Sierra Pines Guest Home is a residential care home for the elderly (RCFE) in Riverside, Riverside County, California — state license #335530063, licensed for 25 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 10 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated January 15, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2023, the state has visited this home 11 times and filed 10 documents. The most recent is a facility evaluation report, dated January 15, 2026.
The state's published file for this home includes 4 documents with transcribed findings, dated April 11, 2024 to December 17, 2024. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jan 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 12, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 17, 2024Unsubstantiated
Allegation investigated: Licensee is financially abusing resident.
First Complaint: Licensing Program Analyst (LPA) Beena Singh conducted an unannounced visit to deliver findings on the allegations listed above. LPA Singh met with Facility Licensee/Admicistrator Hanan Hamed and explained the purpose of the visit. The investigation consisted of interviews and review of records. First allegation: Licensee is financially abusing resident. The investigation was conducted by LPA Beena Singh. The investigation consisted of file review and interviews with relevant parties. The allegation indicates that staff is financially abusing client in care. During the investigation, LPA Beena Singh did not find evidence to support the allegation. Interviews on11/27/2024 with Four (4) of five (5) clients indicated that there's no staff at the facility that's financially abusing them. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 17, 2024 · control 56-AS-20241126085953
Dec 17, 2024Unsubstantiated
Allegation investigated: Staff harassed resident in care.
First Complaint: Licensing Program Analyst (LPA) Beena Singh conducted an unannounced visit to deliver findings on the allegations listed above. LPA Singh met with Facility Administrator Hanan Hamed and explained the purpose of the visit. The investigation consisted of interviews and review of records. First Allegation, Staff harassed resident in care. LPA Singh interviewed Five (5) clients and according to five (5) out of five (5) clients, no one is persuading residents to switch providers and residents has not signed any insurance papers or documents at this facility. Facility has two insurance agencies coming to the facility due to residents have insurance with them but no other insurance agency visits the facility. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 17, 2024 · control 56-AS-20241204113058
Dec 6, 2024Unsubstantiated
Allegation investigated: Staff inappropriately moved resident to another facility. Staff did not notify resident's authorized representative of the move. Staff inappropriately had resident sign doucments without authorized representative. Staff are not providing resident's authorized representative with signed documents and records.
First Complaint: Licensing Program Analyst (LPAs) Beena Singh conducted an unannounced visit to deliver findings on the allegations listed above. LPAs met with Facility administrator Hanan Hamed and explained the purpose of the visit. The investigation consisted of interviews and review of records. First allegation: Staff inappropriately moved resident to another facility. Licensing Program Analyst Beena Singh conducted an unannounced visit to this facility for the purpose of delivering findings for the above allegation. During interviews with facility administrator and records,she reported that R#1 was given notice of moving to another facility and R#1 family was contacted on the phone and have been informed of this move. Documents have been collected from the administrator Hana Hamed. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 6, 2024 · control 56-AS-20241001153001
Apr 11, 2024Substantiated
Allegation investigated: Facility staff is serving as resident's power of attorney.
On 04/11/2024 at 01:45 PM, Licensing Program Analyst (LPA) Melody Brown conducted an unannounced visit to the facility to commence a complaint investigation. LPA Brown was greeted and granted entrance by a staff member and LPA Brown met with staff Carmencita Fajardo . LPA Brown identified herself and discussed the purpose of the visit and the elements of the allegation with staff Carmencita Fajardo. The investigation was conducted by LPA Brown. The investigation consisted of file review and interviews with relevant parties. The allegation indicated that Facility staff is serving as resident's power of attorney. LPA Brown was able to obtain evidence to corroborate the allegation. Interview with Resident #1 (R1) indicated that R1 does not have an idea that R1 designated Staff #1 (S1) as R1's Power of Attorney (POA). R1 reported to LPA Brown that R1 did not sign a POA document indicating S1 as R1's POA. ***Continuation on LIC9099C*** Substantiatedthe state’s words, verbatim · CDSS document, Apr 11, 2024 · control 56-AS-20240409145944
Feb 23, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Sierra Pines Guest Home licensed?
Yes — Sierra Pines Guest Home is a licensed residential care home for the elderly (RCFE) in Riverside (Riverside County): California license #335530063, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 25 residents. State records list 10 inspection and complaint documents since 2023; the most recent, a facility evaluation report dated January 15, 2026, appears in the inspection record on this page.
Can Sierra Pines Guest Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Sierra Pines Guest Home with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 25 NON-AMBULATORY. APPROVED HOSPICE WAIVER FOR 6.
How much does Sierra Pines Guest Home cost?
California's public licensing record does not include Sierra Pines Guest Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Sierra Pines Guest Home accept Medi-Cal or the Assisted Living Waiver?
Sierra Pines Guest Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
24 of 25 beds occupied (96%) when the state visited on December 17, 2024. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Sierra Pines Guest Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 11 state visits and 10 dated documents since 2023 for Sierra Pines Guest Home; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated December 17, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(786) 219-6008Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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