Skypark Manor is a residential care home for the elderly (RCFE) in Sacramento, Sacramento County, California — state license #342701097, licensed for 144 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 31 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated April 30, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 34 times and filed 31 documents. The most recent is a facility evaluation report, dated April 30, 2026.
The state's published file for this home includes 9 documents with transcribed findings, dated January 23, 2023 to November 26, 2025. 9 of the 9 carry the state's recorded outcome word: “Substantiated” (4), “Unfounded” (1), “Unsubstantiated” (4). 9 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 9 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 30, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 14, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 3, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 29, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 26, 2025Substantiated
Allegation investigated: Staff did not ensure resident's medication was provided.
On 11/26/25, Licensing Program Analyst (LPA) Cynthia Tamayo arrived unannounced to conduct a follow-up investigation into an allegation noted above. LPA met with Susan McClure, Assistant Administrator (S2) and stated the purpose of this visit. Administrator, Sherry Richardson (S1) arrived later on during this visit. LPA requested the following records for review: • LIC 500 • LIC 9020 And the following records for R1-R4: • LIC 602 • Appraisal • Medication list • November SIRs and discharge documents •MARs Substantiatedthe state’s words, verbatim · CDSS document, Nov 26, 2025 · control 27-AS-20251123203239
Nov 26, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 14, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 27, 2025Unsubstantiated
Allegation investigated: Facility staff do not provide transportation for resident to their medical appointments. Facility staff do not provide meal to meet residents' dietery needs. Facility staff do not ensure that the facility is free of pests. Facility staff do not respond to resident calls in a timely manner. Illegal eviction.
On 2/27/2025, Licensing Program Analyst (LPA) Arvin Villanueva arrived unannounced at this facility to conduct a follow up complaint visit regarding the allegations noted above. LPA met with Susan McClure, Assistant Administrator (AAd) and stated the purpose of this visit. Throughout this investigation, this LPA conducted interviews of relevant persons, record reviews of relevant documents and facility observation. Allegation: facility staff do not provide transportation for resident to their medical appointments. The investigation into this allegation consisted of interviews and record reviews. The Resident Van Appointments log, covering the period from 12/12/2024, to 12/31/2024, indicates that transportation is offered to residents Monday through Friday. However, there are several limitations to this service, such as the restriction that no appointments are scheduled after 2:00 PM, and that only four appointments per day are available. Additionally, lab appointments can only be schedthe state’s words, verbatim · CDSS document, Feb 27, 2025 · control 27-AS-20241223152310
Feb 27, 2025Unsubstantiated
Allegation investigated: Facility staff made sexual advances to resident in care.
On 2/27/25, Licensing Program Analyst (LPA) Arvin Villanueva arrived unannounced to conduct a follow-up investigation into an allegation noted above. LPA met with Susan McClure, Assistant Administrator (AAd) and stated the purpose of this visit. The investigation into the above allegation consisted of interviews and record reviews. Through interview with Resident_1 (R1), who reported incidents occurring on the weekend of January 26-28, 2025. The complaint indicated that sexual advances took place on Friday, Saturday, and Sunday, though during subsequent interviews, it was clarified that only Saturday and Sunday were mentioned in the initial email from R1. {1 of 2} Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 27, 2025 · control 27-AS-20250127144608
Feb 6, 2025Unsubstantiated
Allegation investigated: Staff are not preventing resident from harassing other residents in care.
On 2/6/2025, Licensing Program Analyst (LPA) Arvin Villanueva arrived unannounced at this facility to conduct a follow up complaint visit regarding the allegation noted above. LPA met with Susan McClure, Assistant Administrator, and stated the purpose of this visit. The investigation into the above allegation consisted of interviews and record reviews. A review of Resident1’s (R1) documents indicated several instances of agitation and confusion, consistent with their diagnosis (D1) dementia and Alzheimer’s. These behaviors included occasional aggressive actions, such as trying to hit other residents, shouting, and entering other residents' rooms mistakenly. However, there was no consistent evidence that R1 intentionally harassed other residents or that the staff failed to intervene appropriately. {1 of 2} Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 6, 2025 · control 27-AS-20241017115504
Dec 31, 2024Unfounded
Allegation investigated: Facility installed a surveillance device in a resident's room without consent.
