Country Club Guest Home is a residential care home for the elderly (RCFE) in Escondido, San Diego County, California — state license #372004630, licensed for 30 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 13 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated February 11, 2026 — published below in full, verbatim and unscored.

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Country Club Guest Home

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Residential care home for the elderly (RCFE) · Mid-size home, 30 residents · Escondido, CA · San Diego County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #372004630, held since 1989 · read from the California state record on August 2, 2026 ·See on State Site →
25533 Rua Michelle · Escondido, San Diego County
Phone
(760) 747-0957
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 18 residents
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
FACILITY SERVES THIRTY (30) ELDERLY CLIENTS AGE 60 YEARS AND ABOVE; EIGHTEEN (18) NONAMBULATORY AND TWELVE (12) AMBULATORY. HOSPICE APPROVED FOR ONE (1)State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 15 times and filed 13 documents. The most recent — a complaint investigation report on February 11, 2026 — closed with the state’s outcome word: “Unsubstantiated.”

Most recent state visit
February 11, 2026
Occupancy at that visit
27 of 30 beds

The state's published file for this home includes 7 documents with transcribed findings, dated December 1, 2022 to February 11, 2026. 7 of the 7 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (2), “Unsubstantiated” (3). 7 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 13 documentsFull record on the state’s site →
20261 state visit · 2 documents
Feb 11, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Resident is being financially abused by licensee.

On 02/11/2026, Licensing Program Analyst (LPA) Antonine Richard investigated the above allegation. LPA Richard met with the Administrator Julie Ramirez, and the purpose of this visit was explained. The investigation consisted of the following: During today’s visits, LPA toured the entire facility. On 02/11/2026, LPA reviewed and requested the following documents: residents roster and staff roster. LPA reviewed five Residents #1-5 (R1-R5) Admissions Agreement, Physicians' Reports, and Medication records. LPA also requested and obtained the following documents for Resident #1 (R1): Residents' Appraisals, Needs & Services, and two checks from DBA Senior Impact. LPA interviewed five residents (R1-R5), four staff members (S1-S4), and the Administrator (A1). Report continued on LIC9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 11, 2026 · control 18-AS-20230710110439
Feb 11, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Aug 25, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 5 documents
Dec 16, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility staff are financially abusing resident

On 12/16/2024, Licensing Program Analyst (LPA), Janette Romero arrived unannounced to deliver investigative findings regarding the allegation listed above. LPA met with Caregiver, Victoria Matthews who was informed of the purpose of the visit. Licensee, Julie Ramirez was contacted over the phone and also informed of the purpose of the visit. It was alleged Staff 1 (S1) accompanied Resident 1 (R1) to the bank to withdraw $5,000.00 in July 2024 to pay their rent balance and R1 may be getting financially abused by the facility. LPA reviewed R1's Physician Report (LIC602A) dated 8/17/2023, which indicates R1 does not have the capacity to manage their own cash resources. LPA reviewed R1's admission agreement dated 3/1/2015 noting R1 is responsible for themselves, and the facility will maintain and supervise R1's cash resources. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 16, 2024 · control 18-AS-20240814162626
Nov 18, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff physically and emotionally abused resident

On 12/16/2024, Licensing Program Analyst (LPA), Janette Romero arrived unannounced to deliver amended investigative findings regarding the allegation listed above. LPA met with Caregiver, Victoria Matthews who was informed of the purpose of the visit. Licensee, Julie Ramirez was contacted over the phone and also informed of the purpose of the visit. It was alleged Resident 1 (R1) was being physically and emotionally abused by Staff 1 (S1) and R1 sustained multiple bruises on their forearm and back of leg. It was not described how R1 is allegedly emotionally abused. LPA toured the facility, made a collateral visit, conducted resident, staff, and witness interviews and obtained copies of pertinent documentation. LPA made a collateral visit to R1's day program and observed R1 with multiple bruises on their forearms and back of leg. A witness interview conducted revealed R1 has been observed at day program with bruises on their forearms since 2023 but the day program did not suspect abusethe state’s words, verbatim · CDSS document, Nov 18, 2024 · control 18-AS-20241113162414
Nov 18, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 21, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff did not provide resident a statement of fees or payments

On 12/27/2024, Licensing Program Analyst (LPA), Janette Romero made an unannounced visit to the facility to deliver amended findings regarding the allegation listed above. LPA met with Caregiver, Claras Aguas who was informed of the of the purpose of the visit. LPA communicated with Licensee, Julie Ramirez over the phone who was also informed of the purpose of the visit. It was alleged the facility is managing Resident 1's (R1's) finances and did not provide them with receipts or statements of fees. LPA toured the facility, conducted interviews and obtained copies of pertinent records. LPA reviewed R1's Physician's Report (LIC602A) dated 8/17/2023, which indicates R1 does not have the capacity to manage their own cash resources. LPA also reviewed two (2) Resident Appraisals (LIC603s) for R1 dated 3/1/2015 and 6/14/2019, which list assistance with managing cash resources as a service needed. LPA reviewed R1's admission agreement dated 3/1/2015, which also indicates the facility will maithe state’s words, verbatim · CDSS document, Aug 21, 2024 · control 18-AS-20240814162626
Aug 8, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 3 documents
Sep 13, 2023Complaint investigation reportSubstantiated

