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    • 6Step 6: The first months, and your rights

    Start with a question

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    • Does Medi-Cal pay for a care home?
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Alder HouseLicense #405801283 · Covelight Care
Covelight CareAlder HouseLicense #405801283 · 295 Alder Street, Arroyo Grande, CA · (805) 489-1266Record printed from covelightcare.com — data as of the dates shown on each item.
Home/California/San Luis Obispo County/Arroyo Grande/Alder House
Map · 295 Alder Street

© Protomaps © OpenStreetMap

Starting rate$4,800/mo

Listed by the home on Seniorly · September 9, 2026 · See costs

Check availability

Request a tour

More days
  • AskThe cost, or your own question
  • (805) 489-1266

    From the state licensing record · October 26, 2026

  • thealderhouse.net↗

Free for families. A home gets your number only if you say yes.

AH

Call Alder House

Arroyo Grande · Licensed for 32

(805) 489-1266

From the state licensing record · October 26, 2026

From the home’s website, thealderhouse.net:

alderhousecare@gmail.com · general email · seen October 5, 2026

or

Let us do the legwork

  • We ask about availability, price and the care you describe.
  • If it’s a fit, you choose whether they call you. Either way, you get every answer.
Check availabilityFree

Mid-size home · Licensed for 32 · Arroyo Grande

Alder House

295 Alder Street, Arroyo Grande, CA 93420 · Licensed since 2005

  • Overview
  • Care
  • Costs
  • Daily life
  • Location
  • State record

Alder House

Overview

Starting rate

$4,800 a month

Listed by the home on Seniorly · September 9, 2026 See costs

No openings reported

  • Approved by the state: Wheelchair · HospiceState licensing record · October 26, 2026
  • Languages spoken: EnglishReported on Caring.com · September 9, 2026
  • Licensed for 32: a mid-size care homeThe state license record

Ask this home

Check availability

Request a tour

More days
  • AskThe cost, or your own question

Free for families. A home gets your number only if you say yes.

Care and support

  • Wheelchairup to 32 residents
  • Hospiceup to 6 residents

Not on file: dementia and bedridden approvals.

Approved by the state · State licensing record · October 26, 2026. An approval may cover specific rooms or residents; it does not establish an opening.

Read the state’s own wording
32 NON-AMBULATORY. HOSPICE WAIVER FOR 6.

985 - RCFE / HOSPICE

CDSS record, verbatim · October 26, 2026

Care services

These are the home’s own statements about its day-to-day practice — they are not part of the state licensing record, and the state has not approved or reviewed them.

  • Assisted living

    Reported on thealderhouse.net · source dated October 1, 2026.

  • Help with bathing or showering

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Diabetes care

    Reported on A Place for Mom · seen September 9, 2026.

  • Incontinence care

    Reported on A Place for Mom · seen September 9, 2026.

  • Works with hospice

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Help with dressing and grooming

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Activities of daily living the home lists help withAssistance with activities of daily living · Bathing · Grooming · Dressing

    Assistance with activities of daily living — reported on thealderhouse.net · source dated October 1, 2026.

    Bathing · Grooming · Dressing — reported on thealderhouse.net · source dated January 5, 2025.

  • 24-hour supervision claimed

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Clinicians who come to the homePhysician

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Nurse coverageNurse on Staff (Part time)

    Reported on Caring.com · seen September 9, 2026.

As needs change

  • Medicines

    Level of medication service: reminders only

    Caring.com · September 9, 2026

  • Staying through hospice

    Hospice waiver on file · covers up to 6 — care may continue at the end of life

    State licensing record · October 26, 2026

We’ll ask for you. Not on file for Alder House: two-person transfers or a lift, who is awake overnight and care if memory loss develops. When we check availability, we ask about these too.

Check availability

What it costs here

This home’s starting rate

$4,800a month to start

Listed by the home on Seniorly · September 9, 2026

Costs & moving in

  • How care costs are added to the rentAll inclusive

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Lowest monthly rate stated$4,800/moAssisted Living one bedroom

    Reported on Seniorly · source dated August 24, 2026.

  • Rate broken out by room type$4000 – $5100/monthPrivate rooms

    Reported on thealderhouse.net · source dated January 5, 2025.

  • What the base rate includesBasic services

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Payment methodsCheck · Credit card

    Reported on Caring.com · seen September 9, 2026.

Monthly cost breakdownWith a shared room and basic help · room, care and fees$4,800likely a month
Room
Daily care
Sharing the room

Memory care is not priced here: a dementia-care designation is not on file for this home. Ask the home.

  • Starting monthly rate$4,800this home

    The home lists this starting rate on Seniorly for assisted living one bedroom, seen September 9, 2026.

  • Shared room insteadAsknot on file

    This home’s listed starting rate is for assisted living one bedroom. A shared room, if one is offered, may cost less — ask.

  • Help with daily careIncludedper the home

    The home lists its rent as all-inclusive on its own website, seen October 5, 2026. Ask which care needs would change the monthly rate.

  • One-time move-in fee$2,500one time · likely $0–$4,000

    Homes that list a one-time entry or community fee charge a median of $2,500 (133 California listings; middle half $1,000–$4,000). Many homes list none — ask.

Likely monthly totalLikely $4,800
$4,800
First monthWith a one-time move-in fee · likely $4,800–$8,800
$7,300

Lines marked “Ask” are not in the totals.

How people payPrivate pay, Medi-Cal waiver, SSI/SSP, veterans, insurance
  • MedicareDoes not pay for room and board in a care home. It can still cover hospice or home-health visits inside one.
  • Private payMost residents pay from savings, a home sale or family help. Ask for the rate and what it includes in writing.
  • Medi-Cal Assisted Living WaiverThis home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.
  • SSI/SSPCalifornia’s 2026 standard is $1,626.07 a month; $1,444.07 of it goes to the home and $182 stays with the resident. Whether this home accepts it is not on file — ask.
  • VeteransVA Aid & Attendance can add to a veteran’s or surviving spouse’s pension. Ask whether residents here have used it.
  • Long-term care insuranceMost policies pay for licensed care homes. Ask what paperwork the home provides for claims.
If the money runs out, what Medi-Cal covers
Rates at nearby homes12 nearby homes publish starting rates of $4,300 to $10,000

$4,300$10,000

This homeA nearby home’s published starting rate

12 homes like this within 14 miles publish starting rates mostly between $4,400–$8,100.

