Mercy Home 3 is a residential care home for the elderly (RCFE) in Winchester, Riverside County, California — state license #331800087, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 9 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated January 21, 2026 — published below in full, verbatim and unscored.

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Mercy Home 3

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Winchester, CA · Riverside County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #331800087, held since 2017 · read from the California state record on August 2, 2026 ·See on State Site →
36427 Pistachio Drive · Winchester, Riverside County
Phone
(951) 599-0565
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
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Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 4 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 4State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 11 times and filed 9 documents. The most recent is a facility evaluation report, dated January 21, 2026.

Most recent state visit
June 17, 2026
Occupancy at the February 13, 2025 visit
4 of 6 beds

The state's published file for this home includes 3 documents with transcribed findings, dated September 7, 2021 to February 13, 2025. 3 of the 3 carry the state's recorded outcome word: “Unsubstantiated” (3). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 6 of 9 documentsFull record on the state’s site →
20261 state visit · 1 document
Jan 21, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 2 documents
Feb 25, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 13, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff do not assist resident out of bed. Staff do not administer resident's medication as prescribed. The facility does not provide adequate meals to meet residents needs. Staff scolded resident. Staffs do not allow resident to wear their own clothes.

On 02/13/2025 at 04:30 PM, Licensing Program Analyst (LPA) Melody Brown conducted an unannounced visit to the facility to deliver findings on a complaint investigation. LPA Brown was greeted and granted entrance to the facility by Licensee/Administrator Mercilina Ajunwa. LPA Brown explained the purpose of today's visit to Licensee/Administrator Ajunwa. The investigation was conducted by LPA Brown. The investigation consisted of file review, observations and interviews with relevant parties. The first allegation indicates staff do not assist resident out of bed. During the investigation, LPA Brown did not find evidence to corroborate the allegation. Interview with two (2) of two (2) residents indicated that staffs at the facility are assisting them out of bed. Two (2) of two (2) staffs interviewed reported that they are assisting their residents out of their bed. Interviews with two (2) of two (2) staffs revealed that Resident #1 (R1)'s two (2) persons assist and they are always assistithe state’s words, verbatim · CDSS document, Feb 13, 2025 · control 56-AS-20240206100424
20243 state visits · 3 documents
Dec 17, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not seek timely medical attention for a resident. Staff did not properly report an incident involving a resident.

On 12/17/2024 at 01:40 PM, Licensing Program Analyst (LPA) Melody Brown conducted an unannounced visit to the facility to deliver the findings of the above allegations. LPA Brown was greeted and granted entrance to the facility by a staff. Licensee/Administrator Mercelina Ajunwa was contacted and arrived during the visit and met with LPA Brown. LPA Brown explained the purpose of today's visit to Licensee/Administrator Ajunwa. The investigation was conducted by LPA Brown. The investigation consisted of file review and interviews with relevant parties. The first allegation indicates staff did not seek timely medical attention for a resident. During the investigation, LPA Brown did not find evidence to corroborate the allegation. Interview with three (3) of three (3) staff indicated that they all seek timely medical attention for their residents if needed. Three (3) of three (3) staff indicated that on 07/13/2024, no incident happened to Resident #1 (R1) that R1 needs timely medical attenthe state’s words, verbatim · CDSS document, Dec 17, 2024 · control 56-AS-20240715160448
Jul 22, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 5, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations0typical 0
Substantiated complaints0typical 0
Total complaints3typical 0
State visits on file11typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2017.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102025220202433020221102021120
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$3,500$5,500 /mo
our estimate — Riverside County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Mercy Home 3 licensed?

Yes — Mercy Home 3 is a licensed residential care home for the elderly (RCFE) in Winchester (Riverside County): California license #331800087, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 9 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated January 21, 2026, appears in the inspection record on this page.

Can Mercy Home 3 care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Mercy Home 3 with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license record6 NON-AMBULATORY, OF WHICH 1 MAY BE BEDRIDDEN. HOSPICE WAIVER FOR 4

How much does Mercy Home 3 cost?

