Oceanview Living Of San Pedro is a residential care home for the elderly (RCFE) in San Pedro, Los Angeles County, California — state license #198320433, licensed for 86 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 42 dated inspection and complaint documents on file for this home going back to 2024, the most recent dated June 10, 2026 — published below in full, verbatim and unscored.

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Oceanview Living Of San Pedro

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Residential care home for the elderly (RCFE) · Large community, 86 residents · San Pedro, CA · Los Angeles County
LicensedWheelchairHospiceBedriddenMemory care not on file
No openings reportedBeds change hands in days ·
License #198320433, held since 2024 · read from the California state record on August 2, 2026 ·See on State Site →
2100 South Western Avenue · San Pedro, Los Angeles County
Phone
(310) 548-0625
from the state licensing roster · August 2, 2026
No Google listing is on file for this home.
Website
None on file
Many small homes have no website — that says nothing about the care inside.
Contact facts come from the state roster, a county Area Agency on Aging roster, the home’s Google listing, or the operator — each labelled, never blended. Operators: add or correct yours, free →
Print tour sheet →

Wheelchair / non-ambulatoryApproved for 86 residents
Dementia / memory careNot on file — ask the home
Hospice careApproved for 12 residents
Bedridden careApproved for 9 residents

“Not on file” is not a no — approvals can be bed- or room-specific, so confirm current scope with the home on a tour. Where a number is shown it is the state’s own wording for how many residents the approval covers, not how many places are open today; where none is shown, the record simply does not state one.

Specific medical needs — insulin, oxygen, a catheter, an ostomy — aren’t in the state license record; ask the home directly. A feeding tube, tracheostomy, or advanced wound care usually needs skilled nursing →

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What the state record says, word for word
AGE RANGE 60 AND OVER. APPROVED FOR 86 NON-AMBULATORY, OF WHICH 9 MAY BE BEDRIDDEN. BEDRIDDEN TO RESIDE IN BEDROOMS 201-209. HOSPICE CARE WAIVER FOR 12. NEW MANAGEMENT COMPANY, OCEANVIEW LIVING OF SAN PEDRO LLC, EFFECTIVE 5/1/25.State service designation935 - ELDERLYthe CDSS license record, verbatim · checked August 2, 2026

Since 2024, the state has visited this home 50 times and filed 42 documents. The most recent is a complaint investigation report, dated June 10, 2026.

Most recent state visit
July 14, 2026
Occupancy at the January 30, 2026 visit
66 of 86 beds

The state's published file for this home includes 10 documents with transcribed findings, dated November 14, 2024 to January 30, 2026. 10 of the 10 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (8). 10 include the transcribed allegation the state investigated, word for word.

Summary composed by computer from the 10 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.

What the state’s words mean
Substantiatedthe state found the allegation more likely true than notUnsubstantiatedinvestigated, but couldn’t be confirmed either way — not a finding of wrongdoingUnfoundedthe state concluded it was false or couldn’t have happenedType A citationthe most serious: an immediate health-or-safety risk, usually fixed on the spot or on a short deadlineType B citationless serious, with a deadline to fix
The last 36 months — 43 of 42 documentsFull record on the state’s site →
202624 state visits · 29 documents
Jun 10, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jun 2, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 24, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 16, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 15, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 1, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 27, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 18, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 17, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 12, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Mar 11, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 27, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 24, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 24, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 24, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 23, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 18, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Feb 5, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 30, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff spoke to residents in an inappropriate manner. Staff threatened residents with eviction.

On January 30, 2026, Licensing Program Analyst (LPA) Pamela Bunker conducted an initial visit to gather information regarding the above allegations. LPA met with Maria Galvan, Administrator, and explained the purpose of the visit. LPA was granted entry to the facility. The investigation consisted of the following: On January 30, 2026, the following documents were reviewed and obtained as part of the investigation: Personnel Report (dated 01/30/2026), Resident Roster (dated 01/30/2026), Eviction Notice (dated 12/04/2025), Incident Report (01/07/2026), and Resident Smoking Outside of Designated Smoking Area (dated 01/19/2026). On January 30, 2026, between 10:00 a.m. and 3:30 p.m., LPA Pamela Bunker conducted interviews with staff members #1–5 (S1-S5), residents #1–2 and #4–R8 (R1-2 & R4-8), and witnesses #1-2 (W1-W2) between 1:00 p.m. and 3:10 p.m. Resident #3 (R3) declined to be interviewed. See continued LIC9099-C page 2. Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 30, 2026 · control 11-AS-20260127152449
Jan 29, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 29, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 16, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 14, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 14, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 12, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 10, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 8, 2026Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Jan 6, 2026Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not administer medication as prescribed to a resident in care. Staff did not ensure that medications were inaccessible to a resident in care.

