Comforts Of Home Laguna Park

Licensing Program Analyst (LPA) Vincent Moleski arrived unannounced to deliver findings on this complaint investigation. LPA Moleski spoke with facility administrator Maria Kang over the phone and explained the purpose of the visit. Kang said staff member Teresita Esteban could sign this report in her absence. This investigation consisted of interviews, record review, and observations. Interviews were held with Kang, two staff members, residents of the facility, a resident’s (R1) conservator, and an ombudsperson. During an interview, a resident (R1) was unable to provide details regarding an alleged incident of inappropriate touching by a staff member (S1). R1 said “everything is fine.” During an interview, S1 denied any inappropriate touching. S2 did not believe the alleged incident had occurred. Three other residents interviewed did not express concerns regarding S1 or regarding the facility. [continued on 9099-C] UnsubstantiatedRead the full finding— CDSS inspection report, October 24, 2023 · control 27-AS-20230719160621

Licensing Program Analyst (LPA) Renee Campbell conducted an unannounced visit to this facility to deliver investigation findings on 01/04/2023 at approximately 11:00 am. LPA identified herself and discussed the purpose of the visit and the elements of the allegation(s) with Administrator Maria Kang. The investigation was conducted by the Department which consisted of reviews of the facility records and interviews with facility staff. The residents and other witnesses were contacted and interviewed. The complaint alleges that residents were hit by staff. During the investigation, it was revealed that one witness (F1) stated they saw a resident being hit. Another witness testified no one was hit but was instead redirected. Only one resident was able to be questioned and they stated no one had hit them and that they liked the facility and the staff. Records show that all staff have been cleared and received dementia training. Although the allegation may have happened or is valid, there isRead the full finding— CDSS inspection report, January 4, 2023 · control 27-AS-20221011152900