Golden Horizon Senior Care is a residential care home for the elderly (RCFE) in Ontario, San Bernardino County, California — state license #361881309, licensed for 22 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 16 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated July 10, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 19 times and filed 16 documents. The most recent is a facility evaluation report, dated July 10, 2026.
The state's published file for this home includes 8 documents with transcribed findings, dated November 9, 2022 to September 25, 2025. 8 of the 8 carry the state's recorded outcome word: “Substantiated” (2), “Unfounded” (2), “Unsubstantiated” (4). 8 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 8 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 10, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 27, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 25, 2025Unsubstantiated
Allegation investigated: Staff allowed an underage individual to work at the facility Staff stole resident's funds Staff did not ensure a comfortable facility temperature was maintained for residents in care Staff allowed resident in care to leave the facility unassisted
Licensing Program Analyst (LPA) Raquel Hernandez conducted an unannounced visit to deliver findings on the allegation listed above. LPA met with and explained the purpose of the visit. The investigation consisted of staff interviews, resident interviews and facility tour. For the allegation, Staff allowed an underage individual to work at the facility. LPA Hernandez observed staff roster and did not observe underage staff working at the facility. Additionally, LPA Hernandez conducted (4) resident interviews that indicated 4 out of the 4 residents did not witness an underage individual working at the facility. Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 25, 2025 · control 56-AS-20250701160048
Sep 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 25, 2025Substantiated
Allegation investigated: Staff did not prevent residents from engaging in a physical altercation. Resident sustained severe injuries due to staff neglect.
Licensing Program Analyst (LPA) Paola Guerrero made an unannounced visit to deliver findings for the allegations listed above. LPA stated the purpose of the visit and was granted entry and met with Facility Caregiver Staphanie Morales. The investigation consisted of resident interviews, staff interviews, and record review. For allegation, Staff did not prevent residents from engaging in a physical altercation: Interviews with the clients and the staff revealed that on 8/7/2023 Resident R1 was physically assaulted by Resident R2. On 8/6/2023, Staff S1 was the only staff on duty at the facility as of 6:00 PM. S1 went to sleep around 10:00 PM on 8/6/2023 which left the residents in the facility unsupervised from 10:00 PM on 8/6/2023 to 1:00 AM on 8/7/2023. Around 1:00 AM, S1 was awoken by Resident R3 and informed there was an assault between R1 and R2. At this time, S1 walked into the living room and found R1 sitting on the couch covered in blood. S1 asked R1 what happened, S1 told R1 thathe state’s words, verbatim · CDSS document, Apr 25, 2025 · control 56-AS-20230815163259
Apr 7, 2025Substantiated
Allegation investigated: Staff inappropriately touched clients in care
Licensing Program Analyst (LPA) Raquel Hernandez conducted an unannounced visit to deliver findings on the allegation listed above. LPA met with Administator Ebarheem Hamed and explained the purpose of the visit. The investigation consisted of staff interviews, resident interviews and document review. Community Care Licensing Division Investigator Dennis Seng conducted three (3) staff interviews. 3 out of the 3 staff believed there was sexual relationship between Resident #1 (R1) and Staff #1 (S1). Dennis Sang conducted four (4) resident interviews. 4 out of the 4 residents indicated they would see S1 spending time in R1’s room and Resident #5 (R5) witnessed S1 touching R1 inappropriately. Resident #4 (R4) stated they saw inappropriate photos of S1 on R1’s phone but did not see any inappropriate interactions between R1 and S1. R1 stated they had engaged in sexual intercourse with S1. Additionally, S1 stated to have a sexual relationship with R1 while working at the facility. Substantiathe state’s words, verbatim · CDSS document, Apr 7, 2025 · control 56-AS-20241030141759
Apr 7, 2025Unfounded
Allegation investigated: Staff did not obtain medical care for resident in a timely manner
Licensing Program Analyst (LPA) Raquel Hernandez conducted an unannounced visit to deliver findings on the allegation listed above. LPA met with Administator Ebarheem Hamed and explained the purpose of the visit. The investigation consisted of interviews and document review. LPA Hernandez interviewed (5) residents and (2) staff. 5 out of the 5 residents stated staff do help them in a timely manner. Additionally, 2 out fo the 2 staff stated they do help the residents in a timely manner. Administrator Ebraheem Hamed confirmed Resident #1 (R1) does not live at the facility. Administrator stated R1 has never lived at the facility or next door on additional property. Unfoundedthe state’s words, verbatim · CDSS document, Apr 7, 2025 · control 56-AS-20250403085711
Jan 24, 2025Unfounded