  • Heritage ResidenceGrover Beach · 1.0 mi · Small home
    $4,300Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
  • Casa Rosa Elder CareArroyo Grande · 3.2 mi · Mid-size home
    $7,750Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
  • Cypress Garden Home CareArroyo Grande · 3.6 mi · Small home
    $7,000Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
  • Edna Rose ResidenceSan Luis Obispo · 6.5 mi · Small home
    $7,500Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
  • Villa Mariposa Senior CareNipomo · 8.2 mi · Small home
    $4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Yokam's RCFE # 1NNipomo · 8.3 mi · Small home
    $4,500Listed on Seniorly · assisted living shared bedroom · seen September 9, 2026
  • Chateau RoseSan Luis Obispo · 11 mi · Small home
    $7,500Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
  • Welcome Home Residential Care for the ElderlySan Luis Obispo · 11 mi · Small home
    $4,500Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
  • Vista Rosita Elder CareSan Luis Obispo · 13 mi · Small home
    $7,500Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
  • Vista Rosa Elder CareSan Luis Obispo · 13 mi · Mid-size home
    $7,500Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
  • Cuesta Rosa Senior ResidenceSan Luis Obispo · 13 mi · Mid-size home
    $10,000Listed on its own website · private room · seen October 5, 2026
  • Foothills Residential Care for the ElderlySan Luis Obispo · 13 mi · Small home
    $5,800Listed on Seniorly · assisted living one bedroom · seen September 9, 2026
How this estimate worksWhere this price comes from

The home lists this starting rate on Seniorly for assisted living one bedroom, seen September 9, 2026.

  • Only prices a home put out itself count: its own website, a listing it supplied, or a price Seniorly says the home confirmed. Prices a listing site shows without saying where they came from are left out.
  • Nearby homes are the nearest of the same size that publish a rate, widening from 3 to 40 miles until at least 8 do. The estimate starts from what they charge, then adjusts for this home’s size, state care approvals, Medi-Cal waiver participation, years licensed and the area’s prices.
  • Room, care-level, second-person and move-in lines come from what California homes publish on listing sites. Memory care uses Covelight’s researched premium over assisted living.
  • Totals add each line’s figure and combine the lines’ ranges as separate charges, because a home is rarely at the top, or the bottom, of every line at once.
  • We tested this estimate on 1,546 California homes that publish their own starting rate. It was within 10% of the real rate for 3 in 10 homes and within 25% for 7 in 10; the likely range held the real rate for 6 in 10 (September 12, 2026).
  • It cannot see this home’s specials, how it assesses care, or which rooms are open.
Avoid surprises on the billWhat changes the price, and what to ask
  • The care level

    Some homes charge one all-inclusive rate. Others add levels or points as needs grow. Ask how the level is set, who decides, and what the next level costs.

  • What is billed separately

    Medication management, incontinence supplies, transportation and a second person in the room are often extra. Ask for the list in writing.

  • Move-in costs

    A one-time move-in fee or deposit is common. Ask what it covers and whether any of it comes back if the stay is short.

  • Increases

    California requires at least 90 days’ written notice, with reasons, before a rate rises (Health & Safety Code §1569.655). A change in the resident’s care level is the section’s own exception and can be billed sooner.

Ask for the price

An estimate for planning, not a quote. A home sets the price after hearing about the care needed.

Daily life

Rooms, meals, activities and house rules, in the home’s own words. Open any detail to see where it came from.

Rooms & the spaces they will use (11)Private rooms · Outdoor space · Private bathroom
  • Private rooms

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Outdoor spaceCommon patios · Raised garden beds for resident use · Fruit trees · Chicken coop · Flowers · Trees · and 3 more

    Common patios · Raised garden beds for resident use · Fruit trees · Chicken coop · Flowers · Trees · Garden · Garden pathways · Raised garden beds — reported on thealderhouse.net · source dated January 5, 2025.

  • Private bathroom

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Common areasTwo common patios · Indoor Common Areas

    Two common patios — reported on thealderhouse.net · source dated January 5, 2025.

    Indoor Common Areas — reported on A Place for Mom · seen September 9, 2026.

  • Room typesSpacious private rooms · Private rooms · Studio · Capacity · Private rooms with patios

    Spacious private rooms · Private rooms — reported on thealderhouse.net · source dated January 5, 2025.

    Studio — reported on A Place for Mom · seen September 9, 2026.

    Capacity · Private rooms with patios — reported on Caring.com · seen September 9, 2026.

  • LaundryDone by staff

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Residents may bring their own furniture

    Reported on thealderhouse.net · source dated October 1, 2026.

  • AmenitiesComfortable seating · Raised garden beds for resident use · Fruit trees · Chicken coop

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Rooms come furnished

    Reported on thealderhouse.net · source dated October 1, 2026.

  • Housekeeping

    Reported on thealderhouse.net · source dated January 5, 2025.

  • The room opens directly onto a patio, porch or garden

    Reported on thealderhouse.net · source dated January 5, 2025.

Meals, preferences & familiar food (8)Who does the cooking · Special diets supported · Meals are cooked in the home's own kitchen
  • Who does the cookingProfessional chef

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Special diets supportedMany special diets

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Meals are cooked in the home's own kitchen

    Reported on Caring.com · seen September 9, 2026.

  • Snacks available

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Dishes the home names, on a published menu or in its own description of its foodWell-balanced, home-cooked meals

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Meals provided

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Professional chef

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Dining atmosphereMeals are the highlight of the day for many of our residents.

    Reported on thealderhouse.net · source dated January 5, 2025.

Activities & the rhythm of a day (4)The shape of an ordinary day, as the home describes it · Activity types offered · Trips outside the home
  • The shape of an ordinary day, as the home describes itPlanned activity program to meet residents' social and recreational needs.

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Activity types offeredRecreation · Socialization · Companionship · Personal activities · Group activities · Social interaction · and 18 more

    Recreation · Socialization · Companionship — reported on thealderhouse.net · source dated October 1, 2026.

    Personal activities · Group activities · Social interaction · Group outings · Puzzles · Listening to music from a baby grand piano · Reading · Trivia · Games · Travelogues · Apple pie baking · Card games · Talking with residents · Listening to residents · Celebrating special occasions · Personal and group activities · Working a puzzle · Listening to music from the baby grand piano · Trivia questions · Card game — reported on thealderhouse.net · source dated January 5, 2025.

    Activities On-site — reported on A Place for Mom · seen September 9, 2026.

  • Trips outside the home

    Reported on thealderhouse.net · source dated January 5, 2025.

  • Religious services off site

    Reported on A Place for Mom · seen September 9, 2026.

Faith, culture & language (1)Languages spoken by caregivers
  • Languages spoken by caregiversEnglish

    Reported on Caring.com · seen September 9, 2026.

Pets, routines & independence (1)Pet types allowed
  • Pet types allowedCats

    Reported on A Place for Mom · seen September 9, 2026.

Visiting & staying involved (2)Contact form · Setting
  • Contact form

    Reported on thealderhouse.net · source dated March 3, 2022.

    Open on the website ↗
  • SettingResidential neighborhood

    Reported on thealderhouse.net · source dated October 1, 2026.

About the home (2)Brand or trade name · Family-owned claim
  • Brand or trade nameAlder House Assisted Living

    Reported on thealderhouse.net · source dated March 3, 2022.

  • Family-owned claim

    Reported on thealderhouse.net · source dated October 1, 2026.

Where it is

295 Alder Street, Arroyo Grande, CA 93420Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

  1. 1Marian Regional Medical Center, Arroyo GrandeHospital · General acute care, on the state’s list0.2 mi

Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).

Open directions ↗

The state record

California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.