On 01/06/26 Licensing Program Analyst (LPA) Mario Leon conducted a subsequent complaint visit at the facility to deliver an updated report on the allegations listed above. LPA was met by staff one, Maria Galvan - Administrator (S1) and the purpose of the visit was explained. The visit consisted of the following: On 12/05/25 LPA requested resident and staff roster(s), medication administration record (MAR) for four (4) residents, as well as their most current physician's report (R1-R4), LPA also received a copy of a police report (dated 12/02/25). LPA took a tour of the facility with staff five, Jose Hernandez - Housekeeping supervisor (S5) and observed a resident's medication and four (4) rooms of residents in care. LPA interviewed six (6) residents (R1-R6) and four (4) staff (S1-S4). R1 refused LPA's interview. R2-R4 were not available for interview due to their resting status. On 01/06/26 LPA interviewed three (3) residents (R7-R9). Report continues, please see LIC9099C. Unsubstantiathe state’s words, verbatim · CDSS document, Jan 6, 2026 · control 11-AS-20251202161311
Jan 6, 2026Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

202510 state visits · 10 documents
Dec 29, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not seek medical treatment for resident Staff did not observe resident's significant weight loss

On 12/29/25 Licensing Program Analyst (LPA) Mario Leon conducted an initial unannounced complaint visit at the facility. LPA was met by staff one, Maria Galvan - Administrator (S1) and the purpose of the visit was explained. The investigation consisted of the following: LPA requested staff roster, resident roster, in-staff trainings (dated: 10/01/25 through 11/13/25), private email between the facility and a responsible person(s) (dated: 12/28/25) and resident five through resident six (R5-R6) face sheet, pre-appraisal and appraisal, medical assessment(s) (dated: various). LPA interviewed four (4) staff (S1-S4) and four (4) residents (R1-R4). The investigation revealed the following: Regarding the allegation “Staff did not seek medical treatment for resident”, it is being alleged that a resident was discovered with pre-existing medical condition(s) Report continues, please see LIC9099C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 29, 2025 · control 11-AS-20251222105521
Dec 5, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not administer medication as prescribed to a resident in care. Staff did not ensure that medications were inaccessible to a resident in care.

On 12/05/25 Licensing Program Analyst (LPA) Mario Leon conducted an unannounced complaint visit at the facility to address the allegations listed above. LPA was met by staff one, Maria Galvan - Administrator (S1) and the purpose of the visit was explained. The visit consisted of the following: LPA requested resident and staff roster(s), medication administration record (MAR) for four (4) residents, as well as their most current physician's report (R1-R4), LPA also received a copy of a police report (dated 12/02/25). LPA took a tour of the facility with staff five, Jose Hernandez - Housekeeping supervisor (S5) and observed a resident's medication and four (4) rooms of residents in care. LPA interviewed six (6) residents (R1-R6) and four (4) staff (S1-S4). R1 refused LPA's interview. R2-R4 were not available for interview due to their resting status. The visit revealed the following: Regarding the allegation "Staff did not administer medication as prescribed to a resident in care", it isthe state’s words, verbatim · CDSS document, Dec 5, 2025 · control 11-AS-20251202161311
Nov 24, 2025Complaint investigation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Oct 17, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Sep 25, 2025Complaint investigation reportSubstantiated

Allegation investigated: Facility staff failed to ensure proper wound care for a resident with multiple open wounds.