Allegation investigated: Staff yell at residents Staff are not providing adequate food service to residents

Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegations listed above. LPA met with Co-Administrator Kevin Ramirez and explained the purpose of the visit. Regarding the allegation "Staff yell at residents", it was alleged that Staff #1(S1) yells at the residents. Five (5) of nine (9) residents interviewed reported either having been yelled at by S1 or observing S1 yelling at a resident. Five (5) staff of five (5) staff interviewed denied ever yelling at a resident, observing a staff yell at a resident, or hearing of a staff yelling at a resident. Regarding the allegation "Staff are not providing adequate food service to residents", it was alleged that foods are served cold when they should be hot. Five (5) of nine (9) residents interviewed reported foods such as burritos, pizza, oatmeal, pasta, sausages, quesadillas, soup, grilled cheese sandwiches, and chili are often served cold. Five (5) of five (5) staffthe state’s words, verbatim · CDSS document, Sep 13, 2023 · control 18-AS-20230215123217
Sep 13, 2023Complaint investigation reportUnfounded

Allegation investigated: Illegal Eviction

Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced at the facility to conclude an investigation into the allegation listed above. LPA met with Co-Administrator (Co-AD) Kevin Ramirez and explained the purpose of the visit. Regarding the allegation "Illegal eviction", it was alleged that due to nonpayment of rent, Resident #1(R1) was given a handwritten notice of eviction without 30 days’ notice. Interview with Licensee Julie Ramirez revealed R1 was provided a written 30-day notice to evict on 4/20/2023 for nonpayment of rent in its entirety for the months November 2022, January 2023, February 2023, March 2023, and April 2023 which was in violation of the terms of the admission agreement. Review of R1's admission agreement revealed R1 agreed to the terms of the admission agreement as evidenced by thier signature. Records reviewed also indicated a copy of R1's 30-day eviction notice was also emailed to R1's care coordinator on 4/20/2023. This agency has investigated thethe state’s words, verbatim · CDSS document, Sep 13, 2023 · control 18-AS-20230525141314
Aug 29, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 1
Type B citations2typical 1
Substantiated complaints3typical 2
Total complaints7typical 7
State visits on file15typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 1989.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261202025110202445120232312022330
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — San Diego County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2024 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (760) 747-0957

Is Country Club Guest Home licensed?

Yes — Country Club Guest Home is a licensed residential care home for the elderly (RCFE) in Escondido (San Diego County): California license #372004630, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 30 residents. State records list 13 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated February 11, 2026, was marked “Unsubstantiated” by the state.

Can Country Club Guest Home care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Country Club Guest Home with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY SERVES THIRTY (30) ELDERLY CLIENTS AGE 60 YEARS AND ABOVE; EIGHTEEN (18) NONAMBULATORY AND TWELVE (12) AMBULATORY. HOSPICE APPROVED FOR ONE (1)

How much does Country Club Guest Home cost?

California's public licensing record does not include Country Club Guest Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Country Club Guest Home accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Country Club Guest Home through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in San Diego County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

27 of 30 beds occupied (90%) when the state visited on February 11, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Country Club Guest Home?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 15 state visits and 13 dated documents since 2022 for Country Club Guest Home; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 11, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

7 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident is being financially abused by licensee.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 02/11/2026, Licensing Program Analyst (LPA) Antonine Richard investigated the above allegation. LPA Richard met with the Administrator Julie Ramirez, and the purpose of this visit was explained. The investigation consisted of the following: During today’s visits, LPA toured the entire facility. On 02/11/2026, LPA reviewed and requested the following documents: residents roster and staff roster. LPA reviewed five Residents #1-5 (R1-R5) Admissions Agreement, Physicians' Reports, and Medication records. LPA also requested and obtained the following documents for Resident #1 (R1): Residents' Appraisals, Needs & Services, and two checks from DBA Senior Impact. LPA interviewed five residents (R1-R5), four staff members (S1-S4), and the Administrator (A1). Report continued on LIC9099-C. UnsubstantiatedCDSS inspection report, February 11, 2026 · control 18-AS-20230710110439