CDSS public record, read October 26, 2026 · License #405801283 · See the state’s own record ↗

The last 36 months — 4 of 8 documents

Complaint outcomes in these 36 months, in the state’s words: 1 “Unsubstantiated”.

20261 state visit · 1 document

May 7, 2026Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) De Leon arrived at 10:15am to conducted a 1 year annual visit to the facility above. LPA met Administrator Todd Tose and explained the purpose of the visit. A tour of the inside and outside of the facility was conducted with Administrator. The following was inspected and noted during the annual visit: Infection Control: The facility has submitted Infection Control Plan. The facility has a sign in and out binder for visitors at entry with hand sanitizer. The bathrooms have toilet paper, paper towels, hand soap, and hand washing signs. The facility has EPA approved disinfectants spray and cleaners. The facility has a 30 day supply of PPE. Staff are trained on infection control and the use of Personal Protective Equipment (PPE). Physical Plant & Environment Safety: The facility is has 23 bedrooms and 23 bathrooms and 2 of those bedrooms with a shared bathroom, and 1 common area restroom. The facility currently has 22 residents and employs 21 staff and 1 Administrator. The facility is clean, safe and sanitary. LPA was authorized to enter and inspect facility. The facility has a carbon monoxide detector, smoke alarm and sprinkler system. The lighting and lamps are sufficient for the use of the facility and for residents comfort. The facility kitchen has a tap with hot water and warning sign is posted. The showers have non-skid textured floors. Toilet, hand washing and bathing facilities are operational and secured grab bars are present. The facility has a signal system in each residents room. The pathways are clear of any obstructions, well lit and equipped with hand railings where needed on ramps and porches. Fire places has screened coverings. Disinfectant, cleaning solutions and poisons are inaccessible to clients in care. The facility has sufficient space inside and outside for activities and visiting. The facility has telephone and internet service for resident use. Continued 809-C Operational Requirements: The facility has a current plan of operation with the department. The Facility is operating in compliance with the granted fire clearance. The facility has current liability insurance and expires on 02/01/2027. The facility is approved for a capacity of 32 Non-Ambulatory and has a current Hospice wavier granted for 6. Staffing: The facility employes 21 staff and 1 Administrator. Staff records are kept confidential. Staff records were reviewed for 5 staff and 1 Administrators. Staff records had finger print clearance and associations with criminal record statements, personnel record or applications, First Aid and CPR certificates and Health screening with TB results. Facility employs sufficient and competent staffing for resident care, cooking, housekeeping, office work and maintenance of building and grounds. The facility has sufficient night staff on duty. Staff are trained to effectively interact with emergency personnel and provide residents medical records to emergency responders. Administrator Certificate is valid. Personnel Records & Training: The facility keeps confidential files for each staff member. LPA reviewed 5 staff training records which were current for 2025-2026 initial /or annual training requirements. Staff have been fingerprinted with criminal record clearances or exemptions. Administrator meets continuing education requirements for renewal of administrator certificate. Trainers meet the education and experience requirements. Staff training documents have trainers name, address, phone numbers, topic or subject matters, times, dates and hours. Resident Records & Incident Reports: The facility keeps separate files on each resident confidentially. Five files were reviewed for signed Admission Agreements, Medical Assessments, LIC. 602A Physicians Report, ID and Emergency contact forms, Appraisal Needs and Services plans (ANS), TB results, Personal Rights, and Safeguard for personal property and valuables. Pre-Admission appraisals are conducted on perspective residents before excepting them into care. The Facility does not handle cash resources for any resident in care. Facility does submit incident reports to the department when required. Resident Rights Information: All require postings were posted in the common area of the facility. Personal rights, Rights to Resident Council, Theft and Loss policy, and Non-discrimination notice. CCL Complaint poster and LTCO poster were posted in the common areas of facility. The current license along with CCL reports and PIN's were posted. Visitation policy is posted at entry. Continued 809-C Planned Activities: The facility offers activities to all residents in care. The facility employs an Activities Director and a monthly calendar with all activities is posted. The facility also offers additional activities to include books, magazines, newspapers, television, daily walks, group discussions and communications, games and puzzles. The facility has a piano for resident use and musicians come to entertain residents. The facility has sufficient space to allow for activities indoors and outdoors as well as an activity room. Food Service: The facility employs food service staff. The facility handles and prepares food safely. The facility has 2 day perishables and 7 day non-perishables to meet the food service requirement. The freezer is kept at 0 degrees and the refrigeration is kept at 40 degrees or lower. All food is covered, stored and marked appropriately. Food, snacks and drinks are available when the residents want them. Emergency supply of food and water is available. A menu is posted for residents in care. Modified diets prescribed by a physician are followed for those residents in care. Cleaning solutions and equipment are stored separately than food supply. Kitchen areas are kept clean and free from litter, rodents, vermin and insects. Kitchen staff are observed for personal hygiene and food sanitation practices. Incidental Medical & Dental: Facility provides transportation to medical and dental appointments when needed. The medications records were reviewed for the Centrally Stored Medication and Destruct Records (CSMDR) and Medication Administrator Records (MAR). LPA completed a full audit on all residents medication, all medications were in original containers, prescription labels were not altered, and no medications was expired. Disaster Preparedness: The current emergency disaster forms were posted. The facility conducts quarterly disaster drills. The fire extinguishers were charged and last inspected 07/17/2025. Emergency exits and telephone numbers were posted. A set of keys is available for staff on all shifts to access full facility in an emergency. Residents with Special Health Needs: The facility does not accept dementia residents in care. The facility does not have delayed egress. The facility does have 1 resident with oxygen and required signs are posted. The facility has no hospice residents in care. Hospice care plans will be kept on file and up to date. The facility does not have residents on Home Health services and plans will kept up to date. LPA conducted interviews with 4 Residents and 1 staff. Exit interview conducted and copy of report emailed to Administrator.the state’s words, verbatim · CDSS document, May 7, 2026