On 09/25/25 Licensing Program Analyst (LPA) Mario Leon conducted an initial, unannounced, visit to investigate the allegations listed above. LPA was met by staff one, Gloriella Jara - Administrator (S1) and the purpose of the visit was explained. The investigation consisted of the following; On 09/25/25 LPA requested and reviewed resident and staff rosters and two (2) residents’ face sheet(s) and physician’s report (R1-R2). LPA also requested staff training(s) and personnel record(s) of two (2) staff (S2-S3) who are to provide care management. LPA reviewed crossover notes for the dates of 09/19/25 through 09/25/25. LPA interviewed three (3) residents (R1-R3) and two (2) staff (S1-S2). The investigation revealed the following: Regarding the allegation, “Facility staff failed to ensure proper wound care for a resident with multiple open wounds.”, it is being alleged that a resident is not receiving proper wound care during their stay. Report continues, please see LIC-9099C. Substantiatedthe state’s words, verbatim · CDSS document, Sep 25, 2025 · control 11-AS-20250918085423
Sep 11, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility does not ensure that residents' dietary needs are met. Food provided to residents lacks nutritional value. Residents are not treated with dignity and respect.

On 09/11/2025, Licensing Program Analyst (LPA) Socorro Leandro conducted a complaint investigation regarding the allegations listed above. LPA met with the Administrator, Gloriella Jara and the purpose of the visit was explained. The LPA was allowed entry to the facility. Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 11, 2025 · control 11-AS-20250905120240
Sep 5, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Staff did not follow proper eviction protocol Staff confines residents inside of the facility Staff do not maintain facility in good repair Staff do not ensure that doors are free of obstruction Staff do not assist residents with obtaining medical care Staff do not monitor residents for change in condition

On 09/05/25 Licensing Program Analyst (LPA) Mario Leon conducted an unannounced initial complaint visit at the facility. LPA was met by staff two Salina Cruz, Care director (S2) and later by staff one Gloriella Jara, Executive director (S1) and the purpose of the visit was explained. The investigation consisted of the following: On 09/04/25, between 08:20AM and 12:05PM, LPA requested facility documents, including resident and staff roster (dated 08/22/25), Facility sketch (dated: 05/29/25) and toure the facility. LPA interviewed two (2) out of thirty-seven (37) staff. On 09/05/25, between 08:20AM and 2:15PM, LPA interviewed one (1) witness (W1), two (2) staff and five (5) residents and requested records of three (3) staff and any crossover notes. The investigation revealed the following: Regarding the allegation, “staff did not follow proper eviction protocol”, it is being alleged that the facility has not provided actual eviction letters to residents. Interviews revealed that all fourthe state’s words, verbatim · CDSS document, Sep 5, 2025 · control 11-AS-20250828152822
Aug 14, 2025Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

May 22, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility does not ensure that residents' dietary needs are met. Food provided to residents lacks nutritional value.

On 05/22/25 Licensing Program Analyst (LPA) Mario Leon conducted an initial complaint visit at the facility. LPA was met by staff one, Gloriella Jara - Administrator (S1) and the purpose of the visit was explained. The investigation consisted of the following: On 05/22/25 LPA requested and reviewed facility documents, including resident and staff rosters and five (5) drmodified diet orders, weekly food menu from February the twenty-fourth (02/24/25) through June the first (07/01/25) of this year. LPA toured the ground floor and first (1st) level of the facility, including the kitchen, dining room and six (6) resident rooms. LPA interviewed six (6) out of thirty-two (32) clients and four (4) out of thirty-three (33) staff. The investigation revealed the following: Regarding the allegation, “Facility does not ensure that residents' dietary needs are met.”, it is being alleged that residents are not being provided alternative meals. Between 09:30AM and 1:30PM LPA interviewed six (6) out othe state’s words, verbatim · CDSS document, May 22, 2025 · control 11-AS-20250514084434
Jan 10, 2025Complaint investigation reportUnsubstantiated

Allegation investigated: Facility does not ensure sufficient staffing to meet resident needs. Staff does not ensure residents are provided a comfortable environment.

