Oars At Greenback Lane, The is a residential care home for the elderly (RCFE) in Citrus Heights, Sacramento County, California — state license #342700963, licensed for 57 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 16 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 20, 2026 — published below in full, verbatim and unscored.

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Oars At Greenback Lane, The

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Residential care home for the elderly (RCFE) · Large community, 57 residents · Citrus Heights, CA · Sacramento County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #342700963, held since 2021 · read from the California state record on August 2, 2026 ·See on State Site →
6550 Greenback Lane · Citrus Heights, Sacramento County
Phone
(916) 212-0388
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 57 residents
Dementia / memory careVerified in record
Hospice careVerified in record
Bedridden careApproved for 9 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR FIFTY-SEVEN(57) NON-AMBULATORY OF WHICH NINE (9) MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR SIXTEEN (16) RESIDENTS. APPROVED FOR DELAYED EGRESS.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 20 times and filed 16 documents. The most recent — a complaint investigation report on May 20, 2026 — closed with the state’s outcome word: “Substantiated.”

Most recent state visit
June 15, 2026
Occupancy at the May 20, 2026 visit
52 of 57 beds

The state's published file for this home includes 5 documents with transcribed findings, dated March 7, 2023 to May 20, 2026. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (3), “Unfounded” (1), “Unsubstantiated” (1). 5 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 11 of 16 documentsFull record on the state’s site →
20262 state visits · 2 documents
May 20, 2026Complaint investigation reportSubstantiated

Allegation investigated: Untrained staff are dispensing medications to residents in care Staff do not ensure medications are kept secure in a centrally stored area

Licensing Program Analyst (LPA) Melissa Parks arrived on Wednesday May 20, 2026, unannounced to conclude a complaint which was received by the Department on 4/22/2026. LPA met with Administrator Christal and explained the purpose of the visit. LPA interviewed the management, med techs, and caregivers regarding the allegations. LPA learned the following: 4 staff interviews revealed that med techs have asked caregivers to hand out medication. According to interviews, this has occurred on AM and PM shifts. Additionally, two interviews revealed that medications have been kept unsecured and accessible to residents. According to one interview, a med tech will place medication cups on the kitchen counter, tucked in a corner, until they are ready to give the medication to residents. Additionally, one staff acknowledged that a med tech will keep medication in an unlocked kitchen drawer, accessible to residents. LPA obtained a picture of unsecured medication in a kitchen drawer. Substantiatedthe state’s words, verbatim · CDSS document, May 20, 2026 · control 59-AS-20260422104107
Jan 6, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20253 state visits · 3 documents
Oct 30, 2025Complaint investigation reportSubstantiated

Allegation investigated: Facility failed to notify responsible party

On 10/30/2025, Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to deliver final findings to a complaint Community Care Licensing (CCL) received on 06/03/2025. LPA met with Executive Director (ED) Christal Anderson and explained the purpose of the visit. During the course of the investigation, the Department conducted interviews and record review. Interviews revealed that facility was late in telling R1s responsible party of the incident. The incident occurred on 05/26/2025 and facility did not notify residents responsible party in writing within seven (7) days of occurrence. Interviews revealed the family recieved the incident report on 07/22/2025 when R1s file was picked up by their responsible party. Based on file review and interviews, the facility did not ensure incident report was sent to R1s responsible person as required. Therefore the preponderance of evidenced standard has been met, therefore the above allegation is found to be SUBSTANTIAthe state’s words, verbatim · CDSS document, Oct 30, 2025 · control 59-AS-20250603141930
Mar 27, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff does not ensure facility is up to code with the Fire Department.

On 03/27/2025 Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to deliver final findings for a complaint Community Care Licensing (CCL) received on 01/30/2025. LPA met with Executive Director (ED) Christal Anderson and explained the purpose of the visit. During the course of the investigation, the Department conducted a file review, interviews and obtained pertient documents relevant to the complaint investigation. Please continue to LIC9099C Substantiatedthe state’s words, verbatim · CDSS document, Mar 27, 2025 · control 59-AS-20250130152939
Feb 5, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20245 state visits · 5 documents
Dec 11, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 4, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 23, 2024Complaint investigation reportUnfounded

Allegation investigated: Facility staff are not changing residents in a timely manner Facility staff handle residents in a rough manner Facility staff do not provide adequate food service to residents Facility staff do not treat residents with dignity or respect

On 05/23/24, Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to deliver final findings to a complaint the Department received on 04/10/24. LPA met with Dining Services Director, Mikah Montoya and explained the purpose of the visit. During the course of this investigation, the Department conducted interviews and obtained pertinent documents relevant to the investigation. Please continue to LIC 9099-C... Unfoundedthe state’s words, verbatim · CDSS document, May 23, 2024 · control 59-AS-20240410144827
Jan 25, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 4, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Dec 21, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations3typical 1
Type B citations1typical 1
Substantiated complaints4typical 2
Total complaints5typical 7
State visits on file20typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2021.
Year-by-year trend
YearVisitsDocumentsSubstantiated20262212025332202455020233302022230
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — Sacramento County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Call (916) 212-0388

Is Oars At Greenback Lane, The licensed?

