Oakmont Of Lodi is a residential care home for the elderly (RCFE) in Lodi, San Joaquin County, California — state license #392701272, licensed for 136 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 38 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated April 27, 2026 — published below in full, verbatim and unscored.

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Oakmont Of Lodi

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Residential care home for the elderly (RCFE) · Large community, 136 residents · Lodi, CA · San Joaquin County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #392701272, held since 2023 · read from the California state record on August 2, 2026 ·See on State Site →
2905 Reynolds Ranch Parkway · Lodi, San Joaquin County
Phone
(209) 310-1512
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 136 residents
Dementia / memory careVerified in record
Hospice careApproved for 15 residents
Bedridden careApproved for 8 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 136 NON-AMBULATORY, OF WHICH 8 MAY BE BEDRIDDENBEDRIDDEN MAY RESIDE IN ANY APT. ON THE FIRST AND SECOND FLOORS. DELAYED EGRESS APPROVED FOR MEMORY CARE UNIT. HOSPICE WAIVER FOR 15.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2023, the state has visited this home 46 times and filed 38 documents. The most recent is a complaint investigation report, dated April 27, 2026.

Most recent state visit
June 11, 2026
Occupancy at the September 25, 2025 visit
84 of 136 beds

The state's published file for this home includes 9 documents with transcribed findings, dated January 17, 2024 to September 25, 2025. 9 of the 9 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (7). 9 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 9 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 38 of 38 documentsFull record on the state’s site →
20261 state visit · 4 documents
Apr 27, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 27, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 27, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 27, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

202510 state visits · 16 documents
Nov 25, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 25, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 17, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 10, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 25, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not ensure that resident's showering needs are met Facility is malodorous Staff do not ensure resident's toileting needs are being met Staff do not safeguard resident's belongings Staff do not respond to resident's calls for assistance

Unannounced complaint visit made out to this facility on 09/25/2025 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator, Andrea Armstrong, who was briefly interviewed at this time. Current census was 84 residents. The purpose of this visit was to finalize this complaint and present the findings of this investigation to this facility, and it's representative, at this time. Based on a review of the facility Staff Assignments by Month for Staff and assigned Resident, it was observed that the tasks for assisting with showers/baths were properly completed and initialed by the assigned staff at this time. A review of this report was conducted for the months of June, July, August, and September 2025. Based on a review of the facility Staff Assignments by Month for Staff and assigned Resident, it was observed that the tasks for assisting with toileting needs were properly completed and initialed by the assigned staff at this time. A review of ththe state’s words, verbatim · CDSS document, Sep 25, 2025 · control 27-AS-20250825094456
Sep 25, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not ensure PRN medication is used as prescribed for resident in care Licensee does not ensure staff is capable of performing job duties

Unannounced complaint visit made out to this facility on 09/25/2025 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator, Andrea Armstrong, who was briefly interviewed at this time. Current census was 84 residents. The purpose of this visit was to finalize this complaint and present the findings of this investigation to this facility, and it's representative, at this time. Based on a review of the facility policies and procedures for staff handling, dispensing, and documentation of the resident PRN medications, as well as the e-Mar system used at this time, it was observed that the PRN medications were dispensed and documented as required. It was observed that all PRN medications dispensed to the residents were entered into the e-Mar system with the corresponding notes displayed at the end of this report under the section of Pass Notes. It was observed that all PRN medications dispensed were documented for the date, time, and reason for gthe state’s words, verbatim · CDSS document, Sep 25, 2025 · control 27-AS-20250828084237
Sep 25, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 14, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 19, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 19, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 28, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not provide activities to residents in care

