This licence is listed as closed. The state lists it as “Closed, Licensee Initiated”, October 26, 2026.

Small home · Loma Linda

Maria Victoria's Home Care - A

Name: Maria Victoria's Home Care - A
Address: 11523 Pembroke Street, Loma Linda, CA, 92350, US
Telephone: (909) 799-1537

11523 Pembroke Street, Loma Linda, CA 92350Closed in state record

About this record

This page keeps the history of license #366401304. It does not describe current care or pricing at this address.

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At a glance

Care approvals recorded under this license: Wheelchair · Hospice · Bedridden; State licensing record · October 26, 2026
Home size: 6 while this license was open; Small care home · the state license record

(909) 799-1537From the state licensing record · October 26, 2026

Care and support

These approvals belong to the closed license. They do not establish current care services at this address.

Wheelchair / non-ambulatoryRecorded under this license · up to 6 residents
Hospice careRecorded under this license · up to 2 residents
BedriddenRecorded under this license · up to 1 resident

Not on file in this record: Dementia / memory care.

State licensing record · October 26, 2026. A different license at this address has its own record.

Read the state’s own wording

6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN IN ROOM #4 ONLY. HOSPICE WAIVER FOR 2.

985 - RCFE / HOSPICE

CDSS record, verbatim · October 26, 2026

Previously reported costs

This license is listed as closed. A current stay cannot be priced under this license.

Published prices are not on file for this license. Browse nearby homes to compare their reported costs.

This license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.

Daily life

Descriptions collected for this closed license. They do not describe current services at this address.

Daily-life descriptions are not on file for this license. See nearby homes for current listings.

Where it is

11523 Pembroke Street, Loma Linda, CA 92350Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.

Opening the neighborhood map…

Loma Linda University Surgical HospitalHospital · General acute care, on the state’s list0.9 mi

Straight-line distances; check the drive or the walk. Hospital: the nearest general acute care hospital on the state’s list (CDPH, September 16, 2026).

Open directions

The state record

California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.

CDSS public record, read October 26, 2026 · License #366401304 · See the state’s own record

The last 36 months — 5 of 36 documents

Complaint outcomes in these 36 months, in the state’s words: 1 “Substantiated”.

20262 state visits · 2 documents

Aug 5, 2026Facility evaluation reportCase Management - OtherReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Sarina Ramirez conducted an announced visit to confirm that there are no residents at the home for the facility's closure. LPA was granted entrance by Administrator Henry Cachapero LPA was informed that there are no residents living in the facility. The licensee is initiating this closure. LPA inspected the facility which included the bedrooms, bathrooms, dining area, and kitchen. There were no residents present, and there were no belongings of residents in the facility. Moreover, Licensee/Administrator stated that the reason of the closure is retirement. Licensee surrendered license to LPA. The effective date of closure will be 08/05/26. An exit interview was conducted where this report, LIC809 was discussed and provided Administrator Henry Cachapero at the conclusion of the visit.the state’s words, verbatim · CDSS document, Aug 5, 2026

Feb 4, 2026Facility evaluation reportCase Management - OtherDeficiency page: Type B

Type of visit: Case Management - Other

Licensing Program Analysts (LPAs), Sarina Ramirez and Andrew Martinez, conducted Health and Safety check to follow up on a deficiency issued on December 23,2025 (12/23/25), for not having liability insurance. A Plan Of Correction (POC) was developed and agreed upon with Administrator with a due date of January 9,2026 (01/09/26). Administrator then requested an extension which was granted until January 31,2026 (1/31/26). LPAs conducted a visit on Wednesday February 4,2026 (2/04/26) to verify the liability insurance has been purchased and Administrator informed LPAs a down payment has been placed, however, no documentation was provided to verify the liability insurance has been issued. Based on observation, record review, and interviews, a deficiency was cited per Title 22, Division 6 of The California Code of Regulations. An exit interview was conducted where the Licensing reports were discussed, and copies of the reports with Appeal Rights was provided to Administrator Henry Cachapero.the state’s words, verbatim · CDSS document, Feb 4, 2026

From the deficiency page — Deficiency type: Type B · Section cited: HSC 1569.605 · Plan of correction due date: Feb 14, 2026

1569.605 Liability insurance; coverage requirements On and after July 1, 2015, all residential care facilities for the elderly... shall maintain liability insurance covering injury to residents and guests in the amount of at least one million dollars ($1,000,000) per occurrence and three million dollars ($3,000,000) in the total annual aggregate, caused by the negligent acts or omissions to act of, or neglect by, the licensee or its employees. Based on observation and record review, the licensee did not comply with the section cited above by not having current liability as noted on the regulation listed above. which poses a potential health, safety or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Feb 4, 2026

Plan of correction: Administrator has agreed to provide the liability insurance to LPA by POC due date. LPA explained to Administrator if the POC is not submitted by 2/14/26 penalty fees of $100 per day will be issued until the POC is cleared.

