C.a.l.l.-carmelita House is a residential care home for the elderly (RCFE) in Atascadero, San Luis Obispo County, California — state license #405801701, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated October 17, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 24 times and filed 17 documents. The most recent is a facility evaluation report, dated October 17, 2025.
The state's published file for this home includes 12 documents with transcribed findings, dated April 13, 2022 to January 29, 2025. 12 of the 12 carry the state's recorded outcome word: “Substantiated” (9), “Unsubstantiated” (3). 12 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 12 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Oct 17, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 29, 2025Substantiated
Allegation investigated: Staff did not get timely medical care for resident
Licensing Program Analyst (LPA) De Leon conducted a subsequent complaint visit to the facility above. LPA met with Isabel Lopez, Supervisor and explained the purpose of the visit. LPA De Leon conducted the 10 - day complaint visit on 01/21/2025 collected records and conducted interviews with Staff at 1:30pm, 2:30pm, and 2:45pm. LPA De Leon conducted additional staff interviews on 01/28/2025 at 1:31pm, 2:20pm, 2:57pm and 3:59pm. On the allegation: Staff did not get timely medical care for resident LPA interview staff and resident charting records which revealed staff informed the lead/supervisor that resident 1 (R1) was having discharge and odor regularly. Charting notes have staff charting that R1 was having discharge and odor in 2024. R1 had a recent visit to CHC doctor on 01/15/2025 at 3:30pm which revealed R1 was prescribed antibiotics. Based on the evidence R1 did not receive timely medical care therefore the allegation is Substantiated at this time. Exit interview conducted, deficthe state’s words, verbatim · CDSS document, Jan 29, 2025 · control 29-AS-20250117160843
Jan 29, 2025Substantiated
Allegation investigated: Facility staff did not provide resident medical records to emergency personnel Licensee does not ensure staff are adequately trained to provide care for residents
Licensing Program Analyst (LPA) De Leon conducted a subsequent complaint visit to the facility above. LPA met with Isabel Lopez, supervisor and explained the purpose of the visit. LPA De Leon conducted the 10 - day complaint visit on 01/21/2025 collected records and conducted interviews with Staff at 1:30pm, 2:30pm, and 2:45pm. LPA De Leon conducted additional staff interviews on 01/28/2025 at 1:31pm, 2:20pm, 2:57pm and 3:59pm. On the allegation: Facility staff did not provide resident medical records to emergency personnel. LPA conducted interviews with staff that revealed staff working could not find the records the 911 EMT was requesting. The staff were able to retrieve and provide a few of the records. LPA reviewed the records at the facility and the records were not organized and most of the 2024-year records were not located. LPA was not able to locate some of the resident records required for emergency purposes. The facility recently put a staff in charge to clean up the recordsthe state’s words, verbatim · CDSS document, Jan 29, 2025 · control 29-AS-20250113160511
Jan 29, 2025Substantiated
Allegation investigated: Staff are not meeting resident's dental needs.
Licensing Program Analyst (LPA) De Leon conducted a subsequent complaint visit to the facility above. LPA met with Isabel Lopez, supervisor and explained the purpose of the visit. LPA De Leon conducted the 10 - day complaint visit on 08/06/2024 toured the facility kitchen, collected records, and conducted interviews with Staff. LPA interviewed additional staff on 01/21/2025 at 1:30pm, 2:30pm, and 2:45pm. LPA De Leon conducted additional staff interviews on 01/28/2025 at 1:31pm, 2:20pm, 2:57pm and 3:59pm. On the allegation: Staff are not meeting resident's dental needs. LPA interviewed staff and reviewed charting and dental records for resident 1 (R1) which revealed R1 had charting notes and staff told lead/supervisors about R1’s loose teeth and bleeding, at some point the Lead/supervisor made a dentist appointment for R1 and R1 had oral surgery. Continued 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Jan 29, 2025 · control 29-AS-20240730171129
Jan 29, 2025Substantiated
Allegation investigated: Licensee does not ensure the administrator is on the premises for a sufficient number of hours to manage the facility Staff do not ensure residents are taken to medical and dental appointments
Licensing Program Analyst (LPA) De Leon conducted a subsequent complaint visit to the facility above. LPA met with Isabel Lopez, Supervisor and explained the purpose of the visit. LPA De Leon conducted the 10-day complaint visit on 01/26/2024 and collect records. LPA conducted interviews with Staff on 01/22/2025 at 1:30pm, 2:30pm, and 2:45pm. LPA De Leon conducted additional staff interviews on 01/28/2025 at 1:31pm, 2:20pm, 2:57pm and 3:59pm. LPA asked to review R1 and R2's charting records for 2024 upon arrival to the facility today. On the allegation: Licensee does not ensure the administrator is on the premises for a sufficient number of hours to manage the facility. LPA conducted staff interviews and reviewed facility schedules and records which revealed the administrator on record was not the administrator at the facility. Continued 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Jan 29, 2025 · control 29-AS-20240119110310
Jan 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 29, 2024Substantiated
Allegation investigated: Staff do not accord dignity to resident(s) in care.