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff are financially abusing resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/16/2024, Licensing Program Analyst (LPA), Janette Romero arrived unannounced to deliver investigative findings regarding the allegation listed above. LPA met with Caregiver, Victoria Matthews who was informed of the purpose of the visit. Licensee, Julie Ramirez was contacted over the phone and also informed of the purpose of the visit. It was alleged Staff 1 (S1) accompanied Resident 1 (R1) to the bank to withdraw $5,000.00 in July 2024 to pay their rent balance and R1 may be getting financially abused by the facility. LPA reviewed R1's Physician Report (LIC602A) dated 8/17/2023, which indicates R1 does not have the capacity to manage their own cash resources. LPA reviewed R1's admission agreement dated 3/1/2015 noting R1 is responsible for themselves, and the facility will maintain and supervise R1's cash resources. UnsubstantiatedCDSS inspection report, December 16, 2024 · control 18-AS-20240814162626
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff physically and emotionally abused resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/16/2024, Licensing Program Analyst (LPA), Janette Romero arrived unannounced to deliver amended investigative findings regarding the allegation listed above. LPA met with Caregiver, Victoria Matthews who was informed of the purpose of the visit. Licensee, Julie Ramirez was contacted over the phone and also informed of the purpose of the visit. It was alleged Resident 1 (R1) was being physically and emotionally abused by Staff 1 (S1) and R1 sustained multiple bruises on their forearm and back of leg. It was not described how R1 is allegedly emotionally abused. LPA toured the facility, made a collateral visit, conducted resident, staff, and witness interviews and obtained copies of pertinent documentation. LPA made a collateral visit to R1's day program and observed R1 with multiple bruises on their forearms and back of leg. A witness interview conducted revealed R1 has been observed at day program with bruises on their forearms since 2023 but the day program did not suspect abuseCDSS inspection report, November 18, 2024 · control 18-AS-20241113162414
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not provide resident a statement of fees or payments
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 12/27/2024, Licensing Program Analyst (LPA), Janette Romero made an unannounced visit to the facility to deliver amended findings regarding the allegation listed above. LPA met with Caregiver, Claras Aguas who was informed of the of the purpose of the visit. LPA communicated with Licensee, Julie Ramirez over the phone who was also informed of the purpose of the visit. It was alleged the facility is managing Resident 1's (R1's) finances and did not provide them with receipts or statements of fees. LPA toured the facility, conducted interviews and obtained copies of pertinent records. LPA reviewed R1's Physician's Report (LIC602A) dated 8/17/2023, which indicates R1 does not have the capacity to manage their own cash resources. LPA also reviewed two (2) Resident Appraisals (LIC603s) for R1 dated 3/1/2015 and 6/14/2019, which list assistance with managing cash resources as a service needed. LPA reviewed R1's admission agreement dated 3/1/2015, which also indicates the facility will maiCDSS inspection report, August 21, 2024 · control 18-AS-20240814162626

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff yell at residents Staff are not providing adequate food service to residents
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced to the facility to conclude an investigation into the allegations listed above. LPA met with Co-Administrator Kevin Ramirez and explained the purpose of the visit. Regarding the allegation "Staff yell at residents", it was alleged that Staff #1(S1) yells at the residents. Five (5) of nine (9) residents interviewed reported either having been yelled at by S1 or observing S1 yelling at a resident. Five (5) staff of five (5) staff interviewed denied ever yelling at a resident, observing a staff yell at a resident, or hearing of a staff yelling at a resident. Regarding the allegation "Staff are not providing adequate food service to residents", it was alleged that foods are served cold when they should be hot. Five (5) of nine (9) residents interviewed reported foods such as burritos, pizza, oatmeal, pasta, sausages, quesadillas, soup, grilled cheese sandwiches, and chili are often served cold. Five (5) of five (5) staffCDSS inspection report, September 13, 2023 · control 18-AS-20230215123217
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedIllegal Eviction
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Tricia Danielson arrived unannounced at the facility to conclude an investigation into the allegation listed above. LPA met with Co-Administrator (Co-AD) Kevin Ramirez and explained the purpose of the visit. Regarding the allegation "Illegal eviction", it was alleged that due to nonpayment of rent, Resident #1(R1) was given a handwritten notice of eviction without 30 days’ notice. Interview with Licensee Julie Ramirez revealed R1 was provided a written 30-day notice to evict on 4/20/2023 for nonpayment of rent in its entirety for the months November 2022, January 2023, February 2023, March 2023, and April 2023 which was in violation of the terms of the admission agreement. Review of R1's admission agreement revealed R1 agreed to the terms of the admission agreement as evidenced by thier signature. Records reviewed also indicated a copy of R1's 30-day eviction notice was also emailed to R1's care coordinator on 4/20/2023. This agency has investigated theCDSS inspection report, September 13, 2023 · control 18-AS-20230525141314

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 15 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
2
typical for this size: 1
Substantiated complaints
3
typical for this size: 2
Total complaints
7
typical for this size: 7
State visits on file
15
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

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(760) 747-0957
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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