Rai Angels is a residential care home for the elderly (RCFE) in Citrus Heights, Sacramento County, California — state license #345920117, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 12 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated April 17, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2024, the state has visited this home 15 times and filed 12 documents. The most recent — a complaint investigation report on April 17, 2026 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 5 documents with transcribed findings, dated December 2, 2024 to April 17, 2026. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (2), “Unsubstantiated” (2). 5 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 17, 2026Substantiated
Allegation investigated: Staff are not following physician's order.
Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to investigative findings to a complaint received on January 15, 2026 and met with lead staff, Yasmin Bennett. Also present was staff, Vetelan "Janet" McCubbin. LPA spoke to Administrator, Balwinder Rai, by phone LPA observed (1) resident in the common area at the start of the inspection. There is (1) resident under hospice care. During the investigation, LPA interviewed (1) facility staff (S1) and the Administrator. LPA also reviewed documentation pertaining to resident (R1), including the physician's report, care plan, narrative charting notes, medication orders and the Medication Administration Record (MAR). The results of the investigation are as follows: (R1) moved to the community on July 17, 2025 with a diagnosis of Vascular Dementia, Schizoaffective Disorder, Diabetes Mellitus 2 and required assistance with bathing, dressing/grooming, and toileting. *cont on 9099C-1.. Substantiatedthe state’s words, verbatim · CDSS document, Apr 17, 2026 · control 59-AS-20260115125813
Mar 26, 2026Unfounded
Allegation investigated: Staff did not administer resident's medication.
Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to deliver findings to a complaint received on March 18, 2026, and met with Administrator, Bali Rai. Also present were staff, Yasmin Bennett and Vetelan "Janet" McCubbin. LPA observed (1) resident in the common area and (4) residents resting in their rooms. During the investigation, LPA interviewed the Administrator, (1) staff, the Ombudsman, and an individual who is familiar with prior resident (R1). (R1) resided at the facility for a respite stay of (2) weeks, to recover after surgery, and was not availble for an interview. LPA reviewed documentation related to (R1), including the Physician's Report, Hospital discharge paperwork and Medication Administration Record (MAR) for March 2026. The Physician's Report notes that (R1) needs assistance with storage and administration of pain medications and does not have any cognitive loss. The results of the investigation are as follows: Allegation: Staff did not administer rethe state’s words, verbatim · CDSS document, Mar 26, 2026 · control 59-AS-20260318114827
Mar 26, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 20, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 14, 2025Unsubstantiated
Allegation investigated: Staff did not allow resident to use the phone. Staff did not follow physician's orders.
Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to deliver investigative findings to a complaint received on September 24, 2025 and met with staff Yasmin Bennett and Nidda Taufetee. The administrator, Balwinder Rai, arrived around 10:40 am. During the investigation, LPA interviewed the Administrator, (4) residents, and a family member of resident (R1). LPA was not able to interview the only staff who was familiar with resident (R1) as they were not currently working at the facility. LPA was also unable to obtain additional specific information from prior resident (R1). LPA reviewed (R1's) care plan, physician’s report and medication list. The results of the investigation are as follows: (R1) moved in on November 6, 2024 and moved to a related facility nearby on November 13, 2024. Resident was sent out to the Emergency Room on December 3, 2024, from the related facility, and did not return to either care home. ** cont on 9099C-1** Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 14, 2025 · control 59-AS-20250924094337
Apr 22, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 11, 2025Unfounded
Allegation investigated: Facility is in disrepair. Facility is unsanitary.
Licensing Program Analyst (LPA) Sabrina Calzada and Associate Governmental Program Analyst, Vanne Le, arrived unannounced to complete a complaint investigation and met with caregivers, Veron Reid and Trineesha Buckley, and stated the reason for today's inspection. The Administrator was contacted and arrived around 2:00 pm. (2) residents were observed to be resting in the common areas at the start of the inspection and (3) residents to be resting in their rooms. During the investigation, LPA interviewed the Administrator, (1) staff, resident (R1) and (2) other residents. LPA reviewed documentation related to (R1) including, but not limited to, hospital discharge papers and incident report (from 12/14/24), physician’s report and medication records. The results of the investigation are as follows: Resident (R1) moved to the facility on/around December 7, 2024 and moved out on/around December 19, 2024 as part of a two-week stay only. *cont on 9099C-1.. Unfoundedthe state’s words, verbatim · CDSS document, Mar 11, 2025 · control 59-AS-20241218155404
Dec 19, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 2, 2024Unsubstantiated
Allegation investigated: Licensee does not ensure that residents are provided with quality food while in care. Licensee does not ensure that the facility has enough staff to meet the needs of resident(s) in care. Licensee does not ensure that there is an adequate amount of supplies available to provide care to residents while in care.
Licensing Program Analyst (LPA) Sabrina Calzada arrived unannounced to complete a complaint investigation and deliver findings. LPA met with Balwinder Rai, Administrator, and Gary Rai, manager. Also present was care giver, Veron Reid. LPA observed (2) residents in the common area and (2) residents in their rooms. One resident requested to be sent to the hospital during today's inspection for back pain. During today's inspection, LPA interviewed (2) residents, (1) care staff and (1) family member of a resident. Previously, LPA interviewed (1) caregiver and the Administrator. The facility was toured on 9/17/24 and on 12/2/24 to check for facility supplies, including food. Documentation was reviewed from residents' files including physician's reports, care plans and admission agreements. The results of the investigation are as follows: *cont on 9099C-1.. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 2, 2024 · control 59-AS-20240912152448
Sep 17, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 10, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 3, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Rai Angels licensed?
Yes — Rai Angels is a licensed residential care home for the elderly (RCFE) in Citrus Heights (Sacramento County): California license #345920117, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 12 inspection and complaint documents since 2024; the most recent, a complaint investigation report dated April 17, 2026, was marked “Substantiated” by the state.
Can Rai Angels care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Rai Angels with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY OF WHICH 3 MAY BEBEDRIDDEN IN ROOM 2 AND 4. HOSPICE WAIVER FOR 6.
How much does Rai Angels cost?
California's public licensing record does not include Rai Angels's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Rai Angels accept Medi-Cal or the Assisted Living Waiver?
Rai Angels is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on April 17, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Rai Angels?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 15 state visits and 12 dated documents since 2024 for Rai Angels; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 17, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 15 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
You can call them yourself, anytime — you never have to go through us.
(916) 735-5610Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Rai Angels? Claim this listing — free — add photos, activities, languages, and today’s availability.