Ivy Park At San Juan Capistrano is a residential care home for the elderly (RCFE) in San Juan Capistrano, Orange County, California — state license #306006203, licensed for 120 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 11 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated May 18, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2022, the state has visited this home 13 times and filed 11 documents. The most recent — a complaint investigation report on May 18, 2026 — closed with the state’s outcome word: “Unsubstantiated.”
The state's published file for this home includes 5 documents with transcribed findings, dated June 1, 2023 to May 18, 2026. 5 of the 5 carry the state's recorded outcome word: “Unfounded” (3), “Unsubstantiated” (2). 5 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 18, 2026Unsubstantiated
Allegation investigated: Staff makes inappropriate comments towards residents.
Licensing Program Analyst (LPA) Jessica Cho made an unannounced subsequent visit for the purpose of continuing the investigation into the above allegation. LPA met with Executive Director Kyle Coleman and explained the reason for the visit and discussed the allegations. During the course of the investigation, LPA conducted a review of the medications and interviewed seven residents and five staff. Copies of documents pertinent to the allegation was obtained for review: Resident Rosters, Personnel Reports, Staff Contact Information, Face Sheets, Physician's Reports, medication cycle report, and Medication Administration Records. The investigation revealed the following: Regarding the allegation, Staff makes inappropriate comments towards residents, it is alleged that Staff #1 (S1) would roll their eyes in response to residents' queries and state that their time is being taken away from helping another resident causing residents to feel uncomfortable asking for help. Based on the intervithe state’s words, verbatim · CDSS document, May 18, 2026 · control 22-AS-20240227144455
Nov 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 17, 2025Unfounded
Allegation investigated: Staff are not criminally record cleared
Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct the required 10-day visit to begin the investigation into the allegation listed above. LPA met with Executive Director (ED) David Alvarado and explained the reason for the visit. The investigation revealed the following. LPA and the Executive Director toured the facility. At the time of the visit LPA observed 16 staff members. LPA verified all 16 staff members are background cleared and associated to the facility. LPA interviewed 5 staff members. The Executive Director reported that all staff members required to have a criminal background clearance have one and are associated to the facility. LPA did not observe any staff members who were not background cleared and associated to the facility. LPA reviewed the staff roster and verified the staff members on the roster are background cleared and associated to the facility. Based on the evidence gathered the allegation is deemed unfounded, meaning that ththe state’s words, verbatim · CDSS document, Jul 17, 2025 · control 22-AS-20250716082936
Apr 9, 2025Unfounded
Allegation investigated: Staff did not ensure residents light worked properly Staff do not ensure medications are properly managed for residents in care
Licensing Program Analyst (LPA) Joseph Alejandre made an unannounced visit to conduct the required 10-day visit to begin the investigation into the allegations listed above. LPA met with Executive Director David Alvarado and explained the reason for the visit. The investigation into the allegation, staff did not ensure resident's light worked properly revealed the following. It was reported that Resident 1's (R1) kitchen did not have a light. R1's room does not have a kitchen. R1's residence is 1 room with a bathroom and an outdoor patio. There is a small entrance hallway that leads into the 1 room. In the corner of the room next to the bathroom there is a small sink with an overhead cabinet and a cabinet to the left side which has a microwave oven. This area is approximately 6 feet away from R1's bed. The room is lit by a ceiling light in the entry hall by the front door and 2 lamps. Both lamps are the property of R1. Natural light comes into the room through the balcony door which hathe state’s words, verbatim · CDSS document, Apr 9, 2025 · control 22-AS-20250402084342
Feb 19, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 7, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 13, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 29, 2024Unfounded
Allegation investigated: Facility did not issue a full refund
On this day, Licensing Program Analyst (LPA) Kevin Saborit-Guasch made an unannounced visit to the facility for the purpose of conducting the initial investigation into the allegation listed above. LPA was greeted and granted entry by the facility's Business Office Director Peggy (...) after introducing himself, stating the purpose of the visit and listing the allegation investigated. Facility staff provided LPA with a copy from the signed Community fee receipt signed by resident R1 and the Regional Sales Specialist for Ivy Park, in addition to a final account statement dated December 19, 2023 and copies of a check from R1 signed on December 15, 2023 and a refund check by the facility Executive Director on December 22, 2023. Both the agreement and the ledger indicate that no charges were assessed to R1 and the amount on both checks are observed to match strictly. CONTINUED ON FORM LIC9099-C Unfoundedthe state’s words, verbatim · CDSS document, Jan 29, 2024 · control 22-AS-20240126081206
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Is Ivy Park At San Juan Capistrano licensed?
Yes — Ivy Park At San Juan Capistrano is a licensed residential care home for the elderly (RCFE) in San Juan Capistrano (Orange County): California license #306006203, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 120 residents. State records list 11 inspection and complaint documents since 2022; the most recent, a complaint investigation report dated May 18, 2026, was marked “Unsubstantiated” by the state.
Can Ivy Park At San Juan Capistrano care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Ivy Park At San Juan Capistrano with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 120 NON-AMBULATORY, OF WHICH 4 MAY BE BEDRIDDENHOSPICE WAIVER FOR 15 RESIDENTS.
How much does Ivy Park At San Juan Capistrano cost?
California's public licensing record does not include Ivy Park At San Juan Capistrano's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Ivy Park At San Juan Capistrano accept Medi-Cal or the Assisted Living Waiver?
Ivy Park At San Juan Capistrano is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
76 of 120 beds occupied (63%) when the state visited on May 18, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Ivy Park At San Juan Capistrano?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 13 state visits and 11 dated documents since 2022 for Ivy Park At San Juan Capistrano; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 18, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2024
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 13 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(949) 496-8802Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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