Yes — Oars At Greenback Lane, The is a licensed residential care home for the elderly (RCFE) in Citrus Heights (Sacramento County): California license #342700963, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 57 residents. State records list 16 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated May 20, 2026, was marked “Substantiated” by the state.

Can Oars At Greenback Lane, The care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Oars At Greenback Lane, The with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR FIFTY-SEVEN(57) NON-AMBULATORY OF WHICH NINE (9) MAY BE BEDRIDDEN. HOSPICE WAIVER APPROVED FOR SIXTEEN (16) RESIDENTS. APPROVED FOR DELAYED EGRESS.

How much does Oars At Greenback Lane, The cost?

California's public licensing record does not include Oars At Greenback Lane, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Sacramento County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Oars At Greenback Lane, The accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Oars At Greenback Lane, The through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Sacramento County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

52 of 57 beds occupied (91%) when the state visited on May 20, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Oars At Greenback Lane, The?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 20 state visits and 16 dated documents since 2022 for Oars At Greenback Lane, The; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 20, 2026, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

5 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedUntrained staff are dispensing medications to residents in care Staff do not ensure medications are kept secure in a centrally stored area
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Melissa Parks arrived on Wednesday May 20, 2026, unannounced to conclude a complaint which was received by the Department on 4/22/2026. LPA met with Administrator Christal and explained the purpose of the visit. LPA interviewed the management, med techs, and caregivers regarding the allegations. LPA learned the following: 4 staff interviews revealed that med techs have asked caregivers to hand out medication. According to interviews, this has occurred on AM and PM shifts. Additionally, two interviews revealed that medications have been kept unsecured and accessible to residents. According to one interview, a med tech will place medication cups on the kitchen counter, tucked in a corner, until they are ready to give the medication to residents. Additionally, one staff acknowledged that a med tech will keep medication in an unlocked kitchen drawer, accessible to residents. LPA obtained a picture of unsecured medication in a kitchen drawer. SubstantiatedCDSS inspection report, May 20, 2026 · control 59-AS-20260422104107

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility failed to notify responsible party
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 10/30/2025, Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to deliver final findings to a complaint Community Care Licensing (CCL) received on 06/03/2025. LPA met with Executive Director (ED) Christal Anderson and explained the purpose of the visit. During the course of the investigation, the Department conducted interviews and record review. Interviews revealed that facility was late in telling R1s responsible party of the incident. The incident occurred on 05/26/2025 and facility did not notify residents responsible party in writing within seven (7) days of occurrence. Interviews revealed the family recieved the incident report on 07/22/2025 when R1s file was picked up by their responsible party. Based on file review and interviews, the facility did not ensure incident report was sent to R1s responsible person as required. Therefore the preponderance of evidenced standard has been met, therefore the above allegation is found to be SUBSTANTIACDSS inspection report, October 30, 2025 · control 59-AS-20250603141930
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff does not ensure facility is up to code with the Fire Department.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 03/27/2025 Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to deliver final findings for a complaint Community Care Licensing (CCL) received on 01/30/2025. LPA met with Executive Director (ED) Christal Anderson and explained the purpose of the visit. During the course of the investigation, the Department conducted a file review, interviews and obtained pertient documents relevant to the complaint investigation. Please continue to LIC9099C SubstantiatedCDSS inspection report, March 27, 2025 · control 59-AS-20250130152939

2024

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFacility staff are not changing residents in a timely manner Facility staff handle residents in a rough manner Facility staff do not provide adequate food service to residents Facility staff do not treat residents with dignity or respect
State's findingUnfoundedThe state investigated and found the allegation to be false.
On 05/23/24, Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to deliver final findings to a complaint the Department received on 04/10/24. LPA met with Dining Services Director, Mikah Montoya and explained the purpose of the visit. During the course of this investigation, the Department conducted interviews and obtained pertinent documents relevant to the investigation. Please continue to LIC 9099-C... UnfoundedCDSS inspection report, May 23, 2024 · control 59-AS-20240410144827

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 20 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
3
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
4
typical for this size: 2
Total complaints
5
typical for this size: 7
State visits on file
20
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(916) 212-0388
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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