On 01/09/25 The Department of Social Services, Community Care Licensing Division (CCLD) staff conducted an unannounced, subsequent, complaint visit at the above-mentioned facility. CCLD was met by Gloriella Jara, Administrator (S9), and the purpose of the visit was explained. The investigation consisted of the following: 01/09/25 CCLD staff interviewed two (2) staff (S7, S9) and requested and reviewed a personnel roster, updated 09/02/24, and staff roster(s) from the dates of 12/01/24 - 01/10/25. On 10/04/24 CCLD staff interviewed an additional four (4) staff (S3-S6) and six (6) residents (R1-R6) and acquired facility documents, which included in-service training and which ranged from 06/03/24 through 09/12/24 covering topics pertinent to caring for residents receiving services. On 10/03/24 CCLD staff interviewed two (2) staff and acquired facility documents, which included incoming administrator certificate and email communication(s) between CCLD and the above-mentioned facility. Repothe state’s words, verbatim · CDSS document, Jan 10, 2025 · control 11-AS-20240911112822
20244 state visits · 4 documents
Nov 14, 2024Complaint investigation reportSubstantiated

Allegation investigated: Staff did not reorder residents medications timely causing resident to miss medications.

On 11/14/2024, Licensing Program Analyst (LPA) Troy Watson conducted an unannounced subsequent complaint visit at this facility and was greeted by the Director of Operations, Emmanuel Ruiz. LPA explained the purpose of the visit is to deliver findings for the allegation listed above and was allowed entrance into the facility. The investigation consisted of the following: On 08/14/2024 and 09/11/2024 LPA Troy Watson interviewed staff #1-#6 (S1-S6) and interviewed residents #1-#4 (R1-R4). LPA Watson requested, received, and reviewed Resident Census – August 2024 & List, EMAR, Admission Records, Clinical Physician's Orders, Medication and Nutritional Status, Personnel Report, Employee Roster & List, Policy and Procedures, Drug Information Sheet, Medication Administration Records (MARs) and Admission Agreements for R1-R4. The investigation revealed the following: CONTINUED ON 9099-C Substantiatedthe state’s words, verbatim · CDSS document, Nov 14, 2024 · control 11-AS-20240809085534
Sep 13, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 22, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Apr 8, 2024Facility evaluation reportReport on file

Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.

Beside homes the same size
Type A citations3typical 1
Type B citations7typical 1
Substantiated complaints8typical 2
Total complaints24typical 7
State visits on file50typical 19
“Typical” is the statewide median across the 1,244 licensed larger communities (16+ beds) in the state record — larger, longer-licensed homes accumulate more visits and reports, so compare like with like. One complaint can contain several allegations. Counts cover this license since 2024.
Year-by-year trend
YearVisitsDocumentsSubstantiated2026242902025101012024441
An “unsubstantiated” complaint is not a finding of wrongdoing — it means the state investigated and could not confirm the allegation. Outcome words are the state’s own; we never grade, score, or color a record.Operate this home? Respond to or correct any document here, free. Respond or correct →

See an error in these counts? Report it — free →

$5,000$7,500 /mo
our estimate — Los Angeles County band, market research June 2026; not this home’s quoted price
$3,500 · statewide low$9,000 · statewide high
California’s public record holds no per-home price, so we never invent one. Ask the home for its rate sheet, or
Ways families pay here
Private pay — ask what the base rate includes and what’s billed separately.SSI/SSP — California’s board-and-care payment standard is $1,626.07/mo (2026): $1,444.07 to the home, $182 stays with the resident.Medi-Cal ALW — this home is on the DHCS waiver list (checked August 9, 2026). Details →

Free for families · We never sell your information · Homes never pay to appear, and rankings are never affected by fees.

Cost range look wrong? Report it — free →Medi-Cal waiver fact wrong? Report it — free →

Non-ambulatory approval — whole home or specific rooms, and is a spot open?
Ask how the 2025 complaint investigation report was corrected — what changed?
How is medication handled and logged day to day?
What’s in the base monthly rate, and what’s billed separately?
Staff-to-resident ratio on day and night shifts?
How are medical emergencies handled after hours?

The first two come straight from this home’s record — a brochure won’t answer them.

Operate this home? This page is generated from CDSS public records — respond or correct it, free.
Claim your home → · See something wrong? → · How we source every fact →
Call (310) 548-0625

Is Oceanview Living Of San Pedro licensed?

Yes — Oceanview Living Of San Pedro is a licensed residential care home for the elderly (RCFE) in San Pedro (Los Angeles County): California license #198320433, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 86 residents. State records list 42 inspection and complaint documents since 2024; the most recent, a complaint investigation report dated June 10, 2026, appears in the inspection record on this page.

Can Oceanview Living Of San Pedro care for dementia, hospice, bedridden, or non-ambulatory residents?