20251 state visit · 1 document

Jul 11, 2025Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) De Leon arrived at 9:45am to conducted a 1 year annual visit to the facility above. LPA met Administrator Todd Tose and explained the purpose of the visit. A tour of the inside and outside of the facility was conducted with Administrator. The following was inspected and noted during the annual visit: Infection Control: The facility has submitted Infection Control Plan. The facility has a sign in and out binder for visitors at entry with hand sanitizer. The bathrooms have toilet paper, paper towels, hand soap, and hand washing signs. The facility has EPA approved disinfectants spray and cleaners. The facility has a 30 day supply of PPE. Staff are trained on infection control and the use of Personal Protective Equipment (PPE). Physical Plant & Environment Safety: The facility is has 21 bedrooms and bathrooms and 2 bedrooms with a shared bathroom, and 1 common area restroom. The facility currently has 21 residents and employs 23 staff and 1 Administrator. The facility is clean, safe and sanitary. LPA was authorized to enter and inspect facility. The facility has a carbon monoxide detector, smoke alarm and sprinkler system. The lighting and lamps are sufficient for the use of the facility and for residents comfort. The facility kitchen has a tap with hot water and warning sign is posted. The showers have non-skid textured floors. Toilet, hand washing and bathing facilities are operational and secured grab bars are present. The facility has a signal system in each residents room. The pathways are clear of any obstructions, well lit and equipped with hand railings where needed on ramps and porches. Fire places has screened coverings. Disinfectant, cleaning solutions and poisons are inaccessible to clients in care. The facility has sufficient space inside and outside for activities and visiting. The facility has telephone and internet service for resident use. Continued 809-C Operational Requirements: The facility has a current plan of operation with the department. The Facility is operating in compliance with the granted fire clearance. The facility has current liability insurance and expires on 02/01/2026. The facility is approved for a capacity of 32 Non-Ambulatory and has a current Hospice wavier granted for 6. Staffing: The facility employes 23 staff and 1 Administrator. Staff records are kept confidential. Staff records were reviewed for 5 staff and 1 Administrators. Staff records had finger print clearance and associations with criminal record statements, personnel record or applications, First Aid and CPR certificates and Health screening with TB results. Facility employs sufficient and competent staffing for resident care, cooking, housekeeping, office work and maintenance of building and grounds. The facility has sufficient night staff on duty. Staff are trained to effectively interact with emergency personnel and provide residents medical records to emergency responders. Administrator Certificate is valid. Personnel Records & Training: The facility keeps confidential files for each staff member. LPA reviewed 5 staff training records which were current for 2024-25 initial /or annual training requirements. Staff have been fingerprinted with criminal record clearances or exemptions. Administrator meets continuing education requirements for renewal of administrator certificate. Trainers meet the education and experience requirements. Staff training documents have trainers name, address, phone numbers, topic or subject matters, times, dates and hours. Resident Records & Incident Reports: The facility keeps separate files on each resident confidentially. Five files were reviewed for signed Admission Agreements, Medical Assessments, LIC. 602A Physicians Report, ID and Emergency contact forms, Appraisal Needs and Services plans (ANS), TB results, Personal Rights, and Safeguard for personal property and valuables. Pre-Admission appraisals are conducted on perspective residents before excepting them into care. The Facility does not handle cash resources for any resident in care. Facility does submit incident reports to the department when required. Resident Rights Information: All require postings were posted in the common area of the facility. Personal rights, Rights to Resident Council, Theft and Loss policy, and Non-discrimination notice. CCL Complaint poster and LTCO poster were posted in the common areas of facility. The current license along with CCL reports and PIN's were posted. Visitation policy is posted at entry. Continued 809-C Planned Activities: The facility offers activities to all residents in care. The facility employs an Activities Director and a monthly calendar with all activities is posted. The facility also offers additional activities to include books, magazines, newspapers, television, daily walks, group discussions and communications, games and puzzles. The facility has a piano for resident use and musicians come to entertain residents. The facility has sufficient space to allow for activities indoors and outdoors as well as an activity room. Food Service: The facility employs food service staff. The facility handles and prepares food safely. The facility has 2 day perishables and 7 day non-perishables to meet the food service requirement. The freezer is kept at 0 degrees and the refrigeration is kept at 40 degrees or lower. All food is covered, stored and marked appropriately. Food, snacks and drinks are available when the residents want them. Emergency supply of food and water is available. A menu is posted for residents in care. Modified diets prescribed by a physician are followed for those residents in care. Cleaning solutions and equipment are stored separately than food supply. Kitchen areas are kept clean and free from litter, rodents, vermin and insects. Kitchen staff are observed for personal hygiene and food sanitation practices. Incidental Medical & Dental: Facility provides transportation to medical and dental appointments when needed. The medications records were reviewed for the Centrally Stored Medication and Destruct Records (CSMDR) and Medication Administrator Records (MAR). LPA completed a full audit on all residents medication, all medications were in original containers, prescription labels were not altered, and no medications was expired. Disaster Preparedness: The current emergency disaster forms were posted. The facility conducts quarterly disaster drills. The fire extinguishers were charged and last inspected 07/31/2024. Emergency exits and telephone numbers were posted. A set of keys is available for staff on all shifts to access full facility in an emergency. Residents with Special Health Needs: The facility does not accept dementia residents in care. The facility does not have delayed egress. The facility does have residents with oxygen and required signs are posted. The facility has hospice residents in care. Hospice care plans are kept on file and up to date. The facility does currently have residents on Home Health services and plans are kept up to date. LPA conducted interviews with 4 Residents and 1 staff. Exit interview conducted and copy of report printed for Administrator.the state’s words, verbatim · CDSS document, Jul 11, 2025