Allegation investigated: Staff are witholding food and water from residents Facility is not kept clean
Licensing Program Analyst (LPA) Raquel Hernandez conducted an unannounced visit to deliver findings on the allegation listed above. LPA met with Administrator Ebraheem Hamed and explained the purpose of the visit. The investigation consisted of staff and resident interviews and facility tour. LPA Hernandez interviewed (4) residents and (1) staff. 4 out of the 4 residents stated staff do no withold food and water from residents in care. Staff interviewed stated facility staff do not withold food and water from residents. Additionally, 4 out of the 4 residents stated facility is kept clean. Staff stated facility is cleaned daily and all residents are assisted with cleaning needs. Administrator Ebraheem Hamed confirmed visitor does not live at the facility and visits residents at the facility from time to time. Administrator Ebraheem Hamed stated there is no unlicensed care being provided to the home next door to the facility. Administrator owns and rents out the property located next doothe state’s words, verbatim · CDSS document, Jan 24, 2025 · control 56-AS-20250123163833
Oct 4, 2024Unsubstantiated
Allegation investigated: Facility staff are not properly addressing rodents in the facility.
Licensing Program Analysts (LPAs) Raquel Hernandez and Mary Rico conducted an unannounced visit to deliver findings on the allegation listed above. LPAs met with Administrator Ebraheem Hamed and explained the purpose of the visit. The investigation consisted of staff interviews, resident interviews and facility tour. For the allegation, Facility staff are not properly addressing rodents in the facility. LPA Hernandez conducted three (3) staff interviews and six (6) resident interviews. During residents interviews 3 out of the 6 residents stated they have seen rodents in the facility and kitchen. 3 out of the 6 residents also stated that staff removes the rodents with mouse traps. In addition, 2 out of the 6 residents stated they have not seen any rodents at the facility. During staff interviews, 3 out of the 3 staff stated they have not seen any rodents or bugs in the facility. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 4, 2024 · control 56-AS-20240930131922
Jun 19, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 20, 2023Unsubstantiated
Allegation investigated: Staff made inappropriate comment towards resident. Staff yelled at resident.
On 12/20/2023 at 01:30 PM, Licensing Program Analyst (LPA) Melody Brown met with Licensee/Administrator Ebraheem Hamed at Community Care Licensing Division (CCLD) Adult and Senior Care (ASC) Regional Office to deliver the findings of the above allegation. LPA Brown explained the purpose of the requested Office Visit. The investigation consisted of observation, interviews and a review of pertinent documentation. The investigation was conducted by LPA Melody Brown. The investigation consisted of records review and interviews with relevant parties. The first allegation indicates that Staff made inappropriate comment towards resident. During the investigation, LPA Brown did not find evidence to corroborate the allegation. Interviews with residents indicated that no staff at the facility made inappropriate comment towards resident. Resident #1 (R1) reported to LPA Brown that no staff at the facility made inappropriate comment to R1. ***Continuation in LIC9099C *** Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 20, 2023 · control 56-AS-20231107100241
Year-by-year trend
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Is Golden Horizon Senior Care licensed?
Yes — Golden Horizon Senior Care is a licensed residential care home for the elderly (RCFE) in Ontario (San Bernardino County): California license #361881309, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 22 residents. State records list 16 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated July 10, 2026, appears in the inspection record on this page.
Can Golden Horizon Senior Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists no specialized-care clearances for Golden Horizon Senior Care (wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden are not on file). A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 22 AMBULATORY. NO HOSPICE.
How much does Golden Horizon Senior Care cost?
California's public licensing record does not include Golden Horizon Senior Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Golden Horizon Senior Care accept Medi-Cal or the Assisted Living Waiver?
Golden Horizon Senior Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
22 of 22 beds occupied (100%) when the state visited on September 25, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Golden Horizon Senior Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 19 state visits and 16 dated documents since 2022 for Golden Horizon Senior Care; 8 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 25, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 19 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
Who runs Golden Horizon Senior Care?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Ebraheem Hamed, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
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(786) 564-3771Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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