Ivy Park At Murrieta is a residential care home for the elderly (RCFE) in Murrieta, Riverside County, California — state license #331881095, licensed for 137 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 14 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 26, 2026 — published below in full, verbatim and unscored.

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Ivy Park At Murrieta

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Residential care home for the elderly (RCFE) · Large community, 137 residents · Murrieta, CA · Riverside County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #331881095, held since 2021 · read from the California state record on August 2, 2026 ·See on State Site →
27100 Clinton Keith Road · Murrieta, Riverside County
Phone
(951) 477-5678
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 137 residents
Dementia / memory careVerified in record
Hospice careApproved for 35 residents
Bedridden careApproved for 37 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 137 NON-AMBULATORY OF WHICH 37 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 35.State service designations935 - ELDERLY · 983 - RCFE / DEMENTIA · 985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 17 times and filed 14 documents. The most recent is a facility evaluation report, dated May 26, 2026.

Most recent state visit
June 4, 2026
Occupancy at the September 30, 2025 visit
121 of 137 beds

The state's published file for this home includes 10 documents with transcribed findings, dated May 11, 2022 to September 30, 2025. 10 of the 10 carry the state's recorded outcome word: “Substantiated” (1), “Unfounded” (2), “Unsubstantiated” (7). 10 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 10 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 5 of 14 documentsFull record on the state’s site →
20261 state visit · 1 document
May 26, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 2 documents
Sep 30, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Resident does not have access to belongings Staff are trying to remove resident from facility under false information Resident is not accorded dignity in relationship with staff

Licensing Program Analyst (LPA) Mary Flores conducted a subsequent complaint investigation visit regarding the above allegations. LPA met with Karen Lovett and explained the reason for the visit. The investigation consisted of the following: On 8/24/22 LPA Mixson conducted an initial investigation visit. On 9/25/25 LPA Flores requested physician’s report, admissions agreement, needs and care plan, safeguard of personal property over the phone for resident #1. On 9/30/25 LPA Flores conducted a visit and interviewed 6 staff, 10 residents and toured 10 resident rooms. The investigation revealed the following: Regarding allegation: Resident does not have access to belongings. It is alleged that a resident #1 does not have access to their belongings. Interviews with 8 out of 10 residents revealed residents have access to their personal belongings and do not have any concerns. 2 out of 10 residents were unable to be interviewed due to cognitive skills. (CONTINUED ON LIC 9099C) Unsubstantiatethe state’s words, verbatim · CDSS document, Sep 30, 2025 · control 18-AS-20220822155330
May 22, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20241 state visit · 1 document
May 15, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20231 state visit · 1 document
Dec 29, 2023Complaint investigation reportUnsubstantiated

Allegation investigated: Staff left residents unsupervised.

Licensing Program Analyst (LPA), Jacqueline Shaw Ross made an unannounced visit to deliver findings for the allegations noted above. LPA met with Jina Borja, Health and Wellness Director, and explained the purpose of the visit and the elements of the allegations. The investigation consisted of observations, interviews, and records review. On 08/28/2023, Community Care Licensing received an allegation that staff left residents unsupervised during a fire alarm incident. On Friday, 08/25/2023 at approximately, 7:40 pm, a fire alarm was set off in the Assisted Living area by a resident in Memory care located adjacent within in proximity. During the incident, it was reported residents came out of their rooms and looked for staff for assistance, but no staff was around. Of the interviews conducted with residents, the general consensus from residents indicate staff were on the premises. Residents were instructed to returned to their rooms until the fire alarm was disconnected. Of the interviethe state’s words, verbatim · CDSS document, Dec 29, 2023 · control 18-AS-20230828114041
Beside homes the same size
Type A citations0typical 1
Type B citations1typical 1
Substantiated complaints1typical 2
Total complaints9typical 7
State visits on file17typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2021.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102025220202411020234812022230
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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≈ $3,500–$5,500 /mo
our estimate — Riverside County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Ivy Park At Murrieta licensed?

Yes — Ivy Park At Murrieta is a licensed residential care home for the elderly (RCFE) in Murrieta (Riverside County): California license #331881095, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 137 residents. State records list 14 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated May 26, 2026, appears in the inspection record on this page.

Can Ivy Park At Murrieta care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Ivy Park At Murrieta with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 137 NON-AMBULATORY OF WHICH 37 MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR 35.

How much does Ivy Park At Murrieta cost?

California's public licensing record does not include Ivy Park At Murrieta's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Ivy Park At Murrieta accept Medi-Cal or the Assisted Living Waiver?