20242 state visits · 2 documents

Jul 11, 2024Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) De Leon arrived at 12:30pm to conducted a 1 year annual visit to the facility above. LPA met Administrator Todd Tose and explained the purpose of the visit. A tour of the inside and outside of the facility was conducted with Administrator. The following was inspected and noted during the annual visit: Infection Control: The facility has submitted Infection Control Plan. The facility has a sign in and out binder for visitors at entry with hand sanitizer. The bathrooms have toilet paper, paper towels, hand soap, and hand washing signs. The facility has EPA approved disinfectants spray and cleaners. The facility has a 30 day supply of PPE. Staff are trained on infection control and the use of Personal Protective Equipment (PPE). All trash cans and waste baskets have tight fitting covers. Physical Plant & Environment Safety: The facility is has 21 bedrooms with bathrooms and 2 bedrooms with a shared bathroom, and 1 common area restroom. The facility currently has 19 residents and employs 23 staff and 1 Administrator. The facility is clean, safe and sanitary. LPA was authorized to enter and inspect facility. The facility has a carbon monoxide detector, smoke alarm and sprinkler system. The lighting and lamps are sufficient for the use of the facility and for residents comfort. The facility kitchen has a tap with hot water and warning sign is posted. The showers have non-skid textured floors. Toilet, hand washing and bathing facilities are operational and secured grab bars are present. The facility has a signal system in each residents room. The pathways are clear of any obstructions, well lit and equipped with hand railings where needed on ramps and porches. Fire places has screened coverings. Disinfectant, cleaning solutions and poisons are inaccessible to clients in care. The facility has sufficient space inside and outside for activities and visiting. The facility has telephone and internet service for resident use. Operational Requirements: The facility has a current plan of operation with the department. The Facility is operating in compliance with the granted fire clearance. The facility has current liability insurance and expires on 02/02/2025. The facility is approved for a capacity of 32 Non-Ambulatory and has a current Hospice wavier granted for 6. Staffing: The facility employes 23 staff and 1 Administrator. Staff records are kept confidential. Staff records were reviewed for 5 staff and 1 Administrators. Staff records had finger print clearance and associations with criminal record statements, personnel record or applications, First Aid and CPR certificates and Health screening with TB results. Facility employs sufficient and competent staffing for resident care, cooking, housekeeping, office work and maintenance of building and grounds. The facility has sufficient night staff on duty. Staff are trained to effectively interact with emergency personnel and provide residents medical records to emergency responders. Administrator certificate expires 09/05/2025. Personnel Records & Training: The facility keeps confidential files for each staff member. LPA reviewed 5 staff training records which were current for 2023 initial /or annual training requirements. Staff have been fingerprinted with criminal record clearances or exemptions. Administrator meets continuing education requirements for renewal of administrator certificate. Trainers meet the education and experience requirements. Staff training documents have trainers name, address, phone numbers, topic or subject matters, times, dates and hours. Resident Records & Incident Reports: The facility keeps separate files on each resident confidentially. Five files were reviewed for signed Admission Agreements, Medical Assessments, LIC. 602A Physicians Report, ID and Emergency contact forms, Appraisal Needs and Services plans (ANS), TB results, Personal Rights, and Safeguard for personal property and valuables. Pre-Admission appraisals are conducted on perspective residents before excepting them into care. The Facility does not handle cash resources for any resident in care. Facility does submit incident reports to the department when required. Resident Rights Information: All require postings were posted in the common area of the facility. Personal rights, Rights to Resident Council, Theft and Loss policy, and Non-discrimination notice. CCL Complaint poster and LTCO poster were posted in the common areas of facility. The current license along with CCL reports and PIN's were posted. Visitation policy is posted at entry. Internet is provided in each resident room for confidentiality and privacy. Planned Activities: The facility offers activities to all residents in care. The facility employs an Activities Director and a monthly calendar with all activities is posted. The facility also offers additional activities to include books, magazines, newspapers, television, daily walks, group discussions and communications, games and puzzles. The facility has a piano for resident use and musicians come to entertain residents. The facility has sufficient space to allow for activities indoors and outdoors as well as an activity room. Food Service: The facility employs food service staff. The facility handles and prepares food safely. The facility has 2 day perishables and 7 day non-perishables to meet the food service requirement. The freezer is kept at 0 degrees and the refrigeration is kept at 40 degrees or lower. All food is covered, stored and marked appropriately. Food, snacks and drinks are available when the residents want them. Emergency supply of food and water is available. A menu is posted for residents in care. Modified diets prescribed by a physician are followed for those residents in care. Cleaning solutions and equipment are stored separately than food supply. Kitchen areas are kept clean and free from litter, rodents, vermin and insects. Kitchen staff are observed for personal hygiene and food sanitation practices. Incidental Medical & Dental: Facility provides transportation to medical and dental appointments when needed. The medications records were reviewed for the Centrally Stored Medication and Destruct Records (CSMDR) and Medication Administrator Records (MAR). Records were up to date, legible and given as prescribed. LPA completed a full audit on all residents medication, all medications were in original containers, prescription labels were not altered, doctors orders were present and dispensing instructions were followed. Disaster Preparedness: The current emergency disaster forms were posted. The facility conducts quarterly disaster drills. The fire extinguishers were charged and last 07/31/2024. Emergency exits and telephone numbers were posted. A set of keys is available for staff on all shifts to access full facility in an emergency. Residents with Special Health Needs: The facility does not accept dementia residents in care. The facility does not have delayed egress. The facility does have residents with oxygen and required signs are posted. The facility has 4 hospice residents in care. Hospice care plans are kept on file and up to date. The facility does currently have residents on any Home Health services and plans are kept up to date. LPA conducted interviews with 3 Residents and 3 Staff. Exit interview conducted and copy of report printed for Administrator.the state’s words, verbatim · CDSS document, Jul 11, 2024
Feb 8, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not following infection control protocols.

Licensing Program Analyst (LPA) Erika Miller (Miller) conducted an unannounced complaint visit and issued final findings on the allegation above. During the investigation, LPA, Miller, toured the facility and interviewed, staff, and residents on February 8, 2024, from 9:30 a.m. to 10:05 a.m. LPA also obtained and reviewed relevant documents. LPA met with Todd Tose, administrator and explained the purpose of the visit. Todd Tose reported a Covid positive case to County Public Health on January 16, 2024. On the allegation: Staff are not following infection control protocols. Staff 1 indicated that the facility was on lock down effective January 16, 2024 to February 5, 2024. As a result of a Covid positive patient, the infection control plan was implemented. Residents were isolated for ten days, and staff donned required PPE upon entering each room. Staff was required to wear an N95 mask throughout the duration of their shift. Staff 1 further stated that residents in isolation, that did not have ensuite facilities, were provided bedside commodes. Two residents that shared a bathroom were told to isolate and advised to use commode in room until further notice. After 8th day of isolation Resident 1 used the shared bathroom and the bathroom was immediately cleaned. Resident 3 did not leave isolation until February 2, 2024, and did not use the shared the bathroom during the isolation period. Staff 2 stated that they worked during the period of January 17, 2024 to January 22, 2024. During this time the infection control plan was implemented; rooms and bathrooms were cleaned daily and doorknobs were frequently wiped. Staff 2 did not observe either Resident 1 or Resident 3 leave their rooms during this isolation period and were advised to use their bedside commodes. Resident 1 stated that “lockdown” occurred about one week ago. During this period, meals were delivered, and extra cleaning was performed. Resident 1 stated that a bedside commode was made available during the isolation period. Resident 2 stated that they were advised to isolate in their room, but was able to go outdoors and walk. The infection control protocols precluded residents from congregating. Resident 2 observed more cleaning and disinfecting than usual and that Staff were wearing gloves and masks. Based on the information obtained, the allegation is deemed Unsubstantiated at this time. Exit interview conducted, copy of report issued. Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 8, 2024 · control 29-AS-20240202093908
Earlier years2021 to 2023 · 4 documents

