Savant Of Jurupa Valley is a residential care home for the elderly (RCFE) in Riverside, Riverside County, California — state license #335530032, licensed for 197 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 99 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated July 16, 2026 — published below in full, verbatim and unscored.

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Savant Of Jurupa Valley

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Residential care home for the elderly (RCFE) · Large community, 197 residents · Riverside, CA · Riverside County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #335530032, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
5881 El Palomino Drive · Riverside, Riverside County
Phone
(951) 683-3333
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 197 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 30 residents
Bedridden careApproved for 15 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. 197 NON-AMBULATORY, OF WHICH 15 MAY BE BEDRIDDEN. BEDRIDDEN ROOMS APPROVED FOR 1ST FLOOR ONLY. BEDRIDDEN GUESTS ARE NOT ALLOWED ON 2ND & 3RD FLOOR. HOSPICE WAIVER FOR 30.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2022, the state has visited this home 111 times and filed 99 documents. The most recent is a facility evaluation report, dated July 16, 2026.

Most recent state visit
July 17, 2026
Occupancy at the May 21, 2024 visit
161 of 197 beds

The state's published file for this home includes 25 documents with transcribed findings, dated September 23, 2022 to May 21, 2024. 25 of the 25 carry the state's recorded outcome word: “Unfounded” (4), “Unsubstantiated” (21). 25 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 25 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 82 of 99 documentsFull record on the state’s site →
20266 state visits · 7 documents
Jul 16, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 5, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 17, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 17, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 11, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 28, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 13, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

202522 state visits · 36 documents
Dec 2, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 1, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 21, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 29, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 9, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 9, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 28, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 15, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 30, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 29, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 29, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 29, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 29, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 28, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 28, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 25, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 24, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 23, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 23, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 23, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 22, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 22, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 22, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 4, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 9, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 5, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 5, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 5, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 18, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 6, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 6, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 28, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 28, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 26, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 26, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 15, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

202427 state visits · 32 documents
Dec 13, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 5, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 8, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 30, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 24, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 24, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 24, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 9, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 8, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 7, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 19, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 5, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 9, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Aug 6, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 30, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 30, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 17, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 24, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 21, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 19, 2024Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 21, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not answer residents calls for assistance timely

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Patrick McAdoo-Morton, Executive Director, and discussed the elements of the complaint. Regarding the allegation that staff did not answer residents calls for assistance timely; Resident in question, resided at the facility for 30 days and did not give specific times when calls were made for assistance. Interview with Executive Director McAdoo-Morton states that the signal system for the facility has been in working order and no complaints of residents stating staff are not responding to signal calls have been made. Signal system is located at the from desk where staff monitors throught the day. ***continued on LIC 9099*** Unsubstantiatedthe state’s words, verbatim · CDSS document, May 21, 2024 · control 56-AS-20240516123507
May 9, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 29, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility charging higher amount than state standards allow for SSI. Staff did not do a proper rent increase Staff do not allow residents to have their authorized representative/advocate at facility meetings

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Danielle Garcia, Office Manager and explained the elements of the complaint. Regarding the allegation the Facility charging higher amount than state standards allow for SSI; documentation was obtained of a increase for social security benefits that was sent to all recipients effective January 1st, 2024. Effective January 1st, the rate increased for resident's board and care, which included the increase in social security benefits, not to exceed the amount the resident receives for social security. ***continued on LIC 9099*** Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 29, 2024 · control 56-AS-20240207084938
Apr 29, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff opened resident's luggage without permission Staff changed resident's doctor without permission Staff spoke inappropriately to resident

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Danielle Garcia, Officer Manager, and discussed the elements of the complaint. LPA interviewed staff, resident in question, gathered pertinent documentation. Regarding the allegation that staff opened resident's luggage without permission: Resident #1 (R1) in question states that the luggage was sealed with a small padlock and opened in R1's presence and no attempts to stop staff from cutting the lock. Interviews with staff #1 (S1) and S2 state the lock that was cut was to a lockbox, and cut per R1's request, in the presence of R1, which revealed R1's medication. ***continued on LIC 9099C*** Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 29, 2024 · control 56-AS-20240424104303
Apr 12, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff does not ensure transportation is available for resident. Staff threatened to evict resident.