20251 state visit · 1 document

Dec 23, 2025Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Paola Guerrero made an unannounced visit to the facility. The purpose of the visit was to conduct a required comprehensive annual inspection. LPA met with Facility Administrator Bryant Saldivar and was granted entry to the facility. At the time of the visit there were two (2) staff present, and three (3) residents present. The facility is a four (4) bedroom, two (2), bathroom home, with a kitchen/dining area, living room, with open driveway. The facility is a Residential Care Facility for Elderly (RCFE) Licensed capacity is (6) current census (3). LPA was accompanied by Facility Administrator Henry Cachapero, to conduct a general overall inspection, which included, but was not limited to, the following: Physical Plant: The facility is operating in the capacity approved by Community Care Licensing (CCL). There are no obstructions to indoor and outdoor passageways. The facility is maintained at a comfortable temperature. LPA inspected residents’ bedrooms; they are equipped with required furniture such as mattresses, nightstands, storage space, and sufficient lighting; bathrooms were clean, and appliances were operating appropriately. LPA observed sufficient furniture and lighting throughout the facility. LPA measured and observed the water temperatures in the bathrooms to be 110.6 degrees F The facility is equipped with operating smoke detectors and carbon monoxide alarms. Posters such as personal rights, the CCL complaint poster, and the disaster plan were posted in a common area. Cleaning supplies, toxins, sharps, and other dangerous items were kept inaccessible to residents in care. There was a designated storage space for resident/staff files. Medications are kept inside a locked cabinet inaccessible to residents in care. LPA observed an in-ground pool in the backyard; the perimeter of pool is gated and locked. Overall, the facility is clean, in good repair, and operates in safe conditions for residents in care. Food Service: Non-perishable and perishable food supply is sufficient for number of residents in care. Care & Supervision: Facility has sufficient care staff for coverage 24 hours a day, 7 days a week. All staff members working in the facility have criminal record clearance through the department. Record Review: LPA reviewed three (3) resident files for admission agreements, updated physician reports, and needs and services plans. LPA also reviewed two (2) staff files for First Aid/CPR certification, criminal record clearance, training, and health screenings. Medications were audited at random and appeared to be dispensed appropriately by staff members. During review of records LPA observed that facility did not have current liability insurance. During review LPA observed a date of 2019 for last coverage. LPA will be issuing a deficiency. Based on the observations made during today’s visit, one deficiency was cited per Title 22, Division 6 chapter, article 6, is, being cited on the attached LIC 9099 D. An exit interview was conducted where this report, appeal rights, and LIC9099-D was discussed, and a copy of the report was provided to the Facility Administrator at the conclusion of the visit.the state’s words, verbatim · CDSS document, Dec 23, 2025

