Grandview Manor is a residential care home for the elderly (RCFE) in Riverside, Riverside County, California — state license #331881456, licensed for 82 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 10 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated May 29, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2023, the state has visited this home 11 times and filed 10 documents. The most recent — a complaint investigation report on May 29, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 4 documents with transcribed findings, dated November 13, 2023 to May 29, 2026. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (3). 4 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 29, 2026Unsubstantiated
Allegation investigated: Due to lack of supervision, resident eloped from the facility. Staff did not follow elopement protocol.
On May 29, 2026, the California Department of Social Services/Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA) Antonine Richard conducted an unannounced follow-up complaint visit. The LPA met with the Administrator (A1), Shalabi Jamal, and explained the purpose of the visit. The investigation included collecting records and touring the facility. On May 20, 2026, the Department obtained various documents, including the Personnel Report LIC 500 (dated 02/26/26) and the Client Roster (dated 03/29/26). The Department reviewed and collected documents for residents 1 (R1), including the Admission Agreement, the physician's Report, the Medical Assessment, the Facility rules, and Riverside Community Hospital Discharge dated 06/20/24. The Department interviewed the Administrator (A1) and four staff members (S1- S4). The department interviewed eight Residents (R1-R8). Unsubstantiatedthe state’s words, verbatim · CDSS document, May 29, 2026 · control 18-AS-20240618132724
May 29, 2026Unsubstantiated
Allegation investigated: Staff did not ensure that resident received proper nourishment. Staff did not ensure resident was hydrated. Staff did not ensure resident was provided a healthful environment.
On May 29, 2026, the California Department of Social Services/Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA) Antonine Richard conducted an unannounced follow-up complaint visit. The LPA met with the Administrator (A1), Shalabi Jamal, and explained the purpose of the visit. The investigation included collecting records and touring the facility. On May 20, 2026, the Department obtained various documents, including the Personnel Report LIC 500 (dated 02/26/26) and the Client Roster (dated 03/29/26). The Department reviewed and collected documents for resident #1 (R1), including the Admission Agreement, the physician's Report, the Medical Assessment, the unusual incident report dated 11/15/24, the death report dated 01/11/25, and the facility menu dated 05/01/2026. The Department interviewed the Administrator (A1) and four staff members (S1- S4). The department interviewed eight Residents (R2-R9). The department is unable to interview the resident R1 because R1 passedthe state’s words, verbatim · CDSS document, May 29, 2026 · control 18-AS-20241115151741
May 21, 2026Unsubstantiated
Allegation investigated: Staff member physically assaulted resident. Staff member yelled at resident.
On May 21, 2026, the California Department of Social Services/Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA) Antonine Richard conducted an unannounced follow-up complaint visit. The LPA met with the Administrator (A1), Shalabi Jamal, and explained the purpose of the visit. The investigation included collecting records and touring the facility. On May 20, 2026, the Department obtained various documents, including the Personnel Report LIC 500 (dated 02/26/26) and the Client Roster (dated 03/29/26). The Department reviewed and collected documents for one resident #1 (R1), including the Admission Agreement, the physician's Report, the Medical Assessment, the unusual incident report dated 12/16/25, and the death report dated 12/17/25. The Department interviewed the Administrator (A1) and four staff members (S1- S4). The department interviewed eight Residents (R2-R9) but was unable to interview Resident (R1) because R1 had passed away on December 16, 2025. Unsubstantiatethe state’s words, verbatim · CDSS document, May 21, 2026 · control 18-AS-20240426101158
Apr 7, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 6, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 13, 2023Substantiated
Allegation investigated: Staff did not ensure resident's room was free of pests.
Licensing Program Analyst (LPA), Javina George made an unannounced visit to commence a complaint investigation for the allegation noted above. LPA met with Yusef Nofal and explained the purpose of the visit and the elements of the allegation. The investigation consisted of observations, interviews, and records review. On 11/06/2023, Community Care Licensing received an allegation that staff did not ensure resident's room was free of pests. On 11/13/23 LPA conducted a complaint visit, during the visit LPA conducted nine (9) resident interviews and seven (7) of the (9) residents confirmed that they had seen cockroaches at the facility specifically in the bathrooms, under their beds and corner of the walls, as recent as this morning going back to a couple of weeks ago. The residents reported that the cockroaches come in through the bathrooms and the vents inside the ceiling, in the resident bedrooms. The residents denied seeing and exterminator spray inside only outside, per Caregiver Yusthe state’s words, verbatim · CDSS document, Nov 13, 2023 · control 18-AS-20231106141024
Sep 11, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 21, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Grandview Manor licensed?
Yes — Grandview Manor is a licensed residential care home for the elderly (RCFE) in Riverside (Riverside County): California license #331881456, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 82 residents. State records list 10 inspection and complaint documents since 2023; the most recent, a complaint investigation report dated May 29, 2026, was marked “Unsubstantiated” by the state.
Can Grandview Manor care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Grandview Manor with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 82 NON-AMBULATORY, OF WHICH 6 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 6.
How much does Grandview Manor cost?
California's public licensing record does not include Grandview Manor's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Grandview Manor accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Grandview Manor through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Riverside County →Assisted living on Medi-Cal in California →See the DHCS list →
82 of 82 beds occupied (100%) when the state visited on May 29, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Grandview Manor?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 11 state visits and 10 dated documents since 2023 for Grandview Manor; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 29, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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