From the CDSS license record, checked August 2, 2026.

The CDSS license record checked August 2, 2026 lists Oceanview Living Of San Pedro with clearances for wheelchair / non-ambulatory, hospice care, and bedridden; it does not list dementia / memory care. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.

Wheelchair / non-ambulatoryDementia / memory careHospice careBedridden

From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.

What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. APPROVED FOR 86 NON-AMBULATORY, OF WHICH 9 MAY BE BEDRIDDEN. BEDRIDDEN TO RESIDE IN BEDROOMS 201-209. HOSPICE CARE WAIVER FOR 12. NEW MANAGEMENT COMPANY, OCEANVIEW LIVING OF SAN PEDRO LLC, EFFECTIVE 5/1/25.

How much does Oceanview Living Of San Pedro cost?

California's public licensing record does not include Oceanview Living Of San Pedro's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.

Does Oceanview Living Of San Pedro accept Medi-Cal or the Assisted Living Waiver?

Yes — Medi-Cal can help pay for care at Oceanview Living Of San Pedro through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.

Medi-Cal / ALW homes in Los Angeles County →Assisted living on Medi-Cal in California →See the DHCS list →

How full it was at the last state visit

66 of 86 beds occupied (77%) when the state visited on January 30, 2026. Availability changes constantly — confirm a current opening with the home.

What do state inspections show for Oceanview Living Of San Pedro?

Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.

The CDSS state record checked August 2, 2026 lists 50 state visits and 42 dated documents since 2024 for Oceanview Living Of San Pedro; 10 complaint-investigation narratives are transcribed verbatim below. The most recent, dated January 30, 2026, records an allegation the state marked “Unsubstantiated. Open any entry to read the state's full finding, word for word.

Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.

10 transcribed reports on file

2026

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff spoke to residents in an inappropriate manner. Staff threatened residents with eviction.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On January 30, 2026, Licensing Program Analyst (LPA) Pamela Bunker conducted an initial visit to gather information regarding the above allegations. LPA met with Maria Galvan, Administrator, and explained the purpose of the visit. LPA was granted entry to the facility. The investigation consisted of the following: On January 30, 2026, the following documents were reviewed and obtained as part of the investigation: Personnel Report (dated 01/30/2026), Resident Roster (dated 01/30/2026), Eviction Notice (dated 12/04/2025), Incident Report (01/07/2026), and Resident Smoking Outside of Designated Smoking Area (dated 01/19/2026). On January 30, 2026, between 10:00 a.m. and 3:30 p.m., LPA Pamela Bunker conducted interviews with staff members #1–5 (S1-S5), residents #1–2 and #4–R8 (R1-2 & R4-8), and witnesses #1-2 (W1-W2) between 1:00 p.m. and 3:10 p.m. Resident #3 (R3) declined to be interviewed. See continued LIC9099-C page 2. UnsubstantiatedCDSS inspection report, January 30, 2026 · control 11-AS-20260127152449
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not administer medication as prescribed to a resident in care. Staff did not ensure that medications were inaccessible to a resident in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 01/06/26 Licensing Program Analyst (LPA) Mario Leon conducted a subsequent complaint visit at the facility to deliver an updated report on the allegations listed above. LPA was met by staff one, Maria Galvan - Administrator (S1) and the purpose of the visit was explained. The visit consisted of the following: On 12/05/25 LPA requested resident and staff roster(s), medication administration record (MAR) for four (4) residents, as well as their most current physician's report (R1-R4), LPA also received a copy of a police report (dated 12/02/25). LPA took a tour of the facility with staff five, Jose Hernandez - Housekeeping supervisor (S5) and observed a resident's medication and four (4) rooms of residents in care. LPA interviewed six (6) residents (R1-R6) and four (4) staff (S1-S4). R1 refused LPA's interview. R2-R4 were not available for interview due to their resting status. On 01/06/26 LPA interviewed three (3) residents (R7-R9). Report continues, please see LIC9099C. UnsubstantiaCDSS inspection report, January 6, 2026 · control 11-AS-20251202161311