20231 state visit · 1 document

Jun 14, 2023Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) De Leon arrived at 10:00 am to conducted a 1 year annual visit to the facility above. LPA met Administrator Todd Tose and explained the purpose of the visit. A tour of the inside and outside of the facility was conducted with Administrator. The following was inspected and noted during the annual visit: Infection Control: The facility has submitted a current Mitigation Plan, Infection Control Plan, Emergency Disaster Plan and provide plans to the department. The facility has a sign in and out binder for visitors at entry with hand sanitizer and symptom screening. The bathrooms have toilet paper, paper towels, hand soap, and hand washing signs. The facility has EPA approved disinfectants spray and cleaners. The facility has trash bins with covers. The facility has a 30 day supply of PPE. New residents are tested and negative results received before residing in the facility. Quarantined or isolated individuals will have meals and medication delivered to rooms. Staff are trained on infection control and the use of Personal Protective Equipment (PPE). All trash cans and waste baskets have tight fitting covers. Physical Plant & Environment Safety: The facility is a 23 bedroom and 23 bathroom currently occupying 21 residents and employs 20 staff. The facility is clean, safe and sanitary. LPA was authorized to enter and inspect facility. The facility has a carbon monoxide detector, smoke alarm and sprinkler system. The lighting and lamps are sufficient for the use of the facility and for residents comfort. The facility kitchen has a tap with hot water and warning sign is posted. The showers have non-skid textured floors. Toilet, hand washing and bathing facilities are operational and secured grab bars are present. The facility has a signal system in each residents room. The pathways are clear of any obstructions, well lite and equipped with hand railings where needed on ramps and porches. Fire places has screened coverings. Disinfectant, cleaning solutions and poisons are inaccessible to clients in care. The facility has sufficient space inside and outside for activities and visiting. The facility has telephone and internet service for resident use. Operational Requirements: The facility has a current plan of operation and infection control plan on file with the department. The Facility is operating in compliance with the granted fire clearance. The facility has current liability insurance and expires on 02/02/2024. The facility is approved for a capacity of 32 Non-Ambulatory and has a current Hospice wavier granted for 6. Staffing: The facility employes ____ staff and 1 Administrator. Staff records are kept confidential. Staff records were reviewed for 5 staff and 1 Administrators. Staff records had finger print clearance and associations with criminal record statements, personnel record or applications, First Aid and CPR certificates and Health screening with TB results. Facility employs sufficient and competent staffing for resident care, cooking, housekeeping, office work and maintenance of building and grounds. The facility has sufficient night staff on duty. Staff are trained to effectively interact with emergency personnel and provide residents medical records to emergency responders. Administrator certificate expires 09/05/2023. Personnel Records & Training: The facility keeps confidential files for each staff member. LPA reviewed 5 staff training records which were current for 2023 initial /or annual training requirements. Staff have been fingerprinted with criminal record clearances or exemptions. Administrator meets continuing education requirements for renewal of administrator certificate. Trainers meet the education and experience requirements. Staff training documents have trainers name, address, phone numbers, topic or subject matters, times, dates and hours. Resident Records & Incident Reports: The facility keeps separate files on each resident confidentially. Five files were reviewed for signed Admission Agreements, Medical Assessments, LIC. 602A Physicians Report, ID and Emergency contact forms, Appraisal Needs and Services plans (ANS), TB results, Personal Rights, and Safeguard for personal property and valuables. Pre-Admission appraisals are conducted on perspective residents before excepting them into care. The Facility does not handle cash resources for any resident in care. Facility does submit incident reports to the department when required. Resident Rights Information: All require postings were posted in the common area of the facility. Personal rights, Rights to Resident Council, Theft and Loss policy, and Non-discrimination notice. CCL Complaint poster and LTCO poster were posted in the common areas of facility. The current license along with CCL reports and PIN's were posted. Visitation policy is posted at entry. Internet is provided in each resident room for confidentiality and privacy. Planned Activities: The facility offers activities to all residents in care. The facility employs an Activities Director and a monthly calendar with all activities is posted. The facility also offers additional activities to include books, magazines, newspapers, television, daily walks, group discussions and communications, games and puzzles. The facility has a piano for resident use. The facility has sufficient space to allow for activities indoors and outdoors as well as an activity room. Food Service: The facility employs food service staff. The facility handles and prepares food safely. The facility has 2 day perishables and 7 day non-perishables to meet the food service requirement. The freezer is kept at 0 degrees and the refrigeration is kept at 40 degrees or lower. All food is covered, stored and marked appropriately. Food, snacks and drinks are available when the residents want them. Emergency supply of food and water is available. A menu is posted for residents in care. Modified diets prescribed by a physician are followed for those residents in care. Cleaning solutions and equipment are stored separately than food supply. Kitchen areas are kept clean and free from litter, rodents, vermin and insects. Kitchen staff are observed for personal hygiene and food sanitation practices. Incidental Medical & Dental: Facility provides transportation to medical and dental appointments when needed. The medications records were reviewed for the Centrally Stored Medication and Destruct Records (CSMDR) and Medication Administrator Records (MAR). Records were up to date, legible and given as prescribed. LPA completed a full audit on one residents medication, all medications were in original containers, prescription labels were not altered, doctors orders were present and dispensing instructions were followed. Disaster Preparedness: The current emergency disaster forms were posted. The facility conducts quarterly disaster drills. The fire extinguishers were charged and last 08/01/2022. Emergency exits and telephone numbers were posted. A set of keys is available for staff on all shifts to access full facility in an emergency. Residents with Special Health Needs: The facility does not accept dementia residents in care. All items that could pose a danger, sharps, cleaners were locked or in accessible to residents in care. The facility does not have delayed egress. The facility does have residents with oxygen and required signs are posted. The facility has ____ hospice residents in care. Hospice care plans are kept on file and up to date. The facility does not currently have residents on any Home Health services. LPA conducted interviews with 3 Residents and 3 Staff. Exit interview conducted and copy of report printed for Administrator.the state’s words, verbatim · CDSS document, Jun 14, 2023

20222 state visits · 2 documents

Sep 9, 2022Complaint investigation reportSubstantiated

Allegation investigated: Staff are not dispensing medication as prescribed Staff are not treating resident with respect

Licensing Program Analyst (LPA) De Leon conducted a subsequent complaint visit to deliver final findings of the complaint investigation. LPA met with Administrator Todd Tose and explained the purpose of the visit. LPA interviewed staff on 10/12/2021 around 11:15 am, 12:00 pm, 12:10 pm, 12:20 pm, on 10/21/2021 at 10:07 AM, 4:13 pm and on 10/22/2021 at 1:53 pm. LPA interviewed witnesses on 10/12/2021 around 11:50 am and on 10/21/2021 at 3:15 pm. LPA interviewed residents on 10/12/2021 12:25 pm and 12:30 pm. LPA requested documentation on 10/12/2021 at 11:15 am. LPA De Leon reviewed facility records on 10/12/2021 around 5:30 pm and reviewed records again on 09/08/2022. Continued 9099-C Substantiated On the allegation: Staff are not dispensing medication as prescribed. LPA conducted interviews with 3/6 staff (S1)(S5)(S6) which revealed on the PM shift Resident 1 (R1) was given a PRN medication that was not documented and given disguised in water without a doctor’s order by Staff 8 (S8). Facility internal investigation revealed S8 gave R1 medication on one occasion by camouflaging it in water without a doctor’s order and on another occasion S7 gave R1 medication and did not record it on the medication records. Facility determined conclusive findings and let S8 go from employment. LPA reviewed medications records which were not completed for the dispensing of this medication. Based on the evidence the allegation is deemed Substantiated at this time. On the allegation: Staff are not treating resident with respect. LPA conducted interview with staff 6 (S6) witnessing S8 giving R1 medication when R1 was refusing and did not want to take the medication, R1 immediately wiped out R1’s mouth when given the medication due to R1 not wanting to take the medication. Facility internal investigation revealed S8 gave R1 medication when R1 was refusing medication. Facility determined conclusive findings and let S8 go from employment. LPA reviewed medication records which were not completed for the dispending of this medication. Based on the evidence the allegation is deemed Substantiated at this time. Exit interview conducted, deficiencies cited, copy of report and appeal rights emailed to the Administrator.the state’s words, verbatim · CDSS document, Sep 9, 2022 · control 29-AS-20211004084235

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87465(a)(5)(D) · Plan of correction due date: Sep 12, 2022

(a)...(5)...(D)Assistance with self-administration does not include ...camouflaging...resident's right to refuse to take a medication. This requirement was not met as evidenced by: Based on interviews and records the Licensee did not comply with the regulation above R8 camouflaged R1’s medication in water without a doctors order and did not record it on the MAR which poses a potential health, safety and personal rights risk to residents in care.the state’s words, verbatim · CDSS document, Sep 9, 2022

Plan of correction: Administrator agreed to re-train all staff in regulation 87465 and all medication staff be re-trained in Medication procedures and provide proof of training with all staff signatures and an up to date LIC 500.

