Savant Of Santa Monica is a residential care home for the elderly (RCFE) in Santa Monica, Los Angeles County, California — state license #198320378, licensed for 174 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It appears on the DHCS Assisted Living Waiver participant list checked August 9, 2026, so Medi-Cal may help pay for care services here. California has 65 dated inspection and complaint documents on file for this home going back to 2023, the most recent dated July 8, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2023, the state has visited this home 80 times and filed 65 documents. The most recent is a complaint investigation report, dated July 8, 2026.
The state's published file for this home includes 25 documents with transcribed findings, dated October 27, 2023 to May 21, 2025. 25 of the 25 carry the state's recorded outcome word: “Substantiated” (2), “Unsubstantiated” (23). 25 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 25 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
Jul 8, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 24, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 17, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 13, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 13, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 30, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 28, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 7, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 7, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 7, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 19, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 14, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 2, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 17, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 11, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 4, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 21, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 20, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jan 15, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 29, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 16, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Dec 11, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 10, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 5, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 28, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 10, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 8, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Oct 8, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 29, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 25, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 17, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 15, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 21, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Aug 12, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 31, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 9, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jul 2, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Jun 18, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 21, 2025Unsubstantiated
Allegation investigated: Facility staff neglect is resulting in residents suffering from multiple falls. Facility staff not seeking medical assistance for residents in a timely manner.
On 5/21/25 at 11:00 am, Licensing Program Analyst (LPA) Felisa Shirley, conducted an unannounced subsequent complaint visit to the address listed above. LPA Shirley arrived and spoke to the Wellness Director, Brooke LaMotte and the purpose of the visit was discussed. LPA was granted access to the facility. The investigation consisted of the following: On 5/08/25, LPA Shirley spoke to facility Executive Director, Nathaniel Venzon and the Wellness Director, Brooke LaMotte and reviewed facility records. LPA requested copies of staff and resident rosters, copies of all special incident reports January 2025 through April 2025. LPA reviewed copies of residents Physicians Reports, and Service Plans. LPA also interviewed staff 1 thru staff 9(S1 thru S9) and residents 1 thru resident 10(R-1 thru R-10). Con'd on 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, May 21, 2025 · control 11-AS-20250429151406
Apr 23, 2025Unsubstantiated
Allegation investigated: Staff did not dispense medication(s) to resident as prescribed. Staff did not assist resident with incontinence care needs in a timely manner.
On 4/23/25 at 10:30 am, Licensing Program Analyst (LPA) Felisa Shirley, conducted an unannounced complaint visit to the address listed above. LPA Shirley arrived and spoke to the Wellness Director, Brooke LaMotte and the purpose of the visit was discussed. LPA was granted access to the facility. The investigation consisted of the following: On 4/23/25 LPA requested and reviewed copies of the following records: Staff Roster, Resident Roster, Medication Technician Schedule, Medication Training certificates, and incontinence sheets. LPA Felisa Shirley toured the facility and interviewed Staff #1 – 9 and Residents #1 – 9. Con'd on 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 23, 2025 · control 11-AS-20250417162558
Apr 23, 2025Unsubstantiated
Allegation investigated: Staff did not respond to resident's call for assistance