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Danielle, Officer Manager, and discussed the elements of the complaint. LPA Prieto interviewed staff and resident #1 (R1). Regarding the allegation that staff does not ensure transportation is available for resident; LPA Prieto spoke with R1, in question, who states that transportation to and from the medical facility, where R1 is being treated, has been rectified. R1 concluded that an alternate means for transportation was nessary as facility staff does not transport during early morning hours. ***continued on LIC 9099C*** Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 12, 2024 · control 56-AS-20240410121510
Apr 8, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Resident was left soiled for an extended period while in care. Staff are not meeting resident's hygiene needs.

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility conduct a complaint investigation regarding the above allegations. LPA Prieto met with Assistant Business Office Manager Savanna Castro and explained the elements of the complaint. LPA toured the facility, interviewed resident and gathered pertinent documentation. Regarding the allegation that resident was left soiled for an extended period while in care; LPA Prieto obtained resident #1 (R1) service plan which states that R1 is not on an incontinece place, but a bathing plan, with a one person assist, once per week. LPA Prieto obtained shower schedule that shows R1 is bathed once a week. LPA Prieto interviewed R1 who stated that the service plan indicates assistance with toileting 3 times ****continued on 9099C*** Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 8, 2024 · control 56-AS-20240404113629
Mar 1, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 27, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff dispensed medications not prescribed to a resident. Staff dispensed a medication to a resident that they are allergic to. Resident sustained a pressure injury while in care. Staff did not ensure that a resident is fed while in care.

Licensing Program Analyst, Amber Coleman, (LPA) arrived at the Savant of Jurupa Valley to deliver findings of the complaint investigation into the above listed allegations. LPA introduced self and stated purpose of the visit, then met with Executive Director, Patrick McAdoo-Morton. During the investigation, LPA collected records for review, interviewed staff, residents and witnesses, and completed a walk through of the facility. It is alleged that staff dispensed medications not prescribed to a resident. Staff interviewes revealed that the facility does not regulary administer medications of narcotic class to its residents. Staff also completed an investigation of their own which accounted for all resident medications. No medication were determined to be missing. A review, of R1's Medication Administrative Record, (MARS) revelead R1 has missed no medications. It is alleged that staff dispensed a medication to a resident that they are allegic to. A review of R1's Medication Administratithe state’s words, verbatim · CDSS document, Feb 27, 2024 · control 56-AS-20240124173434
Feb 27, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff left a resident in urine and feces.

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to deliver findings regarding the above listed allegations. LPA Prieto met with Executive Director Patrick McAdoo-Morton and explained the elements of the visit. LPA interviewed staff, residents, and witness. LPA was unable to interview resident (1) due to (R1) no longer residing at the facility. LPA interviewed residents and 8 out of 8 residents revealed they have not been left in urine or feces. LPA interviewed staff, and 5 out of 5 staff denied that resident was left in urine and feces. Resident #1 (R1), in question, vacated the facility on 01/23/2024 and unable to interview. ***continued on LIC 9099C*** Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 27, 2024 · control 56-AS-20240124173434
Feb 20, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility do not ensure that resident hygiene needs are met. Facility did not follow resident modified food diet.

Licensing Program Analyst (LPA) Javier Prieto arrive to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Executive Director McAdoo-Morton and explained the elements of the complaint. Regarding the allegation that the facility do not ensure that resident hygiene needs are met; LPA Prieto interviewed resident #1 (R1), in question, who stated that she was offered bathing services by staff and additional bathing services by family members. LPA obtained bathing schedule for R1. R1 believed that the facility would bath R1 everyday for as long as wanted. R1's documentation is identified as independent. Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 20, 2024 · control 56-AS-20240215113910
Jan 29, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff left resident in a soiled diaper for an extended period time.

