Small home · Licensed for 6 · San Mateo
Vanessa Care Home II
1640 Eleanor Drive, San Mateo, CA 94402Licensed since 1987
Overview
No openings reported
- Approved by the state: Wheelchair · HospiceState licensing record · October 26, 2026
- Licensed for 6: a small care homeThe state license record
Ask this home
Free for families. A home gets your number only if you say yes.
Care and support
- Wheelchairup to 6 residents
- Hospice
Not on file: dementia and bedridden approvals.
Approved by the state · State licensing record · October 26, 2026. An approval may cover specific rooms or residents; it does not establish an opening.
Read the state’s own wording
AGE RANGE 60 YEARS AND OVER. ALL MAY BE NON-AMBULATORY. LICENSE IS SUBJECT TO TERMS AND CONDITIONS OF HOSPICE WAIVER.
985 - RCFE / HOSPICE
CDSS record, verbatim · October 26, 2026
As needs change
Staying through hospice
Hospice waiver on file — care may continue at the end of life
State licensing record · October 26, 2026
We’ll ask for you. Not on file for Vanessa Care Home II: two-person transfers or a lift, who is awake overnight, help with medicines and care if memory loss develops. When we check availability, we ask about these too.
Check availabilityWhat it costs here
This home’s starting rate
$7,000a month to start
Listed by the home on Seniorly · September 9, 2026
Monthly cost breakdownWith a shared room and basic help · room, care and fees$7,000likely a month
Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.
Starting monthly rate$7,000this home
The home lists this starting rate on Seniorly for assisted living studio, seen September 9, 2026.
Shared room insteadAsknot on file
This home’s listed starting rate is for assisted living studio. A shared room, if one is offered, may cost less — ask.
Basic help with daily careUsually includedup to $600
Basic help is usually part of the starting rate. Homes that price care by level start around $600 a month (44 California homes publish a care-level range, seen in September 2026).
One-time move-in fee$2,500one time · likely $0–$4,000
Homes that list a one-time entry or community fee charge a median of $2,500 (133 California listings; middle half $1,000–$4,000). Many homes list none — ask.
- Likely monthly totalLikely $7,000–$7,600
- $7,000
- First monthWith a one-time move-in fee · likely $7,000–$11,150
- $9,500
Lines marked “Ask” are not in the totals.
How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
- MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
- Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
- Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
- SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
- VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
- Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
Rates at nearby homes17 nearby homes publish starting rates of $4,595 to $9,000
17 homes like this within 3 miles publish starting rates mostly between $6,000–$8,250.
- Comfort Home IISan Mateo · 0.1 mi · Small home$6,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Amazing HomeSan Mateo · 0.1 mi · Small home$6,200Listed on A Place for Mom · seen September 9, 2026
- Angel HavenSan Mateo · 0.2 mi · Small home$7,000Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
- San Mateo VillaSan Mateo · 0.5 mi · Small home$8,500Listed on Seniorly · assisted living studio · seen September 9, 2026
- Ageway Boarding Care #2San Mateo · 0.6 mi · Small home$6,000Listed on Seniorly · seen September 9, 2026
- Therese Residential Care HomeSan Mateo · 0.6 mi · Small home$8,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- Haven@22nd Avenue Assisted LivingSan Mateo · 0.8 mi · Small home$9,000Listed on Seniorly · assisted living private room · seen September 9, 2026
- Roberta Care HomeSan Mateo · 0.8 mi · Small home$4,595Listed on Seniorly · assisted living studio · seen September 9, 2026
- Monteverde Manor IIISan Mateo · 1.0 mi · Small home$6,000Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
- Petani HavenSan Mateo · 1.0 mi · Small home$6,000Listed on A Place for Mom · seen September 9, 2026
- Roias Home for the ElderlySan Mateo · 1.2 mi · Small home$7,000Listed on Seniorly · seen September 9, 2026
- Kimochi San MateoSan Mateo · 1.9 mi · Mid-size home$6,000Listed on Seniorly · assisted living studio · seen September 9, 2026
- Complete Senior LivingSan Mateo · 1.9 mi · Small home$8,000Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
- George Anne HomeSan Mateo · 2.2 mi · Small home$6,500Listed on Seniorly · assisted living private room · seen September 9, 2026
- Heritage ParkSan Mateo · 2.2 mi · Small home$7,000Listed on Seniorly · seen September 9, 2026
- Sterling CourtSan Mateo · 2.3 mi · Mid-size home$6,350Listed on its own website · 1-bedroom apartment · seen October 5, 2026
- Enchanted Garden for SeniorsSan Mateo · 2.8 mi · Small home$6,700Listed on Seniorly · assisted living studio · seen September 9, 2026
How this estimate worksWhere this price comes from
The home lists this starting rate on Seniorly for assisted living studio, seen September 9, 2026.
- Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
- Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
- Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
- Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
- We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
- It cannot see this home’s specials, how it assesses care, or which rooms are open.
Avoid surprises on the billWhat changes the price, and what to ask
- The care level
Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.
- What is billed separately
Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.
- Move-in costs
A one-time move-in fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.
- Increases
California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.
An estimate for planning, not a quote. A home sets the price after hearing about the care needed.
Daily life
Rooms, meals, activities and house rules, in the home’s own words. Open any detail to see where it came from.
Rooms & the spaces they will use (1)Room types
Room typesPrivate Rooms · Shared for Couples
Reported on Caring.com · seen September 9, 2026.
Pets, routines & independence (1)Residents may bring a pet
Residents may bring a pet
Reported on Caring.com · seen September 9, 2026.
Where it is
1640 Eleanor Drive, San Mateo, CA 94402Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.
Opening the neighborhood map…
- San Mateo Medical CenterHospital · General acute care, on the state’s list1.8 mi
Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).
Open directionsThe state record
California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.
CDSS public record, read October 26, 2026 · License #410508446 · See the state’s own record
The last 36 months — 4 of 7 documents
Complaint outcomes in these 36 months, in the state’s words: 1 “Substantiated”.
20252 state visits · 2 documents
Oct 7, 2025Facility evaluation reportRoutine visitDeficiency pages: Type A, Type B
Type of visit: Required - 1 Year
LPA Jeung toured facility and grounds, which includes a fenced backyard and 2-car garage. There are 6 client bedrooms and 2 staff rooms--one has one bed and the other has 2 beds--common bathroom, large living/dining area, and kitchen with eat-in dining table. All bedrooms have private full bathrooms and direct exits to outside. There are no accessible bodies of water or fire safety hazards observed. Sharps are stored appropriately and inaccessible to clients, and a comfortable temperature is maintained. Hot water temperature is tested within range of 105 and 120 degrees. Carbon monoxide detector is tested and operable. Food supply and first-aid kit are inspected. Client files are reviewed. A Disaster and Mass Casualty Plan is posted. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed, as well as staff records. There are 3 administrators associated to this facility: Licensee Ida Galati (x 7/26), Crystal Wright (x 10/26), Tina Galati (x 2/26). The following information/forms are requested to be sent to CCLD BY 10/2125: - LIC 308 Designation of Facility Responsibility - LIC 500 Personnel Report - Proof of current liability insurance Deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed. See also Technical Advisory Notes--2 pages.the state’s words, verbatim · CDSS document, Oct 7, 2025
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87468.1(a)(6) · Plan of correction due date: Oct 8, 2025
PERSONAL RIGHTS Residents have the personal right..to leave or depart the facility at any time and to not be locked into any room, building, or on facility premises by day or night. This requirement is not met, as glass sliding glass door in room #1 is secured with a screw & wood stick so client cannot access the door to exit. Side yard gate on south side is padlocked. Licensee failed to ensure that exits are accessible to clients, which poses an immediate health, safety or personal rights risk to clients in care.the state’s words, verbatim · CDSS document, Oct 7, 2025
Plan of correction: Wood stick and screw were removed from sliding door in room #1 and padlock was removed from side gate. Licensee to submit plan of correction describing how client will be monitored by staff without securing exit door shut.
