St. Paul's Villa is a residential care home for the elderly (RCFE) in San Diego, San Diego County, California — state license #370804823, licensed for 200 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 16 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated January 8, 2026 — published below in full, verbatim and unscored.

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St. Paul's Villa

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Residential care home for the elderly (RCFE) · Large community, 200 residents · San Diego, CA · San Diego County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #370804823, held since 1992 · read from the California state record on August 2, 2026 ·See on State Site →
2340 Fourth Avenue · San Diego, San Diego County
Phone
(619) 232-2996
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryVerified in record
Dementia / memory careNot on file — ask the home
Hospice careVerified in record
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
FACILITY SERVES ELDERLY CLIENTS AGE 60 AND ABOVE. FACILITY IS LICENSED FOR 200 RESIDENTS,OF WHOM 80 MAY BE NON-AMBULATORY ON ENTIRE 2ND FLOOR. APPROVED FOR LOCKED DEMENTIA UNIT WITH DELAYED EGRESS DOORS ON SECOND FLOOR. HOSPICE WAIVER APPROVED FOR 12 CLIENTS.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 16 times and filed 16 documents. The most recent is a facility evaluation report, dated January 8, 2026.

Most recent state visit
June 16, 2026
Occupancy at the June 19, 2025 visit
109 of 200 beds

The state's published file for this home includes 7 documents with transcribed findings, dated January 18, 2023 to June 19, 2025. 7 of the 7 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (5). 7 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 7 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 16 documentsFull record on the state’s site →
20261 state visit · 1 document
Jan 8, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 4 documents
Jun 19, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Neglect/Lack of Supervision resulting in serious bodily injuries. Neglect resulting in delayed medical care. Neglect resulting in UTI/Sepsis.

Licensing Program Analyst (LPA) Juliana Barfield conducted an unannounced subsequent complaint visit regarding the above-mentioned allegations. LPA was met by, identified herself to, and discussed the purpose of the visit with Director of Nursing Divina Salinas. The Department's investigation consisted of records reviews and interviews with staff and outside sources. It was alleged that St. Paul’s Villa (facility) staff had neglect and lack of supervision that resulted in serious bodily injuries for Resident (R1). It was also alleged that there was staff neglect in delayed medical care and that licensee did not provide incontinent care. Based on records reviews and interviews, R1 sustained injuries from an unwitnessed fall at approximately 7:00pm on 08/20/24 during an altercation with another resident (R2). The residents were in front of the nursing station room where staff were working. The charge nurse immediately assessed R1 who complained of pain to the back of the head and buttockthe state’s words, verbatim · CDSS document, Jun 19, 2025 · control 08-AS-20241003144505
Jun 19, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff mismanaged resident's medication.

Program Analyst (LPA) Juliana Barfield conducted an unannounced complaint visit regarding the above-mentioned allegation. LPA was met by, identified herself to, and discussed the purpose of the visit with . Nursing Director Divina Salinas. The Department’s investigation consisted of records reviews and interviews with staff and outside sources. It was alleged that the staff mismanaged resident’s medication. Based on records reviews and interviews, Resident one (R1) and Resident two (R2) were at the nursing station to receive their medications on 03/13/2025. Medication Technician (Med Tech) had both of their medications separated in different souffle cups held in one hand. Med Tech used the other hand to get water. Med Tech handed R1 medication first, looked down and realized the dispensed medication was for R2. Med Tech told R1, “Wait, don’t take that yet,” and R1 replied that R1 had already taken the medication. Interviews revealed that R1 swallowed R2’s medication. R1 was monitored cthe state’s words, verbatim · CDSS document, Jun 19, 2025 · control 08-AS-20250317091651
Mar 20, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff did not ensure that resident was adminstered their medication as prescribed.

Licensing Program Analyst (LPA) Juliana Barfield conducted an unannounced complaint visit regarding the above-mentioned allegation. LPA was met by, identified herself to, and discussed the purpose of the visit with Nursing Director Divina Salinas. LPA and Ms.Salinas briefly toured the facility. The Department's investigation consisted of record review and interviews with outside sources and staff. It was alleged that the facility staff did not ensure that a resident was adminstered their medication as prescribed. A resident was prescribed a course of medication for five days however, the staff input an incorrect time for the receipt of the medication into their electronic medication administration system. This resulted in the wrong dose being given to the resident on the first day of administration. No dose of medication was given on the second day. The correct dose was given on the third day before the staff became aware that the the overall administation course of the medication wasthe state’s words, verbatim · CDSS document, Mar 20, 2025 · control 08-AS-20250313130008
Jan 22, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20245 state visits · 5 documents
Dec 19, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Unlawful eviction. Licensee did not report changes in resident’s condition to physician.

