Small home · Palm Desert
Senior Hope Manor
74115 Portola Pointe, Palm Desert, CA 92211Closed in state record
About this record
This page keeps the history of license #331880692. It does not describe current care or pricing at this address.
Browse homes in this areaAt a glance
- Care approvals recorded under this license
- Wheelchair · Hospice
- State licensing record · October 26, 2026
- Home size
- 6 while this license was open
- Small care home · the state license record
Care and support
These approvals belong to the closed license. They do not establish current care services at this address.
- Wheelchair / non-ambulatoryRecorded under this license · up to 6 residents
- Hospice careRecorded under this license · up to 4 residents
Not on file in this record: Dementia / memory care and Bedridden.
State licensing record · October 26, 2026. A different license at this address has its own record.
Read the state’s own wording
AGE RANGE 60 AND OVER. SIX (6) NONAMBULATORY. HOSPICE WAIVER FOR FOUR (4).
935 - ELDERLY
CDSS record, verbatim · October 26, 2026
Previously reported costs
This license is listed as closed. A current stay cannot be priced under this license.
Published prices are not on file for this license. Browse nearby homes to compare their reported costs.
This license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.
Daily life
Descriptions collected for this closed license. They do not describe current services at this address.
Daily-life descriptions are not on file for this license. See nearby homes for current listings.
Where it is
74115 Portola Pointe, Palm Desert, CA 92211Address from the public record · October 26, 2026. Confirm the entrance with the home before visiting.
A map position is not on file for this address.
Open directionsThe state record
California inspects every licensed home and publishes what it found. A citation does not make a home unsafe, and an empty file does not make a home good.
CDSS public record, read October 26, 2026 · License #331880692 · See the state’s own record
The last 36 months — 2 of 4 documents
20261 state visit · 1 document
Jan 15, 2026Facility evaluation reportCase Management - OtherReport on file
Type of visit: Case Management - Other
This report has been amended. The report was created in error, as a closure visit was not conducted.the state’s words, verbatim · CDSS document, Jan 15, 2026
20241 state visit · 1 document
May 31, 2024Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Kathleen Banrasavong arrived unannounced to conduct an annual inspection. Upon arrival LPA was greeted by facility staff and granted entry. LPA began inspection with introduction and visit purpose. Upon arrival LPA learned that four (4) clients live at this facility. There was one (1) staff member present. The Caregiver, Maria Elsa Siasat conducted and completed the facility tour. Client Records/Incident Reports/Clients Rights Information: LPA reviewed client records. Four (4) records were reviewed. LPA reviewed for identification and emergency information, admission agreement, medical assessment, and TB test results, needs and service plans, placement, functional assessment, centrally stored medication/destruction records, safeguard for personal property/valuables, and personal rights notification. Personnel Records/Training/ Staffing/ Administration: LPA reviewed employee records. Two (2) records were reviewed. LPA reviewed employee records for first aid certification, criminal record clearance or an exemption, health screening and TB test results, employee rights, training verification, and current administrative organization. Rozana Peek Administrator’s certificate expiration date is 03/24/2025. Food Service: Food prep areas are clean and organized. Food supply meets the requirement of one (1) week supply of nonperishable and two (2) day supply of perishables. Emergency food and water supply is present. There is a location for sharps in the kitchen. Physical Plant and Safety of Environment/Operational Requirements: LPA toured the facility inside and outside. LPA observed the facility to be clean and in good repair. The facility is maintained at 75 degrees for the client’s comfort. Lighting is sufficient for safety. Water temperature measured 107.0 degrees F. Laundry is done in the laundry room. There is a locked closet for storing laundry soap, cleaning supplies and chemicals in the closet located in laundry room. All outdoor and indoor passageways are free of obstruction. Emergency lighting is available. There is a telephone working at this location. LPA dialed the facility’s landline number, which rang and was operable. The LIC 610, emergency disaster plan is maintained. There are no firearms at this facility. There is one (1) secured fireplace at this facility. There is not a pool at the facility. There is two (2) secured gates that have a self-latching lock on the northwest and northeast sides of the house. LPA observed emergency supplies and two (2) first aid kits. The last emergency fire drill was conducted on 05/01/2024. Infection Control: The LPA observed the hand washing stations in the facility restrooms and kitchen had hand hygiene supplies and hand washing signs. LPA observed PPE equipment and cleaning supplies to do regular cleaning of the facility. LPA reviewed the facility's infection control plan which met department requirements. LPA reviewed staff records and found that all staff had infection control training. Medications/Health Related Services/Incidental Medical Services: The medications are centrally stored. There is a locked cabinet allocated for medication storage. Centrally stored medication and destruction logs are maintained separately. LPA reviewed medication logs and observed that they were dispensed accurately. LPA made observation throughout the inspection process to assess if the facility remains in conformity with the State Fire Marshall regulations. LPA observed nine (9) smoke detectors and one (1) carbon monoxide detectors throughout the facility. There were two (2) fire extinguishers on site, date charged was 08/09/2023. Pursuant to Title 22 of The California Code of Regulations Division 6, there are zero (0) deficiencies observed. An exit interview was conducted, this LIC 809 was reviewed with, and a copy of this report was provided to Caregiver, Maria Elsa Siasat.the state’s words, verbatim · CDSS document, May 31, 2024
