Claremont Hacienda, The is a residential care home for the elderly (RCFE) in Claremont, Los Angeles County, California — state license #198603801, with a licensed capacity of 68, listed as closed, licensee initiated in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 14 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated November 5, 2025 — published below in full, verbatim and unscored.

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Claremont Hacienda, The

The state record lists this licence as “Closed, Licensee Initiated”. A closed licence cannot admit residents. We keep closed licences published because “is this place licensed?” deserves an honest answer.

No photo on file yet

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Residential care home for the elderly (RCFE) · Large community, 68 residents · Claremont, CA · Los Angeles County
Closed in state recordWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days · we confirm by phone before any referral
License #198603801, held since 2024 · read from the California state record on August 2, 2026 ·See on State Site →
501 South College Avenue · Claremont, Los Angeles County
Phone
(956) 452-1554
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →

Wheelchair / non-ambulatoryApproved for 68 residents
Dementia / memory careVerified in record
Hospice careApproved for 6 residents
Bedridden careApproved for 40 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER.68 NON-AMBULATORY, OF WHICH 40 MAY BE BEDRIDDEN.HOSPICE WAIVER FOR 6.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2024, the state has visited this home 17 times and filed 14 documents. The most recent — a complaint investigation report on November 5, 2025 — closed with the state’s outcome word: “Substantiated.”

Most recent state visit
November 5, 2025
Occupancy at that visit
0 of 0 beds

The state's published file for this home includes 5 documents with transcribed findings, dated March 13, 2025 to November 5, 2025. 5 of the 5 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (3). 5 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 5 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 15 of 14 documentsFull record on the state’s site →
20259 state visits · 12 documents
Nov 5, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff hit resident causing injury.

Licensing Program Analyst (LPA) Daniel Konishi mailed a copy of this report to the former licensee's last known mailing address via USPS certified mail to communicate the findings related to the above-mentioned allegations. The facility has been closed since 05/23/2025. On 03/13/2025, the initial investigation visit was conducted. The investigation consisted of the following: Investigation consisted of the following: LPA requested a copy of staff and client rosters. LPA conducted a tour of facility and common areas with the Administrator. LPA also requested copies from Resident #1 (R1’s) file such as: Identification and Emergency Information, Admission Agreement, Admission Record, Physician's Report, Special Incident Reports. The Administrator will send Appraisal Needs and Services Plan and Pre-Placement Appraisal to the LPA. Substantiatedthe state’s words, verbatim · CDSS document, Nov 5, 2025 · control 28-AS-20250311170813
May 23, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 22, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 20, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 9, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not accept resident back into care following hospitalization.

*A subsequent visit was conducted on 5/09/25 and the purpose of the visit was to change the findings from substantiated to unsubstantiated. This report supersedes the previous report dated 3/13/25 and 4/26/25.* Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced subsequent complaint investigation visit on 03/13/2025 regarding the above allegation, to deliver findings. LPA Ramirez conducted initial complaint investigation on 02/07/2025 and a need further was documented. LPA was greeted by Administrator Ricardo Lara Perez and explained the purpose of the visit. SEE 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, May 9, 2025 · control 28-AS-20250206153352
May 9, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 26, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not accept resident back into care following hospitalization.

*This is a corrected version of previously dated report 03/1/2025. Findings have changed from Substantiated to Unsubstantiated. LPA Ranirez re-delivered findings on 04/26/2025. * Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced subsequent complaint investigation visit on 03/13/2025 regarding the above allegation, to deliver findings. LPA Ramirez conducted initial complaint investigation on 02/07/2025 and a need further was documented. LPA was greeted by Administrator Ricardo Lara Perez and explained the purpose of the visit. Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 26, 2025 · control 28-AS-20250206153352
Apr 15, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 15, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 18, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff mishandled the resident medications. Staff unlawfully evicted the residents. Staff did not provide adequate care and supervision to the residents.

