Golden Years Residential Care is a residential care home for the elderly (RCFE) in Highland, San Bernardino County, California — state license #366427602, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 11 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated December 29, 2025 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 14 times and filed 11 documents. The most recent is a facility evaluation report, dated December 29, 2025.
The state's published file for this home includes 5 documents with transcribed findings, dated January 17, 2024 to November 22, 2024. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (4). 5 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Dec 29, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 7, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 6, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 22, 2024Unsubstantiated
Allegation investigated: Staff consume liquor while on shift. Staff do not have fingerprint clearance. Staff lock facility doors to prevent residents from leaving. Staff insert suppositories to residents in care. Staff did not complete required trainings. Staff facility records are falsified. Staff did not maintain resident records. Residents are not provided proper food service.
Licensing Program Analyst (LPA) Mary Rico conducted an unannounced visit to investigate and deliver findings on the allegations listed above. LPA met with House Manager Megaswati Siby and explained the purpose of the visit. The Administrator Irene Creignton was contacted regarding today’s visit. The investigation consisted of staff interviews, resident interviews, record review and facility tour. LPA Rico conducted 4 staff interviews and 3 resident interviews. For the allegation, Staff consume liquor while on shift. During staff interviews 4 out of the 4 staff stated they have not witness someone drink liquor on the shift. During resident interviews 3 out of the 6 residents stated they have not witnessed a staff drink liquor. Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 22, 2024 · control 56-AS-20241121084941
Nov 22, 2024Unsubstantiated
Allegation investigated: Staff did not ensure resident’s diapering needs were met. Staff did not inform resident’s physician of resident’s change of condition. Staff did not provide adequate medication assistance to residents in care. Staff refuse to call an ambulance for residents in care. Staff threatened residents in care. Staff did not ensure sufficient food items were available at the facility for residents in care.
Licensing Program Analyst (LPA) Mary Rico conducted an unannounced visit to investigate and deliver findings on the allegations listed above. LPA met with House Manager Megaswati Siby and explained the purpose of the visit. The Administrator Irene Creignton was contacted regarding today’s visit. The investigation consisted of staff interviews, resident interviews, record review and facility tour. LPA Rico conducted 4 staff interviews and 3 resident interviews. For the allegation, Staff did not ensure resident’s diapering needs were met. During staff interviews, 4 out of the 4 staff stated they change their residents every two hours, or as needed. During residents’ interviews 3 out of the 6 residents stated staff members change their diapers but were unable to provided how often their diapers are changed. Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 22, 2024 · control 56-AS-20241121084941
Nov 22, 2024Unsubstantiated
Allegation investigated: Staff did not prevent residents from engaging in inappropriate interactions. Staff yelled at residents in care. Staff did not assist residents that sustained falls. Staff do not have a fire evacuation plan at the facility. Staff do not have an infection control plan at the facility. Staff are not following reporting requirements. Staff left residents unattended.
Licensing Program Analysts (LPA) Mary Rico conducted an unannounced visit to investigate and deliver findings on the allegations listed above. LPA met with House Manager Megaswati Siby and explained the purpose of the visit. The Administrator Irene Creignton was contacted regarding today’s visit. The investigation consisted of staff interviews, resident interviews, record review and facility tour. For the allegation, Staff did not prevent residents from engaging in inappropriate interactions. During staff interviews, 4 out of the 4 staff stated all residents do not engage in inappropriate interactions because majority of the residents prefer to stay in their rooms, during activities residents get along, and the facility has two to three caregivers per shift to provide care and supervision. During residents’ interviews, 3 out of the 6 residents stated they have not been touched or felt uncomfortable by other residents. Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 22, 2024 · control 56-AS-20241121084941
Apr 10, 2024Substantiated
Allegation investigated: Staff did not ensure that resident was adequately fed. Staff isolated resident in their room. Staff did not ensure that resident's oral hygiene needs were met.
Licensing Program Analyst (LPA) Anna Fannell conducted an unannounced visit to this facility for the purpose of initiating the investigation of and delivering findings for the above allegations. LPA met with care staff Rosie Gaxiola who was advised of the purpose of visit. The investigation consisted of interviews with relevant parties, and review of pertinent records. LPA was unable to interview Resident (R1). Allegation 1: Staff (S1) did not ensure that R1 was adequately fed. Interviews with R1 representative revealed that they witnessed S1 provide food to R1 but would not provide assistance in feeding R1. Records revealed that R1 need maximum assistance with activities of daily living (ADLs). Interview with Administrator George Ene revealed that R1 was refusing to eat and was combative. However, records revealed that R1 was provided a solution for their behavior. Records also revealed that S1 was educated to assist R1 with eating. This allegation is substantiated. Allegation 2: S1 ithe state’s words, verbatim · CDSS document, Apr 10, 2024 · control 56-AS-20240403141835
Apr 10, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 29, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 17, 2024Unsubstantiated
Allegation investigated: Licensee does not ensure staff are able to communicate with residents in care. Licensee does not ensure staff possess knowledge of good nutrition, food preparation and, menu planning. Staff yelled at residents in care. Staff speaks inappropriately in front of residents. Staff did not ensure resident was accorded personal privacy while in care.
Licensing Program Analysts (LPAs) Anna Bueno and Bianca Wolcott conducted an unannounced visit to the facility to initiate the investigation of the above mentioned allegations and deliver findings. LPAs identified themselves to Staff 1 (S1) and Staff 2 (2) who were informed of the reason for today’s visit. S1 notified administrator Iren Creighton of LPA's visit. The investigation included interviews with relevant parties, made facility observations, and reviewed records. Allegation 1: Licensee does not ensure staff are able to communicate with residents in care. LPAs observed S1 and S2 on shift. LPAs interviewed residents who stated that they are able to communicate their needs to staff. LPAs interviewed S1 and S2 who gave adequate responses to LPAs. Allegation 2: Licensee does not ensure staff possess knowledge of good nutrition, food preparation and, menu planning. Resident interviews revealed that staff provide nutritious meals. LPAs observed various fresh and frozen nutritive foodthe state’s words, verbatim · CDSS document, Jan 17, 2024 · control 56-AS-20240108114146
Jan 17, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 9, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Golden Years Residential Care licensed?
Yes — Golden Years Residential Care is a licensed residential care home for the elderly (RCFE) in Highland (San Bernardino County): California license #366427602, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 11 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated December 29, 2025, appears in the inspection record on this page.
Can Golden Years Residential Care care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Golden Years Residential Care with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license record6 NON-AMBULATORY OF WHICH 2 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 3.
How much does Golden Years Residential Care cost?
California's public licensing record does not include Golden Years Residential Care's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in San Bernardino County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Golden Years Residential Care accept Medi-Cal or the Assisted Living Waiver?
Golden Years Residential Care is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
6 of 6 beds occupied (100%) when the state visited on November 22, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Golden Years Residential Care?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 14 state visits and 11 dated documents since 2022 for Golden Years Residential Care; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 22, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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