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87411(f) · Plan of correction due date: Oct 21, 2025
PERSONNEL REQUIREMENTS--GENL All personnel...shall be in good health, & physically & mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than 6 months prior to or 7 days after employment or licensure. A report shall be made of each screening, signed by the examining physician. This requirement is not met, as there is no TB test result for Staff #3 & #4 & no health screening for staff #4.the state’s words, verbatim · CDSS document, Oct 7, 2025
Plan of correction: TB test results for staff #3 and #4 and health screening for Staff #4 to be sent to CCLD BY DUE DATE
From the deficiency page — Deficiency type: Type B · Section cited: HSC1569.696 · Plan of correction due date: Oct 21, 2025
HEALTH & SAFETY CODE All RCFEs shall provide training to direct care staff on postural supports, restricted conditions or health services, & hospice care...training shall include all of the following: 4 hours of training on the care, supervision, and special needs of those residents, prior to providing direct care to residents... This requirement is not met, as there is no evidence that staff received training on restricted health conditions, which poses a potential health, safety or personal rights risk to clients i care.the state’s words, verbatim · CDSS document, Oct 7, 2025
Plan of correction: Staff shall received required annual training on restricted health conditions, and proof whall be sent to CCLD BY DUE DATE.
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87463(h) · Plan of correction due date: Oct 21, 2025
REAPPRAISALS The licensee shall request that all residents receive an annual routine visit with a licensed medical professional once every 12 months, either in person or by video appointment. Documentation of the annual routine visit, such as a visit summary, shall be added to the resident's record. record. This requirement is ot met, as MD reports for clients #2 and #4 are dated more than 12 months ago. Licensee failed to ensre that annual routine medical evaluations are documented, which poses a potential health, safety or personal rights risk to clients in care.the state’s words, verbatim · CDSS document, Oct 7, 2025
Plan of correction: MD reports for C2 and C4 will be signed and copies to be sent to CCLD BY DUE DATE
From the deficiency page — Deficiency type: Type B · Section cited: CCR87468(a) · Plan of correction due date: Oct 21, 2025
REAPPRAISALS The pre-admission appraisal...shall be updated in writing as frequently as necessary or once every 12 months, whichever occurs first.... and to keep the appraisal accurate. For the purposes of this section, the updated pre-admission appraisal shall be referred to as the reappraisal. This requirement is not met, as appraisals for clients #2, #3, #4 are dated more than 12 months ago. Licensee failed to ensure that appraisals are updated annually.the state’s words, verbatim · CDSS document, Oct 7, 2025
Plan of correction: Updated, signed appraisals for 3 clients to be sent to CCLD BY DUE DATE
Jan 21, 2025Facility evaluation reportCase Management - DeficienciesDeficiency pages: Type A, Type B
Type of visit: Case Management - Deficiencies
LPA Jeung met with staff to discuss and review deficiencies cited on 9/20/24 during annual inspection--for which proof of corrections was not received--and to issue citation for first-aid certificates of 4 staff that were verified to be falsified by National CPR Foundation. On 10/4/24, licensee submitted first-aid certificates from National CPR Foundation for the same 4 staff, showing that the date completed was 9/30/24. Deficiencies are cited on a following page as per California Code of Regulations, Title 22, which includes deficiencies observed on 9/20/24. Ms. Galati is advised that annual fee of $742 is due and payable. Licensee is advised to obtain proof of payment from bank. The following licensing forms are requested to be submitted to CCLD BY 2/4/25: - LIC 308 Designation of Facility Responsibility - LIC 500 Personnel Report - LIC 999 Facility Sketch (including dimensions) Acknowledgement of corrections made as per 9/20/24 citations issued is given to Ms. Galati--4 pages,the state’s words, verbatim · CDSS document, Jan 21, 2025
From the deficiency page — Deficiency type: Type A · Section cited: CCR 87207 · Plan of correction due date: Jan 22, 2025
FALSE CLAIMS No licensee, officer or employee of a licensee shall make or disseminate any false or misleading statement regarding the facility or any of the services provided by the facility. This requirement was not met, as certificates of first-aid training for 4 staff were falsified. Licensee disseminated false information regarding first-aid training for staff, which poses an immediate health, safety, or personal rights risk to clients in care. National CPR Foundation certificates of completion for staff #2, #3, #4, #6 observed 9/20/24 are dated 5/11/25.the state’s words, verbatim · CDSS document, Jan 21, 2025
Plan of correction: Plan of correction will be submitted to CCLD BY DUE DATE, describing how false or misleading statements will NEVER be made or disseminated by any staff, including licensee.