On 4/23/2025, Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to initiate and deliver findings for the alleged allegation. LPA identified herself and met Brooke Lamotte- who was informed of the purpose of the visit. The investigation consisted of the following: At 9:30 AM, LPA Allen reviewed resident 1 (R1) file, and notes/logs. LPA Allen requested and reviewed the following documents: Staff roster (LIC 500), shift schedule for 4/6/2025 - 4/7/2025,and resident roster. It is alleged that the facility staff did not respond to residents call for assistance. Continued ... Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 23, 2025 · control 11-AS-20250415095739
Apr 9, 2025Unsubstantiated
Allegation investigated: Facility staff did not meet resident's incontinence care needs
On 04/09/2025 Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Savant of Santa Monica Facility and was greeted by Administrator Nathaniel Venzon (S1). LPA Calderon spoke to S1 prior to entering the facility to conduct a risk assessment. LPA Calderon explained the purpose of this visit is to deliver the finding pertaining to the above-mentioned allegation. The investigation consisted of the following: LPA Calderon interviewed Administrator S1, Staff S2-S5, resident R1-R9. LPA Calderon obtained the following records: Preplacement information (dated 01/10/2024), physician report (dated 01/11/2024), incident report (dated 04/01/2025), Service Plan (dated 09/06/2024), shower logs (dated 02/10/2025 to 04/07/2025) for R1. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 9, 2025 · control 11-AS-20250403105629
Apr 2, 2025Unsubstantiated
Allegation investigated: Facility staff do not ensure residents personal belongings are safely secured
On 4/2/25, Licensing Program Analyst (LPA) Felisa Shirley conducted an unannounced visit to this facility. LPA was met by the Administrator, Nathaniel Venzon and explained the purpose of the visit is to investigate and deliver findings for the allegations mentioned above. LPA was granted access to the facility. The investigation consisted of the following: On 4/2/25 LPA requested and reviewed copies of the following records: Staff roster, Resident Roster, Identification and Emergency Information, 4/30/24, Physician’s Report, 4/29/24, Resident Service Plan, 3/8/25, cute Care Transfer Log/list of Hospitalizations, March 2025, Laundry Schedule, Resident Personal Property list,4/30/24, Resident Theft and Loss Record, 3/24/25, Unusual Incident/Injury Report,3/24/25. LPA Felisa Shirley spoke to facility Administrator, Nathaniel Venzon, did a facility tour and interviewed Staff 1 through Staff 9 and Resident 1 through Resident 7. Con'd on 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 2, 2025 · control 11-AS-20250324095901
Apr 2, 2025Unsubstantiated
Allegation investigated: Staff did not attend to resident's in a timely manner Staff sleep while on shift Staff did not provide reasonable privacy to residents in care
On 4/2/25, Licensing Program Analyst (LPA) Felisa Shirley conducted an unannounced subsequent visit to this facility. LPA was met by Business Office Manager, Shiree McCutchen and explained the purpose of the visit is to investigate and deliver findings for the allegations mentioned above. LPA was granted access to the facility. The investigation consisted of the following: On 2/21/25 LPA requested and reviewed copies of the following records: Staff roster, Resident roster, resident face sheet, Identification and Emergency Information, Physician’s Report, Admission Agreement, Release of Client/Resident Medical Information, Client/Resident personal property and valuables, copy of resident ID, and Your right to make decisions about medical treatment. LPA Felisa Shirley spoke to facility Administrator, Nathaniel Venzon, did a facility tour and interviewed Staff 1 through Staff 9 and Resident 1 through Resident 9. Con'd on 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Apr 2, 2025 · control 11-AS-20250219081756
Mar 27, 2025Unsubstantiated
Allegation investigated: Facility staff does not dispense residents’ medications as prescribed. Facility staff does not provide comfortable accommodations to residents in care. Facility staff did not provide residents with medical attention in a timely manner. Staff did not treat residents with dignity and respect.
The investigation consisted of the following: On 02/27/2025, Community Care Licensing Division (CCLD) Staff conducted a complaint investigation at the above facility to address the following allegations. CCLD Staff met with Executive Director Nathaniel Venzon and explained the purpose of the visit. CCLD Staff conducted staff interviews, toured the laundry room area and first floor common areas, and reviewed facility, resident, and staff training records. On 03/20/2025, Licensing Program Analysts Regina Cloyd and Jose Anguiano conducted a subsequent complaint visit. LPAs met with Executive Director and Nurse Brooke. LPAs conducted resident and staff interviews, reviewed medication, observed residents’ rooms, and toured the facility. On 03/27/25, LPA Cloyd conducted a subsequent complaint visit and met with Business Office Manager Shiree McCuthchen. LPA interviewed residents, reviewed records, and delivered findings. Continue to LIC9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 27, 2025 · control 11-AS-20250220150259
Mar 27, 2025Unsubstantiated
Allegation investigated: Facility staff are not dispensing medication as prescribed. Facility staff are not safeguarding residents personal property.
