Bright Star Assisted Living is a residential care home for the elderly (RCFE) in Bellflower, Los Angeles County, California — state license #198603331, licensed for 70 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 15 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated July 9, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 18 times and filed 15 documents. The most recent is a facility evaluation report, dated July 9, 2026.
The state's published file for this home includes 9 documents with transcribed findings, dated July 23, 2021 to July 8, 2025. 9 of the 9 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (7). 9 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 9 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 9, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 15, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 8, 2025Unsubstantiated
Allegation investigated: Staff do not prevent residents from using illegal drugs.
Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced subsequent compliant visit to investigate the above allegation. LPA met with Assistant Administrator Jennifer Serrano, and the purpose for todays visit was explained. The investigation consisted of the following: During the initial visit dated 2/20/25 LPA obtained copies of Staff/Resident Rosters and toured facility. During todays visit LPA toured facility, LPA obtained Surveillance Videos via email, interviewed 3 Staff (S1-S3) and 6 Residents (R1-R6). (Continued on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jul 8, 2025 · control 28-AS-20250219085029
May 1, 2025Substantiated
Allegation investigated: Facility illegally evicted a resident in care.
Licensing Program Analysts (LPAs) Luis De Leon, Blanca Gonzalez, and Licensing Program Manager (LPM) Fernando Fierros conducted a follow up complaint investigation for the allegations listed above. LPA arrived unannounced and met with the Administrator Jennifer Serrano. The purpose for the visit was discussed. On 03/10/25, LPA DeLeon conducted the initial visit, during visit, LPA DeLeon owing on today’s visit: LPA along with Assistant Administrator and Operations Manager toured the kitchen and food pantry, including the common dining area. LPA toured kitchen and observed enough food, the meal being served during the lunch hour was also observed and appeared as a well-balanced meal: Baked Chicken, Rice, Mixed Green Salad, and mixed Vegetables. Serving portions were adequate for residents. LPA reviewed the food menu for January-February 2025. LPA obtained copies of the staff and resident roster, admission agreement, eviction letter, facility food menu and food supply orders. Report contithe state’s words, verbatim · CDSS document, May 1, 2025 · control 28-AS-20250303111044
Jan 23, 2025Unsubstantiated
Allegation investigated: Staff did not address a resident's change in medical condition. Staff did not properly dispose a needle. Staff mishandled a resident's medication. Staff served uncooked food to a resident. Staff sexually harassed a resident while in care. Staff unlawfully evicted a resident. Staff mishandled a resident's personal belongings.
Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced complaint visit to determine the validity of the above-mentioned allegations. LPA met with Silvia Vidal and explained the reason for the visit. The investigation consisted of the following: LPA obtained copies of the staff and resident rosters, reviewed R1's file and obtained copies of relevant documents, LPA toured medication room and reviewed 7 residnets medications, LPA toured kitchen and observed meal being served for lunch, and LPA interviewed 5 Staff (S1-S5) and 7 Residents (R1-R7). (continued on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 23, 2025 · control 28-AS-20250115120125
Dec 12, 2024Substantiated
Allegation investigated: Staff did not obtain permits to do construction on the facility.
Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced complaint visit to determine the validity of the above-mentioned allegation. LPA met with Jennifer Serrano and Silvia Vidal, and explained the reason for the visit. The investigation consisted of the following: LPA obtained copies of the staff and resident rosters, copy of the Cirrection Notice (stop work order) issued from City of Bellfower, and photo copies of work being done to dining. LPA interviewed 2 Staff (S1&S2) and 6 Residents (R1-R6). (continued on LIC9099-C) Substantiatedthe state’s words, verbatim · CDSS document, Dec 12, 2024 · control 28-AS-20241209121049
Dec 12, 2024Unsubstantiated
Allegation investigated: Staff did not give resident a proper rate increase.
Licensing Program Analyst (LPA) Tena Herrera conducted an unannounced complaint visit to determine the validity of the above-mentioned allegation. LPA met with Jennifer Serrano and Silvia Vidal, and explained the reason for the visit. The investigation consisted of the following: LPA obtained copies of the staff and resident rosters, Notice of Payment Standard for Individuals from Social Security, LPA reviewed 3 resident admission agreements and rates. LPA interviewed 2 Staff (S1&S2) and 6 Residents (R1-R6). (Continued on LIC9099-C) Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 12, 2024 · control 28-AS-20241209121049
Aug 15, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 21, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Year-by-year trend
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Is Bright Star Assisted Living licensed?
Yes — Bright Star Assisted Living is a licensed residential care home for the elderly (RCFE) in Bellflower (Los Angeles County): California license #198603331, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 70 residents. State records list 15 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated July 9, 2026, appears in the inspection record on this page.
Can Bright Star Assisted Living care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Bright Star Assisted Living with clearances for wheelchair / non-ambulatory and hospice care; it does not list dementia / memory care and bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 70 AMBULATORY OF WHICH 50 MAY BE NON-AMBULATORY. APPROVED HOSPICE WAIVER FOR 20.
How much does Bright Star Assisted Living cost?
California's public licensing record does not include Bright Star Assisted Living's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Bright Star Assisted Living accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Bright Star Assisted Living through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →
63 of 70 beds occupied (90%) when the state visited on July 8, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Bright Star Assisted Living?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 18 state visits and 15 dated documents since 2021 for Bright Star Assisted Living; 9 complaint-investigation narratives are transcribed verbatim below. The most recent, dated July 8, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2022
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 18 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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(818) 642-3668Resident reviews, the exact monthly price, and the languages staff speak aren't part of California's public licensing record, so we don't show them here. Ask the home directly — the tour questions above are a good start.
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