Licensing Program Analysts (LPAs) Amy Rodgers and Angelica Boyles conducted an unannounced visit to the facility to deliver investigative findings regarding the above-mentioned allegation. LPAs identified themselves, explained the purpose of the visit and nature of the complaint to LatTressa Downing, Executive Director. On 5/26/2021, the Department received this complaint which alleged, the facility illegally evicted Resident #1 (R1) [LIC 811 Confidential Names List was provided to identify the client.] and did not ensure changes in R1’s condition were reported to R1’s physician. The Department’s investigation included, facility tour, record reviews and interview with an outside source. (Continued on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 19, 2024 · control 08-AS-20210526114412
Aug 29, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 3, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 29, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 30, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Oct 10, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Facility did not take necessary precautions to prevent a scabies outbreak

On 10/10/2023, at about 2:30 PM, Licensing Program Analyst (LPA) Daniel Pena conducted an unannounced visit to the facility in order to initiate a complaint investigation. LPA was granted entry to the facility by Eleanor Downing, Administrator, after identifying himself and explaining the reason for the visit. On 10/5/2023, the Department received an allegation that the facility did not take necessary precautions to prevent an infectious disease outbreak. Allegedly, two residents were not treated for an infectious disease but the facility removed their clothing. Also, it was alleged that residents were placed into isolation but the families were not notified. Finally, it was alleged that two residents were isolated without clothing. The Department’s investigation consisted of LPA observations, review of facility records, and interviews with pertinet staff, residents and outside sources. On 10/10/2023, LPA’s visit included a walk-through of the facility, specifically the Memory Care Unithe state’s words, verbatim · CDSS document, Oct 10, 2023 · control 08-AS-20231005094127
Beside homes the same size
Type A citations1typical 1
Type B citations1typical 1
Substantiated complaints2typical 2
Total complaints7typical 7
State visits on file16typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 1992.
Year-by-year trend
YearVisitsDocumentsSubstantiated202611020253422024550202333020222202021110
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — San Diego County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (619) 232-2996

Is St. Paul's Villa licensed?

Yes — St. Paul's Villa is a licensed residential care home for the elderly (RCFE) in San Diego (San Diego County): California license #370804823, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 200 residents. State records list 16 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated January 8, 2026, appears in the inspection record on this page.

Can St. Paul's Villa care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists St. Paul's Villa with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordFACILITY SERVES ELDERLY CLIENTS AGE 60 AND ABOVE. FACILITY IS LICENSED FOR 200 RESIDENTS,OF WHOM 80 MAY BE NON-AMBULATORY ON ENTIRE 2ND FLOOR. APPROVED FOR LOCKED DEMENTIA UNIT WITH DELAYED EGRESS DOORS ON SECOND FLOOR. HOSPICE WAIVER APPROVED FOR 12 CLIENTS.

How much does St. Paul's Villa cost?

California's public licensing record does not include St. Paul's Villa's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Diego County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does St. Paul's Villa accept Medi-Cal or the Assisted Living Waiver?

St. Paul's Villa is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

109 of 200 beds occupied (55%) when the state visited on June 19, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for St. Paul's Villa?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 16 state visits and 16 dated documents since 2021 for St. Paul's Villa; 7 complaint-investigation narratives are transcribed verbatim below. The most recent, dated June 19, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

7 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedNeglect/Lack of Supervision resulting in serious bodily injuries. Neglect resulting in delayed medical care. Neglect resulting in UTI/Sepsis.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Juliana Barfield conducted an unannounced subsequent complaint visit regarding the above-mentioned allegations. LPA was met by, identified herself to, and discussed the purpose of the visit with Director of Nursing Divina Salinas. The Department's investigation consisted of records reviews and interviews with staff and outside sources. It was alleged that St. Paul’s Villa (facility) staff had neglect and lack of supervision that resulted in serious bodily injuries for Resident (R1). It was also alleged that there was staff neglect in delayed medical care and that licensee did not provide incontinent care. Based on records reviews and interviews, R1 sustained injuries from an unwitnessed fall at approximately 7:00pm on 08/20/24 during an altercation with another resident (R2). The residents were in front of the nursing station room where staff were working. The charge nurse immediately assessed R1 who complained of pain to the back of the head and buttockCDSS inspection report, June 19, 2025 · control 08-AS-20241003144505
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff mismanaged resident's medication.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Program Analyst (LPA) Juliana Barfield conducted an unannounced complaint visit regarding the above-mentioned allegation. LPA was met by, identified herself to, and discussed the purpose of the visit with . Nursing Director Divina Salinas. The Department’s investigation consisted of records reviews and interviews with staff and outside sources. It was alleged that the staff mismanaged resident’s medication. Based on records reviews and interviews, Resident one (R1) and Resident two (R2) were at the nursing station to receive their medications on 03/13/2025. Medication Technician (Med Tech) had both of their medications separated in different souffle cups held in one hand. Med Tech used the other hand to get water. Med Tech handed R1 medication first, looked down and realized the dispensed medication was for R2. Med Tech told R1, “Wait, don’t take that yet,” and R1 replied that R1 had already taken the medication. Interviews revealed that R1 swallowed R2’s medication. R1 was monitored cCDSS inspection report, June 19, 2025 · control 08-AS-20250317091651
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not ensure that resident was adminstered their medication as prescribed.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Juliana Barfield conducted an unannounced complaint visit regarding the above-mentioned allegation. LPA was met by, identified herself to, and discussed the purpose of the visit with Nursing Director Divina Salinas. LPA and Ms.Salinas briefly toured the facility. The Department's investigation consisted of record review and interviews with outside sources and staff. It was alleged that the facility staff did not ensure that a resident was adminstered their medication as prescribed. A resident was prescribed a course of medication for five days however, the staff input an incorrect time for the receipt of the medication into their electronic medication administration system. This resulted in the wrong dose being given to the resident on the first day of administration. No dose of medication was given on the second day. The correct dose was given on the third day before the staff became aware that the the overall administation course of the medication wasCDSS inspection report, March 20, 2025 · control 08-AS-20250313130008