On 03/27/2025, Licensing Program Analyst (LPA) Troy Watson conducted a subsequent visit to deliver findings for the allegations listed above. LPA reviewed LPA met with Brooke Lamotte and explained the purpose of the visit. LPA was granted entry to the facility. as Administration Records (MAR’s) for Residents #1- #6, and Resident Theft and Loss Records. On 03/26/25 interviews were conducted with Staff#1-Staff#8 (S1-S8) and Residents #1 – Residents#6 (R1-R6). Investigation revealed the following: CONTINUED ON LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 27, 2025 · control 11-AS-20250317141858
Mar 20, 2025Unsubstantiated
Allegation investigated: Facility staff are not keeping the facility free from pests. Facility staff are not providing clothing to residents. Facility staff did not safeguard residents' property and valuables.
The investigation consisted of the following: On 02/27/2025, Community Care Licensing Division (CCLD) Staff conducted a complaint investigation at the above facility to address the following allegations. CCLD Staff met with Executive Director Nathaniel Venzon and explained the purpose of the visit. CCLD Staff conducted staff interviews, toured the laundry room area and first floor common areas, and reviewed facility, resident, and staff training records. On 03/20/2025, Licensing Program Analysts Regina Cloyd and Jose Anguiano conducted a subsequent complaint visit. LPAs met with Executive Director and Wellness Director Brooke Lamotte. LPAs conducted resident and staff interviews, reviewed medication, observed residents’ rooms, and toured the facility. Continue to LIC9099-C. Unsubstantiatedthe state’s words, verbatim · CDSS document, Mar 20, 2025 · control 11-AS-20250220150259
Mar 19, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Mar 4, 2025Unsubstantiated
Allegation investigated: Staff do not respond to resident's call for assistance in a timely manner. Staff are mismanaging resident medication. Staff are not meeting resident's hygiene needs. Staff are not keeping the facility clean or sanitary.
On 03/04/2025 Licensing Program Analyst (LPA) Elvira Gonzalez conducted a subsequent unannounced complaint visit to further investigate the allegations listed above and deliver findings. LPA met with Maintenance Director, Francisco Orozco, and the purpose of this visit was explained. LPA was granted entry to the facility. Executive Director, Nathaniel Venzon, joined LPA shortly after. The investigation consisted of the following: On 10/09/24, LPA Gonzalez obtained and reviewed the following documents: resident roster, staff roster, staff schedules for September 2024 and October 2024, facility maintenance schedule, and shower schedule. LPA Gonzalez conducted interviews with Narine Mertkhanyan, Administrator (A1), and staff #1 (S1), and conducted a tour of the facility. On 02/20/25, LPA Gonzalez received and reviewed the following documents: resident roster, staff roster, Admissions Agreement, Physician’s Report, Physician’s Order Report, Face Sheet, Personal Rights, and Medication Adminthe state’s words, verbatim · CDSS document, Mar 4, 2025 · control 11-AS-20241002120926
Feb 20, 2025Unsubstantiated
Allegation investigated: Staff did not provide resident with a 60 day notice prior to rate increase
On Februray 20, 2025, Licensing Program Analyst (LPA) Deborah Lee conducted an unannounced complaint visit to address the allegation listed above. LPA Lee met with Shiree McCutchen, Business Office Manager and explained the purpose of this visit. Brooke Lamotte, Welness Director subsequently joined to assist with visit. Investigation Consisted of the following: LPA conducted the following interviews: Business office Manager Interview (A1), Staff Interviews (S1-S3 ) and Resident’s Interviews (R1-R4). LPA obtained and reviewed the following documents: Resident’s roster, Personnel roster, Physicians Report for Residential Care Facilities for the Elderly for R1(Dated 3/7/24) Needs and Services Plan for R1 dated (1/25/25), copy of rate increase letter for R1 (dated 12/23/24), copy of email conversations between R1 and Business office manager (Dated 2/12/25 and 2/13/25). LPA reviewed R1's files. Page 1 of Unsubstantiatedthe state’s words, verbatim · CDSS document, Feb 20, 2025 · control 11-AS-20250212094338
Jan 22, 2025Unsubstantiated
Allegation investigated: Illegal eviction.