Licensing Program Analyst (LPA) Daniel Konishi conducted an unannounced Initial 10-Day complaint investigation visit regarding the above allegations. LPA met with Administrator, Ricardo Lara Perez and explained the reason for the visit. Investigation consisted of: Facility submitted a copy of the resident roster and staff roster. LPA interviewed Administrator, Staff #1 (S1) to Staff #3 (S3), and Resident #1 (R1) to Resident #7 (R7). LPA reviewed medication records and Medication Administration for R1 to Resident #5 (R5). LPA reviewed and obtained documents from S1 and S2 files that include: First Aid Training, ongoing staff, and Medication Management Training. LPA also obtained the eviction letter that was sent to all responsible parties dated 2/21/2025. [Continued in LIC-C] Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 18, 2025 · control 28-AS-20250314102426
Mar 13, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff did not accept resident back into care following hospitalization.

Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced subsequent complaint investigation visit on 03/13/2025 regarding the above allegation,to deliver findings. LPA Ramirez conducted initial complaint investigation on 2/7/25 and a needs further was documented. LPA was greeted by Administrator Ricardo Lara Perez and explained the purpose of the visit. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster (LIC 9020), Staff#1 - 2 interviews (S1 – S2), Interview Resident#1-4 (R1 – R4), Interview with R1’s Responsible Party (RP), Interview with R1’s family, Interview with Montclair Hospital Social Worker (SW), Interview with VNA Care Nurse Liaison, copies of resident#1 (R1) Physician’s report dated 09/04/2024, Preplacement Appraisal Information dated 02/6/2025, Claremont Hacienda Observation notes from 01/15/2025 through 02/05/2025, Unusual Incident/Injury Reports from 01/28/2025 through 01/31/2025, Hospice Carethe state’s words, verbatim · CDSS document, Mar 13, 2025 · control 28-AS-20250206153352
Mar 13, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20243 state visits · 3 documents
Dec 12, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Dec 10, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Nov 26, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations1typical 1
Type B citations1typical 1
Substantiated complaints2typical 2
Total complaints4typical 7
State visits on file17typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2024.
Year-by-year trend
YearVisitsDocumentsSubstantiated202591222024330
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one.
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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Is Claremont Hacienda, The licensed?

No — not currently. The CDSS state record checked August 2, 2026 lists Claremont Hacienda, The in Claremont (Los Angeles County), California license #198603801, as “Closed, Licensee Initiated, formerly licensed for 68 residents. State records list 14 inspection and complaint documents since 2024; the most recent, a complaint investigation report dated November 5, 2025, was marked “Substantiated” by the state.

Can Claremont Hacienda, The care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Claremont Hacienda, The with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER.68 NON-AMBULATORY, OF WHICH 40 MAY BE BEDRIDDEN.HOSPICE WAIVER FOR 6.

How much does Claremont Hacienda, The cost?

California's public licensing record does not include Claremont Hacienda, The's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Claremont Hacienda, The accept Medi-Cal or the Assisted Living Waiver?

Claremont Hacienda, The is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

0 of 0 beds occupied (0%) when the state visited on November 5, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Claremont Hacienda, The?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 17 state visits and 14 dated documents since 2024 for Claremont Hacienda, The; 5 complaint-investigation narratives are transcribed verbatim below. The most recent, dated November 5, 2025, records an allegation the state marked “Substantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

