A&C Elderly Care Home

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Allegation investigated: Resident eloped from facility due to insufficient door alarms

Licensing Program Analyst (LPA) Melissa Parks arrived on Tuesday August 18, 2026, unannounced to conduct a complaint visit regarding the above allegation. LPA met with Administrator Carmen and explained the purpose of the visit. LPA interviewed the Administrator regarding the allegation. LPA learned the following: On Monday, August 10, 2026, staff were doing morning rounds at approximately 6:30am and could not locate R1. Staff previously observed R1 sleeping at approximately 2:30am. Staff then called the Administrator who arrived at the facility. The administrator called R1's POA to assist with locating them. Police were notified and assisted with the search. R1 was located sitting on the porch at a neighboring house at approximately 9:20am. R1 was then escorted back to the facility. Per R1's physicians report, Resident (R1) is not able to leave the facility unassisted due to a diagnosis of dementia. continued on 9099-C Substantiated Based on the information detailed above, LPA finds the allegation to be substantiated. A finding that the allegation is Substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiency cited on 9099-D. Exit interview. Copy of report and appeal rights provided.the state’s words, verbatim · CDSS document, Aug 18, 2026 · control 59-AS-20260813162226

From the deficiency page — Deficiency type: Type A · Section cited: CCR 87705(j) · Plan of correction due date: Aug 19, 2026

87705 Care of Persons with Dementia. (j) The licensee shall have an auditory device or other staff alert feature to monitor exits, if exiting presents a hazard to any resident. This requirement was not met as evidenced by: Based on interview conducted and documentation reviewed, the Licensee did not ensure that door alarms were loud enough for staff to hear when residents exit, which posed an immediate health and safety risk to residents in care.the state’s words, verbatim · CDSS document, Aug 18, 2026

Plan of correction: Licensee now uses a whole house alarm to alert staff when doors are opened. Additionally, a floor alarm was placed in R1's hallway to alert staff if they are exiting their hallway. This citation is cleared at the time of the complaint visit.

Type of visit: Required - 1 Year

Licensing Program Analyst (LPA) Melissa Parks arrived on Thursday November 13, 2025 to conduct the unannounced annual inspection. During today's annual inspection, the Compliance and Regulatory Enforcement Tool was used. LPA Parks reviewed resident (5) and staff files (4). All resident files contained the required paperwork. Staff files contained the required paperwork and training. LPA Parks and Administrator Carmen toured the facility together to ensure the health and safety of residents in care. The areas toured included resident rooms, bathrooms, living room, kitchen, garage, storage sheds, and backyard. In the areas toured, there were no health or safety violations observed. Facility was clean and well organized. All required posting were observed. All knives/sharps were kept locked and inaccessible to residents. First Aid kit was fully stocked. Fire extinguisher was observed with a current inspection tag and facility was current on fire drills. Water temperatures were within the required range. LPA scanned copies of the facility's liability insurance, LIC500 and LIC308. No deficiencies cited. Exit interview conducted. A copy of this report was emailed to the facility.the state’s words, verbatim · CDSS document, Nov 13, 2025

Type of visit: Prelicensing

Licensing Program Analysts (LPA) Graham Gunby and Cheyenne Ratajczak arrived on Thursday November 14, 2024 to conduct an announced prelicensing visit. The Compliance and Regulatory Enforcement Tool was used during today's inspection. All files contained the required paperwork. This facility has a fire clearance for 6 (six) nonambulatory, of which 6 (six) can be on hospice. Facility has all required postings in the entry. LPAs toured the facility with the Administrator, Carmen Ion. The following areas were inspected for compliance: kitchen, backyard, resident bedrooms, bathrooms, and common areas. Pool is fenced in and inaccessible to the residents. Facility has current fire extinguishers and a full first aid kit. Medications will be kept locked in a cabinet in the kitchen. Cleaning chemicals and knives/sharps are kept locked and inaccessible to residents. Component III has been completed at this time. The facility appears to be in substantial compliance and ready for licensure. The license will be granted upon completion of a final review and approval from the Licensing Program Manager and the Central Applications Bureau. An exit interview was conducted with administrator and a copy of this report will be left at the facility.the state’s words, verbatim · CDSS document, Nov 14, 2024

Type of visit: Office

Facility Type: RCFE Application Type: Initial Capacity: 6 Census (if any clients in care): 0 COMP II Participants: ION, CARMEN - Licensee/Administrator Interview Method: Telephone interview On 10/31/2024, applicant/administrator participated in COMP II. Identification of the applicant and administrator was verified through interview questions based on photo ID and other identifying personal information. During COMP II, applicant and administrator confirmed that they have read and understand community care facility licensing laws included in the Health and Safety Codes and the California Code of Regulations Title 22. Signed LIC 809 with copy of photo ID have been obtained. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Oct 31, 2024