Serenity Living on Grinnell

Allegation investigated: Staff do not provide residents with their medications as prescribed Staff do not ensure residents are served food of good quality

On 09/21/26, at 9:15am, Licensing Program Analyst (LPA) Gina Saucedo arrived at the facility to conduct an unannounced, subsequent complaint visit and was greeted by Eric Bidkhanian, Administrator. LPA explained the purpose of this visit was to gather additional information, conduct interviews and deliver findings regarding this complaint. On 08/20/26, Licensing Program Analyst (LPA) Nadia Shahbazian conducted the 10-day, Initial visit. On 09/21/26, at 9:35am, LPA Saucedo conducted a physical tour, interviewed staff and residents and delivered findings. LIC 9099C-continued Unsubstantiated Regarding the allegation: Staff do not provide residents with their medications as prescribed. It is alleged that staff give residents their night medications together with their morning medications. During LPA’s interview with Reporting Party, they stated that one (1) of the residents has their medication in their room and not centrally stored. During LPA's physical tour, LPA did not observe any medication in any of resident's room. LPA observed the medication to be locked and inaccessible in a door that is located in the dining hall. LPA interviewed two (2) staff that confirmed that only three (3) out of the four (4) residents receive prescribed medication. One (1) of the residents is not taking prescription medication only vitamins. LPA reviewed and obtained the LIC 622 which is the centrally stored medication and destruction record log of each resident receiving prescribed medication. LPA also observed the vitamins of the resident that is not taking prescribed medication locked and inaccessible to the residents. During LPA physical tour, the MAR-Medication Administration Record was also posted against the wall in the resident's room that are receiving prescribed medication. LPA interviewed two (2) out of the four (4) residents that confirm they do get their medication on time. Let it be noted, one (1) resident only receives vitamins and the other resident was sleeping. Therefore, based on the interviews conducted and LPA's record review the allegation(s) is UNSUBSTANTIATED at this time. Regarding the allegation: Staff do not ensure residents are served food of good quality. It is alleged that staff do not provide residents with good quality meals. During LPA’s interview with reporting party, they stated that there is no menu for the residents. Reporting Party also stated that the residents get fed with whatever ingredients there are at the above facility. During LPA's interview with three (3) staff they confirmed that there is a menu on the refrigerator and there is different foods provided to the residents everyday. During LPA's physical tour, LPA observed a menu on the refrigerator. LPA also observed a food service and housekeeping regarding title 22 to prepare food and remind staff of being clean. During LPA physical tour of the kitchen, LPA observed fish and breaded cauliflower being prepared for lunch and the refrigerator had a lot food. LPA interviewed three (3) out of the four (4) residents that confirm they like the food that is served to them. Let it be noted, one (1) resident was sleeping. Therefore, based on the interviews conducted and LPA's physical tour the allegation(s) is UNSUBSTANTIATED at this time. An exit interview was conducted, no citation(s) were issue, and a copy of this report was given to the Administrator.the state’s words, verbatim · CDSS document, Sep 21, 2026 · control 31-AS-20260818163437

Type of visit: Prelicensing

Licensing Program Analysts (LPA) Nadia Shahbazian conducted a Pre-Licensing Inspection and met with Eric Bidkhanian/Administrator at 10:15am. An Application to operate a Residential Care Facility for the Elderly (RCFE) was received by Community Care Licensing (CCL) on August 19, 2025. A fire clearance was approved on September 30, 2025 for six (6) bedridden residents for total capacity of six (6). The applicant has a hospice waiver to retain six (6) residents. Facility is an one-story rental house, in a residential area. The entire house has been completely remodeled, all appliances and furnishings are brand new. The required posting were posted in living room, accessible to residents. The smoke alarms and carbon monoxide detectors are dual and inter-connected. At 11:23am, smoke and carbon monoxide detectors were tested and observed to be functional. In addition facility has fire sprinklers throughout the entire house. The facility has two fire extinguishers, both purchased on 09/03/2025, one in the kitchen and one in the hallway next to the dining room. With the assistance of the administrator, a tour of the physical plant was initiated at 11:00am and the following was observed: Continued on 809-C KITCHEN: The kitchen is equipped with brand new appliances, including a refrigerator, stove/oven, microwave and dishwasher. Knives were observed locked in a kitchen drawer. There was an adequate supply of non-perishable food items and supply of dishes in kitchen cabinets. Perishable food items are not required at this time, as there are no residents. Administrator was advised that facility needs to carry perishable food items once they admit residents for care. COMMON AREAS: The living room is located upon entry. The living room is a large space and is furnished with a television set, a coffee table and couches, appropriate for number of the residents. The dining room is furnished with a television set, table and six chairs with a table upon which games and puzzles are placed. There are locked closets for storage in the hallway near the dining room. Facility has cameras in common areas and has land-line telephone, internet and Wi-Fi access for resident's use. LPA observed a complete first aid kit and first aid manual in the living room. BEDROOMS/BATHROOMS: There are six (6) bedrooms designated for client use and one (1) bedroom designated as staff room. All the bedrooms were furnished with beds, night-stands, chairs, closets, television sets and supply of bedding and linens. All resident bedrooms have exit doors, leading outside. Bedroom #7 is designated for staff room/office and has it's own bathroom. There are total of four (4) bathrooms for resident use, one bathroom near the living room, one between bedrooms #1 and #2, one in bedroom #6 and one bathroom next to the dining room. All resident bathrooms were observed to have proper fixtures, grab bars, and non-skid mats. The hot water delivered in the bathrooms measured between 110.2 and 113.7 degrees Fahrenheit. OFFICE/STAFF ROOM: Facility will use bedroom #7 as the office/staff room. LPA observed a locked filing cabinet, to maintain all resident and staff records. Medications will be kept locked in the office as well. Continued on 809-C LAUNDRY ROOM: LPA observed a locked laundry room next to the kitchen. There is a brand new washer and dryer in the laundry room. The laundry detergents and chemicals are kept locked in a cabinet. SURROUNDING GROUNDS: The passageways and entrance to the home was clear of any obstruction. All entry and exit doors have a functional auditory alerts, when the doors open. The backyard of the facility is large enough to hold outdoor activities. The patio furniture included two sets of tables, chairs and an umbrella. There is no swimming pool or body of water. There is no garage or driveway, facility staff will use street parking. In addition to the Pre-Licensing inspection, a Component III power point presentation was held. Pursuant to Title 22, Division 6 of the CA Code of Regulations, the facility's physical environment appears to be compliant and ready for licensure. CAB will be advised and a copy of this report was provided to the administrator.the state’s words, verbatim · CDSS document, Dec 16, 2025

Type of visit: Office

COMP II by CAB successfully completed Facility Type: RCFE Application Type: INTL Capacity: 6 Census : 0 Method: Telephone call with CAB COMP II Participants:Aladadyan,Alisa (Licensee)Bidkhanian, Eric ( Administrator), & Dianna Esparza (Analyst). Licensee & administrator participated in COMP II via Telephone call with CAB Analyst. Identification of licensee/administrator was verified by confirming driver’s license numbers. During COMP II, licensee/administrator confirmed the understanding of Title 22. Component II was successfully completed. Licensee/administrator were advised to email signed LIC 809 with copy of photo ID to CAB. During COMP II, CAB analyst confirmed licensee's/administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Admission Policies 3. Staffing requirements & Training 4. Restrictive/Prohibited Health Conditions 5. General provisions 6. Emergency Preparedness 7. Complaints & Reporting 8. Pre-licensing readinessthe state’s words, verbatim · CDSS document, Nov 18, 2025