Ivy Park At Bonita is a residential care home for the elderly (RCFE) in Chula Vista, San Diego County, California — state license #374604757, licensed for 96 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated January 15, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2024, the state has visited this home 11 times and filed 10 documents. The most recent — a complaint investigation report on January 15, 2026 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 5 documents with transcribed findings, dated April 10, 2025 to January 15, 2026. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (1), “Unsubstantiated” (2). 5 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jan 15, 2026Substantiated
Allegation investigated: Facility was not clean
Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced complaint visit and also delivered complaint investigation findings. LPA introduced himself and stated the purpose of the visit with Executive Director Randal Newton. The Department’s investigation consisted of interviews with staff, outside sources and LPA observation. On January 15, 2026, LPA conducted an unannounced visit to the facility to investigate the allegation that the facility was not clean. LPA interviewed staff, an outside source, and observed the condition of the facility. It was reported that the facility was renovating the second floor creating a lot of drywall dust that was not immediately cleaned. LPA interviewed Staff 2 (S2) and Staff 3 (S3), who both stated that the second floor of the facility has been undergoing renovation for over two weeks. They explained that the wallpaper throughout the halls was being removed, and the walls were sanded and painted. Substantiatedthe state’s words, verbatim · CDSS document, Jan 15, 2026 · control 08-AS-20260113133651
Jan 15, 2026Substantiated
Allegation investigated: Refrigerator/Freezer were not in working condition Washer/Dryer were not maintained in good repair
Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced complaint visit and also delivered complaint investigation findings. LPA introduced himself and stated the purpose of the visit with Executive Director Randal Newton. The Department’s investigation consisted of interviews with staff, outside sources and LPA observation. On January 15, 2025, LPA conducted an unannounced visit to the facility to investigate the above allegations. During the visit, LPA interviewed staff, observed the kitchen and laundry areas, and assessed the condition of equipment. Regarding the allegation that the refrigerator and freezer were not in working condition, LPA interviewed Staff 1 (S1), who stated that the cooler and freezer have been undergoing maintenance for the past two weeks. S1 reported that both units are operational but the thermostats fluctuate throughout the day. S1 further explained that they believe a major repair is needed, which requires corporate approval. LPA observed thethe state’s words, verbatim · CDSS document, Jan 15, 2026 · control 08-AS-20260109142138
Oct 23, 2025Unsubstantiated
Allegation investigated: Staff was abusive towards resident
Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced complaint visit and also delivered findings regarding the above complaint allegation. LPA introduced himself and disclosed the purpose of the visit with Executive Director Randal Newton. On December 23, 2024 it was alleged that Staff 1 (S1) was abusive towards Resident 1 (R1). It was reported that R1 stated " I think something happens to me when I'm with S1. When asked to further explain, R1 stated " I don't know." R1 was asked if they were safe. R1 stated, "yes, I'm ok.". The Department’s investigation consisted of an unannounced facility visit, interviews with facility staff, resident's, outside parties and records review. Records review revealed R1 has a diagnosis of senile degeneration of the brain, vascular dementia and major depressive disorder. R1 is also confused and disoriented at times. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 23, 2025 · control 08-AS-20241223134527
Oct 23, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 19, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 6, 2025Unsubstantiated
Allegation investigated: Staff did not dispense medication as prescribed
Licensing Program Analyst (LPA) Ramon Serrano conducted an unannounced complaint visit and also delivered findings regarding the above complaint allegation. LPA introduced himself and disclosed the purpose of the visit with Executive Director Randal Newton. On July 29, 2025 it was alleged that staff did not dispense Resident 1 (R1) medication as prescribed. It was reported that medications obtained for R1 were found to still be in "pill packs" or bottles despite instructions indicating that they were to be dispensed to R1 several times a day. It was specifically reported that R1 had a full bottle of acetaminophen which should have been dispensed. The Department’s investigation consisted of an unannounced facility visit, interviews with facility staff and records review. LPA interviewed Staff 1 (S1) who works both in the assisted living and the memory care unit. S1 stated that medication refills are requested by facility staff 80 percent of the time while 20 percent of the time it is rethe state’s words, verbatim · CDSS document, Aug 6, 2025 · control 08-AS-20250729152529
Apr 10, 2025Unfounded
Allegation investigated: Neglect resulted in rib fractures Staff did not administer medications as prescribed
Licensing Program Analyst (LPA) Ramon Serrano, conducted an unannounced Complaint Visit. LPA introduced himself and discussed the purpose of the visit with Executive Director (ED) Randal Newton. During today's visit, a records review revealed the alleged victim; Resident 1 (R1) does not reside at the facility. LPA reviewed a current resident roster dated April 10, 2025 for both the assisted living and memory care units. LPA also reviewed "move in" and "move out" rosters dated January 1, 2025 through today's date. LPA interviewed ED who stated that R1 is not a resident of the facility. LPA investigation determined that R1 is not a resident of this facility, therefore the above allegations are determined to be Unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. An exit interview was conducted with Randal Newton. A copy of this report along with licensee rights was provided to Randal Newthe state’s words, verbatim · CDSS document, Apr 10, 2025 · control 08-AS-20250409111516
Feb 24, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 3, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 17, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Ivy Park At Bonita licensed?
Yes — Ivy Park At Bonita is a licensed residential care home for the elderly (RCFE) in Chula Vista (San Diego County): California license #374604757, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 96 residents. State records list 10 inspection and complaint documents since 2024; the most recent, a complaint investigation report dated January 15, 2026, was marked “Substantiated” by the state.
Can Ivy Park At Bonita care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Ivy Park At Bonita with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 96 NON-AMBULATORY, OF WHICH 8 MAY BE BEDRIDDEN. HOSPICE WAIVER GRANTED FOR (25).
How much does Ivy Park At Bonita cost?
California's public licensing record does not include Ivy Park At Bonita's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Ivy Park At Bonita accept Medi-Cal or the Assisted Living Waiver?
Ivy Park At Bonita is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
66 of 96 beds occupied (69%) when the state visited on January 15, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Ivy Park At Bonita?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 11 state visits and 10 dated documents since 2024 for Ivy Park At Bonita; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 15, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(619) 470-2220Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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