Good Samaritan Retirement Home

Licensing Program Analyst (LPA) Iby Strong conducted an unannounced visit to open a complaint investigation on the above allegation. LPA identified herself and discussed the purpose of the visit with Director Susan Sorensen. On September 5, 2023 Community Care Licensing (CCL) received a complaint stating staff did not treat multiple residents with dignity. During investigation, LPA Strong collected pertinent resident records as well as facility documentation and conducted interviews. According to allegation, staff interactions with residents have been unkind and staff yell at residents. Interviews with multiple residents revealed no instances of staff members being rude with residents or staff raising their voice towards them. Interview with Director revealed there have been no recent reports made from family members or employees of staff being unkind or loud towards residents. Interview with multiple staff did not reveal any additional information to prove residents are being treatedRead the full finding— CDSS inspection report, September 11, 2023 · control 08-AS-20230905103745

Licensing Program Analyst (LPA) Esther Miller conducted an unannounced complaint investigation visit to the facility in order to deliver findings on the above allegation. LPA was granted entry to the facility by Susan Sorensen, Administrator, after identifying herself and explaining the reason for the visit. On August 15, 2022, it was alleged that facility did not safeguard personal property and facility did not protect resident from emotional abuse. The Department’s investigation consisted of review of facility and outside source records, and interviews of facility staff and outside sources. Staff and outside source interviews indicated that Resident 1 (R1) and Resident 2 (R2) were roommates from February 2022 to until August 2022. During that time, facility records revealed that both residents did not get along and accused each other of taking items. Interview with an outside source [Continued on LIC9099-C, Page 1 of 2] UnsubstantiatedRead the full finding— CDSS inspection report, April 12, 2023 · control 08-AS-20220815162822