Avatar Retirement Home is a residential care home for the elderly (RCFE) in Palm Desert, Riverside County, California — state license #336425030, licensed for 10 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 6 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated August 28, 2024 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 5 times and filed 6 documents. The most recent — a complaint investigation report on August 28, 2024 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 1 document with transcribed findings, dated August 28, 2024. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Aug 28, 2024Substantiated
Allegation investigated: Facility failed to keep resident adequately hydrated
LPA Javier Prieto and LPA Eldin Serrano arrived at the facility to delivery findings to the listed allegations. LPA met with house manager Angel Sanchez and explained the nature of the visit. The investigation, conducted by Department staff consisted of interviews with relevant parties, and file reviews revealed that the administrator called 911 due to Resident 1 (R1) having a fast heart rate. R1 was admitted to the hospital on 2/4/2020, and discharged back to the facility on 2/6/2020, on hospice. Hospital documents indicates that R1 was dehydrated. Based on the LPAs interviews, and review of documents the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. An exit interview was conducted where this report, LIC 9099D, and appeal rights were discussed with and provided to the house manager. Substantiatedthe state’s words, verbatim · CDSS document, Aug 28, 2024 · control 18-AS-20200207105543
Jun 26, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Avatar Retirement Home licensed?
Yes — Avatar Retirement Home is a licensed residential care home for the elderly (RCFE) in Palm Desert (Riverside County): California license #336425030, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 10 residents. State records list 6 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated August 28, 2024, was marked “Substantiated” by the state.
Can Avatar Retirement Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Avatar Retirement Home with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordTEN (10) NON-AMBULATORY, OF WHICH TWO (2) MAY BE BEDRIDDEN. ADVERTISES FOR DEMENTIA SPECIAL CARE. HOSPICE WAIVER APPROVED FOR TWO (2) RESIDENTS AT ANY ONE TIME.
How much does Avatar Retirement Home cost?
California's public licensing record does not include Avatar Retirement Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Avatar Retirement Home accept Medi-Cal or the Assisted Living Waiver?
Avatar Retirement Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
8 of 10 beds occupied (80%) when the state visited on August 28, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Avatar Retirement Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 5 state visits and 6 dated documents since 2021 for Avatar Retirement Home; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated August 28, 2024, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 5 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for mid-size homes (7–15 beds), computed across all 307 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
Who runs Avatar Retirement Home?
From the CDSS ownership record, checked August 9, 2026.
Licensed to Yolanda Alkawass, who operates 2 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.
You can call them yourself, anytime — you never have to go through us.
(760) 340-5191Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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