La Casita Residential Care Inc. is a residential care home for the elderly (RCFE) in Glendora, Los Angeles County, California — state license #198603410, licensed for 6 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 12 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 9, 2026 — published below in full, verbatim and unscored.

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La Casita Residential Care Inc.

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Residential care home for the elderly (RCFE) · Small home, 6 residents · Glendora, CA · Los Angeles County
LicensedWheelchairMemory careHospiceBedridden not on file
No openings reportedBeds change hands in days ·
License #198603410, held since 2021 · read from the California state record on August 2, 2026 ·See on State Site →
700 N. Grand Ave. · Glendora, Los Angeles County
Phone
(626) 387-9987
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 6 residents
Dementia / memory careVerified in record
Hospice careApproved for 6 residents
Bedridden careNot on file — ask the home

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY. APPROVED HOSPICE WAIVER FOR 6.State service designation983 - RCFE / DEMENTIAthe CDSS license record, verbatim · checked August 2, 2026

“RCFE / Dementia” is the state’s designation for a home with an approved Dementia Care Plan of Operation — it’s recorded separately from the comments above, which is why the memory-care approval may not appear in that text.

Since 2021, the state has visited this home 12 times and filed 12 documents. The most recent is a complaint investigation report, dated July 9, 2026.

Most recent state visit
July 9, 2026
Occupancy at the September 24, 2024 visit
6 of 6 beds

The state's published file for this home includes 3 documents with transcribed findings, dated November 9, 2021 to September 24, 2024. 3 of the 3 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (2). 3 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 3 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 8 of 12 documentsFull record on the state’s site →
20263 state visits · 3 documents
Jul 9, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jul 2, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 10, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20251 state visit · 1 document
Jun 24, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

20244 state visits · 4 documents
Sep 24, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Questionable Death. Staff abandon resident. Staff are unable to communicate with resident due to language barrier.

Licensing Program Analyst (LPA) Alberto Lopez made subsequent visit to investigate the above allegations. LPA met with Humberto Santamaria, Administrator and discussed the purpose of the visit. 04/03/24 Investigation consisted of the following: LPA Lopez requested a copy of the Staff and Resident roster, and conducted a tour of facility bedrooms, bathrooms, and common areas. LPA also reviewed and obtained files for Resident (R#1). LPA observed the residents in the facility to identify any signs of neglect, abuse, or other immediate health and safety threats. LPA did observe several Health and/or Safety concerns. LPA addressed those concerns on a Case Management report. It has been determined that the above-mentioned allegations will require further investigation. (continued on 9099C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 24, 2024 · control 28-AS-20240402153426
Apr 26, 2024Complaint investigation reportUnsubstantiated

Allegation investigated: Resident sustained pressure injury while in care. Resident choked while in care. Staff did not seek medical assistance for resident in a timely manner. Staff mismanaged resident's medication. Staff administered unprescribed medication. Illegal eviction. Staff restrained resident. Staff handled resident in a rough manner. Staff did not safely use resident's wheelchair.

LPA Nune Margaryan amended the original report and redelivered complaint report on 05/16/24. Upon arrival LPA met with Humberto Santamaria and explained the purpose of the visit. The amendments to the report do not affect or change the findings on this complaint. Licensing Program Analyst (LPA) Nune Margaryan conducted a subsequent complaint visit to deliver findings to the above mentioned allegations. LPA meet with Alisia Gomez. Shortly after Administrator Humberto Santamaria arrived. Reason for the visit was explained. The investigation consisted of the following: On 1/11/22 and 04/12/24 facility tour was conducted including residents rooms and common areas, interviews were conducted with the Staff #1 and Staff # 2, obtained copies of staff and residents roster. LPA also requested and obtained the copies of file (including Hospice documents) for Resident #1(R#1) and Resident #2 (R#2) for review. Continue 9099C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 26, 2024 · control 28-AS-20220110090635
Apr 3, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 2, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations0typical 0
Type B citations1typical 0
Substantiated complaints1typical 0
Total complaints4typical 0
State visits on file12typical 6
“Typical” is the statewide median across the 5,773 licensed small board-and-care homes (6 or fewer beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2021.
Year-by-year trend
YearVisitsDocumentsSubstantiated202633020251102024440202311020222202021111
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

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$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

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What dementia training does staff have, and is the area secured?
Non-ambulatory approval — whole home or specific rooms, and is a spot open?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
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Is La Casita Residential Care Inc. licensed?