On 01/22/24, Licensing Program Analyst (LPA) Lizeth Villegas conducted a subsequent visit in order to render investigation findings. LPA met with Business office manager Shiree McCutchen as the purpose of the visit was explained. The investigation consisted of the following: On 10/9/24 the department conducted an initial visit. On 1/22/25 the department spoke with Administrator (A1) and Staff #1 via telephone. On 1/22/25, the department was provided documents regarding the allegation such as a settlement agreement. The investigation consisted of the following: The department conducted a review of the eviction noticed served to R1 on 04/01/2024. The review of the eviction notice revealed R1 was being evicted for non-payment of the rent with a balance owed of $12,500. The eviction notice appeared to follow Title 22 Regulations for eviction procedures. On 1/22/2025, the department interviewed A1, A1 stated he just became the administrator and is aware R1 was issued an Unsubstantiatedthe state’s words, verbatim · CDSS document, Jan 22, 2025 · control 11-AS-20241003091622
Dec 4, 2024Unsubstantiated
Allegation investigated: Staff are not addressing resident behavior.
On 12/4/2024 LPA Alfonso Iniguez conducted an unannounced complaint visit. LPA Iniguez met with Narine Mertkhanyan /Administrator.LPA explained the purpose of this visit. Investigation Consisted of: LPA conducted the following interviews: Administrator Interview(A#1), Staff Interview (S#1-S#6) and Resident’s Interview (R#1-R#8). LPA obtained and reviewed the following documents: Resident’s roster, Personnel roster, (R#1-R#4) Identification and Emergency Information, (R#1-R#4) Admissions agreements, (R#1-R#4) Physicians Report for Residential Care Facilities for the Elderly, (R#1-R#4) Needs and Services Plan, (R#1-R#4) Medication Administration Record (MAR) for the month of November 2024. Evaluation Report continues LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 4, 2024 · control 11-AS-20241125101629
Sep 5, 2024Unsubstantiated
Allegation investigated: Staff are mismanaging resident's medication Staff did not ensure resident's room was cleaned Staff did not safeguard resident's clothing Staff did not ensure the a/c was not in disrepair Staff did not ensure the bathroom fan was not in disrepair
Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Savant of Santa Monica Facility on 09/05/2024 and was greeted by Administrator Narine Mertkhanyan S1. LPA Calderon explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegations. The investigation consisted of the following: LPA Calderon interviewed Administrator S1, staff S2-S4, residents R1-R7. On 09/04/2024 LPA Calderon requested and reviewed copies of the following: Pre-placement Report (dated 08/15/2024), Medication Administration Record (MAR) (date 08/2024), Overland Terrace Medical records (dated 08/15/2024), Admission Agreement (dated 08/15/2024), Market Pharmacy order form (dated 08/21/2024) for R1. The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 5, 2024 · control 11-AS-20240827154736
Aug 13, 2024Substantiated
Allegation investigated: Staff did not ensure resident's showering needs were met
***This amended report supersedes the report dated 5/24/2024. This report is being created to remove unsubstantiated allegation “Staff did not ensure resident's showering needs were met." This unannounced subsequent complaint inspection is being conducted on 08/13/24 by Licensing Program Analyst (LPA) Wendy Gibbs, for the purpose of delivering findings for the investigation into the above identified complaint allegation. The LPA met with facility Administrator, Narine Mertkhanyan, and the purpose of today's visit was explained. On previous visits conducted on 05/24/24, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced 10-day complaint visit. LPA met with Administrator, Ruby Cruz, and the purpose of the day’s visit was explained. During the visit, LPA toured the facility, interviewed Staff S1-S5, interviewed Residents R1-R7, and received documents pertinent to the investigation. The documents include a Staff Roster, Resident Roster, Shower Log, Resident’s Physicianthe state’s words, verbatim · CDSS document, Aug 13, 2024 · control 11-AS-20240520092651
Aug 13, 2024Unsubstantiated
Allegation investigated: Staff are stealing clients' personal food items Staff do not provide adequate amount of food. Staff pulled resident's hair. Staff inappropriately touched resident.