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87411(f) · Plan of correction due date: Feb 4, 2025
PERSONNEL REQUIREMENTS All personnel... shall be in good health, and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than 6 months prior to or 7 days after employment or licensure. This requirement was not met, as there is no health screening and TB test result for staff #2. Licensee failed to ensure that all staff have health screeningTB test result, which poses a potential health, safety or personal rights risk to clients in care.the state’s words, verbatim · CDSS document, Jan 21, 2025
Plan of correction: Health screening and TB test result for staff #2 to be sent to CCLD BY DUE DATE
From the deficiency page — Deficiency type: Type B · Section cited: HSC1569.625(b)(2) · Plan of correction due date: Feb 4, 2025
HEALTH AND SAFETY CODE ... training requirements shall...include an additional 20 hours annually, 8 hours of which shall be dementia care training...& 4 hours of which shall be specific to postural supports, restricted health conditions, & hospice care, as required by subdivision (a) of Section 1569.696. This requirement was not met, as it cannot be determined if staff have received at least 8 hours of dementia training and 4 hours of annual hospice, restricted health conditions, and postural supoorts training, which poses a potential health, safety or personal rights risk to clients in care.the state’s words, verbatim · CDSS document, Jan 21, 2025
Plan of correction: Proof of annual 8 hours of dementia training, 4 hours of annual hospice, restricted health conditions and postural supports training for all staff will be sent to CCLD BY DUE DATE
20242 state visits · 2 documents
Nov 26, 2024Complaint investigation reportSubstantiated
Allegation investigated: - Licensee does not ensure that facility is maintained at a comfortable temperature for residents in care
On 11/26/2024 Licensing Program Analyst (LPA) Jaime Vado conducted an unannounced complaint investigation visit regarding the allegation received. LPA met with caregiver Mimi Arcenio initially then the administrator Tina Gilati arrived around 1250pm. LPA explained the purpose of today's visit. During the investigation LPA conducted interviews and made facility observations. LPA also made facility observations and took temperature readings in resident rooms and in common areas which ranged from 65F down to 63F towards rooms 4 and 5. Temperature is observed to be 65F based on thermostat reading in the facility. Additonally LPA observed that the thermostat is set at maintaining 65F per observation of the thermostat/centralized heating control in the kitchen area. LPA observed three residents in the dining area. All three are wearing warm clothing such as outdoor vest, with a long sleeve flannel and another with a long sleeve sweater beneath a vest. Another resident is wearing a sherpa jacket with a scarf or head wrap to keep her head and ears warm. The temperature readings and thermostat setting do not meet the minimum 68F as outlined in regulations. Based on the information gathered, and observations made, this allegation is substantiated. Based on LPA interviews and items letters received, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, are being cited on the attached LIC9099D. Report is reviewed with the administrator Tina Gilati and a copy is provided. Substantiatedthe state’s words, verbatim · CDSS document, Nov 26, 2024 · control 14-AS-20241118163445
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87303(b)(1) · Plan of correction due date: Dec 2, 2024
Maintenance and Operation - (b) A comfortable temperature for residents shall be maintained at all times. (1) The facility shall heat rooms that residents occupy to a minimum of 68 degree F, (20 degrees C). This regulation has not been met as evidenced by: Based on observations made, interviews conducted, and temperature readings taken and observed, the temperature is mainly 65F in some areas. The temperature does go down further to around 63F near rooms 4 and 5. These readings and observations made do not meet the minimum temperature of 68F as outlined in regulations. This poses a potential health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Nov 26, 2024
Plan of correction: The facility shall provide a written plan identifying how they will ensure that the facility maintains a minimum temperature of 68F at all times and mearues being taken. This plan is to be received by the due date of 12/02/2024.
