Garden Ville Home Care is a residential care home for the elderly (RCFE) in Chino, San Bernardino County, California — state license #366427615, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 17 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated November 13, 2025 — published below in full, verbatim and unscored.

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Garden Ville Home Care

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Chino, CA · San Bernardino County
LicensedWheelchairHospiceMemory care not on fileBedridden not on file
No openings reportedBeds change hands in days ·
License #366427615, held since 2017 · read from the California state record on August 2, 2026 ·See on State Site →
6206 Walnut Ave · Chino, San Bernardino County
Phone
(909) 548-0487
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 2 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 6 NON-AMBULATORY. HOSPICE WAIVER FOR 2.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2021, the state has visited this home 18 times and filed 17 documents. The most recent is a facility evaluation report, dated November 13, 2025.

Most recent state visit
November 13, 2025
Occupancy at the December 10, 2024 visit
5 of 6 beds

The state's published file for this home includes 4 documents with transcribed findings, dated November 29, 2022 to December 10, 2024. 4 of the 4 carry the state's recorded outcome word: “Unfounded” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 8 of 17 documentsFull record on the state’s site →
20253 state visits · 3 documents
Nov 13, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 15, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 22, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 3 documents
Dec 10, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff leaves resident in bed for extended periods of time. Staff cannot meet resident's needs.

Licensing Program Analyst (LPA) Javier Prieto arrived at the facility to conduct a complaint investigation regarding the aforementioned allegations. LPA Prieto met with Licensee Dulce Redford and explained the elements of the complaint. Allegation #1: LPA Prieto interviewed residents R1, R2, R3, R4, and R5. All residents confirmed that staff does not leave them in their beds for extended periods of time unless they are diagnosed as bedridden. R1, the resident in question, stated that she is unable to stand or walk and that staff are providing adequate care. R1's needs and services plan indicates that she requires continuous bed care. Allegation #2: LPA Prieto interviewed residents R1, R2, R3, R4, and R5. All residents affirmed that staff are meeting their needs. R1 confirmed that her needs are being met by the staff. Based on the information obtained, there is insufficient evidence to support the allegations that staff leave residents in bed for extended periods of time and that staffthe state’s words, verbatim · CDSS document, Dec 10, 2024 · control 56-AS-20241209082613
Oct 7, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff does not provide adequate food service. Staff does not ensure facility has adequate food supply. Staff does not ensure medication cabinet is locked. Staff does not ensure facility is clean and sanitized.

Licensing Program Analyst (LPA) Javier Prieto arrived at the facility to conduct a complaint investigation regarding the aforementioned allegations. LPA Prieto met with Licensee Dulce Redford and explained the elements of the complaint. Allegation #1: LPA Prieto interviewed residents R1, R2, R3, R4, R5, and R6. All residents stated that they are provided adequate food service. LPA observed food being served to residents of good quantity and quality. Allegation #2: During today's visit LPA observed a sufficient amount of perishables and non-perishables food supply at the facility. Allegation #3: During today's visit staff were iinterviewed and deny leaving medication cabinet unlocked. LPA observed medication cabinet to be locked and inaccessible to clients under care. Allegation #4: LPA Prieto toured the facility and found it to be clean and sanitized. Residents' bathrooms were observed to be clean and free from odors. Hallways were clear of any obstructions, and the facility's vent covthe state’s words, verbatim · CDSS document, Oct 7, 2024 · control 56-AS-20241004125615
Sep 23, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20232 state visits · 2 documents
Nov 16, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 16, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints4typical 0
State visits on file18typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2017.
Year-by-year trend
YearVisitsDocumentsSubstantiated20253302024330202333020223302021550
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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≈ $3,500–$5,500 /mo
our estimate — San Bernardino County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Garden Ville Home Care licensed?

Yes — Garden Ville Home Care is a licensed residential care home for the elderly (RCFE) in Chino (San Bernardino County): California license #366427615, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 17 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated November 13, 2025, appears in the inspection record on this page.

Can Garden Ville Home Care care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Garden Ville Home Care with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 6 NON-AMBULATORY. HOSPICE WAIVER FOR 2.

How much does Garden Ville Home Care cost?