On 08/13/24, Licensing Program Analyst (LPA), Wendy Gibbs conducted and unannounced subsequent visit to the facility listed above to deliver findings for the complaint indicated above. LPA met with Administrator, Narine Mertkhanan, and the purpose of today’s visit was explained. During a previous visit conducted on 07/31/24, Licensing Program Analysts (LPAs), Wendy Gibbs and Deborah Lee, conducted an unannounced 10-day complaint visit to the facility listed above. LPAs met with Business Office Manager, Ashley Fernandez and the purpose of that visit was explained. We were later joined by Administrator, Narine Mertkhanan. During the visit, LPAs toured the facility, interviewed Staff S1-S8, interviewed Residents R2-R9, and received documents pertinent to the investigation. The following documents were received Staff Roster, Resident Roster, Weekly Menu’s, Nutritionist Menu Review, Alternative Meal Menu Selections, Snack Menu, Theft/Loss Policy, residents Admission Agreement, resident Safethe state’s words, verbatim · CDSS document, Aug 13, 2024 · control 11-AS-20240725205758
May 29, 2024Unsubstantiated
Allegation investigated: Facility unlawfully evicted resident
On 5/29/24 Licensing Program Analyst (LPA) Felisa Shirley, conducted an unannounced complaint visit to the address listed above. LPA Shirley arrived at 10:15am and spoke to Administrator, Ruby Cruz and explained the purpose of the visit and was granted access to the facility. The investigation consisted of the following: On 5/29/24 LPA reviewed resident’s file and toured the facility. LPA requested and reviewed copies of the following records: LIC 500, Resident roster, 30day notice, ID and emergency information, face sheet, Admission Agreement, physicians report, resident appraisal, physician’s orders, resident charting notes, incident reports, memo of incident 10/22/23, and a release of personal property 5/21/24. The investigation revealed the following: Con'd 9099 Unsubstantiatedthe state’s words, verbatim · CDSS document, May 29, 2024 · control 11-AS-20240523121300
May 24, 2024Unsubstantiated
Allegation investigated: Staff did not ensure resident's showering needs were met
On 05/24/24, Licensing Program Analyst (LPA), Wendy Gibbs, conducted an unannounced 10-day complaint visit. LPA met with Administrator, Ruby Cruz, and the purpose of today’s visit was explained. During today’s visit, LPA toured the facility, interviewed Staff S1-S5, interviewed Residents R1-R7, and received documents pertinent to the investigation. The documents include a Staff Roster, Resident Roster, Shower Log, Resident’s Physician Reports, Resident’s Pre-appraisal Evaluation, Resident Needs and Service Plan, and Staffing Notes for the past three (3) months. The investigation revealed the following: Allegation: Staff did not ensure resident’s showering needs were met The allegation alleges a resident, who is a fall risk, did not receive assistance with a shower for 1 ½ months despite asking for assistance. CONTINUED ON LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, May 24, 2024 · control 11-AS-20240520092651
May 23, 2024Unsubstantiated
Allegation investigated: Staff threatened a resident with eviction.
On 05/23/24, at 10:00am, Licensing Program Analyst (LPA) Perry Scott conducted a 10-day complaint visit to the facility and was greeted by Ruby Cruz, Administrator. LPA explained the purpose of this visit is to gather information about the complaint and deliver findings for the allegation mentioned above. The investigation consisted of the following: LPA investigated the allegation mentioned in this complaint; and conducted interviews with staff (S1-S3) and residents (R1-R3). Resident Roster, Staff Roster, ID/Emergency Information, Physicians Report, and Charting Notes for R1 were obtained from the facility. The investigation revealed the following: Allegation #1- Staff threatened a resident with eviction. The details of the complaint alleged that on 05/16/24, R1 and another resident were having an argument and two staff members came into the room and threatened to evict R1 because of the argument. Report continued on LIC9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, May 23, 2024 · control 11-AS-20240516143559
May 16, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Feb 29, 2024Unsubstantiated
Allegation investigated: Facility staff are not assisting resident with bathing Facility staff are not assisting the resident with toileting Facility staff are not providing resident with an accessible toilet Facility staff are not providing resident with an accessible shower
On 02/29/2024 at 8:00 am Licensing Program Analyst (LPA) David España conducted a subsequent complaint continuation investigation visit for the allegation listed above to deliver findings. Upon arriving at the facility, LPA met with the Administrator Ruby Cruz and MarieAnn Chan, Business Office Manager who assisted with the visit. The purpose of today’s visit was discussed. Upon arrival at the facility, LPA conducted a risk assessment at the front door. Based on the assessment, the facility is clear of Covid-19 infection. LPA was granted access and allowed to enter the facility to conduct inspections. During the records review on 02/15/2024, LPA observed and requested copies of the annual staff training for residents' personal rights. Also, LPA observed the rights posted on the facility walls. In addition, LPA observed and requested copies of the personal rights in the resident's admissions agreement; with signatures of representatives upon moving into the facility. Complaint Investigathe state’s words, verbatim · CDSS document, Feb 29, 2024 · control 11-AS-20240209152909
Dec 20, 2023Unsubstantiated
Allegation investigated: Staff yell at resident(s) in care. Staff speak inappropriately to resident(s) in care. Staff member smokes marijuana on facility premises. Facility does not have an Administrator.