From the deficiency page — Deficiency type: Type B · Section cited: CCR 87468.1(a)(1) · Plan of correction due date: Sep 16, 2022

(a)...the following personal rights(1)To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met as evidenced by: Based on interview the Licensee did not comply with the regulation above, S8 did not respect R1’s medication refusal, R1 wiped medication out of R1’s mouth after being forced to take it which poses an immediate Personal Rights risk to residents in care.the state’s words, verbatim · CDSS document, Sep 9, 2022

Plan of correction: Administrator agreed to re-train all staff in regulation 87468, 87468.1 and 87468.2 and provide proof of training with staff signatures and an up to date LIC 500.

Jul 28, 2022Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) De Leon conducted an on site 1 year infection control annual visit to the facility above on 07/28/2022 at 2:25 PM. LPA met with Administrator Todd Tose and explained the purpose of the visit. LPA took a physical plant tour of the facility with Administrator. The facility has submitted a mitigation plan to the department and it has been approved. The facility has an entry point at the front door where everyone entering completes sign-in, symptom questionnaire and temperature screening. All documentation is kept on a clipboard. The entry station has hand sanitizer along with a thermometer. The facility has a living room and an activity room to accommodate activities, a dining room for dining, all areas are spaced to accommodate as much space as possible for social distancing. The facility has outdoor patios off of each resident room and a courtyard with table, chairs and an umbrella for shade. All equipment and PPE supplies are kept in the Administrators office and back up in storage. Medications are kept in a locked medication room. The staff screen residents for symptoms and temperature 1x's a day and documentation is kept on file. Increased monitoring is conducted if any change of condition is seen in a resident. Signs are posted on the front door, entry area and walls in common areas regarding Covid-19. Staff provides residents with a mask when leaving the facility for outings into the community. All staff wear face coverings in the facility and when on outings with residents. Facility has several areas for visiting inside and outside. The facility also offers virtual and telephone communications to all residents in care. Staff, residents and visitors are informed of the facilities infection control policies. New staff and residents will be tested and negative results received before working or residing in the facility. The facility has procedures and plans for screening, isolation, testing, when to call 911 and notifying all responsible parties and agencies when needed. Continued 809-C Emergency Disaster plan is posted and all agencies with telephone numbers are listed. Administrator is in charge of infection control and provides training and education to staff, residents and visitors. Administrator is in charge of staffing and works on any issues or additional coverage. If any suspected or confirmed cases of Covid-19 are found in the facility a staff will be assigned to only work with those quarantined/isolated individuals. Staff will use full PPE with N95 masks, face shields and/or googles when dealing with any pending or confirmed cases of Covid-19. Facility is able to dedicate a single room for resident so isolation can be arranged when and if needed. Facility bathrooms are disinfected frequently. Enhanced precautionary signs will be posted on any room with quarantine or isolated individuals. PPE supplies will be located right outside those rooms when required. Facility has a 30 day supply of PPE on hand. Facility has plans for delivering medications and meals to any quarantined/isolation resident room. The facility has proper cleaning and disinfectant sprays. Facility Administrator has a plan in place for when and whom to notify in an outbreak or other emergencies. Administrator will keep a line list of all vaccinated and tested staff/residents in care with dates/results. Facility has conducted training on infection prevention, symptoms, transmission and PPE use. Facility has non-punitive sick leave polices for staff. Sick staff are requested to stay home and not report to work if ill. Activities have been modified to individuals or small groups with social distancing. Residents medication is delivered in 30 day supplies to the facility. The facility ensures proper cleaning is done on frequently touched surfaces and between any individuals sharing of space or items. Sinks were well stocked with soap, paper towels and hand washing signs. Staff and resident records are kept locked in the staff office. Facility does realize guidance changes and the most up to date guidance from CCL-PINS, CDC, CDPH, and local health departments should be followed to remain in compliance. The most stringent orders should be followed by any of these agencies. No deficiencies observed during the visit and all infection control protocols are implemented and are being followed. Exit interview completed and copy of report emailed to Administrator/Licenseethe state’s words, verbatim · CDSS document, Jul 28, 2022

20211 state visit · 1 document

Sep 9, 2021Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff handle residents in a rough manner. Facility staff are verbally abusive to residents. Medication not stored properly. Facility staff are not properly trained. Residents files are not complete.

On 09/09/2021 at 11:00am, Licensing Program Analyst (LPA) Mark Jeffries conducted a COVID screening call to access the facility. No signs of COVID positive or symptoms according to the Licensee. At 11:05am LPA arrived at the facility, introduced himself and stated the reason for the visit was to deliver finial findings to this complaint. As to the allegation of, “Facility staff handle residents in a rough manner.” Through interviews, documentation and observation it was determined that; on 04/22/2021 interviews of Residents 1-10 (R1-R10) of 20 total residents did not find any mistreatment or rough handling of the residents by the staff. All residents of the facility on this date who required a single or two person assist were interviewed. Documentation review of resident files and all submitted serious incident reports (SIR) [10 total SIRs] going back 12 months from the reported date (04/12/2021) of alleged complaint did not find any evidence resident injury or staff handling residents in a rough manor. All staff training was current and complete according to regulation requirements. CONTINUED on LIC9099C Unsubstantiated LPA Jeffries and LPA Luong observed a two person assist and a single person assist and did not witness any safety concerns with either transfer. Due to lack of evidence, the allegation of, “Facility staff handle residents in a rough manner.” Is unsubstantiated, at this time. As to the allegation of, “Facility staff are verbally abusive to residents.” Through interviews, documentation and observation it was determined that; on 04/22/2021 interviews of Residents 1-10 (R1-R10) of 20 total residents did not find any evidence that staff are verbally abusive to residents. Through interview with Administrator, it was found that on 04/11/2021 (day before complaint was filed), the facility chief was locked out of the facility in the AM hours of that day. There was a loud verbal interaction with the facility chief and one other employee which did not involve any residents and took place outside the facility. On 04/22/2021 from 8:45am to 1:00pm, LPAs Jeffries and Luong observed positive and appropriate interactions with staff and residents. Due to lack of evidence there was not enough evidence to support that facility staff were verbally abusive to residents, therefore, the allegation of “Facility staff are verbally abusive to residents.” Is unsubstantiated, at this time. As to the allegation of, “Medication not stored properly.” Through interviews, audit, documentation and observation it was determined that, on 04/22/2021 interviews of Residents 1-10 (R1-R10) of 20 total residents did not find any problems with medication distribution, ordering or loss of medication. On 04/22/2021 at 9:04am LPA’s Jeffries and Luong conducted a facility tour with Administrator. LPAs observed a centrally located medication closet that was secured and within that secured closet was a secured medication cart. On 04/22/2021 at 10:51am LPA Jeffries conducted a medication audit of the facilities medication cart and reviewed Centrally Stored Medication Records and Medication Administration Records (MAR), LPA did not find any deficiencies or irregularities during this medication audit. LPA’s Jeffries and Luong did not observe any medication that was improperly stored. There was not enough evidence to support the allegation of medication was not stored properly, therefore, the allegation of, “Medication not stored properly.”, is unsubstantiated, at this time. CONTINUED on LIC9099C As to the allegation of, “Facility staff are not properly trained.” Through interviews, documentation and observation it was determined that, on 04/22/2021 interviews of Residents 1-10 (R1-R10) of 20 total residents and Staff 2-5 (S2-S5) that residents were happy with the care and serviced that were rendered at this facility. On 04/22/2021 Administrator presented documentation of all staff training dates, hours of training and training flow chart using the RELIAS, Healthcare Training and Performance Solutions print outs. LPA reviewed RELIAS training for all direct care staff and current training. LPA was able to determine that all staff have adequate hours of training per Community Care Licensing Department regulations. On 04/22/2021, LPAs Jeffries and Luong observed positive and appropriate interactions with staff and residents. There was not enough evidence to support the allegation of facility staff are not properly trained, therefore the allegation of, “Facility staff are not properly trained.” Is unsubstantiated, at this time. As to the allegation of, “Residents files are not complete.” Through interviews and documentation audit it was found that, on 04/22/2021 at 11:58pm, LPA Jeffries and Luong conducted a resident file audit of Residents 1-10 (R1-R10) of 20 total residents. LPA’s found that residents files were all complete with, but not limited to, admissions agreements, admission appraisals, facility appraisals, Physicians reports, emergency contact lists, personal right, personal items inventory and personal identification. Administrator stated that multiple administrators work to ensure residents files are complete and up to date with resident requirements. Due to completeness of resident’s files that were audited, there was not enough evidence to support that residents’ files are not complete, therefore, the allegation of, “Residents files are not complete.” is unsubstantiated, at this time. Exit interview, report emailedthe state’s words, verbatim · CDSS document, Sep 9, 2021 · control 29-AS-20210412162127

