Cypress Springs Homecare is a residential care home for the elderly (RCFE) in Cathedral City, Riverside County, California — state license #331881605, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 4 dated inspection and complaint documents on file for this home going back to 2025, the most recent dated March 12, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2025, the state has visited this home 4 times and filed 4 documents. The most recent — a complaint investigation report on March 12, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 2 documents with transcribed findings, dated January 28, 2026 to March 12, 2026. 2 of the 2 carry the state's recorded outcome word: “Unsubstantiated” (2). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Mar 12, 2026Unsubstantiated
Allegation investigated: Staff left resident in soiled diapers for an extended period of time
Licensing Program Analyst (LPA) Seo Jeon conducted an unannounced visit to the facility to deliver findings of the above allegation. LPA met with Arcita Cayabyab, Administrator. The Department investigation involved interviews with staff and residents and reviews of records. On 08-14-2025, Community Care Licensing (The Department) received a complaint report with the following allegation. It was alleged that staff left resident in soiled diapers for an extended period of time. Information received indicated that Resident #1 (R1) did not receive timely incontinence care. LPA conducted an interview with R1, who stated that R1 was receiving all necessary cares. R1 did not express any concerns with the facility services. LPA conducted interviews with two (2) other residents, all of whom denied ever being neglected by staff. LPA attempted to conduct interviews with two (2) additional residents but was unsuccessful due to their cognitive condition. Continued on LIC9099-C.... Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 12, 2026 · control 18-AS-20250814114558
Mar 12, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 28, 2026Unsubstantiated
Allegation investigated: Staff are not ensuring that the needs of the resident in care are being met.
Licensing Program Analysts (LPA) Seo Jeon and Ahliah Sharp conducted an unannounced visit to the facility to deliver findings of the above allegation. LPA met with Arcita Cayabyab, Administrator. The Department investigation involved interviews with staff and residents and review of records. On 01-15-2026, Community Care Licensing (The Department) received a complaint report with the following allegation. It was alleged that staff are not ensuring that the needs of the resident in care are being met. Information received indicated that staff became upset and withheld care, such as shower service and incontinence care to residents. Continued on LIC9099-C.... Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 28, 2026 · control 18-AS-20260115084556
Jan 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.
No Google listing is on file for this home. When one exists, its rating, review themes, and hours appear here — attributed to Google, never blended with the state record, and never part of how we rank homes.
This home hasn’t added its own details yet. When the operator claims this page, their photos, tour video, activities, languages, and staffing answers appear here — always labeled as theirs, never blended with the state record. Operators: claim your home, free →
Claim your home → · See something wrong? → · How we source every fact →
Is Cypress Springs Homecare licensed?
Yes — Cypress Springs Homecare is a licensed residential care home for the elderly (RCFE) in Cathedral City (Riverside County): California license #331881605, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 4 inspection and complaint documents since 2025; the most recent, a complaint investigation report dated March 12, 2026, was marked “Unsubstantiated” by the state.
Can Cypress Springs Homecare care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Cypress Springs Homecare with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR SIX(6) NON- AMBULATORY RESIDENTS. WAIVER/GRANTED FOR HOSPICE CARE FOR SIX(6).
How much does Cypress Springs Homecare cost?
California's public licensing record does not include Cypress Springs Homecare's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Cypress Springs Homecare accept Medi-Cal or the Assisted Living Waiver?
Cypress Springs Homecare is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
5 of 6 beds occupied (83%) when the state visited on March 12, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Cypress Springs Homecare?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 4 state visits and 4 dated documents since 2025 for Cypress Springs Homecare; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated March 12, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 4 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.
You can call them yourself, anytime — you never have to go through us.
(760) 459-3214Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
Operate this home? The record above comes from California's public licensing data. You can respond or correct it — free. Claim your home — free →
See something wrong? Report an error — free → · How we source every fact →
This page is generated from CDSS Community Care Licensing public records. How we build these pages →
Do you run Cypress Springs Homecare? Claim this listing — free — add photos, activities, languages, and today’s availability.