On 12/20/2023 at 09:00 am Licensing Program Analyst (LPA) David España conducted an initiated a 10-day complaint investigation visit for the allegation listed above. Upon arriving at the facility, LPA met with S#1 and later S#2 who assisted with the visit. The purpose of today’s visit was discussed. Upon arrival at the facility, LPA conducted a risk assessment at the front door. Based on the assessment, the facility is not clear of Covid-19 infection (Has one case). LPA was granted access and allowed to enter the facility to conduct inspections. During the records review, LPA observed and requested copies of the annual staff training for residents' personal rights. Also, LPA observed the rights posted on the facility walls. In addition, LPA observed and requested copies of the personal rights in the resident's admissions agreement; with signatures of representatives upon moving into the facility. LPA requested copies of the following: Staff and Resident Roster, staff ratios, Physicianthe state’s words, verbatim · CDSS document, Dec 20, 2023 · control 11-AS-20231214094855
Dec 4, 2023Substantiated
Allegation investigated: Staff did not respond in writing regarding any action or inaction taken in response to resident council concerns or recommendations within 14 calendar days.
On 02/29/24 Licensing Program Manager, Ulysses Coronel (LPM), and Licensing Program Analyst (LPA), Mario Leon, arrived at the facility to deliver an amended document. This is an ammendment of the complaint investigation report delivered on 12/04/23. The purpose of this amendment is to provide additional information. LPM and LPA were met by Anne Marie Chan, Business Office Manager and there have been no changes to the initial findings. On 12/04/23 LPA requested facility documents and toured the facility. LPA interviewed four (4) out of forty-four (44) residents and three (3) out of nineteen (19) staff. The investigation consisted of the following: 12/04/23 Licensing Program Analyst (LPA) Mario Leon conducted an initial, unanounced, complaint visit at the above-mentioned facility. LPA was met by Ashley Trimble, Activities Director, and later by Narine Metkhanyan, Administrator (S1). Report continues see LIC9099C Substantiatedthe state’s words, verbatim · CDSS document, Dec 4, 2023 · control 11-AS-20231128163348
Nov 15, 2023Unsubstantiated
Allegation investigated: Licensee does not ensure the facility is free from pest. Licensee does not provide adequate food services for residents.
**This report serves as an amendment to clarify findings. It does not supersede the complaint investigation findings reflected on report created 11/15/23. On 11/15/23 Licensing Program Analyst (LPA) Felisa Shirley, conducted an unannounced complaint visit to the address listed above. LPA Shirley arrived at 10:26am and spoke to Wellness Director Amber Lollar and explained the purpose of the visit is to deliver findings for the allegations mentioned above and was granted access to the facility. The investigation consisted of the following: On 11/1/23 LPA reviewed resident files and toured the facility. LPA reviewed and requested copies of the following records: Client Roster, Staff roster, LIC 500, weekly menus, fumigation service records, and staff training. Con'd on 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 15, 2023 · control 11-AS-20231025163724
Nov 2, 2023Unsubstantiated
Allegation investigated: Facility staff is not properly managing residents medication. Staff did not ensure residents received prescribed medications. Staff are not responding to residents call button in a timely manner. Facility is falsely advertising services to prospective residents.
