Henrietta's Home is a residential care home for the elderly (RCFE) in San Gabriel, Los Angeles County, California — state license #198603585, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 12 dated inspection and complaint documents on file for this home going back to 2022, the most recent dated June 25, 2026 — published below in full, verbatim and unscored.

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Henrietta's Home

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Residential care home for the elderly (RCFE) · Small home, 6 residents · San Gabriel, CA · Los Angeles County
LicensedWheelchairMemory careHospiceBedridden
No openings reportedBeds change hands in days ·
License #198603585, held since 2022 · read from the California state record on August 2, 2026 ·See on State Site →
131 Segovia Avenue · San Gabriel, Los Angeles County
Phone
(626) 703-4958
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 4 residents
Bedridden careApproved for 1 resident

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR (6) NON-AMBULATORY, OF WHICH (1) MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR (4). BEDROOM #4 IS CLEARED FOR BEDRIDDEN.State service designations983 - RCFE / DEMENTIA · 985 - RCFE / HOSPICEthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2022, the state has visited this home 16 times and filed 12 documents. The most recent is a facility evaluation report, dated June 25, 2026.

Most recent state visit
June 25, 2026
Occupancy at the January 10, 2025 visit
5 of 6 beds

The state's published file for this home includes 4 documents with transcribed findings, dated May 17, 2023 to January 10, 2025. 4 of the 4 carry the state's recorded outcome word: “Substantiated” (3), “Unsubstantiated” (1). 4 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 4 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 7 of 12 documentsFull record on the state’s site →
20261 state visit · 1 document
Jun 25, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20252 state visits · 2 documents
Jul 24, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 10, 2025Complaint investigation reportSubstantiated

Allegation investigated: Staff did not provide safe and competent assistance with postural support of terminally ill resident.

Licensing Program Analyst (LPA) Galarza conducted an initial 10-day complaint investigation visit regarding the above allegations. LPA discussed the purpose of the visit Lead Caregiver Andres Hernandez. House Manager Belen Taico arrived shortly after. The investigation consisted of: A physical plant tour of the facility and record review was completed. Staff (S1-S4) were interviewed. No residents were interviewed due to cognitive impairment. Resident (R1) passed away and was not interviewed. The following documents were reviewed/obtained: Resident (R1's) Face Sheet, Death Report, Preplacement Appraisal, Resident Appraisal, Valley Hospice Orders, Physician's Report, Plan of Operation, resident roster, and LIC 500 Personnel Report. Substantiatedthe state’s words, verbatim · CDSS document, Jan 10, 2025 · control 28-AS-20250103101146
20243 state visits · 3 documents
Dec 18, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff mishandled the residents medications. Staff did not provide adequate care and supervision to a resident. Staff did not properly report an incident involving the residents.

Licensing Program Analyst (LPA) Galarza conducted a subsequent complaint visit to investigate and deliver findings on the above allegations. The purpose of the visit was discussed with Facility Manager Belen Taico. The investigation consisted of: On 7/25/2024, a physical plant tour of the facility was completed. Relevant documents pertaining to the allegations listed above were requested but not provided until the following day. Documents provided included information on residents (R1-R6). On 12/11/2024, staff (S1-S6) and residents (R5- R6) were interviewed. During the course of the investigation, 3 responsible parties, 1 home health staff, and 3 hospice agency staff were interviewed. During today's visit, staff (S3-S5) were interviewed regarding photographic evidence obtained. *See next page for narrative. Substantiatedthe state’s words, verbatim · CDSS document, Dec 18, 2024 · control 28-AS-20240722124008
Aug 20, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 27, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Facility illegally evicted a resident in care.

Licensing Program Analyst (LPA) Galarza conducted an initial 10-day complaint investigation visit in regards to the allegation listed above. LPA discussed the purpose of the visit with House Manager Belen Taico and with telephonically with Administrator Robin Aquino. The investigation consisted of: A physical plant tour of the facility, record review, Hospital case worker and staff (S1-S4) were interviewed. No residents were interviewed due to cognitive impairment due to Dementia. The following documents were reviewed/obtained: Identification and Emergency Information/Face Sheet, Admission Record, Preplacement Appraisal Information, Resident Appraisal, incident report, Cal Aim Appraisal, Physician's Report, LIC 500 Personnel Report, and resident roster. ***See narrative summary on next page.*** Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 27, 2024 · control 28-AS-20240226121018
20231 state visit · 1 document
Aug 18, 2023Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations5typical 0
Type B citations2typical 0
Substantiated complaints5typical 0
Total complaints4typical 0
State visits on file16typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2022.
Year-by-year trend
YearVisitsDocumentsSubstantiated20261102025221202433120233312022330
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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≈ $5,000–$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home isn’t on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is Henrietta's Home licensed?

Yes — Henrietta's Home is a licensed residential care home for the elderly (RCFE) in San Gabriel (Los Angeles County): California license #198603585, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 12 inspection and complaint documents since 2022; the most recent, a facility evaluation report dated June 25, 2026, appears in the inspection record on this page.