Licensing Program Analyst (LPA) Mary Rico conducted an unannounced visit to deliver findings on the allegation listed above. LPA met with Administrator Patrick L. Mcadoo-Morton and explained the purpose of the visit. The investigation consisted of staff interviews, document reviews, and facility tour. For the allegation, Staff left resident in a soiled diaper for an extended period time. During interviews with residents, all residents informed LPA they have not been left with a soiled diaper for an extended period time. 5 out 8 residents stated the staff will change their brief on time. During interviews with staff, all staff informed LPA they have not left a resident in a soiled diaper for a long period of time. 5 out of the 6 staff stated the facility will have 5 or 6 caregivers per shift. 3 out of the 6 staff stated the facility has a lead staff who will assist with residents calls if other team memebers are occupied assisting another resident. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 29, 2024 · control 56-AS-20240122124542
Jan 17, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff harassing resident of monthly payments. Staff disclosing residents personal information in presence of other residents

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Executive Director McAdoo-Morton and explained the elements of the complaint. Regarding the allegation that staff harassing resident of monthly payments; staff #1 interview revealed that a discussion with resident #1, in question, is on a monthly plan, and monies are in the rears. Those monies are due and a discussion of collection of those fees were a necessary discussion. Documentation obtained by LPA Prieto reveal the R1 is in the rears. R1 stated that monies are past due. **** continued on LIC 9099 **** Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 17, 2024 · control 56-AS-20240110151908
20236 state visits · 7 documents
Dec 8, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: #1 Staff not giving medication to a resident as prescribed. #2 Staff not assisting resident in a timely manner

Licensing Program Analyst (LPA) Javier Prieto arrived at the facility to initiate a complaint investigation regarding the allegations mentioned above. LPA Prieto met with Executive Director Morton and discussed the elements of the complaint. Allegation #1: LPA Prieto reviewed the Medical Administration Records (MAR) log for resident #1 (R1), revealing that medications are being dispensed as prescribed. An interview with Wellness Director (S1) confirmed that medications are being dispensed as prescribed and that any refusal of medication is documented. During an interview with R1, it was revealed that the medications listed on her Physician's Orders are being dispensed properly. R1 admitted to LPA that she sometimes refuses to take pain medication, even though it is documented in her Physician's Orders. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 8, 2023 · control 56-AS-20231206111059
Nov 28, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 20, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 1, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 18, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not meet resident's medical needs Staff did not assist resident in a timely manner Facility is in disrepair

Licensing Program Analyst (LPA) made an unannounced visit to investigate and deliver findings for the allegations listed above. LPA stated the purpose of the visit and was granted entry and met with Executive Director McAdoo-Morton. The investigation consisted of a facility tour, resident interviews, staff interviews, and document review. For allegation, Staff did not meet resident's medical needs : Interviews with resident #1 (R1) and the staff #1 (S1) revealed that the medical needs for R1 is a bed with full rails that R1 does not have a doctor's order for and is requesting the facility to provide. The facility is not required to provide a bed with full bed rails and cannot do so without a doctor's order. Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 18, 2023 · control 56-AS-20231011155555
Oct 18, 2023Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 3, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: #1 Staff neglected resident which resulted in pressure injury #2 Staff left resident unattended with dry feces

Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above-mentioned allegations. LPA Prieto met with administrator McAdoo-Morton and explained the elements of the visit. Regarding allegation staff neglected resident which resulted in pressure injury, LPA Prieto obtained resident #1 (R1) charting notes that reveal that R1 was not neglected as R1 was seen every, from the date of this incident on 09/26/2023, until R1's passing on 10/01/23. Staff #1 (S1) interview and records reveal that R1 did not have a pressure injury and indicated on this complaint. Facility administrator provided R1's service plan that indicate R1 diagnosis and R1's plan of care. *** continued on LIC 9099 C *** Unsubstantiatedthe state’s words, verbatim · CDSS document, Oct 3, 2023 · control 56-AS-20230927095941
Beside homes the same size
Type A citations1typical 1
Type B citations0typical 1
Substantiated complaints1typical 2
Total complaints78typical 7
State visits on file111typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated20266702025223602024273202023192202022440
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

≈ $3,500–$5,500 /mo
our estimate — Riverside County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?
How are care plans reviewed when a resident’s needs change?

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Savant Of Jurupa Valley licensed?