5 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff hit resident causing injury.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Daniel Konishi mailed a copy of this report to the former licensee's last known mailing address via USPS certified mail to communicate the findings related to the above-mentioned allegations. The facility has been closed since 05/23/2025. On 03/13/2025, the initial investigation visit was conducted. The investigation consisted of the following: Investigation consisted of the following: LPA requested a copy of staff and client rosters. LPA conducted a tour of facility and common areas with the Administrator. LPA also requested copies from Resident #1 (R1’s) file such as: Identification and Emergency Information, Admission Agreement, Admission Record, Physician's Report, Special Incident Reports. The Administrator will send Appraisal Needs and Services Plan and Pre-Placement Appraisal to the LPA. SubstantiatedCDSS inspection report, November 5, 2025 · control 28-AS-20250311170813
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not accept resident back into care following hospitalization.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
*A subsequent visit was conducted on 5/09/25 and the purpose of the visit was to change the findings from substantiated to unsubstantiated. This report supersedes the previous report dated 3/13/25 and 4/26/25.* Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced subsequent complaint investigation visit on 03/13/2025 regarding the above allegation, to deliver findings. LPA Ramirez conducted initial complaint investigation on 02/07/2025 and a need further was documented. LPA was greeted by Administrator Ricardo Lara Perez and explained the purpose of the visit. SEE 9099-C UnsubstantiatedCDSS inspection report, May 9, 2025 · control 28-AS-20250206153352
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not accept resident back into care following hospitalization.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
*This is a corrected version of previously dated report 03/1/2025. Findings have changed from Substantiated to Unsubstantiated. LPA Ranirez re-delivered findings on 04/26/2025. * Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced subsequent complaint investigation visit on 03/13/2025 regarding the above allegation, to deliver findings. LPA Ramirez conducted initial complaint investigation on 02/07/2025 and a need further was documented. LPA was greeted by Administrator Ricardo Lara Perez and explained the purpose of the visit. UnsubstantiatedCDSS inspection report, April 26, 2025 · control 28-AS-20250206153352
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff mishandled the resident medications. Staff unlawfully evicted the residents. Staff did not provide adequate care and supervision to the residents.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Daniel Konishi conducted an unannounced Initial 10-Day complaint investigation visit regarding the above allegations. LPA met with Administrator, Ricardo Lara Perez and explained the reason for the visit. Investigation consisted of: Facility submitted a copy of the resident roster and staff roster. LPA interviewed Administrator, Staff #1 (S1) to Staff #3 (S3), and Resident #1 (R1) to Resident #7 (R7). LPA reviewed medication records and Medication Administration for R1 to Resident #5 (R5). LPA reviewed and obtained documents from S1 and S2 files that include: First Aid Training, ongoing staff, and Medication Management Training. LPA also obtained the eviction letter that was sent to all responsible parties dated 2/21/2025. [Continued in LIC-C] UnsubstantiatedCDSS inspection report, March 18, 2025 · control 28-AS-20250314102426
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not accept resident back into care following hospitalization.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Kimberly Ramirez conducted an unannounced subsequent complaint investigation visit on 03/13/2025 regarding the above allegation,to deliver findings. LPA Ramirez conducted initial complaint investigation on 2/7/25 and a needs further was documented. LPA was greeted by Administrator Ricardo Lara Perez and explained the purpose of the visit. The investigation consisted of the following: LPA Ramirez requested and obtained copies of Resident/Client Roster (LIC 9020), Staff#1 - 2 interviews (S1 – S2), Interview Resident#1-4 (R1 – R4), Interview with R1’s Responsible Party (RP), Interview with R1’s family, Interview with Montclair Hospital Social Worker (SW), Interview with VNA Care Nurse Liaison, copies of resident#1 (R1) Physician’s report dated 09/04/2024, Preplacement Appraisal Information dated 02/6/2025, Claremont Hacienda Observation notes from 01/15/2025 through 02/05/2025, Unusual Incident/Injury Reports from 01/28/2025 through 01/31/2025, Hospice CareCDSS inspection report, March 13, 2025 · control 28-AS-20250206153352

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 17 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
1
typical for this size: 1
Type B citations
1
typical for this size: 1
Substantiated complaints
2
typical for this size: 2
Total complaints
4
typical for this size: 7
State visits on file
17
typical for this size: 19
See the full inspection record on the state's site →
Talk to this home directly

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(956) 452-1554
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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