Carehaven Valencia is a residential care home for the elderly (RCFE) in Citrus Heights, Sacramento County, California — state license #345002811, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 12 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 14, 2026 — published below in full, verbatim and unscored.

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Carehaven Valencia

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Citrus Heights, CA · Sacramento County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #345002811, held since 2021 · read from the California state record on August 2, 2026 ·See on State Site →
7545 Orange Drive · Citrus Heights, Sacramento County
Phone
(916) 928-7017
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 4 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. FIRE CLEARANCE APPROVED FOR (6) NON-AMBULATORY RESIDENTS IN BEDROOMS #1-5. HOSPICE WAIVER APPROVED FOR (4) HOSPICE RESIDENTS.State service designations935 - ELDERLY · 983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 14 times and filed 12 documents. The most recent is a facility evaluation report, dated July 14, 2026.

Most recent state visit
July 14, 2026
Occupancy at the July 31, 2025 visit
4 of 6 beds

The state's published file for this home includes 1 document with transcribed findings, dated July 31, 2025. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 12 documentsFull record on the state’s site →
20261 state visit · 2 documents
Jul 14, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 14, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 4 documents
Dec 12, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 20, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 31, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff are not providing timely care during the night time hours.

LPA Calzada arrived unannounced to deliver complaint findings for a complaint received on April 29, 2025 and met with Administrator, Jina Kim, arrived shortly. Also present was Julie Smith, staff. During the investigation, LPA reviewed multiple documents related to resident (R1), including but not limited to, Pre-Appraisal assessment, physician’s report, care plans (2), various email communications, eviction notice, and other documentation. Additionally, multiple staff and (2) family members of (R1) were interviewed. LPA also interviewed (4) family members for other residents. The results of the investigation are as follows: Resident (R1) moved to the facility on April 6, 2025 after being assessed three weeks prior, in March 2025. The facility provided a copy of a Resident Appraisal (dated April 7, 2025) noting (R1) has a diagnosis of Amyotrophic Lateral Sclerosis (ALS), is not able to move legs much or bear weight, is out of bed all day but mostly in the wheelchair, has weakness on arthe state’s words, verbatim · CDSS document, Jul 31, 2025 · control 59-AS-20250429120646
Jul 31, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
Jul 10, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 0
Type B citations0typical 0
Substantiated complaints1typical 0
Total complaints1typical 0
State visits on file14typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2021.
Year-by-year trend
YearVisitsDocumentsSubstantiated202612020253412024110202311020222202021120
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$4,000$6,500 /mo
our estimate — Sacramento County band, market research June 2026; not this home’s quoted price
$3,000 · statewide low$8,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (916) 928-7017

Is Carehaven Valencia licensed?

Yes — Carehaven Valencia is a licensed residential care home for the elderly (RCFE) in Citrus Heights (Sacramento County): California license #345002811, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 12 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 14, 2026, appears in the inspection record on this page.

Can Carehaven Valencia care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Carehaven Valencia with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. FIRE CLEARANCE APPROVED FOR (6) NON-AMBULATORY RESIDENTS IN BEDROOMS #1-5. HOSPICE WAIVER APPROVED FOR (4) HOSPICE RESIDENTS.

How much does Carehaven Valencia cost?

California's public licensing record does not include Carehaven Valencia's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Carehaven Valencia accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Carehaven Valencia through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Sacramento County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 6 beds occupied (67%) when the state visited on July 31, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Carehaven Valencia?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 14 state visits and 12 dated documents since 2021 for Carehaven Valencia; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated July 31, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

1 transcribed report on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff are not providing timely care during the night time hours.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
LPA Calzada arrived unannounced to deliver complaint findings for a complaint received on April 29, 2025 and met with Administrator, Jina Kim, arrived shortly. Also present was Julie Smith, staff. During the investigation, LPA reviewed multiple documents related to resident (R1), including but not limited to, Pre-Appraisal assessment, physician’s report, care plans (2), various email communications, eviction notice, and other documentation. Additionally, multiple staff and (2) family members of (R1) were interviewed. LPA also interviewed (4) family members for other residents. The results of the investigation are as follows: Resident (R1) moved to the facility on April 6, 2025 after being assessed three weeks prior, in March 2025. The facility provided a copy of a Resident Appraisal (dated April 7, 2025) noting (R1) has a diagnosis of Amyotrophic Lateral Sclerosis (ALS), is not able to move legs much or bear weight, is out of bed all day but mostly in the wheelchair, has weakness on arCDSS inspection report, July 31, 2025 · control 59-AS-20250429120646

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 14 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
1
typical for this size: 0
State visits on file
14
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(916) 928-7017
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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