California's public licensing record does not include Garden Ville Home Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Garden Ville Home Care accept Medi-Cal or the Assisted Living Waiver?

Garden Ville Home Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on December 10, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Garden Ville Home Care?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 18 state visits and 17 dated documents since 2021 for Garden Ville Home Care; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 10, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff leaves resident in bed for extended periods of time. Staff cannot meet resident's needs.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived at the facility to conduct a complaint investigation regarding the aforementioned allegations. LPA Prieto met with Licensee Dulce Redford and explained the elements of the complaint. Allegation #1: LPA Prieto interviewed residents R1, R2, R3, R4, and R5. All residents confirmed that staff does not leave them in their beds for extended periods of time unless they are diagnosed as bedridden. R1, the resident in question, stated that she is unable to stand or walk and that staff are providing adequate care. R1's needs and services plan indicates that she requires continuous bed care. Allegation #2: LPA Prieto interviewed residents R1, R2, R3, R4, and R5. All residents affirmed that staff are meeting their needs. R1 confirmed that her needs are being met by the staff. Based on the information obtained, there is insufficient evidence to support the allegations that staff leave residents in bed for extended periods of time and that staff— CDSS inspection report, December 10, 2024 · control 56-AS-20241209082613
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff does not provide adequate food service. Staff does not ensure facility has adequate food supply. Staff does not ensure medication cabinet is locked. Staff does not ensure facility is clean and sanitized.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived at the facility to conduct a complaint investigation regarding the aforementioned allegations. LPA Prieto met with Licensee Dulce Redford and explained the elements of the complaint. Allegation #1: LPA Prieto interviewed residents R1, R2, R3, R4, R5, and R6. All residents stated that they are provided adequate food service. LPA observed food being served to residents of good quantity and quality. Allegation #2: During today's visit LPA observed a sufficient amount of perishables and non-perishables food supply at the facility. Allegation #3: During today's visit staff were iinterviewed and deny leaving medication cabinet unlocked. LPA observed medication cabinet to be locked and inaccessible to clients under care. Allegation #4: LPA Prieto toured the facility and found it to be clean and sanitized. Residents' bathrooms were observed to be clean and free from odors. Hallways were clear of any obstructions, and the facility's vent cov— CDSS inspection report, October 7, 2024 · control 56-AS-20241004125615

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident sustained a bruise due to staff neglect Staff are not seeking medical attention for residents Staff are over medicating residents Staff left residents in diapers for extended period of time Staff are not providing adequate food service Staff overcharged resident for care Staff did not safeguard residents personal belongings
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA met with Administrator Dulce Redford and explained the elements of the complaint. Allegation #1 - LPA Prieto interviewed staff #1 (S1) and S2 who state that they have not observed any bruising on the residents in care. LPA interviewed resident #1 (R1), R2 and R3, all who state they have not sustained bruising while at the facility. Allegation #2 - LPA Prieto interviewed S1 and S2 who state residents have not had medical issues that require medical attention. R1, R2, R3 state they have not had medical issues that require medical attention. Allegation #3 - Documents obtained reveal the R1 and R2 are receiving their medication as prescribed. Unsubstantiated— CDSS inspection report, April 5, 2023 · control 56-AS-20230403125422

2022

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFacility staff were not present at the facility. Uncleared adult at the facility
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Javier Prieto made an unannounced visit to investigate and deliver findings for the allegations listed above. LPA stated the purpose of the visit and was granted entry and met with Administrator Dulce Redford. The investigation consisted of a facility tour, resident interviews, staff interviews, and document review. For allegation, Facility staff were not present at the facility: Interviews with staff and documentation obtained was revealed when Redford produced copies of staff records showing staff #1 (S1), who was present during time of initial complaint visit, as the facility manager/DSP, with records that S1 is fingerprint cleared. Fingerprint cleared records were obtained during today's visit with documentation of S1 title and relationship to the facility. For allegation, uncleared adult at the facility: Fingerprint clearance records were also obtained for adult present at the facility during time of initial complaint visit. Fingerprint cleared adul— CDSS inspection report, November 29, 2022 · control 56-AS-20221121144013

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 18 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
4
typical for this size: 0
State visits on file
18
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(909) 548-0487
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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