20241 state visit · 1 document

Sep 5, 2024Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Sarina Ramirez made an unannounced visit to the facility to conduct a required annual inspection. LPA met with Administrator Henry Cachapero, and discussed the purpose of the visit. The facility is a Residential Care Facility for the Elderly (RCFE) with a license capacity of (6), a current census of (3). LPA Ramirez conducted an overall inspection of the facility, which included, but was not limited to, the following: Physical Plant/Environment: Indoor and outdoor passageways are free of obstruction. The facility has a swimming pool that is gated, locked, and inaccessible to residents in care. Outdoor shaded area is sufficient for resident activities and is enclosed with a self-latching gate. The facility has sufficient lighting and is maintained at a comfortable temperature. The facility is equipped with operating smoke detectors/carbon monoxide alarms, laundry equipment, and telephone service. Resident’s showers, toilets, and hand washing areas were operating. The hot water temperature in (2) residents bathrooms measured at 107.6 and 126 degrees F, deficiency will be issued. Three (3) resident’s bedrooms had beds, bed linen, chairs, dresser, storage space and sufficient lighting. The facility has sufficient linens, towels, and personal hygiene items for residents. The facility has posted in a common area, CCLD complaint poster, Ombudsman poster, facility license, disaster facility sketch, emergency telephone numbers, house rules and activities. Food Service: Facility kitchen and dining areas are maintained clean. The facility has sufficient non-perishable and perishable food supply for residents in care. Sharps were kept locked and inaccessible to residents in care. Continuation on LIC – 809C: Care & Supervision: Facility has 24-hour/7days a week care staff. Facility staff do not have current CPR/first aid training, deficiency will be issued. Medical Related Services: Resident’s medications are labeled and centrally stored in a locked cabinet, there was no record for September 1-5 that R1,R2, and R3 were given their medications per physician’s directions, deficiency will issued. Record Review: Three (3) Staff files reviewed were observed to have health screenings and trainings. Three (3) Resident files reviewed were observed to be complete. Based on observations and record review deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC809), LIC809D forms, and Appeal Rights were discussed and provided to Administrator Henry Cachaperothe state’s words, verbatim · CDSS document, Sep 5, 2024

20231 state visit · 1 document

Dec 5, 2023Complaint investigation reportSubstantiated

Allegation investigated: Conduct inimical.

Licensing Program Analyst (LPA) Ryan Gardner arrived at the facility unannounced to deliver findings for the above complaint allegation. LPA met with Administrator Henry Cachapero and explained the reason for the visit. For allegation, Conduct inimical: During investigation, it was revealed that Licensee Melita Cachapero engaged in conduct inimical to residents in care. It was found that sometime between January 1, 2015, and April 27, 2018, licensee violated Penal Code (PC) PC549-M: Solicit/Etc Bus Through False/Etc Insurance. Licensee was arrested, charged, and subsequently pled guilty to this charge on May 11, 2023. Following plea, Licensee was convicted, sentenced to county jail, and probation. Prior to January 1, 2015, and after April 27, 2018, licensee operated facility with residents in care. Substantiated It was further determined that Licensee’s conduct violated at least one prior resident’s personal rights to be accorded safe, healthful, and comfortable accommodations. Licensee received payment of $1,400 for illegal hospice referral of at least one resident receiving hospice care. This conduct posed an immediate risk to residents in care. Based on the evidence gathered during the investigation, the allegation listed above is deemed SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because of the preponderance of evidence the standard has been met. During today’s visit, one (1) deficiency was cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report (LIC9099) and LIC9099D form were discussed and provided to Administrator Henry Cachapero, along with a copy of the appeal rights.the state’s words, verbatim · CDSS document, Dec 5, 2023 · control 18-AS-20220218081830

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87468.1 · Plan of correction due date: Dec 6, 2023

87468.1 Personal Rights of Residents in All Facilities (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidenced by: Based on interview and document review, the licensee failed to ensure that at least one resident was accorded safe, healthful, and comfortable accommodations. Licensee received payment of $1,400 for illegal referral of at least one resident receiving hospice care which poses an immediate health, safety, or personal rights risk to persons in care.the state’s words, verbatim · CDSS document, Dec 5, 2023

Plan of correction: The licensee has agreed to read regulation 87468.1 entirely and send LPA self-certified letter that the regulation was read and understood. POC is due by 12/6/2023.