Yes — Savant Of Jurupa Valley is a licensed residential care home for the elderly (RCFE) in Riverside (Riverside County): California license #335530032, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 197 residents. State records list 99 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated July 16, 2026, appears in the inspection record on this page.

Can Savant Of Jurupa Valley care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Savant Of Jurupa Valley with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 197 NON-AMBULATORY, OF WHICH 15 MAY BE BEDRIDDEN. BEDRIDDEN ROOMS APPROVED FOR 1ST FLOOR ONLY. BEDRIDDEN GUESTS ARE NOT ALLOWED ON 2ND & 3RD FLOOR. HOSPICE WAIVER FOR 30.

How much does Savant Of Jurupa Valley cost?

California's public licensing record does not include Savant Of Jurupa Valley's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Savant Of Jurupa Valley accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Savant Of Jurupa Valley through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Riverside County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

161 of 197 beds occupied (82%) when the state visited on May 21, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Savant Of Jurupa Valley?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 111 state visits and 99 dated documents since 2022 for Savant Of Jurupa Valley; 25 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 21, 2024, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

25 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not answer residents calls for assistance timely
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Patrick McAdoo-Morton, Executive Director, and discussed the elements of the complaint. Regarding the allegation that staff did not answer residents calls for assistance timely; Resident in question, resided at the facility for 30 days and did not give specific times when calls were made for assistance. Interview with Executive Director McAdoo-Morton states that the signal system for the facility has been in working order and no complaints of residents stating staff are not responding to signal calls have been made. Signal system is located at the from desk where staff monitors throught the day. ***continued on LIC 9099*** Unsubstantiated— CDSS inspection report, May 21, 2024 · control 56-AS-20240516123507
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility charging higher amount than state standards allow for SSI. Staff did not do a proper rent increase Staff do not allow residents to have their authorized representative/advocate at facility meetings
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Danielle Garcia, Office Manager and explained the elements of the complaint. Regarding the allegation the Facility charging higher amount than state standards allow for SSI; documentation was obtained of a increase for social security benefits that was sent to all recipients effective January 1st, 2024. Effective January 1st, the rate increased for resident's board and care, which included the increase in social security benefits, not to exceed the amount the resident receives for social security. ***continued on LIC 9099*** Unsubstantiated— CDSS inspection report, April 29, 2024 · control 56-AS-20240207084938
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff opened resident's luggage without permission Staff changed resident's doctor without permission Staff spoke inappropriately to resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Danielle Garcia, Officer Manager, and discussed the elements of the complaint. LPA interviewed staff, resident in question, gathered pertinent documentation. Regarding the allegation that staff opened resident's luggage without permission: Resident #1 (R1) in question states that the luggage was sealed with a small padlock and opened in R1's presence and no attempts to stop staff from cutting the lock. Interviews with staff #1 (S1) and S2 state the lock that was cut was to a lockbox, and cut per R1's request, in the presence of R1, which revealed R1's medication. ***continued on LIC 9099C*** Unsubstantiated— CDSS inspection report, April 29, 2024 · control 56-AS-20240424104303
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff does not ensure transportation is available for resident. Staff threatened to evict resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Danielle, Officer Manager, and discussed the elements of the complaint. LPA Prieto interviewed staff and resident #1 (R1). Regarding the allegation that staff does not ensure transportation is available for resident; LPA Prieto spoke with R1, in question, who states that transportation to and from the medical facility, where R1 is being treated, has been rectified. R1 concluded that an alternate means for transportation was nessary as facility staff does not transport during early morning hours. ***continued on LIC 9099C*** Unsubstantiated— CDSS inspection report, April 12, 2024 · control 56-AS-20240410121510
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident was left soiled for an extended period while in care. Staff are not meeting resident's hygiene needs.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility conduct a complaint investigation regarding the above allegations. LPA Prieto met with Assistant Business Office Manager Savanna Castro and explained the elements of the complaint. LPA toured the facility, interviewed resident and gathered pertinent documentation. Regarding the allegation that resident was left soiled for an extended period while in care; LPA Prieto obtained resident #1 (R1) service plan which states that R1 is not on an incontinece place, but a bathing plan, with a one person assist, once per week. LPA Prieto obtained shower schedule that shows R1 is bathed once a week. LPA Prieto interviewed R1 who stated that the service plan indicates assistance with toileting 3 times ****continued on 9099C*** Unsubstantiated— CDSS inspection report, April 8, 2024 · control 56-AS-20240404113629