2025

Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not seek medical treatment for resident Staff did not observe resident's significant weight loss
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/29/25 Licensing Program Analyst (LPA) Mario Leon conducted an initial unannounced complaint visit at the facility. LPA was met by staff one, Maria Galvan - Administrator (S1) and the purpose of the visit was explained. The investigation consisted of the following: LPA requested staff roster, resident roster, in-staff trainings (dated: 10/01/25 through 11/13/25), private email between the facility and a responsible person(s) (dated: 12/28/25) and resident five through resident six (R5-R6) face sheet, pre-appraisal and appraisal, medical assessment(s) (dated: various). LPA interviewed four (4) staff (S1-S4) and four (4) residents (R1-R4). The investigation revealed the following: Regarding the allegation “Staff did not seek medical treatment for resident”, it is being alleged that a resident was discovered with pre-existing medical condition(s) Report continues, please see LIC9099C. UnsubstantiatedCDSS inspection report, December 29, 2025 · control 11-AS-20251222105521
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not administer medication as prescribed to a resident in care. Staff did not ensure that medications were inaccessible to a resident in care.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 12/05/25 Licensing Program Analyst (LPA) Mario Leon conducted an unannounced complaint visit at the facility to address the allegations listed above. LPA was met by staff one, Maria Galvan - Administrator (S1) and the purpose of the visit was explained. The visit consisted of the following: LPA requested resident and staff roster(s), medication administration record (MAR) for four (4) residents, as well as their most current physician's report (R1-R4), LPA also received a copy of a police report (dated 12/02/25). LPA took a tour of the facility with staff five, Jose Hernandez - Housekeeping supervisor (S5) and observed a resident's medication and four (4) rooms of residents in care. LPA interviewed six (6) residents (R1-R6) and four (4) staff (S1-S4). R1 refused LPA's interview. R2-R4 were not available for interview due to their resting status. The visit revealed the following: Regarding the allegation "Staff did not administer medication as prescribed to a resident in care", it isCDSS inspection report, December 5, 2025 · control 11-AS-20251202161311
Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedFacility staff failed to ensure proper wound care for a resident with multiple open wounds.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 09/25/25 Licensing Program Analyst (LPA) Mario Leon conducted an initial, unannounced, visit to investigate the allegations listed above. LPA was met by staff one, Gloriella Jara - Administrator (S1) and the purpose of the visit was explained. The investigation consisted of the following; On 09/25/25 LPA requested and reviewed resident and staff rosters and two (2) residents’ face sheet(s) and physician’s report (R1-R2). LPA also requested staff training(s) and personnel record(s) of two (2) staff (S2-S3) who are to provide care management. LPA reviewed crossover notes for the dates of 09/19/25 through 09/25/25. LPA interviewed three (3) residents (R1-R3) and two (2) staff (S1-S2). The investigation revealed the following: Regarding the allegation, “Facility staff failed to ensure proper wound care for a resident with multiple open wounds.”, it is being alleged that a resident is not receiving proper wound care during their stay. Report continues, please see LIC-9099C. SubstantiatedCDSS inspection report, September 25, 2025 · control 11-AS-20250918085423
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility does not ensure that residents' dietary needs are met. Food provided to residents lacks nutritional value. Residents are not treated with dignity and respect.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 09/11/2025, Licensing Program Analyst (LPA) Socorro Leandro conducted a complaint investigation regarding the allegations listed above. LPA met with the Administrator, Gloriella Jara and the purpose of the visit was explained. The LPA was allowed entry to the facility. UnsubstantiatedCDSS inspection report, September 11, 2025 · control 11-AS-20250905120240
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedStaff did not follow proper eviction protocol Staff confines residents inside of the facility Staff do not maintain facility in good repair Staff do not ensure that doors are free of obstruction Staff do not assist residents with obtaining medical care Staff do not monitor residents for change in condition
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 09/05/25 Licensing Program Analyst (LPA) Mario Leon conducted an unannounced initial complaint visit at the facility. LPA was met by staff two Salina Cruz, Care director (S2) and later by staff one Gloriella Jara, Executive director (S1) and the purpose of the visit was explained. The investigation consisted of the following: On 09/04/25, between 08:20AM and 12:05PM, LPA requested facility documents, including resident and staff roster (dated 08/22/25), Facility sketch (dated: 05/29/25) and toure the facility. LPA interviewed two (2) out of thirty-seven (37) staff. On 09/05/25, between 08:20AM and 2:15PM, LPA interviewed one (1) witness (W1), two (2) staff and five (5) residents and requested records of three (3) staff and any crossover notes. The investigation revealed the following: Regarding the allegation, “staff did not follow proper eviction protocol”, it is being alleged that the facility has not provided actual eviction letters to residents. Interviews revealed that all fourCDSS inspection report, September 5, 2025 · control 11-AS-20250828152822
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility does not ensure that residents' dietary needs are met. Food provided to residents lacks nutritional value.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 05/22/25 Licensing Program Analyst (LPA) Mario Leon conducted an initial complaint visit at the facility. LPA was met by staff one, Gloriella Jara - Administrator (S1) and the purpose of the visit was explained. The investigation consisted of the following: On 05/22/25 LPA requested and reviewed facility documents, including resident and staff rosters and five (5) drmodified diet orders, weekly food menu from February the twenty-fourth (02/24/25) through June the first (07/01/25) of this year. LPA toured the ground floor and first (1st) level of the facility, including the kitchen, dining room and six (6) resident rooms. LPA interviewed six (6) out of thirty-two (32) clients and four (4) out of thirty-three (33) staff. The investigation revealed the following: Regarding the allegation, “Facility does not ensure that residents' dietary needs are met.”, it is being alleged that residents are not being provided alternative meals. Between 09:30AM and 1:30PM LPA interviewed six (6) out oCDSS inspection report, May 22, 2025 · control 11-AS-20250514084434
Complaint investigationAllegation reviewed · Unsubstantiated
Allegation the state reviewedFacility does not ensure sufficient staffing to meet resident needs. Staff does not ensure residents are provided a comfortable environment.
State's findingUnsubstantiatedThe state investigated but could not confirm the allegation. This is not a finding of wrongdoing.
On 01/09/25 The Department of Social Services, Community Care Licensing Division (CCLD) staff conducted an unannounced, subsequent, complaint visit at the above-mentioned facility. CCLD was met by Gloriella Jara, Administrator (S9), and the purpose of the visit was explained. The investigation consisted of the following: 01/09/25 CCLD staff interviewed two (2) staff (S7, S9) and requested and reviewed a personnel roster, updated 09/02/24, and staff roster(s) from the dates of 12/01/24 - 01/10/25. On 10/04/24 CCLD staff interviewed an additional four (4) staff (S3-S6) and six (6) residents (R1-R6) and acquired facility documents, which included in-service training and which ranged from 06/03/24 through 09/12/24 covering topics pertinent to caring for residents receiving services. On 10/03/24 CCLD staff interviewed two (2) staff and acquired facility documents, which included incoming administrator certificate and email communication(s) between CCLD and the above-mentioned facility. RepoCDSS inspection report, January 10, 2025 · control 11-AS-20240911112822