Earlier years2021 to 2023 · 31 documents

20235 state visits · 5 documents

Sep 17, 2023Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Bernadette Allen made an unannounced visit to the facility for the purpose of conducting an annual inspection. LPA identified herself and was granted entry. LPA met with Administrator, Henry Cachapero, and Licensee Melita Cachapero was also present at the time of visit. The facility is licensed for a capacity of (6) non-ambulatory residents, at the time of visit 3 residents were in care. LPA observed a swimming pool in backyard, gate was safely secured by locked iron a gate around the perimeter. LPA was informed that no firearms, weapons, or ammunition is kept at the facility. LPA walked through the interior and exterior of grounds with the administrator. LPA observed all passageways were clear of obstructions and facility to be maintain at a comfortable temperature. Exit gates were identified to be unlocked. LPA observed a cover patio with appropriate seating for residents in care in front and backyard. LPA observed facility to have appropriate (2) day supply of perishable and (7) day supply of non-perishable food storage for residents. The food appeared to be selected, prepared, and stored in a healthful manner. The knifes and sharps are kept in garage locked. The kitchen was observed to be in clean condition and had ample supply of dishware and cook ware. cleaning supplies, detergent, and disinfectants were inaccessible to residents and kept in laundry room locked. LPA observe facility to have emergency disaster supplies and complete First Aid kit. Last fire drill was last conducted on 8/1/2022 and one will be conducted on 9/18/2023 per Henry. The Carbon monoxide detectors were observed to be operable and fire extinguishers fully charged. Hot water temperature was measured throughout the residence and measured at between 105-120 degrees Fahrenheit. The bathrooms were clean and free of odor with operable toilets. LPA observed non-skid mats or strips in showers and tubs. The resident’s bedrooms are clean and appropriately furnished. LPA observed an adequate supply of extra linens and towels. LPA observed a sufficient supply of hygiene items stored for residents. Medication was observed to be in a centrally stored location in hallway within a filing cabinet locked. Medication was observed to have appropriate labels and in compliance with state and federal laws. An exit interview was conducted with Administrator, where this report was discussed and provided at the conclusion of the visit.the state’s words, verbatim · CDSS document, Sep 17, 2023

The state marks this report as 3 pages; the online copy we transcribed has 2. You can request the full file from the county licensing office.

Jul 21, 2023Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Magda Malcore made an unannounced visit to conduct a Health and Safety check at the facility. LPA met with Henry Cachapero and explained the reason for the visit. The facility has a current census of three (3) with no residents on hospice or bedridden. The Health and Safety check included overall observation of the facility inside and outside, including food supply, medications, physical plant, telephone service and residents in care. LPA observed resident #1 (R1) and resident #2 (R2) in the dining room. LPA observed resident #3 (R3) was in their bedroom. No health and safety concerns were observed during today's visit. No deficiencies were cited. An exit interview was conducted where this report was discussed and a copy of this report was provided Henry Cachapero at the conclusion of the visit.the state’s words, verbatim · CDSS document, Jul 21, 2023

May 26, 2023Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Magda Malcore made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Malcore met with Henry Cachapero and explained the reason for the visit. LPA arrived at the facility and observed 3 residents in care. Cachapero stated that there are no residents on hospice or bedridden. During today's visit, LPA observed two (2) residents in the dining room area, and one (1) resident in a private bedroom. The Health and Safety check included overall observation of the facility inside and outside, including food supply, medications, physical plant, telephone service and the clients in care. LPA Malcore did not observe any safety hazards. Based on the observations made during today’s visit, no deficiencies cited at this time. An exit interview was conducted where this report (LIC 809) was discussed and a copy of this report was provided Cachapero at the conclusion of the visit.the state’s words, verbatim · CDSS document, May 26, 2023

Mar 10, 2023Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Magda Malcore made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Malcore met with Henry Cachapero and explained the reason for the visit. LPA Malcore arrived at the facility and observed 3 residents in care. Cachapero stated that there are no residents on hospice or bedridden. LPA observed one resident in the dining area, one resident in the TV room and one resident in private bedroom. The Health and Safety check included overall observation of the facility inside and outside, including food supply, medications, physical plant and the clients in care. LPA Malcore did not observe any safety hazards. Based on the observations made during today’s visit, no deficiencies cited at this time. An exit interview was conducted where this report (LIC 809) was discussed and a copy of this report was provided Cachapero at the conclusion of the visit.the state’s words, verbatim · CDSS document, Mar 10, 2023

Jan 25, 2023Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Bernadette Allen made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Allen met with Henry & Melita Cachapero and explained the reason for the visit. LPA Arrived at the facility and observed 3 residents in care. Melita and Henry said that no residents are on hospice or bedridden. LPA Allen observed two (2) residents in the dining area and one (1) resident in their room in bed.. It appeared that there was no imminent danger to the resident’s health or well-being upon inspection a of the facility. There was two staff member present to care for the residents. Upon interviewing Henry & Melita they stated that the facility has adequate staff to care for residents and a plan in place to address any staff shortcomings. In addition, LPA Allen toured all areas of the facility, including resident bedrooms, bathrooms, and common areas. It was observed that utilities such as the electricity, gas, and water were functioning at the time of visit. LPA Allen inspected the facility's food supply and observed an adequate supply of perishable and non-perishable food. LPA Allen observed that dangerous items, medications, and cleaning supplies were inaccessible to residents. LPA Allen determined that there were no concerns of the residents' care and supervision at the time of visit. No deficiencies cited at this time. An exit interview was conducted where this report (LIC 809) was discussed and a copy of this report was provided to Henrey & Melita Cachapero at the conclusion of the visit.the state’s words, verbatim · CDSS document, Jan 25, 2023

