Garden Creek is a residential care home for the elderly (RCFE) in San Luis Obispo, San Luis Obispo County, California — state license #405800467, licensed for 72 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 16 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated October 7, 2025 — published below in full, verbatim and unscored.

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Garden Creek

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Residential care home for the elderly (RCFE) · Large community, 72 residents · San Luis Obispo, CA · San Luis Obispo County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #405800467, held since 1999 · read from the California state record on August 2, 2026 ·See on State Site →
73 Broad Street · San Luis Obispo, San Luis Obispo County
Phone
(805) 543-2311
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
villagesofslo.com
listed by the county Area Agency on Aging
Listing details can lag reality — confirm anything important by phone.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryApproved for 43 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 4 residents
Bedridden careApproved for 43 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
43 NON-AMBULATORY, OF WHICH 43 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 4. BEDRIDDEN ON FLOORS #1 AND #2.State service designation985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 18 times and filed 16 documents. The most recent — a complaint investigation report on October 7, 2025 — closed with the state’s outcome word: “Substantiated.”

Most recent state visit
October 7, 2025
Occupancy at that visit
61 of 72 beds

The state's published file for this home includes 8 documents with transcribed findings, dated August 31, 2021 to October 7, 2025. 8 of the 8 carry the state's recorded outcome word: “Substantiated” (4), “Unsubstantiated” (4). 8 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 8 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 16 documentsFull record on the state’s site →
20253 state visits · 4 documents
Oct 7, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff are not dispensing medication as prescribed

At 9:30am, on 10/7/2025, Licensing Program Analyst (LPA) Haner-Tomasko arrived at the facility unannounced to deliver final findings to the allegation of this complaint. LPA met with Administrator Audie Sherberg, announced who he was and the reason for the visit. On the allegation, staff are not dispensing medication as prescribed. It was alleged that facility staff failed to bring a resident their medication timely, and when the medication was later brought, the staff also left a cup of another resident’s medications in the room, which was returned to staff. LPA record review and interviews revealed that 49 of 60 residents at the facility receive assistance with medication management from the facility staff and multiple residents who receive this assistance take the medication carbidopa-levodopa for Parkinson’s disease, including Resident #1 (R1). (Continued on LIC9099-C) Substantiatedthe state’s words, verbatim · CDSS document, Oct 7, 2025 · control 29-AS-20250911081035
Oct 7, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 16, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 10, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff are not meeting resident’s care needs.

On 6/10/2025 at 08:50am Licensing Program Analyst (LPA) Haner-Tomasko conducted a 10-day complaint visit to the facility above. LPA met with Administrator Liza Hix and explained the purpose of the visit. LPA requested the following records: Resident Roster, Staff Roster, and Resident 1's (R1's) preadmission appraisal, current physician report and care plan. From 09:34am to 11:54am LPA conducted interviews with staff and R1. On allegation: Facility staff are not meeting resident’s care needs. It was alleged R1 requires more care than staff thought and staff are unable to provide R1 water or check on R1 overnight and therefore R1 frequently wakes up dehydrated, and was recently sent to the hospital, but later released because of dehydration. (Continued on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jun 10, 2025 · control 29-AS-20250609084320
20242 state visits · 2 documents
Nov 14, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff did not seek medical attention in a timely manner for resident after a fall Facility failed to report incident to Residents responsible party and Licensing Facility failed to report resident death to Licensing

Licensing Program Analyst (LPA) De Leon conducted a 10-day complaint visit to the facility above. LPA met with Liza Hix, Administrator and explained the purpose of the visit. LPA requested the following records: Resident Roster, Staff Roster, All incident reports on R1, Death report for R1, Procedure or policy for Reports, falls, discharge and extra care after discharge of residents at the facility, admission agreement for R1, refund of rent paid and refunded for R1, disciplinary report for staff, hospital discharge paperwork, and notes or charting for R1. The facility was able to provide resident roster, staff roster, staff schedules for December 2023, R1's admission agreement, Refund of rent paid and refund issued, staff email to supervisor/managers reporting R1 going to Hospital. Facility was not able to provide any other records requested. LPA De Leon conducted interviews with staff at 10:15am, 10:45am, 11:04am, 12:40pm, 12:50pm, 1:28pm, 2:06pm, 2:14pm, and 2:45pm, Substantiatedthe state’s words, verbatim · CDSS document, Nov 14, 2024 · control 29-AS-20241107133319
Oct 28, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Nov 17, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 1
Type B citations4typical 1
Substantiated complaints6typical 2
Total complaints8typical 7
State visits on file18typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 1999.
Year-by-year trend
YearVisitsDocumentsSubstantiated20253412024221202334020223422021220
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — San Luis Obispo County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (805) 543-2311

Is Garden Creek licensed?

Yes — Garden Creek is a licensed residential care home for the elderly (RCFE) in San Luis Obispo (San Luis Obispo County): California license #405800467, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 72 residents. State records list 16 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated October 7, 2025, was marked “Substantiated” by the state.