Unannounced complaint visit made out to this facility on 04/28/2025 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator Andrea Armstrong. A brief interview was conducted with the facility designated Administrator at this time. Current census was 93 residents. The purpose of this visit was to deliver the findings from this investigation to this facility, and its representative, at this time. Based on a review of the facility posted activities calendar for each month, it was observed that activities for the memory care unit, Traditions, usually started as early as 0900 in the mornings and held events after lunch and in the evening hours. It was also observed that outings were sometimes offered on Friday evenings as well. Based on further review, it was learned that this facility also offered scenic drives for the facility residents depending on the weather and overall participation rate. Based on a review of the forms and documents providethe state’s words, verbatim · CDSS document, Apr 28, 2025 · control 27-AS-20241219144803
Apr 28, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 21, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 6, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

202410 state visits · 17 documents
Dec 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 12, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff are not properly isolating residents in care. Staff do not ensure restrooms have toiletries. Staff do not ensure facility is kept clean and sanitized.

Unannounced complaint visit made out to this facility on 12/12/2024 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator Andrea Armstrong. A brief interview was conducted with the facility designated Administrator at this time. Current census was 93 residents. The purpose of this complaint visit was to complete this investigation and present the findings to this facility, and its representative, at this time. Based on a review of the forms and documents collected during the course of this investigation, it was learned that this facility used a vendor, Ecolab, for obtaining cleaning and maintenance supplies. In addition, another vendor, HD Supply, was used to obtain toiletries and trash bags as needed. It was observed that these orders were done on a monthly basis but it was also observed that additional orders were completed within the same month if more items were needed at that time. A review of the facility restrooms was conducted. Itthe state’s words, verbatim · CDSS document, Dec 12, 2024 · control 27-AS-20240826133118
Dec 12, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Licensee does not ensure that staff are adequately trained. Staff do not ensure that resident is administered medication(s) according to physician's instructions. Staff do not ensure that residents' medications are ordered on a timely basis. Staff retaliated against resident in care.

Unannounced complaint visit made out to this facility on 12/12/2024 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator Andrea Armstrong. A brief interview was conducted with the facility designated Administrator at this time. Current census was 93 residents. The purpose of this complaint visit was to complete this investigation and present the findings to this facility, and its representative, at this time. Based on a review of the forms and documents submitted into CCL, it was learned that facility staff were originally on boarded for a duration of 4 weeks after their date of hire. The total number of hours for the first 4 weeks of training amounted to a total of 41 hours. It was learned that 2 hours out of the overall 41 hours were dedicated to Personal Protective Equipment (PPE) and Infection Control and Prevention training. Based on a review of the facility medication room located on the first floor, It was learned that resident medthe state’s words, verbatim · CDSS document, Dec 12, 2024 · control 27-AS-20240925092906
Dec 12, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Licensee does not ensure enough staff are present to prevent inappropriate interaction between residents.

Unannounced complaint visit made out to this facility on 12/12/2024 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator Andrea Armstrong. A brief interview was conducted with the facility designated Administrator at this time. Current census was 93 residents. The purpose of this complaint visit was to complete this investigation and present the findings to this facility, and its representative, at this time. Based on interviews conducted and a review of the forms and documents that were received during the course of this investigation, it was learned that R1 and R2 were both facility residents who were placed in the Memory Care Unit of this facility. It was learned that these residents were mainly diagnosed with some form of cognitive impairment by their licensed medical professionals. It was learned that these residents would often roam the memory care unit or pace the hallways without any particular purpose in mind. It was learned thatthe state’s words, verbatim · CDSS document, Dec 12, 2024 · control 27-AS-20241008143051
Dec 12, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 17, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 17, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 25, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 3, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 26, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 25, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 21, 2024Complaint investigation reportSubstantiated

Allegation investigated: Resident was not being given medications as needed.

Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced on 03/21/2024 at 12:45 PM to deliver complaint findings, LPA Martinez met with Andrea Armstrong and explained the purpose of the visit. Throughout the course of the investigation, LPA Martinez conducted interviews and reviewed facility documents. It was learned resident 1 (R1) was sent to the Emergency Room (ER) on October 27, 2023. R1 returned to Oakmont of Lodi facility on November 15, 2023. Upon return, R1 required a higher level of care. R1 was reassessed and their Individualized Service Plan (ISP) was updated. R1 required Medication Management Services. The ISP states the following: " Requires medication assistance with 1 to 5 medications including all oral, topical, inhalers, drops, patches, supplements and PRN medications... medication storage included... expected result: receives medication in a timely manner...task description: assist with medication administration as order." In addition, R1 wthe state’s words, verbatim · CDSS document, Mar 21, 2024 · control 27-AS-20231215103201
Jan 17, 2024Complaint investigation reportSubstantiated

Allegation investigated: Facility failed to provide care and supervision. Facility failed to seek timely medical care.

Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced on 01/17/2024 at 9:15 AM to deliver complaint findings, LPA Martinez met with Administrator, Andrea Armstrong, and explained the purpose of the visit. Throughout the course of the investigation, LPA Martinez conducted interviews, shadowed staff, toured the facility, and conducted file reviews. It was learned resident 1 (R1) slid off their bed onto the floor, and did not have their call button pendent at time due to R1 taking off their call button pendent. The time of incident was undetermined due to R1 not being checked on. The time frame of the incident is sometime between October 26, 2023 around 8:00 PM and October 27, 2023 at approximately 4:00 PM. Furthermore, it is unknown how long R1 was on the floor due to not being checked on. R1 was found by staff in their room on the floor naked on October 27, 2023. R1 sustained rug burns, skin tears, and bruising. R1 was sent to the Emergency Room (ER) and wthe state’s words, verbatim · CDSS document, Jan 17, 2024 · control 27-AS-20231107162650
Jan 17, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff is stealing resident's medication. Facility not following admission agreement by charging visitors for liquor.

On 01/17/2024 at 9:15 AM, Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced to deliver complaint findings. LPA Martinez met with Andrea Armstrong during today’s visit and explained the purpose of the visit. Throughout the course of this investigation, LPA Martinez conducted interviews, reviewed facility records, and conducted tours of the facility. LPA Martinez conducted a controlled drug administration audit with facility staff. The audit consisted of reviewing eight resident's controlled drug administration records. Facility staff counted the controlled medication during the audit, and the medication count was correct. There were no missing controlled medication during the audit on December 14, 2023. Continued... Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 17, 2024 · control 27-AS-20231114094113
Jan 17, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Oct 4, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations8typical 1
Type B citations2typical 1
Substantiated complaints10typical 2
Total complaints13typical 7
State visits on file46typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2023.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261402025101602024101722023110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$3,500$5,500 /mo
our estimate — San Joaquin County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Oakmont Of Lodi licensed?

Yes — Oakmont Of Lodi is a licensed residential care home for the elderly (RCFE) in Lodi (San Joaquin County): California license #392701272, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 136 residents. State records list 38 inspection and complaint documents since 2023; the most recent, a complaint investigation report dated April 27, 2026, appears in the inspection record on this page.

Can Oakmont Of Lodi care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Oakmont Of Lodi with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 136 NON-AMBULATORY, OF WHICH 8 MAY BE BEDRIDDENBEDRIDDEN MAY RESIDE IN ANY APT. ON THE FIRST AND SECOND FLOORS. DELAYED EGRESS APPROVED FOR MEMORY CARE UNIT. HOSPICE WAIVER FOR 15.

How much does Oakmont Of Lodi cost?

California's public licensing record does not include Oakmont Of Lodi's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Joaquin County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Oakmont Of Lodi accept Medi-Cal or the Assisted Living Waiver?