202225 state visits · 25 documents

Dec 16, 2022Facility evaluation reportCase Management - OtherReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Bernadette Allen made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Allen met with Henry & Melita Cachapero and explained the reason for the visit. LPA Arrived at the facility and observed 3 residents in care. Melita and Henry said that no residents are on hospice or bedridden. LPA Allen observed two (2) residents in the dining area and one (1) resident in the TV room. It appeared that there was no imminent danger to the resident’s health or well-being upon inspection a of the facility. There was two staff member present to care for the residents. Upon interviewing Henry & Melita they stated that the facility has adequate staff to care for residents and a plan in place to address any staff shortcomings. In addition, LPA Allen toured all areas of the facility, including resident bedrooms, bathrooms, and common areas. It was observed that utilities such as the electricity, gas, and water were functioning at the time of visit. LPA Allen inspected the facility's food supply and observed an adequate supply of perishable and non-perishable food. LPA Allen observed that dangerous items, medications, and cleaning supplies were inaccessible to residents. LPA Allen determined that there were no concerns of the residents' care and supervision at the time of visit. No deficiencies cited at this time. An exit interview was conducted where this report (LIC 809) was discussed and a copy of this report was provided at the conclusion of the visit.the state’s words, verbatim · CDSS document, Dec 16, 2022

Aug 16, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Ryan Gardner made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Gardner met with Henry Cachapero and explained the reason for the visit. The Health and Safety check included overall observation of the facility inside, and outside, including food supply, medications, physical plant, and the clients in care. LPA Gardner did not observe any safety hazards. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Henry Cachapero.the state’s words, verbatim · CDSS document, Aug 16, 2022

Aug 10, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Ryan Gardner made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Gardner met with Henry Cachapero and explained the reason for the visit. The Health and Safety check included overall observation of the facility inside, and outside, including food supply, medications, physical plant, and the clients in care. LPA Gardner did not observe any safety hazards. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Henry Cachapero.the state’s words, verbatim · CDSS document, Aug 10, 2022

Aug 2, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Ryan Gardner made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Gardner met with Melita Cachapero and explained the reason for the visit. The Health and Safety check included overall observation of the facility inside, and outside, including food supply, medications, physical plant, and the clients in care. LPA Gardner did not observe any safety hazards. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Melita Cachapero.the state’s words, verbatim · CDSS document, Aug 2, 2022

Jul 26, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Ryan Gardner made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Gardner met with Henry Cachapero and explained the reason for the visit. The Health and Safety check included overall observation of the facility inside, and outside, including food supply, medications, physical plant, and the clients in care. LPA Gardner did not observe any safety hazards. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Henry Cachapero.the state’s words, verbatim · CDSS document, Jul 26, 2022

Jul 19, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Ryan Gardner made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Gardner met with Henry Cachapero and explained the reason for the visit. The Health and Safety check included overall observation of the facility inside, and outside, including food supply, medications, physical plant, and the clients in care. LPA Gardner did not observe any safety hazards. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Henry Cachapero.the state’s words, verbatim · CDSS document, Jul 19, 2022

Jul 5, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Ryan Gardner made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Gardner met with Henry Cachapero and explained the reason for the visit. The Health and Safety check included overall observation of the facility inside, and outside, including food supply, medications, physical plant, and the clients in care. LPA Gardner did not observe any safety hazards. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Henry Cachapero.the state’s words, verbatim · CDSS document, Jul 5, 2022

Jun 30, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Javier Prieto made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Gardner met with Henry Cachapero and explained the reason for the visit. The Health and Safety check included overall observation of the facility inside, and outside, including food supply, medications, physical plant, and the clients in care. LPA Gardner did not observe any safety hazards. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Henry Cachapero.the state’s words, verbatim · CDSS document, Jun 30, 2022