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff dispensed medications not prescribed to a resident. Staff dispensed a medication to a resident that they are allergic to. Resident sustained a pressure injury while in care. Staff did not ensure that a resident is fed while in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst, Amber Coleman, (LPA) arrived at the Savant of Jurupa Valley to deliver findings of the complaint investigation into the above listed allegations. LPA introduced self and stated purpose of the visit, then met with Executive Director, Patrick McAdoo-Morton. During the investigation, LPA collected records for review, interviewed staff, residents and witnesses, and completed a walk through of the facility. It is alleged that staff dispensed medications not prescribed to a resident. Staff interviewes revealed that the facility does not regulary administer medications of narcotic class to its residents. Staff also completed an investigation of their own which accounted for all resident medications. No medication were determined to be missing. A review, of R1's Medication Administrative Record, (MARS) revelead R1 has missed no medications. It is alleged that staff dispensed a medication to a resident that they are allegic to. A review of R1's Medication Administrati— CDSS inspection report, February 27, 2024 · control 56-AS-20240124173434
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff left a resident in urine and feces.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to deliver findings regarding the above listed allegations. LPA Prieto met with Executive Director Patrick McAdoo-Morton and explained the elements of the visit. LPA interviewed staff, residents, and witness. LPA was unable to interview resident (1) due to (R1) no longer residing at the facility. LPA interviewed residents and 8 out of 8 residents revealed they have not been left in urine or feces. LPA interviewed staff, and 5 out of 5 staff denied that resident was left in urine and feces. Resident #1 (R1), in question, vacated the facility on 01/23/2024 and unable to interview. ***continued on LIC 9099C*** Unsubstantiated— CDSS inspection report, February 27, 2024 · control 56-AS-20240124173434
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility do not ensure that resident hygiene needs are met. Facility did not follow resident modified food diet.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrive to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Executive Director McAdoo-Morton and explained the elements of the complaint. Regarding the allegation that the facility do not ensure that resident hygiene needs are met; LPA Prieto interviewed resident #1 (R1), in question, who stated that she was offered bathing services by staff and additional bathing services by family members. LPA obtained bathing schedule for R1. R1 believed that the facility would bath R1 everyday for as long as wanted. R1's documentation is identified as independent. Unsubstantiated— CDSS inspection report, February 20, 2024 · control 56-AS-20240215113910
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff left resident in a soiled diaper for an extended period time.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Mary Rico conducted an unannounced visit to deliver findings on the allegation listed above. LPA met with Administrator Patrick L. Mcadoo-Morton and explained the purpose of the visit. The investigation consisted of staff interviews, document reviews, and facility tour. For the allegation, Staff left resident in a soiled diaper for an extended period time. During interviews with residents, all residents informed LPA they have not been left with a soiled diaper for an extended period time. 5 out 8 residents stated the staff will change their brief on time. During interviews with staff, all staff informed LPA they have not left a resident in a soiled diaper for a long period of time. 5 out of the 6 staff stated the facility will have 5 or 6 caregivers per shift. 3 out of the 6 staff stated the facility has a lead staff who will assist with residents calls if other team memebers are occupied assisting another resident. Unsubstantiated— CDSS inspection report, January 29, 2024 · control 56-AS-20240122124542
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff harassing resident of monthly payments. Staff disclosing residents personal information in presence of other residents
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegations. LPA Prieto met with Executive Director McAdoo-Morton and explained the elements of the complaint. Regarding the allegation that staff harassing resident of monthly payments; staff #1 interview revealed that a discussion with resident #1, in question, is on a monthly plan, and monies are in the rears. Those monies are due and a discussion of collection of those fees were a necessary discussion. Documentation obtained by LPA Prieto reveal the R1 is in the rears. R1 stated that monies are past due. **** continued on LIC 9099 **** Unsubstantiated— CDSS inspection report, January 17, 2024 · control 56-AS-20240110151908