23 of 32 beds were occupied at the February 8, 2024 state visit — a count on that day, not an opening.

License holder

Alder House Inc., licensed since 2005.

The state’s totals for this licenseSince 2005, as the state’s facility page counts them
State visits on file
7
Total complaints
2
Substantiated allegations
2
Type A citations
1
Type B citations
1

These are the state’s own totals for this license since 2005, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.

Compare with homes the same size
This homeTypical
Type A citations10
Type B citations11
Substantiated allegations22
Total complaints26

“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 1,354 licensed larger communities (16+ beds) in the state record. The figures compared are the state’s totals, not the documents.

What the state’s words mean
Routine visita visit the state records as “Required” — a scheduled visit, not one made in answer to a complaintSubstantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.

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Frequently asked questions

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Alder House

Is Alder House licensed?

The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.

How many residents is Alder House licensed for?

32 residents — a mid-size home, per CDSS records as of October 26, 2026.

Has Alder House been cited?

1 Type A and 1 Type B citations since 2005, per CDSS records as of October 26, 2026. Those records count 7 state visits over the same years.

Is Alder House still open?

This license was on the CDSS roster as of November 12, 2026.

What does Alder House cost?

$4,800 a month to start — listed by the home on Seniorly · September 9, 2026.

The home lists this starting rate on Seniorly for assisted living one bedroom, seen September 9, 2026.

Among 27 other homes of a similar licensed size across San Luis Obispo County that publish a starting rate, the middle half runs $4,963 to $7,000 a month, and the middle figure is $5,500 (n = 27 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date between September and October 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

The price is made in the phone call. Nothing here is a quote, an offer or a discount.

A starting rate is the room and the base care. California homes commonly bill care levels, medication management, supplies, transport and a second person in the room as extras. Many also charge a one-time fee at move-in. Ask for that list in writing before anything is signed.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Alder House take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this home is not on the DHCS participation list dated October 1, 2026. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license is held by Alder House Inc., per CDSS records as of October 26, 2026.

Is there a hospital nearby?

Marian Regional Medical Center, Arroyo Grande is 0.2 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Alder House keep a resident on hospice?

Hospice care is approved on this license, covering up to 6 residents, per CDSS records as of October 26, 2026.

Alder House license and inspection record

  • Name on the license: “ALDER HOUSE”, per the CDSS roster as of May 25, 2025.
  • License #405801283. The state lists this license as “Licensed,” per CDSS records as of October 26, 2026.
  • Licensed for 32 residents — a mid-size home, per CDSS records as of October 26, 2026.
  • Licensed to Alder House Inc., per CDSS records as of October 26, 2026.
  • First licensed in 2005, per CDSS records as of October 26, 2026.
  • 7 state inspection visits since 2005, per CDSS records as of October 26, 2026.
  • 1 Type A and 1 Type B citations on file since 2005, per CDSS records as of October 26, 2026. The same records count 7 state visits in that period.
  • 2 complaints and 2 substantiated allegations on file since 2005, per CDSS records as of October 26, 2026. One complaint can carry several allegations.
  • The most recent state visit on file is May 7, 2026, per CDSS records as of October 26, 2026.
Type A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗

See the state’s own record

Nearby

Other homes nearby

Licensed homes near this one in San Luis Obispo County, most information on file first. Every listed home appears on the same terms.

  • Map

    Arroyo Grande · 0.5 mi

    Wyndham Residence

    Large community · licensed for 72

    Starting rate

    $3,530 a month to start

    Listed by the home on Seniorly · September 9, 2026

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
  • Map

    Grover Beach · 1.0 mi

    Heritage Residence

    Small home · licensed for 4

    Starting rate

    $4,300 a month to start

    Listed by the home on Seniorly · September 9, 2026

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Arroyo Grande · 0.9 mi

    Full Circle Residence II

    Small home · licensed for 6

    Estimated starting rate

    $5,350 a month to start

    Covelight estimate · likely $4,400–$6,600

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Grover Beach · 1.2 mi

    Full Circle Residence I

    Small home · licensed for 4

    Estimated starting rate

    $5,350 a month to start

    Covelight estimate · likely $4,400–$6,600

    On the state record

    • Wheelchair: on the state record
    • Dementia: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record
  • Map

    Arroyo Grande · 1.4 mi

    Graceful Living

    Small home · licensed for 6

    Estimated starting rate

    $5,000 a month to start

    Covelight estimate · likely $4,100–$6,150

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
  • Map

    Grover Beach · 1.1 mi

    Parkview Village II

    Small home · licensed for 6

    Estimated starting rate

    $5,450 a month to start

    Covelight estimate · likely $4,450–$6,700

    On the state record

    • Wheelchair: on the state record
    • Hospice: on the state record
    • Bedridden: on the state record

Street maps © Protomaps · © OpenStreetMap

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Arroyo Grande · Licensed for 32

(805) 489-1266

From the state licensing record · October 26, 2026

From the home’s website, thealderhouse.net:

alderhousecare@gmail.com · general email · seen October 5, 2026

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