Jun 20, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Ryan Gardner made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Gardner met with Henry Cachapero and explained the reason for the visit. The Health and Safety check included overall observation of the facility inside, and outside, including food supply, medications, physical plant, and the clients in care. LPA Gardner did not observe any safety hazards. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Henry Cachapero.the state’s words, verbatim · CDSS document, Jun 20, 2022

Jun 16, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Ryan Gardner made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Gardner met with Henry Cachapero and explained the reason for the visit. The Health and Safety check included overall observation of the facility inside, and outside, including food supply, medications, physical plant, and the clients in care. LPA Gardner did not observe any safety hazards. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Henry Cachapero.the state’s words, verbatim · CDSS document, Jun 16, 2022

Jun 9, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Ryan Gardner made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Gardner met with Henry Cachapero and explained the reason for the visit. The Health and Safety check included overall observation of the facility inside, and outside, including food supply, medications, physical plant, and the clients in care. LPA Gardner did not observe any safety hazards. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Henry Cachapero.the state’s words, verbatim · CDSS document, Jun 9, 2022

Jun 3, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Ryan Gardner made an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Gardner met with Henry Cachapero and explained the reason for the visit. The Health and Safety check included overall observation of the facility inside, and outside, including food supply, medications, physical plant, and the clients in care. LPA Gardner did not observe any safety hazards. During today’s visit, LPA Gardner interviewed Staff (S1) and received documents regarding complaint number 18-AS-20220218081830. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Henry Cachapero.the state’s words, verbatim · CDSS document, Jun 3, 2022

May 25, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Ryan Gardner conducted an unannounced visit to conduct a Health and Safety check of the clients in care at the facility. LPA Gardner met with Henry Cachapero and explained the reason for the visit. The Health and Safety check included overall observation of the facility inside, and outside including food supply, medications, physical plant, clients in care, and staffing. LPA Gardner did not observe any safety hazards. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code of Regulations. An exit interview was conducted, and this report was discussed and provided to Henry Cachapero.the state’s words, verbatim · CDSS document, May 25, 2022

May 13, 2022Facility evaluation reportCase Management - OtherReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Javier Prieto conducted a Case Management Health and Safety. LPA conducted an inspection of facility premises and observed and spoke with residents in care. Food supply and resident medications were inspected. LPA met with Henry Cachapero. At this time, no deficiencies are issued. No immediate health and safety concerns noted. A copy of this report will be provided to the Administrator.the state’s words, verbatim · CDSS document, May 13, 2022

May 4, 2022Facility evaluation reportCase Management - OtherReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Javier Prieto conducted a Case Management Health and Safety. LPA conducted an inspection of facility premises and observed and spoke with residents in care. Food supply and resident medications were inspected. LPA met with Henry Cachapero. At this time, no deficiencies are issued. No immediate health and safety concerns noted. A copy of this report will be provided to the Administrator.the state’s words, verbatim · CDSS document, May 4, 2022

Apr 28, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Javier Prieto conducted a Case Management Health and Safety. LPA conducted an inspection of facility premises and observed and spoke with residents in care. Food supply and resident medications were inspected. LPA met with Henry Cachapero. At this time, no deficiencies are issued. No immediate health and safety concerns noted. A copy of this report will be provided to the Administrator.the state’s words, verbatim · CDSS document, Apr 28, 2022

Apr 18, 2022Facility evaluation reportCase Management - OtherReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Javier Prieto conducted a Case Management. LPA conducted an inspection of facility premises and observed and spoke with residents in care. Food supply and resident medications were inspected. LPA met with Henry Cachapero. At this time, no deficiencies are issued. No immediate health and safety concerns noted. A copy of this report will be provided to the Administrator.the state’s words, verbatim · CDSS document, Apr 18, 2022

Apr 5, 2022Facility evaluation reportCase Management - OtherReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Javier Prieto conducted a Case Management. LPA conducted an inspection of facility premises and observed and spoke with residents in care. Food supply and resident medications were inspected. LPA met with Henry Cachapero. At this time, no deficiencies are issued. No immediate health and safety concerns noted. A copy of this report will be provided to the Administrator.the state’s words, verbatim · CDSS document, Apr 5, 2022

Mar 30, 2022Facility evaluation reportCase Management - OtherReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Javier Prieto conducted a Case Management. LPA conducted an inspection of facility premises and observed and spoke with residents in care. Food supply and resident medications were inspected. LPA met with Henry Cachapero. At this time, no deficiencies are issued. No immediate health and safety concerns noted. A copy of this report will be provided to the Administrator.the state’s words, verbatim · CDSS document, Mar 30, 2022