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewed#1 Staff not giving medication to a resident as prescribed. #2 Staff not assisting resident in a timely manner
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived at the facility to initiate a complaint investigation regarding the allegations mentioned above. LPA Prieto met with Executive Director Morton and discussed the elements of the complaint. Allegation #1: LPA Prieto reviewed the Medical Administration Records (MAR) log for resident #1 (R1), revealing that medications are being dispensed as prescribed. An interview with Wellness Director (S1) confirmed that medications are being dispensed as prescribed and that any refusal of medication is documented. During an interview with R1, it was revealed that the medications listed on her Physician's Orders are being dispensed properly. R1 admitted to LPA that she sometimes refuses to take pain medication, even though it is documented in her Physician's Orders. Unsubstantiated— CDSS inspection report, December 8, 2023 · control 56-AS-20231206111059
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not meet resident's medical needs Staff did not assist resident in a timely manner Facility is in disrepair
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) made an unannounced visit to investigate and deliver findings for the allegations listed above. LPA stated the purpose of the visit and was granted entry and met with Executive Director McAdoo-Morton. The investigation consisted of a facility tour, resident interviews, staff interviews, and document review. For allegation, Staff did not meet resident's medical needs : Interviews with resident #1 (R1) and the staff #1 (S1) revealed that the medical needs for R1 is a bed with full rails that R1 does not have a doctor's order for and is requesting the facility to provide. The facility is not required to provide a bed with full bed rails and cannot do so without a doctor's order. Unsubstantiated— CDSS inspection report, October 18, 2023 · control 56-AS-20231011155555
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewed#1 Staff neglected resident which resulted in pressure injury #2 Staff left resident unattended with dry feces
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above-mentioned allegations. LPA Prieto met with administrator McAdoo-Morton and explained the elements of the visit. Regarding allegation staff neglected resident which resulted in pressure injury, LPA Prieto obtained resident #1 (R1) charting notes that reveal that R1 was not neglected as R1 was seen every, from the date of this incident on 09/26/2023, until R1's passing on 10/01/23. Staff #1 (S1) interview and records reveal that R1 did not have a pressure injury and indicated on this complaint. Facility administrator provided R1's service plan that indicate R1 diagnosis and R1's plan of care. *** continued on LIC 9099 C *** Unsubstantiated— CDSS inspection report, October 3, 2023 · control 56-AS-20230927095941
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff did not ensure that resident has a means of calling for assistance.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto made an unannounced visit to the facility to conduct a complaint investigation regarding the above allegations. LPA Javier met with Executive Director Patrick McAdoo Morton and discussed the purpose of the visit. The investigation consisted of direct observations and interviews with residents and staff. Regarding the allegation of facility staff did not ensure that resident has a means of calling for assistance, records review and documentation of facility file records reveal that resident #1 (R1), in question, was interviewed and shown to have her call pendent on her person and is able to use this pendent for assistance by staff or escort to the facility dining area. Executive Director Morton, reassures that R1 has a call pendent and uses that pendent. Unsubstantiated— CDSS inspection report, July 20, 2023 · control 56-AS-20230712132651
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedQuestionable death
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Javier Prieto made an unannounced visit to the facility to conduct a complaint investigation regarding the above allegations. LPA Javier met with Executive Director Patrick McAdoo Morton and discussed the purpose of the visit. The investigation consisted of direct observations and interviews with residents and staff. Regarding the allegation of Questionable Death, records review and documentation of facility file records reveal that resident #1 (R1), in question, had fallen at the facility on 07/31/22. The fall was documented in the facility’s file notes and reported to CCL in a timely manner. R1 was sent to the hospital and subsequently returned to the facility on 8/3/2023, with Hospice care. Unfounded— CDSS inspection report, July 12, 2023 · control 56-AS-20220909075207
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility has pests
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