The investigation consisted of the following: LPA observed facility, as well as common areas of the facility. A comfortable temperature is maintained throughout the facility. LPA observed the facility to be operational and in good repair, LPA reviewed pertinent documents pertaining to the investigation. The following documents were gathered or reviewed: Staff and Client Rosters, file for resident (R1) and any other pertinent documentation needs and service, physician report, residency agreement, medication records for R1. On 11/01/2023 LPA Randle interviewed Narine Mertkhanyan Administrator (S1). On 11/01/2023 LPA interviewed residents (R1-R4). LPA requested, received, and reviewed the following information: file of R1, Staff roster, Resident roster, and other documents relevant to the investigation. LPA received the following pertinent documents pertaining to the investigation: Resident Roster, Staff Roster, Admissions Agreement, Needs and Services Plan, LPA reviewed Staff schedule, rthe state’s words, verbatim · CDSS document, Nov 2, 2023 · control 11-AS-20231025152757
Oct 27, 2023Unsubstantiated
Allegation investigated: Facility is not maintaining a comfortable temperature for residents in care. Staff did not ensure that facility vents were cleaned. Facility laundry appliances are in disrepair
Licensing Program Analyst (LPA) Pamela Bunker conducted an unannounced complaint visit on Friday, October 27, 2023. Upon arrival at the facility. LPA Bunker called the facility via telephone and conducted a Risk Assessment. Based on the assessment, the facility is cleared of COVID-19 infection. LPA Bunker met with Wellness Director Amber Lollar. LPA Bunker explained the purpose of today's visit. The investigation consisted of the following: Interviews were conducted with staff members 1-5 (S1-S5) and residents 1-5 (R1-R5). LPA Bunker posed relevant inquiries pertaining to the nature of the complaint. Accompanied by Ms. Amber, LPA Bunker inspected the laundry room, meticulously assessing the operational status of the washers and dryers. We diligently inspected the facility's ventilation system and air filters. The facility's thermostat was verified to be set at a comfortable room temperature of 74 degrees. During the visit, LPA Bunker carefully assessed the cleanliness, safety, sanitatithe state’s words, verbatim · CDSS document, Oct 27, 2023 · control 11-AS-20231026162040
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Is Savant Of Santa Monica licensed?
Yes — Savant Of Santa Monica is a licensed residential care home for the elderly (RCFE) in Santa Monica (Los Angeles County): California license #198320378, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 174 residents. State records list 65 inspection and complaint documents since 2023; the most recent, a complaint investigation report dated July 8, 2026, appears in the inspection record on this page.
Can Savant Of Santa Monica care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Savant Of Santa Monica with clearances for wheelchair / non-ambulatory, dementia / memory care, hospice care, and bedridden. Clearances describe what the license permits, not day-to-day staffing — confirm current scope and availability with the home directly on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 174 NON-AMBULATORY, OF WHICH 24 MAY BE BEDRIDDEN. BEDRIDDEN ROOMS LIMITED TO FIRST LEVEL ROOMS 10, 11, 12, 14, 15, 16, 27, 28, 29, 30, 31, 32. HOSPICE WAIVER FOR 30.
How much does Savant Of Santa Monica cost?
California's public licensing record does not include Savant Of Santa Monica's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Savant Of Santa Monica accept Medi-Cal or the Assisted Living Waiver?
Yes — Medi-Cal can help pay for care at Savant Of Santa Monica through California's Assisted Living Waiver (ALW): the home appears on the Department of Health Care Services participant list checked August 9, 2026. The waiver pays for assisted-living care services — not room and board — for eligible Medi-Cal members, and each home takes a limited number of waiver residents, so ask the home about a current ALW opening.
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100 of 174 beds occupied (57%) when the state visited on May 21, 2025. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Savant Of Santa Monica?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 80 state visits and 65 dated documents since 2023 for Savant Of Santa Monica; 25 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 21, 2025, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2025
2024
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 80 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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