Welbrook Senior Living Santa Monica is a residential care home for the elderly (RCFE) in Santa Monica, Los Angeles County, California — state license #197609336, licensed for 50 residents, listed as licensed in the CDSS record we retrieved August 2, 2026. It does not appear on the DHCS Assisted Living Waiver participant list checked August 9, 2026 — that list covers the state waiver only, not a home's own payment arrangements. California has 16 dated inspection and complaint documents on file for this home going back to 2021, the most recent dated May 26, 2026 — published below in full, verbatim and unscored.
No photo of this home is on file — we show real, attributed images only, never a stock photo of someone else’s building.
Since 2021, the state has visited this home 18 times and filed 16 documents. The most recent is a facility evaluation report, dated May 26, 2026.
The state's published file for this home includes 11 documents with transcribed findings, dated October 5, 2021 to May 7, 2026. 11 of the 11 carry the state's recorded outcome word: “Substantiated” (1), “Unsubstantiated” (10). 11 include the transcribed allegation the state investigated, word for word.
Summary composed by computer from the 11 documents below — every count derives from them, and the documents themselves are the state's records, verbatim. We never grade, score, or color a record.
What the state’s words mean
May 26, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 20, 2026Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
May 7, 2026Unsubstantiated
Allegation investigated: Staff did not ensure that resident's room was kept in a sanitary condition. Licensee does not ensure that staff are adequately trained.
On May 07, 2026, the California Department of Social Services/Community Care Licensing (CDSS/CCL) Licensing Program Analyst (LPA), Ernand Dabuet, conducted a subsequent unannounced complaint visit. David Cole, Executive Director, greeted the LPA. (LPA) explained that the purpose of the visit is to investigate the allegations mentioned above. The investigation included interviews, inspection of the facility, and a collection of documents. A review of Personnel Report LIC 500 (dated 12/23/25 and 04/08/26), Register of Faciltiy Residents Residential Care Facilities for the Elderly LIC 9020 (dated 01/30/26 and 04/07/26), Annual and Continuing Education Training and Relias Training, (R1's) Admission Agreement (dated 06/30/25), Unusual Incident Report LIC 624 (dated 11/19/25 and 01/26/26), Physicians Report LIC 602A (dated 06/14/23) and other pertinent records associated with this complaint. Interviews conducted with Resident#2 through #6 (R2-R6) and Staff #1 through Staff #6 (S1-S6). (Evaluthe state’s words, verbatim · CDSS document, May 7, 2026 · control 11-AS-20260130085139
Apr 7, 2026Unsubstantiated
Allegation investigated: Staff do not meet incontinent care needs of residents Staff do not ensure hazardous items are inaccessible to residents Staff force residents to eat Staff do not ensure that residents are provided meals
On 04/07/2026, the department conducted an initial complaint visit to the facility and was greeted by David Cole, Vice President of Operations. The department explained the purpose of this visit was to gather information about the complaint, gather facility files, interview staff and residents, and deliver findings for the allegations mentioned above. The investigation consisted of the following: The department investigated the allegations mentioned in this complaint and conducted interviews with staff (S1-S4) and residents (R1-R6). The department received the following documents: Staff Roster (Dated: 03/12/2026), Resident Roster (Dated: 01/30/2026), ID/Emergency Information (Dated: 06/30/2023, 09/18/2023, 05/2/2025, 12/29/2022, 07/19/2023, 09/25/2021), Pre-Placement Appraisal (Dated: 06/30/202310/02/2023, 05/24/2025, 12/31/2022, 07/19/2023, 06/08/2021), Physician’s Report (Dated: 08/24/2021, 07/18/2023, 12/29/2022, 04/08/2025, 04/19/2023, 06/28/2023), Resident Service Plan (Dated: 08/the state’s words, verbatim · CDSS document, Apr 7, 2026 · control 11-AS-20260330142946
Dec 23, 2025Unsubstantiated
Allegation investigated: Staff restrained a resident
On 12/23/2025, Licensing Program Analyst (LPA) Bernadette Allen conducted an unannounced visit to investigate and deliver the findings for the alleged allegation. LPA met with Administrator David Cole, and he was explained the purpose of the visit. The investigation consisted of the following: LPA conducted interviews with staff members Staff 1-7 (S1-S7) and Residents 1-6 (R1-R6) and observations of staff interactions with the residents in care. The investigation revealed the following: Allegation: Staff restrained a resident Continued.... Unsubstantiatedthe state’s words, verbatim · CDSS document, Dec 23, 2025 · control 11-AS-20251217093653
Sep 19, 2025Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Apr 3, 2025Substantiated
Allegation investigated: Resident sustained a serious injury while in care. Resident left facility unsupervised.