*** Amendment report from 6/20/2023. From substantiated to unsubstantiated report on 7/3/2023*** Licensing Program Analyst (LPA) Mary Rico conducted an unannounced visit to the facility to investigate and deliver findings for the above complaint allegation. LPA met with Administrator Patrick Mcdoo-Morton and explained the reason for the visit. The visit consisted of interviews, document review, and a facility tour. For allegation, Facility has pests. During interviews with residents, the residents did not indicate there were pests in the facility. Residents have not seen pests in their room. During interviews with staff, the staff did not indicate that there were pests in the facility. Staff have not seen pests inside resident's room. Unsubstantiated— CDSS inspection report, June 20, 2023 · control 56-AS-20220908140719
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility unlawfully evicted resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding an allegation that the facility unlawfully evicted resident. LPA Prieto met with Patrick McAdoo Morton and discussed the elements of the complaint. Director Morton stated that resident #1 (R1), in question, had not been evicted and continues to be hospital since being transferred for treatment on 06/07/2023. Documentation was obtained relating to the transfer. LPA toured R1's room to see R1 continues to have their belongings. Based on the information obtained there is not enough evidence that the facility unlawfully evicted resident. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. This report was signed by LPA Prieto and Director Morton and a copy was left with the facility. Unsubstantiated— CDSS inspection report, June 12, 2023 · control 56-AS-20230609165004
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident is being neglected while in care Staff leave resident unattended in dirty diapers for extended periods Staff failed to provide adequate food service Staff failed to assist resident in care
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the listed allegations. LPA Prieto met with Executive Director Morton and explained the elements of the complaint. Allegation #1 - Resident #1 (R1), in question, states the staff attend to his needs. R1 adds his call button is pressed for services pertaining to bathing and cleaning. Staff #1 (S1) states R1 calls staff regarding relating to care services. Allegation #2 - R1 states staff arrive, once call button is pressed, in matters pertaining to addressing is incontinance needs in a timely manner. Staff interview reveal R1 does utilize the services of staff in relation to incontinance and bathroom transfer needs. Unsubstantiated— CDSS inspection report, May 26, 2023 · control 56-AS-20230404134825
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not administer medications as prescribed Facility is in disrepair. Facility has insects. Facility is not serving an adequate amount of food portions to residents. Facility is unsanitary. Facility does not have an adequate amount of incontinence supplies for residents Facility does not have an adequate amount of bedding for residents in care. Facility is malodorous.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above listed allegations. LPA Prieto met with administrator Morton and explained the elements of the complaint. Allegation #1 - LPA reviewed Medication Administration Records (MAR) logs for 10 residents and found that medication were being administred as prescribed. Allegation #2 - The facility is a 3 story, 2 winged facility. LPA toured facilty lobby, outdoor lobby, dinning area, resident activities room, kitchen, library and hallways. LPA found these areas to be functioning and in working order. Allegation #3 - The facility is a 3 story, 2 winged facility. LPA toured facilty lobby, outdoor lobby, dinning area, resident activities room, kitchen, library and hallways. LPA found these areas to be free from insects. Unsubstantiated— CDSS inspection report, May 26, 2023 · control 56-AS-20230524101225
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedResident is being illegally evicted.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to investigate an allegation that the resident is being illegally evicted. LPA met with Director Katherine Trevino who provided LPA with notice of eviction and documentation revealing the resident #1 (R1) was substantially in the rears with facility rent and fees. Notice was served to R1 directly and witnesses by third party as well as certified mail. R1 interviewed stated that R1 no longer wished to reside at the facility, aware that R1 was in the rears and obtained outside assistance for relocation. This agency has investigated the complaint alleging the resident is being illegally evicted violation.We have found that the complaint was UNFOUNDED, meaning that the allegations were false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. Unfounded— CDSS inspection report, February 22, 2023 · control 56-AS-20230217171352
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility did not provide proper notice to resident of rate increase Facility did not assist resident with arrangement of transportation services
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to concluded a complaint investigation regarding the above-mentioned allegations. LPA Nickolas interviewed staff #1 (S1), S2 and S3 and interviews reveal that the facility does provide assistance with arrangement of transportation service and those arrangements are made in advance to assure availability for all residents. Those same interviews reveal that the client #1 (C1), asked for a same day transport. Alternate transport was offered to C1 to travel same day, but C1 refused those services. Executive Director Trevino stated letter of rate increase was placed in C1's mailbox on November 1, 2022 for a rate increase effective January 1, 2023. Interview with C1 was unsure if that letter was or was not received. C1 was aware of a rate increase on or before the required 60 day notice. Based on the information obtained there is not enough evidence that facility did not provide proper notice to resident of rate increase a— CDSS inspection report, February 16, 2023 · control 56-AS-20221101163800