Oakmont Of Lodi is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

84 of 136 beds occupied (62%) when the state visited on September 25, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Oakmont Of Lodi?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 46 state visits and 38 dated documents since 2023 for Oakmont Of Lodi; 9 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 25, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

9 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not ensure that resident's showering needs are met Facility is malodorous Staff do not ensure resident's toileting needs are being met Staff do not safeguard resident's belongings Staff do not respond to resident's calls for assistance
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Unannounced complaint visit made out to this facility on 09/25/2025 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator, Andrea Armstrong, who was briefly interviewed at this time. Current census was 84 residents. The purpose of this visit was to finalize this complaint and present the findings of this investigation to this facility, and it's representative, at this time. Based on a review of the facility Staff Assignments by Month for Staff and assigned Resident, it was observed that the tasks for assisting with showers/baths were properly completed and initialed by the assigned staff at this time. A review of this report was conducted for the months of June, July, August, and September 2025. Based on a review of the facility Staff Assignments by Month for Staff and assigned Resident, it was observed that the tasks for assisting with toileting needs were properly completed and initialed by the assigned staff at this time. A review of thCDSS inspection report, September 25, 2025 · control 27-AS-20250825094456
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not ensure PRN medication is used as prescribed for resident in care Licensee does not ensure staff is capable of performing job duties
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Unannounced complaint visit made out to this facility on 09/25/2025 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator, Andrea Armstrong, who was briefly interviewed at this time. Current census was 84 residents. The purpose of this visit was to finalize this complaint and present the findings of this investigation to this facility, and it's representative, at this time. Based on a review of the facility policies and procedures for staff handling, dispensing, and documentation of the resident PRN medications, as well as the e-Mar system used at this time, it was observed that the PRN medications were dispensed and documented as required. It was observed that all PRN medications dispensed to the residents were entered into the e-Mar system with the corresponding notes displayed at the end of this report under the section of Pass Notes. It was observed that all PRN medications dispensed were documented for the date, time, and reason for gCDSS inspection report, September 25, 2025 · control 27-AS-20250828084237
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not provide activities to residents in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Unannounced complaint visit made out to this facility on 04/28/2025 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator Andrea Armstrong. A brief interview was conducted with the facility designated Administrator at this time. Current census was 93 residents. The purpose of this visit was to deliver the findings from this investigation to this facility, and its representative, at this time. Based on a review of the facility posted activities calendar for each month, it was observed that activities for the memory care unit, Traditions, usually started as early as 0900 in the mornings and held events after lunch and in the evening hours. It was also observed that outings were sometimes offered on Friday evenings as well. Based on further review, it was learned that this facility also offered scenic drives for the facility residents depending on the weather and overall participation rate. Based on a review of the forms and documents provideCDSS inspection report, April 28, 2025 · control 27-AS-20241219144803