Mar 22, 2022Facility evaluation reportCase Management - OtherReport on file

Type of visit: Case Management - Other

Licensing Program Analyst (LPA) Javier Prieto conducted a Case Management. LPA conducted an inspection of facility premises and observed and spoke with residents in care. Food supply and resident medications were inspected. LPA met with Henry Cachapero, who was the only staff at the facility at time of visit. At this time, no deficiencies are issued. No immediate health and safety concerns noted. A copy of this report will be provided to the Administrator.the state’s words, verbatim · CDSS document, Mar 22, 2022

Mar 10, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Javier Prieto conducted a Case Management. LPA conducted an inspection of facility premises and observed and spoke with residents in care. Food supply and resident medications were inspected. LPA met with Henry Cachapero. At this time, no deficiencies are issued. No immediate health and safety concerns noted. A copy of this report will be provided to the Administrator.the state’s words, verbatim · CDSS document, Mar 10, 2022

Mar 3, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Javier Prieto conducted a Case Management Visit. During this visit, LPA conducted an inspection of facility premises and observed and spoke with residents in care. Food supply and resident medications were inspected. LPA met with Henry Cachapero. At this time, no deficiencies are issued. No immediate health and safety concerns noted. A copy of this report will be provided to the Administrator.the state’s words, verbatim · CDSS document, Mar 3, 2022

Feb 24, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Rohit Lama conducted a Case Management Visit. During this visit, LPA conducted an inspection of facility premises and observed and spoke with residents in care. Food supply and resident medications were inspected. LPA met with Henry Cachapero administrator, along with staff member Maria Victoria Cachapero. At this time, no deficiencies are issued. No immediate health and safety concerns noted. A copy of this report will be provided to the Administrator.the state’s words, verbatim · CDSS document, Feb 24, 2022

Feb 20, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Regional Manager (RM) Leslie Mendiveles conducted a Case Management Visit. During visit, RM conducted an inspection of facility premises and observed and spoke with residents in care. Food supply and resident medications were inspected. RM met with Henry Cachapero administrator. Also present during visit was Maria Victoria Cachapero, caregiver. At this time, no deficiencies are issued. No immediate health and safety concerns noted. Copy of this report will be provided to Administrator.the state’s words, verbatim · CDSS document, Feb 20, 2022

Feb 18, 2022Facility evaluation reportCase Management - Health ChecksReport on file

Type of visit: Case Management - Health Checks

Licensing Program Analyst (LPA) Stephanie Williams and Regional Manager (RM) Leslie Mendiveles made an unannounced visit to the facility in order to conduct a health and safety check of the residents in care. LPA Williams and RM Mendiveles identified themselves to Administrator, Henry Cachapero , who was also informed of the purpose of this visit. LPA Williams and RM Mendiveles inspected the facility for regulatory compliance and made observations in regard to the well-being of residents in care. At the time of visit, there were approximately four residents in care, of which none were on hospice or bedridden. LPA Williams and RM Mendiveles observed residents laying down in their beds and sitting at the dining table. It appeared that there was no imminent danger to the residents health or well-being upon inspection of the facility. Furthermore, there was one staff member present at the facility to care for the residents. Upon interviewing the Administrator, Cachapero stated that the facility has adequate staff to care for residents and a plan in place to address any staff shortcomings. In addition, LPA Williams and RM Mendiveles toured all areas of the facility, including resident bedrooms, bathrooms, and common areas. It was observed that utilities such as the electricity, gas, and water were functioning at the time of visit. LPA Williams inspected the facility's food supply and observed an adequate supply of perishable and non-perishable food. LPA Williams observed that dangerous items, medications, and cleaning supplies were inaccessible to residents. LPA Williams determined that there were no concerns of the residents' care and supervision at the time of visit. No deficiencies cited at this time. An exit interview was conducted where this report (LIC 9099) was discussed and a copy of this report was provided to the Administrator at the conclusion of the visit.the state’s words, verbatim · CDSS document, Feb 18, 2022