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff are not ensuring that resident's showering needs are being met Staff are not ensuring that resident's laundry needs are being met. Staff are not ensuring that resident is taking their medication(s) as prescribed by their physician Staff are not according privacy to resident
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above mentioned allegations and met with Director Trevino to discuss the elements of the complaint. Documentation obtained, staff interviews and client #1 (C1) in question interview reveal that staff are ensuring that C1 showering needs are being met and scheduled despite C1 refusal to have those showering needs performed. Documentation and C1 admission reveal that laundry services are being met. Staff interviews, documentation obtained and C1 admission reveal the medication distribution are being met, per Physician's order. C1 states refusal of medication as a personal right. Documentation obtained and C1 admission, reveal that staff is entering C1's room to perform cleaning and laundry service when C1 is not at the facility and knock and ask for permission to enter while C1 is at the facility to perform those duties. Unsubstantiated— CDSS inspection report, February 15, 2023 · control 56-AS-20220913092933
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff is financially abusing resident Staff do not accord resident privacy.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javier Prieto and LPA Magda Malcore arrived to the facility to conduct a complaint investigation regarding the above mentioned allegations and met with Director Trevino to discuss the elements of the complaint. LPA Prieto interviewed client #1 (C1) in question who stated he does not know anything about a staff financially abusing him and does not remember any staff asking for money or borrowing any money from C1. C1 also understands that staff enters C1's room in order for staff to clean the rooms and collect clothing and bedsheets for laundry. C1 is aware that staff enter to room, to provide these service while C1 is not at the facility. Based on the information obtained there is not enough evidence that staff is financially abusing resident and staff do not accord resident privacy. Therefore, the allegations are is deemed UNSUBSTANTIATED at this time. Although the allegation may have happened or is valid, there is not a preponderance of evidence to pro— CDSS inspection report, February 14, 2023 · control 56-AS-20230209131116
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff do not safeguard resident's personal items.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Javier Prieto arrived to the facility to conduct a complaint investigation regarding the above allegation. LPA met with Executive Director Katherine Trevino and explained the elements of the complaint. LPA interviewed client #1 (C1) in question who denies that staff have ever failed to safeguard any of her personal items. C1 states that a personal item has been used by a party that is not the facility or facility staff. C1 states that an allegation made against the facility related to not safeguarding her personal items are false. C1 states that she enjoys her stay at the faciilty and that staff address her concerns. This agency has investigated the complaint allegation and we have found that the complaint was UNFOUNDED, meaning that the allegations were false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint. Unfounded— CDSS inspection report, January 30, 2023 · control 56-AS-20230124114800

2022

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedResident is being financially abused while in care .
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Rayshaun Nickolas conducted an unannounced visit to the facility to investigate the above allegation. LPA met with Executive Director Katherine Trevino and explained the purpose of the visit. The investigation consisted of LPA interviews with staff and reviewed facility file documents pertinent to the investigation. The allegation alleges that from June 30, 2022- August 17, 2022, resident #1 (R1) was being financially abused while in care. Based on interviews with staff and reviewed facility file documents revealed no R1 residing at the facility. This agency has investigated the complaint allegations. We have found that the complaint was unfounded meaning that the allegations were false, could not have happened and/or are without a reasonable basis. We have therefore dismissed the complaint. Unfounded— CDSS inspection report, September 23, 2022 · control 56-AS-20220919095930

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 111 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
0
typical for this size: 1
Substantiated complaints
1
typical for this size: 2
Total complaints
78
typical for this size: 7
State visits on file
111
typical for this size: 19
See the full inspection record on the state's site →
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