Can Henrietta's Home care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Henrietta's Home with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR (6) NON-AMBULATORY, OF WHICH (1) MAY BE BEDRIDDEN. APPROVED HOSPICE WAIVER FOR (4). BEDROOM #4 IS CLEARED FOR BEDRIDDEN.

How much does Henrietta's Home cost?

California's public licensing record does not include Henrietta's Home's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Henrietta's Home accept Medi-Cal or the Assisted Living Waiver?

Henrietta's Home is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.

Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

5 of 6 beds occupied (83%) when the state visited on January 10, 2025. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Henrietta's Home?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 16 state visits and 12 dated documents since 2022 for Henrietta's Home; 4 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 10, 2025, records an allegation the state marked “Substantiated”. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

4 transcribed reports on file

2025

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not provide safe and competent assistance with postural support of terminally ill resident.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Galarza conducted an initial 10-day complaint investigation visit regarding the above allegations. LPA discussed the purpose of the visit Lead Caregiver Andres Hernandez. House Manager Belen Taico arrived shortly after. The investigation consisted of: A physical plant tour of the facility and record review was completed. Staff (S1-S4) were interviewed. No residents were interviewed due to cognitive impairment. Resident (R1) passed away and was not interviewed. The following documents were reviewed/obtained: Resident (R1's) Face Sheet, Death Report, Preplacement Appraisal, Resident Appraisal, Valley Hospice Orders, Physician's Report, Plan of Operation, resident roster, and LIC 500 Personnel Report. Substantiated— CDSS inspection report, January 10, 2025 · control 28-AS-20250103101146

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff mishandled the residents medications. Staff did not provide adequate care and supervision to a resident. Staff did not properly report an incident involving the residents.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analyst (LPA) Galarza conducted a subsequent complaint visit to investigate and deliver findings on the above allegations. The purpose of the visit was discussed with Facility Manager Belen Taico. The investigation consisted of: On 7/25/2024, a physical plant tour of the facility was completed. Relevant documents pertaining to the allegations listed above were requested but not provided until the following day. Documents provided included information on residents (R1-R6). On 12/11/2024, staff (S1-S6) and residents (R5- R6) were interviewed. During the course of the investigation, 3 responsible parties, 1 home health staff, and 3 hospice agency staff were interviewed. During today's visit, staff (S3-S5) were interviewed regarding photographic evidence obtained. *See next page for narrative. Substantiated— CDSS inspection report, December 18, 2024 · control 28-AS-20240722124008
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility illegally evicted a resident in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Galarza conducted an initial 10-day complaint investigation visit in regards to the allegation listed above. LPA discussed the purpose of the visit with House Manager Belen Taico and with telephonically with Administrator Robin Aquino. The investigation consisted of: A physical plant tour of the facility, record review, Hospital case worker and staff (S1-S4) were interviewed. No residents were interviewed due to cognitive impairment due to Dementia. The following documents were reviewed/obtained: Identification and Emergency Information/Face Sheet, Admission Record, Preplacement Appraisal Information, Resident Appraisal, incident report, Cal Aim Appraisal, Physician's Report, LIC 500 Personnel Report, and resident roster. ***See narrative summary on next page.*** Unsubstantiated— CDSS inspection report, February 27, 2024 · control 28-AS-20240226121018

2023

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedLicensee had liability insurance that did not include required coverage for resident’s injuries. The Licensee has no current liability insurance.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
***This amended report dated 5/19/2023 supersedes the report dated 5/17/2023. This report is being created to add an additional paragraph to LIC 9099D. Revision does not change complaint findings, and all other complaint report aspects remain in effect.This unannounced subsequent complaint inspection is being conducted by Licensing Program Analyst (LPA) Galarza for the purpose of delivering findings for the investigation into the above identified complaint allegations. The LPA met with facility Manager Belen Taico and explained the reason for today’s inspection. There was concern that the Licensee representative had liability insurance that did not include the required coverage for resident’s injuries, and that the Licensee representative has no current liability insurance. On 12/13/2022, LPA Galarza conducted the initial 10-day complaint investigation and conducted interviews from 8:05 a.m. to 3:45 p.m., along with reviewing and/or obtaining copies of the resident roster, staff roster— CDSS inspection report, May 17, 2023 · control 28-AS-20221212100233

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 16 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
5
typical for this size: 0
Type B citations
2
typical for this size: 0
Substantiated complaints
5
typical for this size: 0
Total complaints
4
typical for this size: 0
State visits on file
16
typical for this size: 6
See the full inspection record on the state's site →

Who runs Henrietta's Home?

From the CDSS ownership record, checked August 9, 2026.

Licensed to Specialized Community Healthcare Company, who operates 6 licensed California homes in total. Running more than one home is common and is neither good nor bad on its own.

Talk to this home directly

You can call them yourself, anytime — you never have to go through us.

(626) 703-4958
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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