Licensing Program Analyst (LPA) Rankin conducted a subsequent complaint visit to the facility above to issue final findings. LPA met with Joni Chapman and explained the purpose of the visit. During the initial visit on 8/18/2023 from 10:10am to 12:05pm, LPA Chavez toured the facility, interviewed staff, and obtained relevant documents. On 9/7/2023 at 9:02am, LPA interviewed Executive Director (ED) regarding video footage in the facility. ED stated they reviewed footage for dates 8/3/2023 through 8/9/2023, and the system did not go back further. On the allegation: Staff do not accord dignity to resident(s) in care. It was alleged a staff (Staff 1 – S1) spoke inappropriately to clients. On 6/17/2023, S1 allegedly told Client 1 (C1) “I don’t give a f---” and “shut the f--- up.” It was also alleged S1 yells at clients and makes them feel bad if they have incontinence episodes. Substantiatedthe state’s words, verbatim · CDSS document, Oct 29, 2024 · control 29-AS-20230814164102
Oct 29, 2024Unsubstantiated
Allegation investigated: Staff did not respond to resident’s requests for assistance. Staff are handling resident(s) in a rough manner while in care. Facility did not report alleged abuse.
Licensing Program Analyst (LPA) Rankin conducted a subsequent complaint visit to the facility above to issue final findings. LPA met with Joni Chapman and explained the purpose of the visit. During the initial visit on 8/18/2023 from 10:10am to 12:05pm, LPA Chavez toured the facility, interviewed staff, and obtained relevant documents. On 9/7/2023 at 9:02am, LPA interviewed Executive Director (ED) regarding video footage in the facility. ED stated they reviewed footage for dates 8/3/2023 through 8/9/2023, and the system did not go back further. On the allegation: Staff did not respond to resident’s requests for assistance. It was alleged on 7/5/2023, Client 2 (C2) was in bed and asked S1 for water, but S1 did not provide C2 with water and laughed. It was alleged S1 regularly denies things clients ask for and ignore them when they request assistance. Continued on 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 29, 2024 · control 29-AS-20230814164102
Oct 29, 2024Substantiated
Allegation investigated: Staff hit, and or pushed and or yelled at residents in care. Resident fell due to staff not assisting resident appropriately.
Licensing Program Analyst (LPA) Rankin conducted a subsequent complaint visit to the facility above to issue final findings. LPA met with Joni Chapman and explained the purpose of the visit. During the initial visit on 1/4/2024 from 2:00pm to 5:10pm, LPA De Leon toured the facility and interviewed staff and residents, and obtained relevant documents. On the allegation: Staff hit, and or pushed and or yelled at residents in care. It was alleged Staff 1 (S1) tells residents to shut up, hit Resident 1 (R1)’s hand, and yelled at R1. It was also alleged S1 was abusive to R1 in the shower by pushing them. Multiple staff interviewed stated they have heard S1 yell at residents, particularly R1 and R2. One staff stated S1 tells residents to shut up. Staff confirmed the bathroom incident occurred where S1 yelled at R2 in the shower. Substantiatedthe state’s words, verbatim · CDSS document, Oct 29, 2024 · control 29-AS-20231229115806
Oct 23, 2023Unsubstantiated
Allegation investigated: Facility staff are not qualified. Facility does not have an administrator. Facility staff are not ensuring that residents attend their appointments.
On 10/23/2023 at 9:00am, Licensing Program Analyst (LPA) Jeffries conducted an unannounced follow-up visit to deliver final findings on the original complaint dated 6/22/2023. LPA met with Intin Adminstrator Valerie Braisher-King and explained the purpose of the visit. On the allegations, “Facility staff are not qualified” and “Facility does not have an administrator,” the complainant’s concern was that the facility’s administrator left on 6/20/2023 and there was no replacement or backup lead staff in place. LPA interviewed staff who indicated the licensee’s president was at the facility on 6/20/2023 and the Office Manager was at the facility on 6/21/2023 to help with medications. During LPA Chavez visit on 6/23/2023, LPA Chavez notified the facility they would need a replacement administrator, and the Office Manager indicated they were preparing the paperwork for another administrator to take over. LPA Chavez received the paperwork and updated the administrator on record. CONTINUED onthe state’s words, verbatim · CDSS document, Oct 23, 2023 · control 29-AS-20230622164857
Oct 23, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is C.a.l.l.-carmelita House licensed?
Yes — C.a.l.l.-carmelita House is a licensed residential care home for the elderly (RCFE) in Atascadero (San Luis Obispo County): California license #405801701, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 17 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated October 17, 2025, appears in the inspection record on this page.
Can C.a.l.l.-carmelita House care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists C.a.l.l.-carmelita House with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record(ADMIN NO. 405800568)5 NON-AMBULATORY. HOSPICE WAIVER FOR (5).
How much does C.a.l.l.-carmelita House cost?
California's public licensing record does not include C.a.l.l.-carmelita House's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Luis Obispo County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does C.a.l.l.-carmelita House accept Medi-Cal or the Assisted Living Waiver?
C.a.l.l.-carmelita House is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
4 of 6 beds occupied (67%) when the state visited on January 29, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for C.a.l.l.-carmelita House?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 24 state visits and 17 dated documents since 2022 for C.a.l.l.-carmelita House; 12 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 29, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 24 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
You can call them yourself, anytime — you never have to go through us.
(805) 466-8502Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run C.a.l.l.-carmelita House? Claim this listing — free — add photos, activities, languages, and today’s availability.