On April 3, 2025, Licensing Program Analyst (LPA) Deborah Lee conducted a subsequent complaint visit to continue investigation and to deliver findings regarding the above allegations. LPA Lee met with David Cole Executive Director and explained the reason for the visit. The investigation consisted of the following: On January 17, 2025, during initial 10-day visit, LPA Lee and David Cole toured the facility inside and out and tested the upstairs alarm system and delayed egress which was operational. LPA requested and reviewed, staff roster (dated 9/21/24), resident's roster (dated 12/30/24), Incident Reports (dated 12/19/23 and 2/2/24) Elopement Procedure, Preplacement Appraisal Information for R1 (dated 12/30/22), Physician's Report for Residential Care for the Elderly (RCFE) dated 12/29/22. LPA reviewed Admission Agreement (date signed 1/4/23). LPA Lee interviewed Executive Director/Administrator (A1), 7 residents (R2-R8), and 7 staff (S1- S7). Page 1 of 4 Substantiatedthe state’s words, verbatim · CDSS document, Apr 3, 2025 · control 11-AS-20250113093823
Sep 21, 2024Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Nov 8, 2023Unsubstantiated
Allegation investigated: Staff impose restrictions on resident’s visitors. Staff do not allow resident to receive phone calls.
Licensing Program Analyst (LPA) Jose Calderon conducted an unannounced visit to Welbrook Senior Living Santa Monica facility on 11/08/2023 and was greeted by Administrator David Cole (A1). LPA Calderon spoke to A1 prior to entering the facility to conduct a risk assessment. LPA Calderon explained the purpose of this visit is to deliver the findings pertaining to the above-mentioned allegations. Investigation consisted of: LPA Calderon interviewed Administrator David Cole A1, S1, R1-R4. These interviews were conducted on 11/08/2023. On 11/08/2023 LPA Calderon obtained and reviewed the following: Copy of the court conservatorship (dated 09/26/2023) Physician Report (dated 10/27/2022), Copy of visiting policy (dated ##/##/####). Emails (dated 12/22/2022, 8/2/2023 and 10/24/2023). The investigation revealed the following: Unsubstantiatedthe state’s words, verbatim · CDSS document, Nov 8, 2023 · control 11-AS-20231102134318
Oct 4, 2023Report on file
Report on file with the state — no findings text was published for this visit. The complete document is on the state’s site.
Sep 7, 2023Unsubstantiated
Allegation investigated: Staff do not allow resident to make and receive confidential phone calls.
This report serves as an amendment to clarify the findings. It does not supersede the complaint investigation findings reflected on report created on 9/7/2023. On 9/7/2023 LPA Alfonso Iniguez conducted and unannounced complaint visit. LPA Iniguez meet with Dana Anderson/Administrator. LPA explained the purpose of this visit. Investigation Consisted of: LPA conducted interviews with Administrator (A#1), Staff (S#1-S#4) and residents (R#1-R#4). Also, LPA obtained and reviewed the following documents: Resident’s roster, Personnel roster, R#1-R#4 Identification and Emergency Information, (R#1-R#4) Physicians Report for Residential Care Facilities for the Elderly, (R#1-R#4) Needs and Services Plan, (R#1-R#4) Medication Administration Record (MAR) and (R#1-R#4) Admissions Agreement and physical tour of the facility and a copy of staff training in Relias regarding Essentials of Resident Rights. Evaluation Report continues LIC 9099-C Unsubstantiatedthe state’s words, verbatim · CDSS document, Sep 7, 2023 · control 11-AS-20230831144630
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Is Welbrook Senior Living Santa Monica licensed?