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedUnlawful eviction. Licensee did not report changes in resident’s condition to physician.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analysts (LPAs) Amy Rodgers and Angelica Boyles conducted an unannounced visit to the facility to deliver investigative findings regarding the above-mentioned allegation. LPAs identified themselves, explained the purpose of the visit and nature of the complaint to LatTressa Downing, Executive Director. On 5/26/2021, the Department received this complaint which alleged, the facility illegally evicted Resident #1 (R1) [LIC 811 Confidential Names List was provided to identify the client.] and did not ensure changes in R1’s condition were reported to R1’s physician. The Department’s investigation included, facility tour, record reviews and interview with an outside source. (Continued on LIC9099-C) UnsubstantiatedCDSS inspection report, December 19, 2024 · control 08-AS-20210526114412

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility did not take necessary precautions to prevent a scabies outbreak
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 10/10/2023, at about 2:30 PM, Licensing Program Analyst (LPA) Daniel Pena conducted an unannounced visit to the facility in order to initiate a complaint investigation. LPA was granted entry to the facility by Eleanor Downing, Administrator, after identifying himself and explaining the reason for the visit. On 10/5/2023, the Department received an allegation that the facility did not take necessary precautions to prevent an infectious disease outbreak. Allegedly, two residents were not treated for an infectious disease but the facility removed their clothing. Also, it was alleged that residents were placed into isolation but the families were not notified. Finally, it was alleged that two residents were isolated without clothing. The Department’s investigation consisted of LPA observations, review of facility records, and interviews with pertinet staff, residents and outside sources. On 10/10/2023, LPA’s visit included a walk-through of the facility, specifically the Memory Care UniCDSS inspection report, October 10, 2023 · control 08-AS-20231005094127
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff yelled at resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced complaint visit to conduct follow up and deliver findings regarding the above-mentioned allegation. LPA identified herself to, was greeted by, and explained the purpose of the visit to Executive Director Eleanor “LaTressa” Downing. During today's visit, LPA observed residents in care, interviewed staff and residents, and obtained copies of facility records. The Department’s investigation consisted of interviews with residents, staff, and outside sources, records review, and a tour of the facility. It was alleged that staff yelled at a resident. Interviews and records review revealed that resident 1 (R1) had a diagnosis of mild cognitive impairment, was not confused or disoriented, was able to follow directions and communicate needs, and received assistance with medication administration. Continued on LIC9099-C page... UnsubstantiatedCDSS inspection report, May 24, 2023 · control 08-AS-20220314163959
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility restricted resident's access to their physician
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Daniel Pena conducted an unannounced visit to the facility to deliver investigative findings regarding the above-mentioned allegation. LPA identified himself, explained the purpose of the visit and nature of the complaint to Administrator, LaTressa Downing. On 1/28/2021, the Department received this complaint which alleged, the facility restricted a resident's access to their physician. The Department’s investigation included, virtual and onsite physical plant tours, record reviews and interviews with residents, staff and outside sources. A review of facility records which included Resident 1’s (R1) Face Sheet, Admission Agreement, Resident Appraisal, Appraisal Need and Services Plan, Physician's Report, Record of Centrally Stored Medications and Hospice Contract. R1 was admitted into the facility on 1/2/2021 diagnosed with encephalopathy, pneumonia, COPD, pulmonary mycobacterial infection, sepsis and vitamin deficiency. R1's records noted two physiciansCDSS inspection report, January 18, 2023 · control 08-AS-20210128122256

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 16 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
2
typical for this size: 2
Total complaints
7
typical for this size: 7
State visits on file
16
typical for this size: 19
See the full inspection record on the state's site →
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(619) 232-2996
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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