Comforts Of Home Residential Care, Llc

Licensing Program Analyst (LPA) Jesse Gardner arrived at the facility unannounced to investigate the above allegations. LPA identified himself and discussed the purpose of the visit with Caregiver Ana Ortiz. Ortiz called their Administrator Cori Cooper, and LPA spoke with them (over telephone). Through interviews with Witness one (W1) and Administrator, it was determined that Client one (C1) had not been admitted to the facility, the family had not been issued a refund, and the admissions agreement was not a signed document per Title 22 Section 6 Chapter 8 Article 9 Resident Records 87507 Admission Agreements, these allegations were deemed to be SUBSTANTIATED. A finding that the complaint is SUBSTANTIATED means that the allegation is valid because the preponderance of the evidence standard has been met. An exit interview was conducted with Caregiver Ana Ortiz and a copy of this report along with LIC9099-D, LIC 811, and Appeal Rights were provided. SubstantiatedRead the full finding— CDSS inspection report, December 14, 2021 · control 18-AS-20211208135115

On 12/3/21 Licensing Program Analyst (LPA) Shaunte Henry conducted an unannounced visit for the purpose of delivering the findings to the above allegations. The LPA met with licensee Cori Cooper, explained the nature of the visit and was granted entry. The investigation, which consisted of interviews and document review reveald the following: Staff left residents unattended The RP stated that they were told by Staff 1 (S1) that on 12/15/20 that the residents were left alone. The licensee denied leaving residents alone. The licensee stated that S1 quit because the licensee had suspicions of them taking illegal drugs. ***Continued on LIC 9099C*** UnsubstantiatedRead the full finding— CDSS inspection report, December 3, 2021 · control 18-AS-20201214155022