California's public licensing record does not include Mercy Home 3's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Riverside County typically runs $3,500–$5,500/mo and small board-and-care homes $3,000–$5,000/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Mercy Home 3 accept Medi-Cal or the Assisted Living Waiver?

Mercy Home 3 is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

4 of 6 beds occupied (67%) when the state visited on February 13, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Mercy Home 3?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 11 state visits and 9 dated documents since 2021 for Mercy Home 3; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated February 13, 2025, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff do not assist resident out of bed. Staff do not administer resident's medication as prescribed. The facility does not provide adequate meals to meet residents needs. Staff scolded resident. Staffs do not allow resident to wear their own clothes.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 02/13/2025 at 04:30 PM, Licensing Program Analyst (LPA) Melody Brown conducted an unannounced visit to the facility to deliver findings on a complaint investigation. LPA Brown was greeted and granted entrance to the facility by Licensee/Administrator Mercilina Ajunwa. LPA Brown explained the purpose of today's visit to Licensee/Administrator Ajunwa. The investigation was conducted by LPA Brown. The investigation consisted of file review, observations and interviews with relevant parties. The first allegation indicates staff do not assist resident out of bed. During the investigation, LPA Brown did not find evidence to corroborate the allegation. Interview with two (2) of two (2) residents indicated that staffs at the facility are assisting them out of bed. Two (2) of two (2) staffs interviewed reported that they are assisting their residents out of their bed. Interviews with two (2) of two (2) staffs revealed that Resident #1 (R1)'s two (2) persons assist and they are always assistiCDSS inspection report, February 13, 2025 · control 56-AS-20240206100424

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not seek timely medical attention for a resident. Staff did not properly report an incident involving a resident.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/17/2024 at 01:40 PM, Licensing Program Analyst (LPA) Melody Brown conducted an unannounced visit to the facility to deliver the findings of the above allegations. LPA Brown was greeted and granted entrance to the facility by a staff. Licensee/Administrator Mercelina Ajunwa was contacted and arrived during the visit and met with LPA Brown. LPA Brown explained the purpose of today's visit to Licensee/Administrator Ajunwa. The investigation was conducted by LPA Brown. The investigation consisted of file review and interviews with relevant parties. The first allegation indicates staff did not seek timely medical attention for a resident. During the investigation, LPA Brown did not find evidence to corroborate the allegation. Interview with three (3) of three (3) staff indicated that they all seek timely medical attention for their residents if needed. Three (3) of three (3) staff indicated that on 07/13/2024, no incident happened to Resident #1 (R1) that R1 needs timely medical attenCDSS inspection report, December 17, 2024 · control 56-AS-20240715160448

2021

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff deprived resident of oxygen
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Melody Brown made an unannounced visit to the facility to deliver the findings of the above allegation. LPA Brown met with facility Administrator Mercillina Ajunwa and explained the purpose of today’s visit. The investigation consisted of interviews and a review of Resident 1 (R1) medical records and facility file. Due to R1s passing, LPA Brown was unable to interview R1. The allegation states staff deprived resident of oxygen. LPA Brown reviewed medical records and interview with R1’s Primary Physician indicated that R1 was on oxygen therapy upon admission but R1 is capable of administering own oxygen without assistance and R1 has total control of when and how often R1 will use the oxygen. Per review of facility’s Worker Training and Instruction Record, it indicates that all facility staff were trained on how to use oxygen and cpap machine in case R1 will need assistance. Per review of Incident Report, it indicated that R1 has low oxygen saturation. IntCDSS inspection report, September 7, 2021 · control 18-AS-20200921163904

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 11 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing. No substantiated complaints are on file.

Type A citations
0
typical for this size: 0
Type B citations
0
typical for this size: 0
Substantiated complaints
0
typical for this size: 0
Total complaints
3
typical for this size: 0
State visits on file
11
typical for this size: 6
See the full inspection record on the state's site →
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(951) 599-0565
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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