Earlier years2022 to 2023 · 2 documents
20231 state visit · 1 document
Jun 16, 2023Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
Licensing Program Analyst (LPA) Kathleen Banrasavong arrived unannounced to conduct an annual inspection. Upon arrival LPA was greeted by facility staff and granted entry. LPA began inspection with introduction and visit purpose. Upon arrival LPA learned that five (5) residents reside at this facility and there are currently (2) staff members present. The facility caregiver (S1), Maria Sisat came to conduct the facility tour. There is an Infection Control Plan on file. Client Records-Incident Reports/Clients Rights-Information/Dental- LPA began review of client records. Five (5) records were reviewed. LPA reviewed for identification and emergency information, admission agreement, medical assessment, and TB test results, needs and service plans, placement, functional assessment, centrally stored medication/destruction records, safeguard for personal property/valuables, and personal rights notification. There were four (4) residents that did not have current or updated physicians’ reports. Personnel Records/Training/and Staffing- LPAs began review of employee records- Two (2) records were reviewed. LPA reviewed employee records for first aid certification, criminal record clearance or an exemption, health screening and TB test results, employee rights, training verification, and current administrator certification. The administrator certification is current. Administrator, Robert Dimagiba’s certification expiration date is 06/17/2024. Food Service- Food prep areas are clean and organized. Food supply meets the requirement of one (1) week supply of nonperishable and two (2) day supply of perishables. Emergency food and water supply is present. There is a locked location for sharps in the kitchen. (Continued on LIC809C) (Continuation from LIC809) Physical Plant and Safety of Environment/Operational Requirements- LPA toured the facility inside and outside. LPA observed the facility to be clean and in good repair. The home is maintained at a comfortable temperature for the clients. Lighting is sufficient for safety and comfort. Water temperature measured 106.0 degrees F. Laundry facilities and a locked room is present for storing laundry soap and other chemicals. All outdoor and indoor passageways are free of obstruction. Emergency lighting is available. There is a telephone working at this location. LPA observed a facility phone, and it was verified to be operational as evidenced by LPA dialing the number to trigger a ring. The LIC 610, emergency disaster plan is maintained. There are no firearms at this home. The fireplace is not operable and secured. There is not a pool at the facility. Medications- are centrally stored. There is a locked cabinet allocated for medication storage. Centrally stored medication and destruction logs are maintained separately. Medications reviewed appear to have been dispensed accurately. LPA made observation throughout the inspection process to assess if the facility remains in conformity with the State Fire Marshall regulations. Nine (9) smoke detectors and three (3) carbon monoxide were tested and found to be operational. There were two (2) fire extinguisher charged 08/09/2022. The caregiver stated that the last emergency disaster/ fire drill was done sometime last year but could not recall the exact date and did not have log of the information. (Continued on LIC809C) (Continuation from LIC809) Based on the information received during this visit today in the areas reviewed, there are two (2) deficiencies observed per Title 22, Division 6 of The California Code of Regulations Article 06. The four (4) resident’s physicians report will be cited under CCR 87458(a). Facility representative S1 states that she will send confirmation of contacting resident’s conservators to schedule an appointment for the physician’s report to be updated. The second deficiency was observed by facility file review and interview, S1 stated that they have not done a fire or emergency drill since last year. S1 stated that the Plan of Correction (POC) for the above deficiencies will be done by 06/23/2023. This LIC 809 and appeal rights was reviewed with and a copy will be provided to the head caregiver, S1, as evidence by the signature confirmation.the state’s words, verbatim · CDSS document, Jun 16, 2023
20221 state visit · 1 document
Jun 23, 2022Facility evaluation reportRoutine visitReport on file
Type of visit: Required - 1 Year
On 06/23/2022, Licensing Program Analyst (LPA), Venus Mixson arrived at the above facility for an unannounced required annual with emphasis on infection control. LPA Mixson was greeted and granted entry by Administrator, Robert Dimagiba. LPA Mixson met with Administrator introduced self and stated the purpose of the visit. Present in the facility were 6 residents and 2 caregivers. There are currently no cases of COVID-19 within the facility. LPA Mixson toured the facility and made observations pertaining to the facility's infection control measures. LPA Mixson observed sufficient hand hygiene supplies, sufficient cleaning and disinfecting provisions and the proper use of face coverings. The facility has a designated infection control lead person who has been tasked with tracking all COVID-19 cases and/or suspected cases, ensuring PPE supplies are maintained, and cleaning and disinfection provisions are in adequate quantities. LPA Mixson later discussed infection control practices and procedures with Administrator. An exit interview was conducted, and a copy of this report along with the LIC 811 was provided to Administrator.the state’s words, verbatim · CDSS document, Jun 23, 2022
Held this license
Rrj Senior Care Homes Inc., license first issued in 2019.