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not properly isolating residents in care. Staff do not ensure restrooms have toiletries. Staff do not ensure facility is kept clean and sanitized.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Unannounced complaint visit made out to this facility on 12/12/2024 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator Andrea Armstrong. A brief interview was conducted with the facility designated Administrator at this time. Current census was 93 residents. The purpose of this complaint visit was to complete this investigation and present the findings to this facility, and its representative, at this time. Based on a review of the forms and documents collected during the course of this investigation, it was learned that this facility used a vendor, Ecolab, for obtaining cleaning and maintenance supplies. In addition, another vendor, HD Supply, was used to obtain toiletries and trash bags as needed. It was observed that these orders were done on a monthly basis but it was also observed that additional orders were completed within the same month if more items were needed at that time. A review of the facility restrooms was conducted. ItCDSS inspection report, December 12, 2024 · control 27-AS-20240826133118
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee does not ensure that staff are adequately trained. Staff do not ensure that resident is administered medication(s) according to physician's instructions. Staff do not ensure that residents' medications are ordered on a timely basis. Staff retaliated against resident in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Unannounced complaint visit made out to this facility on 12/12/2024 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator Andrea Armstrong. A brief interview was conducted with the facility designated Administrator at this time. Current census was 93 residents. The purpose of this complaint visit was to complete this investigation and present the findings to this facility, and its representative, at this time. Based on a review of the forms and documents submitted into CCL, it was learned that facility staff were originally on boarded for a duration of 4 weeks after their date of hire. The total number of hours for the first 4 weeks of training amounted to a total of 41 hours. It was learned that 2 hours out of the overall 41 hours were dedicated to Personal Protective Equipment (PPE) and Infection Control and Prevention training. Based on a review of the facility medication room located on the first floor, It was learned that resident medCDSS inspection report, December 12, 2024 · control 27-AS-20240925092906
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedLicensee does not ensure enough staff are present to prevent inappropriate interaction between residents.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Unannounced complaint visit made out to this facility on 12/12/2024 by Licensing Program Analyst (LPA) Charlie Yang who was met by the facility designated Administrator Andrea Armstrong. A brief interview was conducted with the facility designated Administrator at this time. Current census was 93 residents. The purpose of this complaint visit was to complete this investigation and present the findings to this facility, and its representative, at this time. Based on interviews conducted and a review of the forms and documents that were received during the course of this investigation, it was learned that R1 and R2 were both facility residents who were placed in the Memory Care Unit of this facility. It was learned that these residents were mainly diagnosed with some form of cognitive impairment by their licensed medical professionals. It was learned that these residents would often roam the memory care unit or pace the hallways without any particular purpose in mind. It was learned thatCDSS inspection report, December 12, 2024 · control 27-AS-20241008143051
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedResident was not being given medications as needed.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced on 03/21/2024 at 12:45 PM to deliver complaint findings, LPA Martinez met with Andrea Armstrong and explained the purpose of the visit. Throughout the course of the investigation, LPA Martinez conducted interviews and reviewed facility documents. It was learned resident 1 (R1) was sent to the Emergency Room (ER) on October 27, 2023. R1 returned to Oakmont of Lodi facility on November 15, 2023. Upon return, R1 required a higher level of care. R1 was reassessed and their Individualized Service Plan (ISP) was updated. R1 required Medication Management Services. The ISP states the following: " Requires medication assistance with 1 to 5 medications including all oral, topical, inhalers, drops, patches, supplements and PRN medications... medication storage included... expected result: receives medication in a timely manner...task description: assist with medication administration as order." In addition, R1 wCDSS inspection report, March 21, 2024 · control 27-AS-20231215103201
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility failed to provide care and supervision. Facility failed to seek timely medical care.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced on 01/17/2024 at 9:15 AM to deliver complaint findings, LPA Martinez met with Administrator, Andrea Armstrong, and explained the purpose of the visit. Throughout the course of the investigation, LPA Martinez conducted interviews, shadowed staff, toured the facility, and conducted file reviews. It was learned resident 1 (R1) slid off their bed onto the floor, and did not have their call button pendent at time due to R1 taking off their call button pendent. The time of incident was undetermined due to R1 not being checked on. The time frame of the incident is sometime between October 26, 2023 around 8:00 PM and October 27, 2023 at approximately 4:00 PM. Furthermore, it is unknown how long R1 was on the floor due to not being checked on. R1 was found by staff in their room on the floor naked on October 27, 2023. R1 sustained rug burns, skin tears, and bruising. R1 was sent to the Emergency Room (ER) and wCDSS inspection report, January 17, 2024 · control 27-AS-20231107162650
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff is stealing resident's medication. Facility not following admission agreement by charging visitors for liquor.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 01/17/2024 at 9:15 AM, Licensing Program Analyst (LPA) Avelina Martinez arrived at the facility unannounced to deliver complaint findings. LPA Martinez met with Andrea Armstrong during today’s visit and explained the purpose of the visit. Throughout the course of this investigation, LPA Martinez conducted interviews, reviewed facility records, and conducted tours of the facility. LPA Martinez conducted a controlled drug administration audit with facility staff. The audit consisted of reviewing eight resident's controlled drug administration records. Facility staff counted the controlled medication during the audit, and the medication count was correct. There were no missing controlled medication during the audit on December 14, 2023. Continued... UnsubstantiatedCDSS inspection report, January 17, 2024 · control 27-AS-20231114094113

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 46 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
8
typical for this size: 1
Type B citations
2
typical for this size: 1
Substantiated complaints
10
typical for this size: 2
Total complaints
13
typical for this size: 7
State visits on file
46
typical for this size: 19
See the full inspection record on the state's site →
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