2024

Complaint investigationAllegation reviewed · Substantiated
Allegation the state reviewedStaff did not reorder residents medications timely causing resident to miss medications.
State's findingSubstantiatedThe state investigated and found this allegation more likely than not true.
On 11/14/2024, Licensing Program Analyst (LPA) Troy Watson conducted an unannounced subsequent complaint visit at this facility and was greeted by the Director of Operations, Emmanuel Ruiz. LPA explained the purpose of the visit is to deliver findings for the allegation listed above and was allowed entrance into the facility. The investigation consisted of the following: On 08/14/2024 and 09/11/2024 LPA Troy Watson interviewed staff #1-#6 (S1-S6) and interviewed residents #1-#4 (R1-R4). LPA Watson requested, received, and reviewed Resident Census – August 2024 & List, EMAR, Admission Records, Clinical Physician's Orders, Medication and Nutritional Status, Personnel Report, Employee Roster & List, Policy and Procedures, Drug Information Sheet, Medication Administration Records (MARs) and Admission Agreements for R1-R4. The investigation revealed the following: CONTINUED ON 9099-C SubstantiatedCDSS inspection report, November 14, 2024 · control 11-AS-20240809085534

Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.

What the state has logged

California has logged 50 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.

Type A citations
3
typical for this size: 1
Type B citations
7
typical for this size: 1
Substantiated complaints
8
typical for this size: 2
Total complaints
24
typical for this size: 7
State visits on file
50
typical for this size: 19
See the full inspection record on the state's site →
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