St. Mary's Love And Care Home is a residential care home for the elderly (RCFE) in Palm Desert, Riverside County, California — state license #336408381, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 7 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 2, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 7 times and filed 7 documents. The most recent — a complaint investigation report on May 2, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 1 document with transcribed findings, dated May 2, 2026. 1 of the 1 carries the state's recorded outcome word: “Unsubstantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 2, 2026Unsubstantiated
Allegation investigated: Staff left resident unattended on the floor Staff refused to help the resident Staff did not provide a comfortable environment for resident
Licensing Program Analyst (LPA) Christian Gutierrez conducted a subsequent complain visit in regard to the allegations listed above. LPA met with Assistant Administrator Phillip (Chris) Abaya who assisted with today’s visit. The investigation consisted of the following: During the initial visit conducted on 12/26/2023, LPA Janette Romero conducted an unannounced visit, toured the facility and obtained copies of pertinent documentation. The facility was advised that the investigation requires further inquiry and possible additional visits and/or phone calls may be necessary to determine findings. During today’s visit, LPA Gutierrez toured resident bedrooms, obtained staff roster, resident roster, reviewed R1’s file and obtained copies of preplacement appraisal information, face sheet, physician report, facility notes, and texts messages with staff and C1’s family. LPA requested any SIR’s that were submitted to CCLD for falls with residents within the last six months, LPA interviewed Assthe state’s words, verbatim · CDSS document, May 2, 2026 · control 18-AS-20231218152726
Mar 18, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 17, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 17, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is St. Mary's Love And Care Home licensed?
Yes — St. Mary's Love And Care Home is a licensed residential care home for the elderly (RCFE) in Palm Desert (Riverside County): California license #336408381, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 7 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated May 2, 2026, was marked “Unsubstantiated” by the state.
Can St. Mary's Love And Care Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists St. Mary's Love And Care Home with clearances for wheelchair / non-ambulatory and bedridden; it does not list dementia / memory care and hospice care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordSIX (6) NON-AMBULATORY RESIDENTS AGES 60 YEARS AND ABOVE. MAY PROVIDE CARE FOR UP TO ONE BEDRIDDEN RESIDENT. FACILITY MAY ACCEPT/RETAIN UP TO TWO (2) RESIDENTS RECEIVING HOSPICE SERVICES AT ANY ONE TIME.
How much does St. Mary's Love And Care Home cost?
California's public licensing record does not include St. Mary's Love And Care Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does St. Mary's Love And Care Home accept Medi-Cal or the Assisted Living Waiver?
St. Mary's Love And Care Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on May 2, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for St. Mary's Love And Care Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 7 state visits and 7 dated documents since 2022 for St. Mary's Love And Care Home; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated May 2, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 7 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
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(760) 779-9887Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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