Sep 20, 2024Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
LPA Jeung toured facility and grounds, which includes a fenced backyard and 2-car garage. There are 6 client bedrooms and 2 staff rooms--with 2 beds--common bathroom, large living/dining area, and kitchen with eat-in dining table. All bedrooms have private full bathrooms. There are no accessible bodies of water or fire safety hazards observed. Sharps are stored appropriately and inaccessible to clients, and a comfortable temperature is maintained. Hot water temperature is tested within range of 105 and 120 degrees. Carbon monoxide detectors are tested and operable. Food supply and first-aid kit are inspected. Client files are reviewed, and medications are recorded on Centrally Stored Medications Records. A Disaster and Mass Casualty Plan is posted. Criminal record clearances or exemptions for facility staff or other individuals who have client contact have been reviewed, as well as staff records. There are 4 administrators associated to this facility: Licensee Ida Galati, Crystal Wright (x 10/24), Melba Mendoza (x4/25), Tina Galati (x 2/26). The following information/forms are requested to be sent to CCLD BY 10/4/24: - LIC 308 Designation of Facility Responsibility - LIC 500 Personnel Report - LIC 999 Facility Sketch (including dimensions) - LIC 9282 Infection Control Plan (including page 5, signed and dated) - Proof of current liability insurance Deficiencies of the RCFE California Code of Regulations, Title 22, Division 6, Chapter 8 are observed. See also Technical Advisory Notes--6 pages.the state’s words, verbatim · CDSS document, Sep 20, 2024
Earlier years2022 to 2023 · 3 documents
20231 state visit · 1 document
Nov 3, 2023Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On November 3, 2023, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced annual inspection. LPA met with Administrator, Ida Galati and explained the purpose of the visit. LPA toured the facility inside and outside including all of resident rooms, common areas & kitchen. The indoor and outdoor passageways were observed. Outdoor passageways was observed to have furniture. No accessible bodies of water of fire safety hazards observed. Two staff rooms were observed. Resident rooms were observed to be equipped with required furnishings and bathrooms were observed to be clean and odor-free. Water temperature throughout the facility measured at 85.1-95.7 degrees F. A comfortable temperature of 69 degrees F is maintained and lighting is sufficient for comfort. Door alarms were observed to be off and not working. Sharps and toxins were observed to be unlocked and accessible to residents. Medication cabinet was observed to be locked. Carbon monoxide monitors are working properly. All fire extinguishers have been checked and current as of November 2022. LPA observed 2 days for perishables and 7 days non-perishables. LPA observed expired milk in the refrigerator and opened bottles of mayonnaise and mustard in the kitchen pantry. Emergency drills were not observed. According to Administrator, drills are conducted every month, however she was unable to locate the training logs. LPA reviewed 4 resident records and 3 staff records. Based on record reviews: 3/4 residents did not have an updated physician's report and 4/4 files did not have a needs and service plan. Based on 3/3 staff records reviewed, staff records were observed to be complete, however training logs were not provided by the administrator. Medication review was done, and all medications are accounted for, and centrally stored medication records are updated. Deficiencies of the California Code of Regulations, Title, 22 cited on the LIC809-D. Failure to correct the deficiencies may result in additional civil penalties. Report is reviewed with Administrator and a copy is provided.the state’s words, verbatim · CDSS document, Nov 3, 2023
20222 state visits · 2 documents
Sep 15, 2022Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On September 15, 2022, Licensing Program Analyst (LPA) Komal Charitra conducted an unannounced annual infection control inspection. LPA met with Administrator, Ida Galati and explained the purpose of the visit. Upon arrival, LPA observed the COVID signage posted on the front door. LPA was screened at entry point and Administrator was able to provide screening log documentation for visitors, however Administrator was not able to provide screening log documentation for residents and staff. LPA toured facility and grounds. No accessible bodies of water or fire safety hazards observed. This is a single story facility with 8 bedrooms and 8 full bathrooms. LPA