The state’s totals for this licenseSince 2019, as the state’s facility page counts them
- State visits on file
- 4
- Total complaints
- 0
- Substantiated allegations
- 0
- Type A citations
- 0
- Type B citations
- 0
These are the state’s own totals for this license since 2019, per CDSS records. The state counts them apart from the documents above, and they can differ from what those documents show; the documents say what each visit found. One complaint can contain several allegations.
Compare with homes the same size
| This home | Typical | |
|---|---|---|
| Type A citations | 0 | 0 |
| Type B citations | 0 | 0 |
| Substantiated allegations | 0 | 0 |
| Total complaints | 0 | 0 |
“Typical” is the statewide median for licensed homes this size. It does not adjust for years licensed, and older licenses have had more visits and reports. The median is across the 6,916 licensed small board-and-care homes (6 or fewer beds) in the state record. The figures compared are the state’s totals, not the documents.
What the state’s words mean
CDSS citation definitions (PDF) ↗ · CDSS complaint outcomes ↗
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record, and we publish no reviews — the state’s dated documents stand in their place.
Frequently asked questions
A citation does not make a home unsafe, and an empty file does not make a home good.
Quick answers about Senior Hope Manor
Is Senior Hope Manor licensed?
The state lists this license as “Closed, Licensee Initiated,” per CDSS records as of October 26, 2026.
How many residents is Senior Hope Manor licensed for?
6 residents while this license was open — a small home, per CDSS records as of October 26, 2026.
Has Senior Hope Manor been cited?
0 Type A and 0 Type B citations since 2019, per CDSS records as of October 26, 2026. Those records count 4 state visits over the same years.
Is Senior Hope Manor still open?
This license is listed as closed, per CDSS records as of October 26, 2026.
What does Senior Hope Manor cost?
This license is listed as closed, per CDSS records as of October 26, 2026.
Among 6 other homes of a similar licensed size in Palm Desert that publish a starting rate, the middle half runs $4,500 to $5,000 a month, and the middle figure is $4,500 (n = 6 other homes publishing a starting rate).
Each of those is a home’s own published figure, gathered on its own date in September 2026 — not an average of ours, and not a survey. Similar size means small and mid-size homes counted together, and large communities counted on their own, because they are different markets.
A home outside the band is not overcharging or underpricing: a starting rate covers different things in different homes, which is the first thing to ask about.
Only prices a home put out itself count here: its own website, a listing it supplied, or a price a listing site says the home confirmed. Prices a site shows without saying where they came from are left out.
Does Senior Hope Manor take Medi-Cal?
On Medi-Cal’s Assisted Living Waiver: this license is listed as closed. Ask the program about current options. The waiver pays for care services, not room and board.
Who holds the license?
The license was held by Rrj Senior Care Homes Inc., per CDSS records as of October 26, 2026.
Can Senior Hope Manor keep a resident on hospice?
Hospice care is on this closed license’s record, per CDSS records as of October 26, 2026.
Senior Hope Manor license and inspection record
- Name on the license: “SENIOR HOPE MANOR”, per the CDSS roster as of May 25, 2025.
- License #331880692. The state lists this license as “Closed, Licensee Initiated,” per CDSS records as of October 26, 2026.
- This license covered 6 residents — a small home, per CDSS records as of October 26, 2026.
- This license was held by Rrj Senior Care Homes Inc., per CDSS records as of October 26, 2026.
- First licensed in 2019, per CDSS records as of October 26, 2026.
- 4 state inspection visits since 2019, per CDSS records as of October 26, 2026.
- 0 Type A and 0 Type B citations on file since 2019, per CDSS records as of October 26, 2026. The same records count 4 state visits in that period.
- 0 complaints and 0 substantiated allegations on file since 2019, per CDSS records as of October 26, 2026.
- The most recent state visit on file is January 15, 2026, per CDSS records as of October 26, 2026.
California writes these definitions for every licensed home, not for this one. CDSS citation definitions (PDF) ↗
Nearby
Other homes nearby
Licensed homes in Riverside County, most information on file first. This home has no map location on the state record, so these were not chosen by distance. Every listed home appears on the same terms.
- Map
Starting rate
$5,000 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Map
Starting rate
$4,000 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$4,750 a month to start
Covelight estimate · likely $3,850–$5,850On the state record
- Wheelchair: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Starting rate
$5,000 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Starting rate
$4,500 a month to start
Listed by the home on Seniorly · September 9, 2026On the state record
- Wheelchair: on the state record
- Dementia: on the state record
- Hospice: on the state record
- Bedridden: on the state record
- Map
Estimated starting rate
$4,000 a month to start
Covelight estimate · likely $3,250–$4,900On the state record
- Wheelchair: on the state record
- Hospice: on the state record
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