Park Terrace

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff do not answer residents calls for assistance timely.

Licensing Program Analyst (LPA) Ruth Martinez conducted an unannounced visit to the facility to conclude investigation into the above identified complaint allegations. Findings are based upon this investigation which included tour of the facility, facility file review, resident file review, interviews conducted, and copies of pertinent records. It is alleged that staff do not answer residents’ calls for assistance timely, specifically to for resident (R1) and resident (R2) for dates if September 10, 2025, and October 23, 2025. LPA Martinez conducted a tour of the physical plant of the facility on December 11, 2025, and tested various pull cord throughout the facility. The response time from care staff was 2 minutes at all pull cord testing. Interview with staff stated that with Continued on LIC809-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 10, 2026 · control 22-AS-20251203102018

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: -Facility staff is refusing to give medication to resident.; -Facility staff is not following doctors orders.

Licensing Program Analyst (LPA) Ruth Martinez conducted an unannounced visit to the facility to initiate an investigation into the above identified complaint allegations. LPA arrived at the facility and was greeted by the receptionist and granted entry. LPA spoke with Gene Koehler, Executive Director, and explained the purpose of the visit. During the course of the investigation, interviews were conducted, a tour of the physical plant of the facility was conducted, a review of resident records was completed and obtained copies of pertinent documents obtained. It is alleged facility staff is refusing to give medication to a resident, specifically to Seroquel and Ativan. Interview with 3 of 3 staff stated that resident (R1) had a change in medication earlier this month to their Cotinued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 29, 2025 · control 22-AS-20250725150055

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: Staff gave resident another resident's medication Staff did not involve resident in the care plan

Licensing Program Analyst (LPA) Ruth Martinez conducted an unannounced visit to the facility to deliver findings related to the investigation of the complaint allegations identified above. Upon arrival, LPA was greeted by facility staff and granted entry. LPA met with Autumn Conquest, Assistant Executive Director and explained the purpose of the visit. The findings are based on an investigation that included a review of the resident’s file, a physical plant tour of the facility, and interviews with relevant staff and residents. The complaint alleged that staff gave resident another resident’s medication. Interview with staff 1 (S1) stated that Resident 1 (R1) had been given resident 2 (R2) medication on April 05, 2025, and notified the Continued on LIC9099-C Substantiatedthe state’s words, verbatim · CDSS document, May 19, 2025 · control 22-AS-20250410123109

Allegation investigated: Facility physically abused resident.

Licensing Program Analysts (LPAs) Ruth Martinez and Hanna Gough conducted an unannounced visit to the facility to deliver findings related to the investigation of the complaint allegation identified above. Upon arrival, LPAs were greeted by facility staff and granted entry. LPAs met with Geno Koehler, Executive Director, and explained the purpose of the visit. The findings are based on an investigation that included a review of the resident’s file, a physical plant tour of the facility, and interviews with relevant staff and residents. The complaint alleged that Resident 1 (R1) had unexplained bruising and had experienced a fall. Resident file review revealed the following: Care plans dated February 16, 2024, and March 18, 2024, indicate that R1 Continued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 30, 2025 · control 22-AS-20250114115805

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Allegation investigated: -Residents need a higher level of care

Licensing Program Analyst (LPA) Ruth Martinez visited the facility to deliver findings for the investigation into the above identified complaint allegation. LPA arrived at the facility and was greeted by front office staff and granted entry. LPA spoke with Ito Chong, Assisted Living Director and explained the purpose of the visit. Based on the information obtained during this investigation the department has concluded the investigation into the above mentioned allegation. Findings are based upon this investigation which include interviews conducted, tour of physical plant of facility and copy of pertinent documents obtained. It is alleged residents need a higher level of care. Interviews with 2 of 2 staff revealed that there are no concerns for any resident in care that may need a higher level of care. The facility indicated that there have been residents that have been reassessed and there was no indication that those residents needed a higher level of care. Residents were reassessedthe state’s words, verbatim · CDSS document, Dec 27, 2023 · control 22-AS-20210915083957