Ivy Park At Murrieta is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

121 of 137 beds occupied (88%) when the state visited on September 30, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Ivy Park At Murrieta?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 17 state visits and 14 dated documents since 2022 for Ivy Park At Murrieta; 10 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 30, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

10 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident does not have access to belongings Staff are trying to remove resident from facility under false information Resident is not accorded dignity in relationship with staff
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Mary Flores conducted a subsequent complaint investigation visit regarding the above allegations. LPA met with Karen Lovett and explained the reason for the visit. The investigation consisted of the following: On 8/24/22 LPA Mixson conducted an initial investigation visit. On 9/25/25 LPA Flores requested physician’s report, admissions agreement, needs and care plan, safeguard of personal property over the phone for resident #1. On 9/30/25 LPA Flores conducted a visit and interviewed 6 staff, 10 residents and toured 10 resident rooms. The investigation revealed the following: Regarding allegation: Resident does not have access to belongings. It is alleged that a resident #1 does not have access to their belongings. Interviews with 8 out of 10 residents revealed residents have access to their personal belongings and do not have any concerns. 2 out of 10 residents were unable to be interviewed due to cognitive skills. (CONTINUED ON LIC 9099C) Unsubstantiate— CDSS inspection report, September 30, 2025 · control 18-AS-20220822155330

2023

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff left residents unsupervised.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA), Jacqueline Shaw Ross made an unannounced visit to deliver findings for the allegations noted above. LPA met with Jina Borja, Health and Wellness Director, and explained the purpose of the visit and the elements of the allegations. The investigation consisted of observations, interviews, and records review. On 08/28/2023, Community Care Licensing received an allegation that staff left residents unsupervised during a fire alarm incident. On Friday, 08/25/2023 at approximately, 7:40 pm, a fire alarm was set off in the Assisted Living area by a resident in Memory care located adjacent within in proximity. During the incident, it was reported residents came out of their rooms and looked for staff for assistance, but no staff was around. Of the interviews conducted with residents, the general consensus from residents indicate staff were on the premises. Residents were instructed to returned to their rooms until the fire alarm was disconnected. Of the intervie— CDSS inspection report, December 29, 2023 · control 18-AS-20230828114041
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility did not provide resident transportation to medical appointments.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Javina George made an unannounced visit to the facility to deliver findings for the allegation(s) listed above. LPA met with Karen Lovett Businness Office Manager, and explained the purpose of the visit. The investigation consisted of observation, interviews, and record review. A review of documentation revealed that there was a discussion had between R1’s responsible party and the previous Administrator Matthew Murphy of transportation relating to R1 and their dialysis appointments in the city of Perris three times a week, prior to R1 moving into the facility. The documentation revealed that someone from the front desk, told R1s responsible party that transportation would in fact be provided. However, additional documentation revealed that R1 had to pay a private company so that they could be transported to their dialysis appointments. The previous Administrator Matthew did state that the wrong information was provided and that there would be a credit i— CDSS inspection report, March 21, 2023 · control 18-AS-20220126075930
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility staff not following resident's admission agreement. Facility staff not providing dignity to resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On March 20, 2023, Licensing Program Analyst (LPA), Venus Mixson arrived unannounced to the facility to deliver findings regarding the listed allegations. LPA Mixson met with Health & Wellness Director (HWD) introduced self and stated the purpose of the visit. On December 16, 2022, Community Care Licensing (CCL) received information regarding the listed allegations. LPA Mixson conducted interviews, record reviews, and observations in order to obtain additional information regarding the listed allegations. After LPA's assessment of interviews, documents, and other evidence received, there was not a preponderance of the evidence strand to demonstrate that the listed allegations did or did not occur. Therefore, the outcome of the investigation has been concluded with a finding of UNSUBSTANTIATED. A finding of "Unsubstantiated" means "although the allegation may have happened, or is valid there is not a preponderance of evidence to prove the alleged violation happened. Therefore the outcom— CDSS inspection report, March 20, 2023 · control 18-AS-20221216170549
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility failed to provide services based on the resident's needs.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On March 20, 2023, Licensing Program Analyst (LPA), Venus Mixson arrived to the facility unannounced in order to deliver the findings on the listed allegations. LPA Mixson met with Health & Wellness Director, introduced self and stated the purpose of the visit. On 08/08/2022 Community Care Licensing (CCL) received information regarding the listed allegation. LPA Mixson conducted staff and resident interviews, record reviews, and observations. After LPA's assessment of the information there was not sufficient evidence to determine if the allegations are valid. Therefore, the outcome of the investigation is UNSUBSTANTIATED. A finding of "unsubstantiated" means "although the allegation may have happened or is valid, there is not a preponderance of evidence strand to prove the alleged violations did or did not occur. Therefore, the outcome of the allegations are UNSUBSTANTIATED. An exit interview was conducted and a copy of this report was provided to Health & Wellness Director, (HWD) JINA— CDSS inspection report, March 20, 2023 · control 18-AS-20220808162629
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident is being yelled at while in care. Staff denied a resident from disinfecting the facility. Staff is mistreating a resident while in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On March 20, 2023, Licensing Program Analyst (LPA), Venus Mixson arrived to the facility unannounced in order to deliver the findings on the listed allegations and to conclude the investigation. LPA Mixson met with Health & Wellness Director, introduced self and stated the purpose of the visit. On 12/09/2022, Community Care Licensing (CCL) received information regarding the listed allegations. LPA Mixson conducted staff and resident interviews, record reviews, and made observations in order to obtain additional information regarding the investigations. After LPA Mixson's assessment of the information received from the interviews, record reviews, and observations there was not sufficient evidence to determine if the allegations are valid. Therefore, the outcome of the investigation is UNSUBSTANTIATED. A finding of "unsubstantiated" means "although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur— CDSS inspection report, March 20, 2023 · control 18-AS-20221209130322
Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedStaff are not allowing resident to leave the facility.
State's findingUnfoundedThe state investigated and found the allegation to be false.
On March 20, 2023, Licensing Program Analyst (LPA), Venus Mixson arrived at the facility unannounced to deliver the findings on the listed allegations. LPA Mixson met with the Health & Wellness Director introduced self, and stated the purpose of the visit. On 01/10/2022 Community Care Licensing (CCL), received information regarding the listed allegation. LPA Mixson conducted staff and resident interviews, record reviews, and made observations pertaining to the listed allegations. Information obtained from staff and resident interviews demonstrated that the Resident (R1) is a dementia resident in the memory care unit and is not able to leave the memory care unit unassisted. After the LPA's records review of the Physicians' Report, and the Admissions Agreement these documentation corroborated these statements to be accurate information. After LPA Mixson's evaluation of information obtained there was not sufficient evidence to determine if the allegation was valid. Therefore, the outcome— CDSS inspection report, March 20, 2023 · control 18-AS-20230110143118
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident does not have access to belongings. Staff are trying to remove resident from facility under false information. Resident is not accorded dignity in relationship with staff.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On March 20, 2023, Licensing Program Analyst (LPA), Venus Mixson arrived to the facility unannounced in order to deliver the findings on the listed allegations. LPA Mixson met with Health & Wellness Director, introduced self and stated the purpose of the visit. On 08/22/2022 Community Care Licensing (CCL) received information regarding the listed allegations. Information obtained stated the Resident, (R1) does not have access to belongings, staff are trying to remove R1 from facility under false information, and R1 is not accorded dignity in relationship with staff. LPA Mixson conducted staff and resident interviews, record reviews, and observations. After LPA's assessment of the information there was not sufficient evidence to determine if the allegations are valid. Therefore, the outcome of the investigation is UNSUBSTANTIATED. A finding of "unsubstantiated" means "although the allegation may have happened or is valid, there is not a preponderance of evidence strand to prove the alle— CDSS inspection report, March 16, 2023 · control 18-AS-20220808162629