toured the facility with the Administrator and observed 6 resident rooms; all of which are private rooms with full baths. In addition, LPA observed room #6; with a full bath and room #7 (indicated on floor plan) being utilized as a staff room at this time. There is a shared staff bathroom in the facility observed outside of room #8. All bathrooms are equipped with liquid soap, paper-towels, hand-washing signs, and a trash can with a fitted lid. Infection control practices are reviewed: COVID signage throughout the facility, face coverings, 30-day PPE supply, and entry procedures. LPA toured the living room and dining room and it was clear and odor-free. In addition, the living room and dining room was spacious for residents and was observed to be clear from any tripping hazards. A comfortable temperate of 73 degrees F is maintained and lighting is sufficient for comfort. LPA toured the kitchen and the medications and sharps were stored appropriately and inaccessible to residents. Kitchen sink was equipped with liquid soap, paper towels, and hand washing signs. LPA observed 2 day perishable and 7 day non-perishable present. LPA Charitra toured the garage and observed washer and dryer to be in good repair and toxins to be locked in a cabinet. LPA also observed extra food supply present. Extra linen was observed to be present and first aid kit was observed to be completed. LPA requests the following forms to be submitted to CCLD by 9/22/22: -LIC308 Designation of Administrative Responsibility -LIC500 Personnel Report -LIC610E Emergency Disaster Plan -LIC400 Resident Cash Resources -Administrator Certificate No citations are issued during the visit. LPA reviewed report with Ida Galati and a copy is provided.the state’s words, verbatim · CDSS document, Sep 15, 2022
The state marks this report as 2 pages; the online copy we transcribed has 1. You can request the full file from the county licensing office.
Jun 21, 2022Complaint investigation reportSubstantiated
Allegation investigated: Facility failed to report incident Facility is not assisting resident with incontinence care Staff are using resident’s supplies on other residents
On June 21, 2022, Licensing Program Analyst (LPA) Komal Charitra conducted an unnannounced complaint visit to deliver the findings for the above allegations. LPA met with Administrator/Licenesee, Ida Galati and explained the purpose of the visit. Regarding the allegation that the facility failed to report an incident, on January 7, 2022, Resident #1 (R1) was ringing his/her bell for assistance in the evening, but the facility failed to respond resulting in R1 calling 911 for assistance instead. During the investigation, LPA interviewed the administrator and she admitted to not reporting to Licensing because the resident did not have any falls or injuries. Based on the information collected and interviews conducted, it was determined that facility failed to report an incident. The preponderance of evidence standard has been met; therefore, the above allegation is determined to be Substantiated. (CONT. TO 9099C) Substantiated Regarding the allegation that resident sustained pressure injuries while in care, according to the complainant, R1 developed bed sores the same week of the incident that had occurred on January 7, 2022 because R1 was incontinent. In addition, complainant indicated that the Administrator stated R1 had a rash, not a bedsore. During the investigation, it was acknowledged by interviewed staff that R1 laid in bed most of the time from being in pain. However, staff indicated that there was no record of any pressure injuries sustained by R1 during the time at the facility. Therefore, based on the information collected, and interviews conducted, the allegation that resident sustained pressure injury(ies) while in care is UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is no preponderance of evidence to prove that the alleged violation occurred. Regarding the allegation that facility refused to return resident’s belongings, according to the complainant, R1’s occupational therapist ordered DME supplies for him/her which included: a walker, a bedside commode, a wheelchair with a gel cushion. When R1’s responsible party was planning to transfer R1 to a new facility, they were going to take the supplies, however, the staff insisted the supplies belonged to the facility. During the investigation, LPA interviewed staff members and it was indicated that R1’s responsible party was trying to take the supplies but the staff wanted to keep the supplies because R1 was still a resident at the facility and the staff wanted to continue using it