Yes — La Casita Residential Care Inc. is a licensed residential care home for the elderly (RCFE) in Glendora (Los Angeles County): California license #198603410, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 6 residents. State records list 12 inspection and complaint documents since 2021; the most recent, a complaint investigation report dated July 9, 2026, appears in the inspection record on this page.

Can La Casita Residential Care Inc. care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists La Casita Residential Care Inc. with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 6 NON-AMBULATORY. APPROVED HOSPICE WAIVER FOR 6.

How much does La Casita Residential Care Inc. cost?

California's public licensing record does not include La Casita Residential Care Inc.'s monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does La Casita Residential Care Inc. accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at La Casita Residential Care Inc. through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

6 of 6 beds occupied (100%) when the state visited on September 24, 2024. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for La Casita Residential Care Inc.?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 12 state visits and 12 dated documents since 2021 for La Casita Residential Care Inc.; 3 complaint-investigation narratives are transcribed verbatim below. The most recent, dated September 24, 2024, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

3 transcribed reports on file

2024

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedQuestionable Death. Staff abandon resident. Staff are unable to communicate with resident due to language barrier.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
Licensing Program Analyst (LPA) Alberto Lopez made subsequent visit to investigate the above allegations. LPA met with Humberto Santamaria, Administrator and discussed the purpose of the visit. 04/03/24 Investigation consisted of the following: LPA Lopez requested a copy of the Staff and Resident roster, and conducted a tour of facility bedrooms, bathrooms, and common areas. LPA also reviewed and obtained files for Resident (R#1). LPA observed the residents in the facility to identify any signs of neglect, abuse, or other immediate health and safety threats. LPA did observe several Health and/or Safety concerns. LPA addressed those concerns on a Case Management report. It has been determined that the above-mentioned allegations will require further investigation. (continued on 9099C) UnsubstantiatedCDSS inspection report, September 24, 2024 · control 28-AS-20240402153426
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedResident sustained pressure injury while in care. Resident choked while in care. Staff did not seek medical assistance for resident in a timely manner. Staff mismanaged resident's medication. Staff administered unprescribed medication. Illegal eviction. Staff restrained resident. Staff handled resident in a rough manner. Staff did not safely use resident's wheelchair.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
LPA Nune Margaryan amended the original report and redelivered complaint report on 05/16/24. Upon arrival LPA met with Humberto Santamaria and explained the purpose of the visit. The amendments to the report do not affect or change the findings on this complaint. Licensing Program Analyst (LPA) Nune Margaryan conducted a subsequent complaint visit to deliver findings to the above mentioned allegations. LPA meet with Alisia Gomez. Shortly after Administrator Humberto Santamaria arrived. Reason for the visit was explained. The investigation consisted of the following: On 1/11/22 and 04/12/24 facility tour was conducted including residents rooms and common areas, interviews were conducted with the Staff #1 and Staff # 2, obtained copies of staff and residents roster. LPA also requested and obtained the copies of file (including Hospice documents) for Resident #1(R#1) and Resident #2 (R#2) for review. Continue 9099C UnsubstantiatedCDSS inspection report, April 26, 2024 · control 28-AS-20220110090635

2021

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility is over capacity.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
Licensing Program Analysts (LPAs) Jewel Baptiste and Angelica Rea conducted an unannounced visit in response to the above allegation. LPAs met with caregiver Hilda Leon and was later met with administrator Humberto Santamaria and discussed the reason for the visit. LPA interviewed Administrator, staff #1- staff #3, toured the facility and obtained copies of the resident roster.. Regarding the above allegation: Facility is over capacity, the investigation revealed that there were at least 7 residents residing at the facility until October 2021. 3 out of 4 staff interviewed stated that they currently have 6 residents, but sometimes they will have an extra person doing "daycare" to see see if resident and family like the facility. According to staff the "extra person" will sometimes spend the night. Resident roster also shows 7 residents living at the facility until October 2021. On 11/9/2021, LPAs also observed the following: 4 bedrooms with 1 bed, 1 bedrom with 2 beds, and 1 bedroom witCDSS inspection report, November 9, 2021 · control 28-AS-20211104093231

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 12 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for small board-and-care homes (6 or fewer beds), computed across all 5,773 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
0
typical for this size: 0
Type B citations
1
typical for this size: 0
Substantiated complaints
1
typical for this size: 0
Total complaints
4
typical for this size: 0
State visits on file
12
typical for this size: 6
See the full inspection record on the state's site →
Talk to this home directly

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(626) 387-9987
What isn't in the state record

Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.

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