents, and worked with outside agencies such as law enforcement and District Attorneys office to reach the findings. Based on interviews with the alleged resident and the suspected staff person, there were conflicting reports of what may have happened. No residents or other staff witnessed any sexual abuse. An involved outside agency offered a sexual assault exam, which the resident declined. The resident also indicated that they wanted to "drop it" and didn't want to press charges against the alleged staff. Due to the conflicting reports and no evidence of sexual abuse the allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore the above allegatithe state’s words, verbatim · CDSS document, Aug 26, 2025 · control 14-AS-20250616144837
Aug 26, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 8, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 6, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
Cost range look wrong? Report it — free →Medi-Cal waiver fact wrong? Report it — free →
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Millbrae Assisted Living Home licensed?
Yes — Millbrae Assisted Living Home is a licensed residential care home for the elderly (RCFE) in Millbrae (San Mateo County): California license #415601112, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 48 residents. State records list 10 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated December 11, 2025, appears in the inspection record on this page.
Can Millbrae Assisted Living Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Millbrae Assisted Living Home with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR FORTY EIGHT (48) NON-AMBULATORY. HOSPICE WAIVER APPROVED FOR TWENTY (20).
How much does Millbrae Assisted Living Home cost?
California's public licensing record does not include Millbrae Assisted Living Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Mateo County typically runs $6,000–$9,000/mo and small board-and-care homes $5,000–$8,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Millbrae Assisted Living Home accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Millbrae Assisted Living Home through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in San Mateo County →Assisted living on Medi-Cal in California →See the DHCS list →
45 of 48 beds occupied (94%) when the state visited on November 3, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Millbrae Assisted Living Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 10 state visits and 10 dated documents since 2021 for Millbrae Assisted Living Home; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 3, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 10 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
You can call them yourself, anytime — you never have to go through us.
(650) 689-5776Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Millbrae Assisted Living Home? Claim this listing — free — add photos, activities, languages, and today’s availability.