for R1. In addition, according the administrator, there was a misunderstanding since the facility was unaware that R1 was going to be moved to a new facility. Nevertheless, the facility did give R1's belongings to R1's responsible party when R1 left the facility. Therefore, based on the information collected, and interviews conducted, the allegation that the facility refused to return resident's belongings is UNSUBSTANTIATED, meaning that although the allegation may have happened or is valid, there is no preponderance of evidence to prove that the alleged violation occurred. Report reviewed with the Administrator, and a copy is provided with the appeals rights is provided. Regarding the allegation that the facility is not assisting resident with incontinence care, according to the complainant, R1 gets changed 2x a day, during the morning and at night. During the investigation, LPA reviewed R1’s file and it was indicated that R1 was incontinent and needed max assist with toileting needs. According to interviewed staff, it was indicated that R1 would get changed 2-3x a day. In addition, the administrator indicated that there was no care plan for R1’s toileting needs and that the facility tried to change R1 when he/she was wet. Based on the documents reviewed and the interviews conducted, it was determined that the facility is not assisting resident with incontinence care. The preponderance of evidence standard has been met; therefore, the above allegation is determined to be Substantiated. Regarding the allegation that the staff are using resident’s supplies on other residents, according to the complainant, the home health nurse ordered wound are supplies for R1. The complainant indicated that the box of supplies were open and the administrator admitted to using the supplies on other residents. During the investigation, LPA interviewed the administrator and the administrator indicated that R1 had a rash and she had used another resident’s supplies because she was waiting for R1’s supply package to get delivered. Although the administrator didn’t admit to using R1’s supplies on another resident, she did admit to using another resident’s supplies on R1. Based on the interviews conducted, it was determined that the facility staff are using resident’s supplies on other residents. The preponderance of evidence standard has been met; therefore, the above allegation is determined to be Substantiated. Deficiency of the Residential Care Elderly California Code of Regulations, Title 22, Division 6 is observed and cited on a LIC 9099D. Failure to correct the deficiencies may result in civil penalties. Report reviewed with the administrator, and a copy is provided with the appeals rights is provided.the state’s words, verbatim · CDSS document, Jun 21, 2022 · control 14-AS-20220113095628
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87211(a)(1) · Plan of correction due date: Jun 28, 2022
87211 Reporting Requirements: Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following...(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below… Violation of this regulation is not met as evidenced by: Facility failed to report an incident that occurred on January 7, 2022 as required to Licensing. In addition, facility failed to submit a written report within 7 days of the occurrence date of the incident.the state’s words, verbatim · CDSS document, Jun 21, 2022
Plan of correction: Licensee/administrator to conduct training regarding reporting requirements. In addition, Licensee/administrator will submit acknowledgement regarding CCR 87211 Reporting Requirements to CCLD by 6/28/22.
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87625(b)(2) · Plan of correction due date: Jun 28, 2022
87625 Managed Incontinence: (b)In addition to Section 87611, General Requirements for Allowable Health Conditions, the licensee shall be responsible for the following: (2) Ensuring that incontinent residents are checked during those periods of time when they are known to be incontinent, including during the night. Violation of this regulation is not met as evidenced by: Based on the file reviewed and the interviews conducted, R1 was incontinent and needed max assist with toileting needs, however the facility did not have a care plan to ensure that R1’s incontinent condition and needs can be met. Nevertheless, the administrator indicated that there was no care plan for R1.the state’s words, verbatim · CDSS document, Jun 21, 2022
Plan of correction: Licensee to conduct in-service training regarding incontinent care. Licensee will have a care plan for each incontinent resident and ensure it is up to date.