Yes — Welbrook Senior Living Santa Monica is a licensed residential care home for the elderly (RCFE) in Santa Monica (Los Angeles County): California license #197609336, shown as licensed in the CDSS state record checked August 2, 2026, licensed for 50 residents. State records list 16 inspection and complaint documents since 2021; the most recent, a facility evaluation report dated May 26, 2026, appears in the inspection record on this page.
Can Welbrook Senior Living Santa Monica care for dementia, hospice, bedridden, or non-ambulatory residents?
From the CDSS license record, checked August 2, 2026.
The CDSS license record checked August 2, 2026 lists Welbrook Senior Living Santa Monica with clearances for wheelchair / non-ambulatory, dementia / memory care, and hospice care; it does not list bedridden. A clearance that is not on file is not a “no” — it may simply be unrecorded, so if your family needs one of these, ask the home directly and confirm its current scope on a tour.
From the California state record. Some approvals are bed- or room-specific — always confirm current scope with the facility.
What the state record says, word for word
Verbatim, from the CDSS license recordAGE RANGE 60 AND OVER. 50 NON-AMBULATORY. HOSPICE WAIVER FOR 15 NEW MGMT. CO, ALTA SENIOR LIVING, INC, EFFECTIVE 10/5/23.
How much does Welbrook Senior Living Santa Monica cost?
California's public licensing record does not include Welbrook Senior Living Santa Monica's monthly price, so we never show or estimate one for a specific home. As county-level context only, assisted living in Los Angeles County typically runs $5,000–$7,500/mo and small board-and-care homes $4,000–$6,500/mo (market research compiled June 2026 — ranges, not quotes; California's 2026 SSI/SSP board-and-care payment standard is $1,626.07/month, of which $1,444.07 is the room-and-board portion paid to the home). Ask the home for its own rate sheet and what the base rate includes — or use the cost section at the top of this page.
Does Welbrook Senior Living Santa Monica accept Medi-Cal or the Assisted Living Waiver?
Welbrook Senior Living Santa Monica is not in the DHCS Assisted Living Waiver participant record we checked August 9, 2026 — that list covers only the state's ALW program, not a home's own payment policies, so ask the home directly about private Medi-Cal arrangements. The waiver pays for assisted-living care services (not room and board) at participating homes; every DHCS-listed home appears on our statewide Medi-Cal page.
Assisted living on Medi-Cal in California →See the DHCS list →
50 of 50 beds occupied (100%) when the state visited on May 7, 2026. Availability changes constantly — confirm a current opening with the home.
What do state inspections show for Welbrook Senior Living Santa Monica?
Verbatim from CDSS complaint-investigation reports — the state's own words, never summarized by us. Record checked August 2, 2026.
The CDSS state record checked August 2, 2026 lists 18 state visits and 16 dated documents since 2021 for Welbrook Senior Living Santa Monica; 11 complaint-investigation narratives are transcribed verbatim below. The most recent, dated May 7, 2026, records an allegation the state marked “Unsubstantiated”. Open any entry to read the state's full finding, word for word.
Most licensed homes receive some findings over 36 months; what matters is what was found and whether it was corrected. Counts here are shown compared with homes of similar size, and the state's own words appear in full below.
2026
2025
2023
Transcribed from CDSS complaint-investigation reports · record checked August 2, 2026.
What the state has logged
California has logged 18 state visits for this home as of August 2, 2026. These are the home's own counts, straight from that record — shown beside the statewide median for larger communities (16+ beds), computed across all 1,244 licensed homes of that size, because larger and longer-licensed homes naturally accumulate more visits and reports. They are facts, not a grade — a citation may be minor and since corrected, and an “unsubstantiated” complaint is not a finding of wrongdoing.
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