20211 state visit · 1 document

Sep 14, 2021Facility evaluation reportRoutine visitReport on file

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Javier Prieto made an unannounced visit to the facility to conduct an annual inspection with an emphasis on infection control. LPA met with administrator Henry Cachapero and explained the purpose of the visit. There are currently no cases of COVID-19 within the facility. During today's visit, LPA toured the facility and made observations pertaining to the facility's infection control measures. LPA observed proper signs throughout the facility, sufficient hand hygiene supplies, sufficient cleaning and disinfecting provisions, and proper use of face coverings. The facility has a designated infection control lead person who has been tasked with tracking all COVID-19 cases and/or suspected cases, ensuring PPE supplies are maintained, cleaning and disinfection provisions are in adequate quantities, and that staff are trained in the proper use and disposal of PPE and overall infection control. The facility has a plan in place which follows Community Care Licensing guidelines for when and how long to test staff and residents for COVID-19, when and how to isolate/quarantine residents, and when to schedule cleaning and disinfection times of high traffic and frequently touched areas. The facility also has a plan in place to monitor residents regularly for any changes in condition and to subsequently notify the resident's physician and to notify all emergency agencies in the event of any COVID-19 related and/or suspected illnesses. There are currently no residents who are on hospice or bedridden. LPA obtained a staff roster (LIC 500) and client roster (LIC 9020) during today's visit. Based on the observations made during today’s visit, no deficiencies were cited per Title 22, Division 6, of the California Code or Regulations. An exit interview to review this report was conducted and a copy of this report was provided.the state’s words, verbatim · CDSS document, Sep 14, 2021

3 of 6 beds were occupied at the December 5, 2023 state visit — a count on that day, not an opening.

Held this license

Cachapero, Melita, license first issued in 1996.

The state’s totals for this licenseSince 1996, as the state’s facility page counts them

State visits on file: 36
Total complaints: 1
Substantiated allegations: 1
Type A citations: 1
Type B citations: 0

These are the state’s own totals for this license since 1996, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.

Compare with homes the same size

	This home	Typical
Type A citations	1	0
Type B citations	0	0
Substantiated allegations	1	0
Total complaints	1	0

“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.

What the state’s words mean

Routine visita visit the state records as “Required” — a scheduled visit, not one made in answer to a complaintSubstantiatedthe state found the allegation more likely true than notUnsubstantiatedthere was not enough evidence to prove a violation occurred — not a finding of wrongdoingUnfoundedthe evidence showed the allegation was false, could not have happened, or had no reasonable basisType A citationa violation that poses an immediate risk to health, safety or personal rights if it is not correctedType B citationa violation that could become a risk if not corrected, or one involving records, resources or required services

CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗

An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.

Open CDSS facility search ↗Report a record error Operate this home? Respond or correct, free →

Frequently asked questions

A citation does not make a home unsafe, and an empty file does not make a home good.

Quick answers about Maria Victoria's Home Care - A

Is Maria Victoria's Home Care - A licensed?

The state lists this license as “Closed, Licensee Initiated,” per CDSS records as of October 26, 2026.

How many residents is Maria Victoria's Home Care - A licensed for?

6 residents while this license was open — a small home, per CDSS records as of October 26, 2026.

Has Maria Victoria's Home Care - A been cited?

1 Type A and 0 Type B citation since 1996, per CDSS records as of October 26, 2026. Those records count 36 state visits over the same years.

Is Maria Victoria's Home Care - A still open?

This license is listed as closed, per CDSS records as of October 26, 2026.

What does Maria Victoria's Home Care - A cost?

This license is listed as closed, per CDSS records as of October 26, 2026.

Among 12 other homes of a similar licensed size in Loma Linda that publish a starting rate, the middle half runs $3,500 to $4,050 a month, and the middle figure is $3,900 (n = 12 other homes publishing a starting rate).

Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.

A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.

Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.

Does Maria Victoria's Home Care - A take Medi-Cal?

On Medi-Cal’s Assisted Living Waiver: this license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.

Who holds the license?

The license was held by Cachapero, Melita, per CDSS records as of October 26, 2026.

Is there a hospital nearby?

Loma Linda University Surgical Hospital is 0.9 miles away in a straight line, per the CDPH licensed-hospital list dated September 16, 2026. See licensed care homes near it.

Can Maria Victoria's Home Care - A keep a resident on hospice?

Hospice care is on this closed license’s record, per CDSS records as of October 26, 2026.