From the deficiency page — Deficiency type: Type B · Section cited: CCR 87307(a)(3) · Plan of correction due date: Jun 28, 2022
87307 Personal Accomodations: (a) Living accommodations and grounds...the facility shall be large enough to provide... accommodations...for the residents... (3) Equipment and supplies necessary for personal care and maintenance of adequate hygiene practice… shall be readily available to each resident... Violation of this regulation is not met as evidenced by: Based on the information collected, the licensee failed to ensure R1 had the necessary supplies available, as evidenced by the administrator using other resident's supplies on another resident. The supplies were not readily available and the administrator acknowledged using another resident’s supplies.the state’s words, verbatim · CDSS document, Jun 21, 2022
Plan of correction: Licensee will ensure that supplies needed for resident care will be readily available.
6 of 6 beds were occupied at the November 26, 2024 state visit — a count on that day, not an opening.
License holder
Rosita Nicolas and Ida Galati, licensed since 1987.
The state’s totals for this licenseSince 1987, as the state’s facility page counts them
- State visits on file
- 8
- Total complaints
- 2
- Substantiated allegations
- 4
- Type A citations
- 0
- Type B citations
- 4
These are the state’s own totals for this license since 1987, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.
Compare with homes the same size
| This home | Typical | |
|---|---|---|
| Type A citations | 0 | 0 |
| Type B citations | 4 | 0 |
| Substantiated allegations | 4 | 0 |
| Total complaints | 2 | 0 |
“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.
Frequently asked questions
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Vanessa Care Home II
Is Vanessa Care Home II licensed?
The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
How many residents is Vanessa Care Home II licensed for?
6 residents — a small home, per CDSS records as of October 26, 2026.
Has Vanessa Care Home II been cited?
0 Type A and 4 Type B citations since 1987, per CDSS records as of October 26, 2026. Those records count 8 state visits over the same years.
Is Vanessa Care Home II still open?
This license was on the CDSS roster as of November 11, 2026.
What does Vanessa Care Home II cost?
$7,000 a month to start — listed by the home on Seniorly · September 9, 2026.
The home lists this starting rate on Seniorly for assisted living studio, seen September 9, 2026.
Among 17 other homes of a similar licensed size in San Mateo that publish a starting rate, the middle half runs $6,000 to $7,250 a month, and the middle figure is $6,500 (n = 17 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date between September and October 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
The price is made in the phone call. Nothing here is a quote, an offer or a discount.
A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Vanessa Care Home II take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license is held by Rosita Nicolas and Ida Galati, per CDSS records as of October 26, 2026.
Is there a hospital nearby?
San Mateo Medical Center is 1.8 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.
Can Vanessa Care Home II keep a resident on hospice?
Hospice care is approved on this license, per CDSS records as of October 26, 2026.
Vanessa Care Home II license and inspection record
- Name on the license: “VANESSA CARE HOME II”, per the CDSS roster as of May 25, 2025.
- License #410508446. The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
- Licensed for 6 residents — a small home, per CDSS records as of October 26, 2026.
- Licensed to Rosita Nicolas and Ida Galati, per CDSS records as of October 26, 2026.
- First licensed in 1987, per CDSS records as of October 26, 2026.
- 8 state inspection visits since 1987, per CDSS records as of October 26, 2026.
- 0 Type A and 4 Type B citations on file since 1987, per CDSS records as of October 26, 2026. The same records count 8 state visits in that period.
- 2 complaints and 4 substantiated allegations on file since 1987, per CDSS records as of October 26, 2026. One complaint can carry several allegations.
- The most recent state visit on file is October 7, 2025, per CDSS records as of October 26, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Nearby
Other homes nearby
Licensed homes near this one in San Mateo County, most information on file first. Every listed home appears on the same terms.
- Map
Starting rate
$6,200 a month to start
Listed by the home on A Place for Mom · September 9, 2026On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Map
Estimated starting rate
$6,900 a month to start
Covelight estimate · likely $5,650–$8,450On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Starting rate
$6,000 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Starting rate
$7,000 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Map
Starting rate
$8,500 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$6,150 a month to start
Covelight estimate · likely $5,050–$7,550On the state record
- Wheelchair: on the state record
- Hospice: on the state record
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