Springwell Haven, Llc is a residential care home for the elderly (RCFE) in Newport Beach, Orange County, California — state license #306005361, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 12 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated April 27, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 12 times and filed 12 documents. The most recent — a complaint investigation report on April 27, 2026 — closed with the state’s outcome word: “Substantiated.”
The state's published file for this home includes 2 documents with transcribed findings, dated August 21, 2025 to April 27, 2026. 2 of the 2 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (1). 2 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 2 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Apr 27, 2026Substantiated
Allegation investigated: Staff live in the garage Staff unpermitted partition/dwelling in the garage
Licensing Program Analyst (LPA) Kimberly Lyman conducted an unannounced complaint visit to initiate an investigation into the above allegations. LPA was greeted and granted entry into the facility and explained the reason for the visit. During the course of the investigation, LPA toured the facility and interviewed staff. Regarding the allegations that staff live in the garage and staff unpermitted partition/dwelling in the garage, the investigation revealed the following: LPA observed a room created in the garage with a bed and furniture separated from the rest of a garage by a makeshift partition of items such as a large door (photos). Staff confirmed that staff reside in the makeshift room. Upon review of facility floor plan on file with the department, the floor plan does not match the physical plant of garage. LPA observed alterations made that are not depicted on floor plan. Based on observation and interviews conducted, the preponderance of evidence standard has been met. Therefthe state’s words, verbatim · CDSS document, Apr 27, 2026 · control 22-AS-20260420144134
Apr 27, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 21, 2025Unsubstantiated
Allegation investigated: - Licensee did not ensure resident's electric bed was safeguarded
On this day, Licensing Program Analyst (LPA) Michael Tea made an unannounced visit to conduct a complaint investigation. LPA Tea was greeted and granted entry by facility staff and explained the reason for the visit. Licensee (LE), Ramil Delos Santos and Administrator (AD) Cristina Valerio arrived shortly to assist with the visit. The department received a complaint on August 18, 2025 and LPA Tea conducted the initial 10-day visit a few days later on August 21, 2025. It was alleged that the licensee did not ensure resident’s electric bed was safeguarded. LPA Tea toured the facility and interviewed facility staff and collected pertinent documents such as staff and resident rosters, copies of Resident 1 (R1)’s file. The investigation determined the following: A former resident, Resident 1 (R1) moved to another facility. R1 stated the electronic hospital bed is not (Report continued on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Aug 21, 2025 · control 22-AS-20250818150104
Oct 24, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 7, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Springwell Haven, Llc licensed?
Yes — Springwell Haven, Llc is a licensed residential care home for the elderly (RCFE) in Newport Beach (Orange County): California license #306005361, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 12 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated April 27, 2026, was marked “Substantiated” by the state.
Can Springwell Haven, Llc care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Springwell Haven, Llc with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER, 4 NON-AMBULATORY. HOSPICE FOR 3.
How much does Springwell Haven, Llc cost?
California's public licensing record does not include Springwell Haven, Llc's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Orange County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Springwell Haven, Llc accept Medi-Cal or the Assisted Living Waiver?
Springwell Haven, Llc is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
4 of 6 beds occupied (67%) when the state visited on August 21, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Springwell Haven, Llc?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 12 state visits and 12 dated documents since 2021 for Springwell Haven, Llc; 2 complaint-investigation narratives are transcribed verbatim below. The most recent, dated April 27, 2026, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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