2022

Complaint investigationAllegation reviewed · Unfounded
Allegation the state reviewedFacility is retaliating against resident.
State's findingUnfoundedThe state investigated and found the allegation to be false.
Licensing Program Analyst (LPA) Javina George conducted an unannounced visit to the facility to commence a complaint investigation for the allegation listed above. LPA met with Michelle De Leon Ferreira and explained the purpose of the visit. Regarding the allegation of facility is retaliating against resident. LPA George conducted interviews and based on the information provided there was not enough evidence to corroborate the allegation. Resident #1 (R1) is diagnosed with a traumatic brain injury (TBI) and has recently has change in their mental condition involving threats to cause harm to thyself and others, as a result law enforcement assistance was required. During interviews LPA observed that R1 was paranoid and shared a lot of theories, but was unable to finish their thoughts. In addition, R1 admitted that they do have a law suit but it is not against the facility. Unfounded— CDSS inspection report, May 26, 2022 · control 18-AS-20220520103505
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident is being discriminated against while in care. Resident is not being allowed visitations while in care. Food services are inadequate. Resident is being spoken to inappropriately while in care. Resident's personal belongings are not being safeguarded.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Javina George conducted an unannounced visit to the facility to commence a complaint investigation for the allegation(s) listed above. LPA met with Michelle De Leon Ferreira and explained the purpose of the visit. The investigation consisted of observations, interviews with staff and residents, as well as resident file reviews. Allegation: Resident is being discriminated against while in care. LPA George conducted interviews and based on the information provided there was not enough evidence to corroborate the allegation. The residents denied being discriminated against or witnessing any discrimination. Therefore the allegation of Resident is being discriminated against while in care, therefore the allegation is UNSUBSTANTIATED. Allegation: Resident is not being allowed visitations while in care. LPA George conducted interviews and based on the information provided there was not enough evidence to corroborate the allegation of Resident is not being allow— CDSS inspection report, May 11, 2022 · control 18-AS-20220502141754

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 17 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
1
typical for this size: 2
Total complaints
9
typical for this size: 7
State visits on file
17
typical for this size: 19
See the full inspection record on the state's site →
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What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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