Can Garden Creek care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Garden Creek with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record43 NON-AMBULATORY, OF WHICH 43 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 4. BEDRIDDEN ON FLOORS #1 AND #2.

How much does Garden Creek cost?

California's public licensing record does not include Garden Creek's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Luis Obispo County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Garden Creek accept Medi-Cal or the Assisted Living Waiver?

Garden Creek is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

61 of 72 beds occupied (85%) when the state visited on October 7, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Garden Creek?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 18 state visits and 16 dated documents since 2021 for Garden Creek; 8 complaint-investigation narratives are transcribed verbatim below. The most recent, dated October 7, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

8 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not dispensing medication as prescribed
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
At 9:30am, on 10/7/2025, Licensing Program Analyst (LPA) Haner-Tomasko arrived at the facility unannounced to deliver final findings to the allegation of this complaint. LPA met with Administrator Audie Sherberg, announced who he was and the reason for the visit. On the allegation, staff are not dispensing medication as prescribed. It was alleged that facility staff failed to bring a resident their medication timely, and when the medication was later brought, the staff also left a cup of another resident’s medications in the room, which was returned to staff. LPA record review and interviews revealed that 49 of 60 residents at the facility receive assistance with medication management from the facility staff and multiple residents who receive this assistance take the medication carbidopa-levodopa for Parkinson’s disease, including Resident #1 (R1). (Continued on LIC9099-C) SubstantiatedCDSS inspection report, October 7, 2025 · control 29-AS-20250911081035
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff are not meeting resident’s care needs.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 6/10/2025 at 08:50am Licensing Program Analyst (LPA) Haner-Tomasko conducted a 10-day complaint visit to the facility above. LPA met with Administrator Liza Hix and explained the purpose of the visit. LPA requested the following records: Resident Roster, Staff Roster, and Resident 1's (R1's) preadmission appraisal, current physician report and care plan. From 09:34am to 11:54am LPA conducted interviews with staff and R1. On allegation: Facility staff are not meeting resident’s care needs. It was alleged R1 requires more care than staff thought and staff are unable to provide R1 water or check on R1 overnight and therefore R1 frequently wakes up dehydrated, and was recently sent to the hospital, but later released because of dehydration. (Continued on LIC9099-C) UnsubstantiatedCDSS inspection report, June 10, 2025 · control 29-AS-20250609084320

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not seek medical attention in a timely manner for resident after a fall Facility failed to report incident to Residents responsible party and Licensing Facility failed to report resident death to Licensing
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) De Leon conducted a 10-day complaint visit to the facility above. LPA met with Liza Hix, Administrator and explained the purpose of the visit. LPA requested the following records: Resident Roster, Staff Roster, All incident reports on R1, Death report for R1, Procedure or policy for Reports, falls, discharge and extra care after discharge of residents at the facility, admission agreement for R1, refund of rent paid and refunded for R1, disciplinary report for staff, hospital discharge paperwork, and notes or charting for R1. The facility was able to provide resident roster, staff roster, staff schedules for December 2023, R1's admission agreement, Refund of rent paid and refund issued, staff email to supervisor/managers reporting R1 going to Hospital. Facility was not able to provide any other records requested. LPA De Leon conducted interviews with staff at 10:15am, 10:45am, 11:04am, 12:40pm, 12:50pm, 1:28pm, 2:06pm, 2:14pm, and 2:45pm, SubstantiatedCDSS inspection report, November 14, 2024 · control 29-AS-20241107133319

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident was unconscious in the facility bathroom for a long period of time.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
At 1:00pm on 08/08/2023, Licensing Program Analyst (LPA) Jeffries arrived unannounced at the facility to issue final findings on the allegation above to this complaint. LPA met with Business Manager, Lisa Hulse, announced who he was and the reason for the visit. As to the allegation of, “Resident was unconscious in the facility bathroom for a long period of time.” It was discovered through interviews and documentation that, on 05/02/2023 Resident 1 (R1) was found unconscious at approximately, 7:45am sitting in their privet restroom. Facility call button record for the date of 05/02/2023 show that R1’s privet bathroom call button was pressed at 4:52am and cleared at 4:54am on 05/02/2023. LPA interviewed Staff 1 (S1) on 08/02/2023, S1 stated that at 4:54am S1 helped R1 back to bed and did not recall anything abnormal care about R1’s visit to their privet restroom at the 4:52 am - 4:54 am resident call for assistance going to and from their privet bathroom. LPA reviewed R1 LIC602 (PhysiciCDSS inspection report, August 8, 2023 · control 29-AS-20230518172833

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 18 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
4
typical for this size: 1
Substantiated complaints
6
typical for this size: 2
Total complaints
8
typical for this size: 7
State visits on file
18
typical for this size: 19
See the full inspection record on the state's site →

Who runs Garden Creek?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Village Pacific Management Group, Llc, The, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(805) 543-2311
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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