Heilend Hands Home is a residential care home for the elderly (RCFE) in Orange, Orange County, California — state license #306006343, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 6 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated March 10, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2023, the state has visited this home 6 times and filed 6 documents. The most recent is a facility evaluation report, dated March 10, 2026.
The state's published file for this home includes 1 document with transcribed findings, dated December 2, 2025. 1 of the 1 carries the state's recorded outcome word: “Substantiated” (1). 1 includes the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 1 document below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Mar 10, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 2, 2025Substantiated
Allegation investigated: Facility did provide proper notice of rate increase
On December 2, 2025, Licensing Program Analyst (LPA) Brandon Lopez made an unannounced visit to the facility to initiate the investigation into the allegation listed above and to deliver the complaint findings. LPA was greeted and granted entry into the facility by staff after explaining the purpose for the visit. Licensee (LI) Maryln Salazar was notified via telephone and later arrived to assist with the inspection. During the visit, LPA, accompanied by the LI, conducted a tour of the physical plant. LPA observed the facility to be free of any obstructions or hazards. LPA conducted one resident interview and one staff interview. LPA additionally reviewed and obtained pertinent documents to the complaint such as the Admission Agreement, Pre-Admission Appraisal, and Physician's Report for R1. It was alleged that the facility did provide proper notice of rate increase to R1. LPA reviewed the file for R1 and observed there was no written notice of rate increase on file for R1. CONTINUED Othe state’s words, verbatim · CDSS document, Dec 2, 2025 · control 22-AS-20251124155742
Apr 30, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 5, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 27, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Heilend Hands Home licensed?
Yes — Heilend Hands Home is a licensed residential care home for the elderly (RCFE) in Orange (Orange County): California license #306006343, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 6 inspection and complaint documents since 2023; the most recent, a facility evaluation report dated March 10, 2026, appears in the inspection record on this page.
Can Heilend Hands Home care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Heilend Hands Home with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR SIX (6) RESIDENTS, TWO (2) MAY BE NON-AMBULATORY, ONE (1) MAY BE BEDRIDDEN. WAIVER/GRANTED FOR HOSPICE CARE FOR TWO (2) RESIDENTS.
How much does Heilend Hands Home cost?
California's public licensing record does not include Heilend Hands Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Heilend Hands Home accept Medi-Cal or the Assisted Living Waiver?
Heilend Hands Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
2 of 2 beds occupied (100%) when the state visited on December 2, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Heilend Hands Home?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 6 state visits and 6 dated documents since 2023 for Heilend Hands Home; 1 complaint-investigation narrative is transcribed verbatim below. The most recent, dated December 2, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 6 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(909) 904-3052Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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