On 12/31/2024, at 2pm, Licensing Program Analyst (LPA) Arvin Villanueva arrived at this facility to conduct a follow up complaint visit regarding the allegation noted above. LPA met with Susan McClure and stated the purpose of this visit. The investigation included interviews with relevant parties, observation of the facility, including resident rooms and common areas, and a review of pertinent records, such as resident admission agreement and care notes. Interview with an outside agency reported inspecting R1’s room and found no evidence of surveillance devices. Interview with facility staff revelaed that surveillance cameras were installed only in common areas for monitoring purposes and that no cameras were placed in resident rooms. From the interviews with residents, one resident suspected that the smoke detector in their room contain a hidden camera. R1 informed LPA that they were becoming suspicious after returning from a trip and pointed to the device installed at the ceiling, wthe state’s words, verbatim · CDSS document, Dec 31, 2024 · control 27-AS-20241209094904
Dec 12, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 23, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 14, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 9, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 4, 2024Substantiated
Allegation investigated: Facility has an infestation of rodents Facility is unclean
Licensing Program Analyst (LPA) Tung Truong conducted an unannounced complaint visit on 1/4/2024 at 1:00 pm to investigate the allegations listed above. LPA met with Assistant Administrator, Susan McClure and explained the purpose of today's visit. During today’s visit, LPA toured the facility and conducted interviews. Based on observations, interviews, and records review, it was determined that the facility has an infestation of rodents. LPA observed there were rat feces in rooms #136, 145 and 146. In addition, LPA observed the carpet is dirty and there were debris and rat feces on the floor in multiple rooms. As a result of the investigation, the preponderance of evidence standards has been met, therefore, the above allegation(s) is/are found to be SUBSTANTIATED. Per California Code of Regulations, Title 22 Division 6, Chapter 8, deficiencies are being cited on the attached 9099-D during this visit. Exit interview held, Appeal Rights discussed, copy of report given. Substantiatedthe state’s words, verbatim · CDSS document, Jan 4, 2024 · control 27-AS-20231228130547
Nov 3, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 1, 2023Substantiated
Allegation investigated: Staff failed to treat resident with dignity and respect
On 09/01/2023 at 10:55 AM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced at this facility to conduct a complaint visit. LPA met with Business Office Manager, Rabindar Signhand and Dietary Director/Assistant Administrator, Susan Mclure and explained the purpose of the visit. The purpose of this visit is to deliver complaint findings for the allegations above. Throughout the course of this investigation, the Department conducted interviews, reviewed facility files, and reviewed medical documents. Allegation: Staff failed to treat residents with dignity and respect It was alleged that the facility staff failed to treat resident with dignity and respect. LPA Lee interviewed 10 out of 10 residents. It was learned that 6 out of 10 residents had concerns regarding facility staff not treating residents with dignity and respect. 6 out of 10 resident stated that facility staff walks into resident's room without knocking and turns on the light and never turn off the light and shutthe state’s words, verbatim · CDSS document, Sep 1, 2023 · control 27-AS-20230802083802
Aug 18, 2023Unsubstantiated
Allegation investigated: Staff neglected resident while in care Staff failed to meet resident's needs
On 08/18/2023 at 2:45 PM, Licensing Program Analyst (LPA) Pang Lee arrived unannounced at this facility to conduct a complaint visit. LPA met with Business Office Manager, Rabindar Signhand explained the purpose of the visit. The purpose of this visit was to deliver complaint findings for the allegations above. Throughout the course of this investigation, the Department conducted interviews, reviewed facility files, and reviewed medical documents. Allegation: Staff neglected resident while in care It was alleged that the facility neglected resident in care. LPA Lee interviewed 10 out of 10 residents. It was learned that 8 out of 10 residents had no concerns regarding facility staff neglecting residents while in care. LPA Lee interviewed 10 out of 10 staff and 10 out of 10 facility staff denies that residents are neglected while in care. Continued LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 18, 2023 · control 27-AS-20230802083802
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Is Skypark Manor licensed?
Yes — Skypark Manor is a licensed residential care home for the elderly (RCFE) in Sacramento (Sacramento County): California license #342701097, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 144 residents. State records list 31 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated April 30, 2026, appears in the inspection record on this page.
Can Skypark Manor care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Skypark Manor with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 144 NON-AMBULATORY, OF WHICH 10 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 10.
How much does Skypark Manor cost?
California's public licensing record does not include Skypark Manor's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Skypark Manor accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Skypark Manor through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Sacramento County →Assisted living on Medi-Cal in California →See the DHCS list →
74 of 144 beds occupied (51%) when the state visited on November 26, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Skypark Manor?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 34 state visits and 31 dated documents since 2021 for Skypark Manor; 9 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 26, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 34 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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